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    PointKetamine - Ketamine Therapy Clinic

    5.0 (1 review)
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    Ketamine Healing - Nurse Vera

    Ketamine Healing

    4.9(100 reviews)
    10.7 miWestwood

    Wow, it's been several years now and I can't believe I never left a review (then again I had no…read moreidea they were on Yelp). Both Dr. Mahjoubi and his staff was incredibly responsive when I had any questions or concerns. I was on the program for about 6 months or so and it helped me at a time nothing else would. I went off it after to try TMS which was a total waste of time and money. My situation changed financially so I couldn't afford to go back but I honestly felt like it was very helpful while I was in the program. Compared to other Ketamine options, I found his pricing to be reasonable for the care offered and would not hesitate to return should my finances allow.

    First off the clinic is NOT healing! They are overpriced and only care about money and good…read morereviews. To start, my first appointment was short and to the point. No later than 5 minutes later I get personal texts from the clinical staff BEGGING for good reviews. Then I had a question regarding my medication and texted the number and they threatened to block me! So I brushed that off. The last straw I had an accident with my Nasal Spray where it was frozen in a hotel room fridge and crystalized and has a slow leak. The pharmacy accused me of , overusing, sharing and manipulating the medication. I asked if they looked at the pictures and videos of the leak and they said no they didn't have time and to reach Dr. M for him to decide what to do. 30 minutes later I get an email from Dr. M accusing me of being an addict!! This is suppose to be a HEALING clinic, but its done nothing that run my bank dry, and cause me MORE anxiety. Dont call yourselfs a HEALING clinic if youre just going to accuse your patients of being addicts. I made a few last ditch efforts to resolve this nicely, because $400 waste of a product really upset me and they couldnt even do a refund or a replacement. Anyways DR.M instead of acting like an adult acted like a literal CHILD and decided to BLOCK MY CELL PHONE NUMBER. So this place is a SCAM SCAM SCAM!!!!!!!!!!! Yes Ketamine/Oxytocin is wonderful for my depression and chronic pain but there are other providers out there that wont overcharge you, or medically gaslight you and accuse you of being an addict take your money and block you.

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    Ketamine Healing
    Ketamine Healing

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    Katrina von Kriegenbergh, MD

    Katrina von Kriegenbergh, MD

    3.9(30 reviews)
    6.4 mi

    Dr. Von Kriengenberg was fair, nothing special about her, however her staff is AWFUL! It took…read moreapproximately 10 phone calls for someone to answer the phone, I tried scheduling an appointment for over a week, even leaving multiple messages, but no one returns calls or the voicemail is full. Once I finally saw the doctor, she suggested a follow up visit in 1 month. I asked if I should schedule it then, but she said no, they'd reach out & schedule with me directly. I never heard from them... 2 1/2 months later I tried calling them to schedule an appointment & experienced the same issues as the 1st time I tried to schedule an appointment- I finally reached someone @ 4 months past my initial appointment. I spoke w/ the scheduling person & she said she couldn't schedule & that someone would call me back that day, to schedule an appointment. Surprise, Surprise they never called... I've tried following up a few times since then, but again nobody answers... I've given up, doctor wasn't that great anyway- By the way, my initial appointment was in Jan 2024, it is now June 2024 & still haven't heard from them, other than a bill I received in May. If you're smart, you'd find another physician! I wish my insurance still took my original doctor.

    Front staff is extremely rude, especially so telephonically. I had two rounds of shots at this…read moreoffice for back pain and I had to be the one calling to ask about approvals from the insurance. It took months of back and forth. I would think they would be more attentive as people that go there are very often experiencing immense pain. Dr. Katrina Von Kriegenbergh is very attentive during the office visit. However, when the first shot didn't alleviate the pain she devised a plan b which included another set of shots and a proposed plan C if necessary. During the procedure nothing was explained, I was told to pick up my shirt and lay face down. No guidance as to what to expect from the procedure while the doctor and her assistant spoke to each other about irrelevant things. Perhaps it's due to them doing this repetitively however, it'd be less nerve racking if the procedure was briefly explained to the patient. After the shots I was told I'd get a follow up call within 2 days to see if they had worked, it's been over 6 months and I never received that call. I did however get a bill for over $200, for the shots they advised me wouldn't cost me anything out of pocket. Needless to say there will be no further follow up from me. I'll unfortunately have to look elsewhere.

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    Katrina von Kriegenbergh, MD
    Katrina von Kriegenbergh, MD
    Katrina von Kriegenbergh, MD

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    PointKetamine - Ketamine Therapy Clinic - anesthesiologists - Updated July 2026

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