Yea so what the heck happened to this place? As you can see from my review below, I've been coming here since 2020 and never a negative experience. I have recommended this place to so many people! I came here a lot and ALWAYS got the same thing without an issue. Well, I can say that today has changed my opinion and I will be sure to let all of my friends know too. Now, lets get to what happened today: I went in to get my usual and per usual the restaurant was empty and no line so I was happy because I was starving and glad I would get my food quick. I went down the line making my selections and when I got to the toppings I told the lady the same thing I ALWAYS tell anyone that helps me, "I would like everything except nothing thats yellow and no avocado" the lady then told me, "ok but you can only pick 6" when I tell you I was confused, I WAS CONFUSED. I thought I heard her wrong so I asked her what she meant and she repeatedly told me I can only pick 6 toppings. I then asked her if this was a new rule because I go there often and have never had an issue and she said its been that way for 2 years. When I tell you I was DUMBFOUNDED I then asked her how could that be when I go there often and that "new rule" was never implemented when I was there. I'm kidding you not she looked at me like she was so annoyed because I was asking questions. She just kept repeating "only 6", so I told her NVM, I dont want it anymore. As im walking out she yells "I've never seen you here before!" I told her ill be writing a review and peaced out Who yells at someone and says that? As you can see from my 2020 review, ive been going here since 2020. Honestly where has the customer service gone? If you're so unhappy with your job then get a new one? The other employees I have encountered have been very pleasant. Any questions ive ever had they've happily answered. Now im wondering why this place is always empty I used to recommend this place to everyone and now because of poor customer service and policy topping changes that I didn't even know existed, I am not recommending it at all. For the future, train your staff better and make your policy changes CLEAR. read more

Love this place. The fish is so fresh here. I was craving a musubi and they make them on the spot of you with the fillings of your choice. Good portions for the items, perfect for taking it on the go. Would recommend ! read more

Pokeatery - Poke Near Me - Walnut Creek, California

Great toppings but stingy on portions without the option of a surcharge for extra. Just silly. read more

Pokeatery - Tuna, salmon salad, 3 bites of kimchi, 6 edamame beans.. urrr - Poke Near Me - Walnut Creek, California

I love Pokeatery. I first had it during the Covid days at their San Mateo location. That spot was kind of a mess in terms of setup and organization, but the food was solid. They used to have more locations, but it seems like most of them have closed down. I really hope this one sticks around because I think it might be the only one left. What I love most about Pokeatery is that they serve everything in a box instead of a bowl. It makes a huge difference. I never mix my poke. I like eating it piece by piece, kind of like a bento box. Everything stays neat and the flavors don't get all muddled together. I usually get the veggie box even though I'm not vegetarian. But this time I got ahi tuna and spicy tuna. Both were super fresh and hit the spot. One of my favorite things about this place is that they offer kelp noodles as a base. That crunch adds a great texture and I always do half salad, half kelp noodles. If you're a poke fan and haven't tried this place, give it a shot. I really hope they stick around because we've lost too many good spots like this. read more

Pokeatery - Spicy tuna, ahi tuna, spicy crab salad, kelp noodles, and greens - Poke Near Me - Walnut Creek, California

I was craving salmon and this was the perfect place. I ordered my personal box. I had white rice, kelp noodles, cucumbers, green onion, seaweed salad,cucumber salad, salmon, spicy ponzu, spicy tempura, cilantro,pickled ginger, kimchi, and edamame. Also had a fresh pineapple juice. All was delish and I was full. The service was fast. The ambiance is all white, enough seating. Seems like most of the traffic they get is to go. read more

Pokeatery - Fresh pineapple juice - Poke Near Me - Walnut Creek, California

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I've walked by Pokeatery more than a few times but it always seemed a bit run down, however I finally decided to drop in for a Spam Masubi and a Dole Whip. After walking in and checking their wall menu, they either no longer have Masubi or it's just not listed anywhere. I considered trying a Poke Box, but to be blunt the uncut printer paper taped signs they are currently using to update their menu do not inspire confidence so I ended up deciding just to order their Dole Whip. Now I've had Dole Whip from a few places outside of Disney, including Rachel's Ginger Beer, and it's one of my favorite desserts, but Pokeatery's Dole Whip had an odd sour aftertaste that was unpleasant. I really had to push myself to eat more of it and I ended up throwing most of it out. The service was prompt and friendly, but I just don't see myself going back. read more

For the record, I have never written a review for any restaurant. However, I have been so inclined to write one by this restaurant that I am starting today. I had heard about this Poké place and I wanted to try it for the first time, I concurred that the overall sauces, fish quality and toppings were not that good and had a very unpleasant taste. The cucumbers were the worst cucumbers I've ever had, I don't even know how someone could mess up cucumbers since they didn't even taste like cucumbers. I got a second opinion and even they agreed with me that it had an unbearable flavor. I wasted 23 dollars for the worst Poké I've ever had. The service however was pretty good and the Ambience was nice as well, overall would not recommend for quality Poké, will be taking my business to Oke Poke or Poké house instead. read more

The guy at the counter was a little odd and don't explain things very clear. The fish definitely did not look fresh, honestly scared to eat it. They have to upgrade the signage on all aspects. There's handwritten signs or signs with words covered up, makes it look janky. They barely give you toppings Definitely expensive for what you get. No thanks read more

Disclaimer: This is only a review of their spam musubi. They had a sign outside advertising their spam musubi so decided to stop by and give it a try. I didn't try the poke, but it looked like your standard mainland type poke bar without marinated fish. The musubi was made to order. The worker scooped a large portion of rice and went to the back. She came back with a small container. In it, was a loosely packed musubi cut in half with sauce drizzled on the top of each cross section. I'm not sure they used a musubi mold, as it was so loosely packed and fell apart as soon as I took a bite. The spam was a thick slice, but not marinated at all, and the sauce was an overly sweet teriyaki. It was a big portion but not worth the $5. The musubis at a 7-11 in Hawaii are cheaper and better. Just make your own at home. I would not come back for the musubi, and just looking at the poke, probably wouldn't give it a try either. Worker was nice, though. Easy parking. read more

Pokeatery - Spam musubi - Poke Near Me - Walnut Creek, California

Pokeatery is a local chain of restaurants offering customizable poke boxes. I started mine with a base of Citrus Kale and purple Uala Chips, and my favorite components were the sides of Seaweed Salad and Crab & Spicy Crab Salad. My fish choices included salmon, hamachi (yellowtail), and tako (octopus), along with sides of spicy mayo and spicy oyo sauce. I then topped it off with corn, edamame, mango, pineapple, and furikake. Even though I came at the beginning of the day, the ingredients weren't as fresh as they were on my past visits, though the poke box still made for a nice meal overall! read more

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Stop by every time I want poke and boba, it's always perfect and tastes great every time! The service is quick and always super helpful. Whether I come in and place my order or I order pickup on my long days home from work this has become a staple poke place in the east bay for me. read more

Note, this review is more like 3.5 stars. I was charging my car in the nearby parking garage and I had about 30 minutes to kill. It was around lunch time and this place showed up nearby for me. There was no wait, so I was able to place my order really fast. You just go through each step to build your poke bowl, which I found friendly. Food and Drink: It was not as good as I personally thought. My issues with using cardboard/paper containers is that the rice will stick to it. I felt like I lost a bit of my brown rice to that and I don't want to spend some of my time scrapping alongside the walls just to eat. The choices of having 4 protein is nice, since I find that to be the perfect number. However, no free avocado at this place. The sauce selection I had were good. The strawberry lemonade I had alongside it paired nicely. Like the food itself was alright but the price I paid for all this was way more than I anticipated. I spent about $23 or so for this and for the quality and quantity, I can go elsewhere for much less. Probably won't see me coming back anytime soon. read more

Pokeatery - Build Your Poke Box - Poke Near Me - Walnut Creek, California

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Haven't been here since I used to work at the plazaand it's even better than I remember. Great customer service although they could probably use an extra hand when it gets busy. It's quiet and chill. Food was delicious of course. read more

Pokeatery - Poke Near Me - Walnut Creek, California

Thank you for securely bundling my pick up order! The Spam Musubi and the Build Your Poke Box tasted fresh, and high quality. The Dole soft serve pineapple Float was a delicious refreshing treat. Excellent Value and excellent Service!! read more

The portion is so tiny compared to other establishments. The quality of the food was poor, rice was hard and the directions for what you get to choose for each size isn't clear. I unfortunately will not return read more

.................. Wat is this :/ There are things they got wrong that I didn't even know you could get wrong in poke LOL We placed an order on the kiosk on the side, which pinged the staff behind the counter immediately. The place is vacant... And so eerily quiet... We just waited while the guy worked on various orders until he called out my name. And half our order wasn't ready (!). Simple mistake, no worries-- just corrected him and he went on to fix the order. But that was only the beginning of the end (dun dun dun...) The portions are good, but the stuff inside is so... Weird... First, rice was gummy and had small bits of starch sticking in it (unwashed...). I noticed the seaweed salad was EXTREMELY sweet and wet. Like, dripping wet (?). It tasted strangely artificial even after one bite. And then... The crab salad is dry...! Not a hint of mayo in sight. So the texture was this odd chalky mass. And THEN... The fish was way over-sauced (masking something...?), making everything salty af. What is happening............... I couldn't eat it :( My go-to is usually Poke Bar in Berkeley, but I'm usually tolerant of all types of poke-- seeing Pokeatery fall so short was a surprise to me LOL. I think they need to change their suppliers. Unless this is just a local flavor that I'm not familiar with... read more

Huge fan of Pokeatery. Been a regular since they have opened in this location. The work consistent comes to mind when it comes to their offerings. My go-to items would be their Poke Bowl with salmon, crab meat, seaweed salad and all of the mix-ins. I really appreciate that they somehow get the right amount of sauce to topping ratios and that, despite the drive back home, the quality of the items remains fresh. The cost of the Poke Bowl is lower than most of it's competitors, but the containers also appear to be a bit smaller than it's competitors. What I like about this is that I can also have room for a Strawberry Matcha Latte on the side, which makes this place a great balance. I have also ordered the Spam Musubi. It's a bit pricey, as it comes to 1 musubi that is cut into halves. The musubi, however, has a great amount of sauce and furikake sprinkled on top, which is a needed touch. read more

Cute little place in the Wholefoods plaza. I liked how there were a lot of different topping options but unlike most other poke places where you order as you go, you have to order at a kiosk and they make it for you behind the counter. Ordering at the kiosk takes a lil time just because there are so many steps to go through so that was a little annoying. The food came out maybe after 10 minutes and it was pretty good! The fish was fresh and the toppings and sauces were mixed very well. However, it isn't outstanding enough for me to return considering we already have a go to place in downtown walnut creek. But not bad! read more

I always pass by this place and finally gave it a try. The parking lot is a bit congested because of Whole Foods, but other than that easy access. Super yummy! The lady who made my order was so nice. I created my own bowl. Super fresh fish and ingredients. I did the ahi tuna with spicy mayo and spicy ponzu sauce. Big portions and worth the price and cute outdoor seating. I'd definitely return! read more

Pokeatery - Poke Near Me - Walnut Creek, California

Consistently good poke. Pretty generous portions, and they have mango as one of the toppings, which I always appreciate. The red cabbage, which is available, and that I thought was an unexpected topping, is especially delicious. The citrus kale, when it is good, it is great, and when it is not good, sadly, not good at all. The salmon and hamachi are always a sure bet. The shrimp are little succulent, maritime delights and the tobiko is fresh and crunchy. read more

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Once we walked in, we were greeted with a stench of pee and there was no one there as we waited and eventually left due to the lack of communication. read more

Very impressed with the delicious poke that I had here. I have my go-to spot for poke but there's nothing wrong with trying something new. Luckily for me, Pokeatery was a winner! Dropped by on a weekday night after work. I've passed by Pokeatery several times in the past and always wondered about it. Finally made my way inside and the ladies at the front counter were super sweet. There was one young lady who seemed to be in training, but she was being assisted by another associate. Interior-wise, the space is bright and clean. I was actually kind of shocked to see that there was nobody else inside. I came during mid winter last year, so maybe that's why. Not everyone craves for cold fish during the winter season and I can understand why. Menu-wise, they have a good amount of both protein and mix-in options. Their poke box is one size with three scoops of protein but the portions are generous for the price. They have a couple pre-set poke box options, but it seems to be popular to make your own here. I opted for a poke box with two scoops of shrimp and one scoop of Hamachi. Also tried their fresh POG (passion fruit, orange, guava) juice. Everything tasted really fresh, delicious, and flavorful! A lot of times when I try poke spots, I'm often left hungry after eating everything. But here, I left with a full belly that was nice and satisfied. It's hard to believe that this place is actually a chain, but I must say that my experience here was great. So glad that I finally gave them a chance, and I'm excited to come back again for more that fresh poke goodness. read more

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My friends have been here before and so I really wanted to try it since I was in the Walnut Creek area. It's on the same shopping center as Whole Foods so no problem finding a parking spot. But if you park around the front of the restaurant be careful backing up because people are not very generous with the road. Staff: So when it's my first time at a place I guess I got spoiled with staff explaining to me how the menu works and what the menu favorites are. So I kinda have high standards in that way. But I'm not a snob. So with that said, I know the menu is in the board and it tells you what to do, but I guess I felt overwhelmed and rushed by the server when I was ordering. She wasn't trying to help me so I kept asking questions. And didn't feel I got a great experience. Not so friendly staff. Food: the food options were great and tasted great. My friend is vegan so I was glad they had vegan options. They had quite a good selection of toppings and they tasted fresh. Price: the price for the amount of food you get is pretty standard. You get enough toppings and protein and it's not skimpy. FYI: Oh so, we did dine in and we were looking for a recycling bin and they didn't have one available (the bin was upside down) so we had to thro away out can and glass bottles. read more

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I LOVE THIS PLACE, always come back here. Especially when the Asian lady is working, she makes me feel like my mom is making me food. The portion gets very small when the young man works here. Can't wish to come back when the Asian lady works! So she can hook it up with pokey again! read more

I had my first lunch with a friend after we were both vaccinated at Pokeatery this week. When we decided to meet up, this was the first place we both suggested. We call it the "fancy poke place" since they feature bases of kelp noodles and ulua chips in addition to an array of the most diverse toppings of any our local poke places. The prices aren't fancy, though-they're on par with other local poke places. As of 06/10/21 they had a few tables indoors and about 3 outdoor tables. Most customers were taking it to go and there was a steady line for lunch in the hour or so we sat and ate our bowls there. Excellent quality of veggies and the 4 step process in building your bowl is easy. Staff is wonderful and taking all safety measures. I also enjoy their minimalist decor and free & easy parking in the same plaza as Whole Foods. Review #33 of 100 goal review in 2021 read more

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This is one of my favorite poké places in the east bay! I've been here a handful of times and I've enjoyed my food every visit! I like how they have an ordering kiosk to place your order instead of ordering w/ someone and telling them each ingredient to put into your box down the line. The kiosk makes it so much easier and is also perfect for introverts like myself! The fish here always tastes fresh and they have a nice variety to choose from. They also have different base options that not many other poké places have, like the citrus kale and kelp noodles. Their portion sizes are also decent and are the perfect size for me. My go-to sauce combo is the spicy ono and signature medium -- I'm pretty sensitive to spice and this yummy combo is the perfect amount for me. Highly recommend this place to fulfill your poké cravings! read more

*a review during the COVID-19 pandemic* It's been a while but I'm happy that this place is around since it's one of my favorite poke place in my area! When I arrived you order from two tablets on the side and they call your name when it's ready. I built my own bowl but they also have 6 signature bowls you can choose from. They also get extra praise from me for not using plastic take-out containers! I can't wait to return! read more

Pokeatery - Poke Near Me - Walnut Creek, California

This is going to be a long review, and I truly don't want to leave a bad review for this establishment, especially since I've been a customer here for so long. But after what happened today(March 9, 2025), it's the final straw for me: I have been a loyal customer at this establishment since 2022, eating here at least once a week or every other week. I have always ordered the same thing--the Island Pork Box with extra protein (fried tofu and chicken) instead of a side--and never once had any issues. The staff even knew my order as "the usual". However, after today's experience, I don't think I'll be coming back. When I arrived, I was undecided on whether I wanted a full meal or just a Dole soft serve. A staff member suggested that I could get a kids' size if I wasn't too hungry, so I took their advice and ordered my usual, making it clear that I still wanted my extra protein and that I would pay for the extra, just as I had always done. Before I could even get my Island Pork, the manager, Jenny, suddenly intervened and told me, "You can't do that." with a horrible attitude and expression. When I asked why, she vaguely said it was "unfair." I assumed she thought I was trying to get extra food without paying, so I immediately reassured her, "Don't worry, I'll pay for the extra costs." But instead of clarifying anything or handling the situation professionally, she just kept repeating that I couldn't do it with a horrible attitude, even though I had no issue paying for everything like I rightfully should and always have. At this point, I was annoyed but decided to just be the bigger person and order a full-sized bowl instead. I then asked if they could simply transfer what was already in the kids' bowl to the new one so that we wouldn't waste food. Jenny(the manager) refused and even took the food away from the employee helping me, as if she didn't even want me to get my order. Then, she claimed that I had wasted a box--even though it was her employee who originally suggested the kids' size, not me! I finally got my food after all the unnecessary hassle, but throughout the rest of the interaction, she kept side-eyeing me and, from the looks of it, muttered a curse word in Spanish under her breath. When I asked who the manager was, she smirked and said she was, knowing that if she didn't do anything, no one would, and she'd continue being the tyrant she appears to be. When I then asked for the owner's contact information, she condescendingly said, "Oh no, we can't disclose that," talking to me like I was a 5 year old child with her tone and expressions. The customers are not dumb! We know what you're trying to do! This isn't the first time she's done something like this. There have been multiple times where I would place my order with other staff members with no issue, only for her to randomly step in, bring an attitude, and act like I had done something wrong without even explaining why. Plus, why do I not have the right to get my food how I like it if I'm paying for every piece of it?! I have been getting my bowl in the exact same way for two to three years, and no other staff member has ever had a problem with it. If the policy has changed, I have no problem adjusting--but it's unacceptable for a manager to fail to communicate this properly and treat customers with such disrespect. The final straw was her last comment. After I expressed my frustration and said I wouldn't be returning(while I remained a decent attitude), she sarcastically responded, "Oh sure, okay. All your other 'friends' (referring to past staff who had made my bowl the way I always ordered it) were all fired, so good luck." First, they weren't my "friends"--they were simply doing their job and providing good customer service. Second, what kind of manager brags about firing employees? If her attitude is the reason those employees are gone, then that speaks volumes about the management here. I won't be bringing my business back here until I receive an apology. I hope ownership takes a serious look at the way their customers are being treated because no one deserves to be disrespected by someone on a power trip, especially not a paying customer. read more

This poke restaurant is located in downtown Walnut Creek and is a cute spot to relax for a shopping lunch break. I went in the afternoon and there were people enjoying their meals here. I was welcomed in by an employee and they were able to make my bowl for me. I created my own bowl (pictured below). Each bowl is $14.95, which is not bad for food in the area. I do think that this isn't the best poke that you can get in the East Bay. While the fish is fresh, my bowl lacked flavor and after comparing my bowl to the ones I see on yelp, I definitely did not get as much in my bowl as everyone else. Overall, not the best poke place in my opinion, but decent. read more

Pokeatery - Build Your Poke Box - Poke Near Me - Walnut Creek, California

I like this chain. They get plus points for having chips as a base which is unique. The fish was very fresh and tasty and the toppings were plenty and also fresh. It also appears to be cheaper and a better value than the other chains. This location is right off the highway and the young staff was very attentive and cheerful. read more

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This review is not for their poke but rather other items on their menu. It's hot and I had a craving for Dole pineapple whip and the Pokeatery is one of the few places that offers it in the bay area (yes you don't have to drive all the way to Disneyland to enjoy this). It did not disappoint. Sorry I couldn't resist when I got it - ate some before taking a photo but the plastic dome was completely ful when served. Perfect for a hot day. ($3.50) When I walked in - I also saw a poster for spam musubi so I decided to try it since it's one of my favorite snacks. It was made on the spot and still warm. ($4.00 for the 2 pieces). The rice had some teriyaki sauce which gave it more flavor and who doesn't like spam? They offer indoor dining now. No wait as it was 40 minutes before closing. read more

Pokeatery - Pineapple dole whip - sorry I couldn't resist and ate some - dome was completely full when I received it and wrapped in cellophane - Poke Near Me - Walnut Creek, California

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My office will order from here on DoorDash every so often. The pros: They have really quick service and there is a lot you can customize. The spicy crab is really good. There is a ton of toppings/sauces/additions you can put in your bowl. Makes every time a little different. Love that. The only cons I've experienced so far is the spam musubi. I've never eaten in the store, just through DoorDash so maybe the musubi just doesn't travel well. But it's ok. Really not worth it though. It's cut a little small so the first bite and it's already falling apart. But the biggest disappointment is that the spam isn't cooked or seared at all. Just a slice from the can. Still tastes ok but makes definitely a difference. I wouldn't get jt again. read more

Pokeatery - Spam musubi - Poke Near Me - Walnut Creek, California

Clean place and near Whole Foods and Kaiser so right in the thick of everything. The servers are pretty quick and they give you a good selection of toppings and food. Depending on who you get, you'll get more protein but it's a pretty good amount for the price. Especially in Walnut Creek where lunch costs an arm and a leg. Mix up your sauces and go heavy on your toppings. read more

Pokeatery - Poke - Poke Near Me - Walnut Creek, California

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First time here and the flavors were wonderful, what a great lunch. I had the Surfer Bowl, everything went very well together and the portion was pretty big. Will definitely be back! read more

I really love this place so much. Fresh, quality ingredients. It's really close to my work so I love to come get my lunch here. They have pickled ginger which I LOVE so I always get extra. I came around 11 today and it was completely empty. Great flavor, it's fresh and almost any ingredient is available to make your preferred bowl. Definitely try this place out! read more

Pokeatery - Build Your Poke Box - Poke Near Me - Walnut Creek, California

Our favorite poke place was closed and we decide to try a new place. We ordered a take out that consisted of workout bowl, surfer bowl, kids bowl and custom order. The fish was tasty and fresh. The rice however felt like it was made the day before, stale and crunchy (not in a good way). They also majorly overused the sauce in all bowls, especially in kids bowl!! My child couldn't eat it, it was soaked in sauce and looked like soup. Also the sauce itself in kids bawl tasted like brandy mixed with super salty soy sauce, weird choice for kids. On a plus side, they were generous with fresh veggies and seaweed salad! Probably won't order there again. read more

Old posting. I forgot to post the day I ordered. 1. Spam musubi - pretty small but good 2. Build your poke box- pretty good portions Ordered spam, crab and shrimp Ingredients were fresh. First time trying it out. Would order again. read more

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Hubby and I were craving poke and found this place with great reviews and pictures looked very appealing. It's located in a shopping center near downtown Walnut Creek. Two reserved parking spaces just for this place, right in front. We came at 6pm and no one there. Although people started coming in after us. You can place your order with the staff or use their tablet at the entrance to place your own order. Very easy to use and promptly made. I used the tablet while my husband ordered with the staff. You can build your own or pick from a variety of bowls that have a mix of ingredients. Husband and I both picked build our own bowls. I tend to feel rushed when you build your own poke bowls but because they weren't busy, the girl took her time with my husband when he had questions. The other worker immediately started on my order once I placed it. I forgot to take pictures of the ingredients area but everything looked fresh. Everything tasted soooo good and definitely was fresh. The salmon and ahi tuna were so soft. Portion size was about right for $17 with tax. Indoor was cutely decorated and clean. They have two smal tables out front which is where we sat since it was warm outside. read more

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Food wasn't the best and was pretty expensive for the offerings. Service was great however. A little clutterened inside but I appreciated the plastic free packaging. read more

I'll give it 5/5. EXCEPT!! When I got my food I was shocked to see that they didn't cook my fish!! It was raw. I had to throw it away. I will try again another time. read more