Was really nice to talk too. Replace my adapter kit for free. The new updated piece now is metal not plastic.

Top notch company and outstanding customer service. I previously purchased the 22' pole which lasted over 9 years in many breezy to down right windy beach campgrounds. The quality of the pole exceeded my expectations so there was no hesitation purchasing a replacement from Poles and Holders. We ran into some difficulties with USPS apparently losing the package. I notified the company and they promptly sent a replacement pole through UPS. Great product and great folks. Highly Recommend! read more

I have ordered many flag poles and flags with accessories through the years. Couple weeks ago I stopped by their store and found that it had been closed. It's partially my fault since I've always been going there and didn't notice they had changed their address. When I contacted them, they got back to me very quickly, and she explained the stores move. I explain what I wanted to pick up and she apologized for me going out of my way to find that they were gone. I live in Northern California and the stores in Southern California, so she gave me a credit code for free shipping. That's Customer Service you don't find very often these days. Poles and holders items are a good value and they'll have me always as my place to go. Thank you read more

Wonderful to work with. Great products. I can't recommend them enough! Mounts are solid and the poles will impress you with their height when extended! Thanks Poles and Holders read more

I have been very a happy customer since 2003. I have purchased many poles, flags and accessories over the years from Poles and Holders. My expectations have always been met or exceeded. New, innovative and exciting products have been introduced every year to pique my interest, be sure to check back to see what is new! I have met Jenifer and the rest of the family, and I can tell you they are the real deal. This is a great family-run business with decades of success and customer satisfaction being the top priority! read more

Excellent customer service. We were able to reach live support immediately when we called. Our purchase was mailed out fast I definitely recommend this company Poles and Holders. read more

we purchased a pole over 10 yrs ago and need to get a new one went over to buy one and he honored his the warranty what a great experience picked a few more things kevin is such a great guy purchase from his small business promise you won't be disappointed. read more

Great company to do business with. I bought a flag pole and holder for my camper and love it. When I was purchasing the flag pole I called the company for information and they were very helpful. I totally recommend them to anyone in the purchase of a high quality product. George J read more

When you become he new owner of a travel trailer, one of the first things you realize is that you will need a flagpole, mount and variety of flags to mark your spot and make your declarations. After going online searching for poles 20' -26', I found that the bulk of offerings were overpriced and unable to withstand the rigors of a stiff wind. Last week, my wife and I spent a week in the San Clemente State Beach RV park and I saw a rig flying a flag on a nice-looking pole. I spoke to my neighbor and he turned me on to Poles and Holders in nearby Santa Fe Springs, SoCal. Today, I met Corky and Jenifer who took care of my flagpole, ladder mount, flags and solar light pole topper. They were knowledgeable, polite and just plain great to deal with. I have more traveling buddies whom I will alert to Poles and Holders. Thanks! PS: All the hardware carries a lifetime warranty! read more

I held off on writing a review to see how the poles and holders would perform first. It has been over a year and I am just as pleased with them as I was on day 1. In fact, originally I only bought the frame mount for my toy-hauler, but was so pleased I went back and purchased the "Ground" mount for the backyard, and the "Jack" and "hitch" mount for daytrips where I don't take the toy-hauler. I was skeptical on how sturdy the jack mount(under tire) would be, but this thing held up to roaring winds on the dry lake bed at Johnson Valley. The solar powered light is pretty bright as you can see in the backyard picture, and I also have the Blutetooth LED locater light bars for the top for the night rides in Glamis. And the back hitch mount is long enough to lower the tailgate. Lastly, the customer service has been exceptional which is a big deal to me. I really haven't had any problems to speak of, but all of my questions or ordering requests have been dealt with quickly and friendly. Jenifer the owner down there, if you get a chance to meet to her. FYI. My dad and brothers are now getting these for birthdays. lol read more

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Great products and even better people! Bought a 22' pole and camp locator and it's the only reason I ever know how to get back to camp!

Great people work here. I purchased a flag pole two years ago and they honor the warranty without a problem. They fixed my flag pole on the spot, no questions asked. If you live near Santa Fe springs stop by and check out their inventory. I highly recommend this company to anyone who is looking into purchasing a flag pole for there recreation vehicle. They have a great selection of flags and lights for them. A+++ Top notch service. read more

Received a flag pole and mount as Christmas gift and needed to exchange the mount! They were were extremely helpful and I will recommend and definitely use them for any future needs! read more

I bought a flag pole for my RV, it has been about two years now. The product it self is ok. It works, here is my complaint, I have left three messages two during business hours, and one message after business hours. I have yet to receive a call back. I am trying to order a part that has failed and is not on their parts list. If you can not replace broken parts and you can not get the owners to call back or some one to pick up the phone, why buy their products! I am done with this company! Gene read more

Bought a pole holder from another vendor and ordered the pole from poles and holder. Well the pole holder was a wrong diameter. When I showed up in person the kind woman replaced it with the correct product even though I didn't purchase it from them originally. She simple said it's our products so I'll just swap it out for you. Very cool!! read more

These guys are TOP NOTCH!!! Pole is 3 years old, it broke in a strong wind. I'm close enough to drive in and they replaced all damaged sections at no charge!! Ran into a 2nd problem with pole sections wiggling back and forth then collapsing... Hmmm... Started an "email chat" and expected the usual slow response. I got an instant reply, which quite frankly, took me off guard. I now have a new pole en-route, again at NO CHARGE!!! This is an American-made product made right here in Sante Fe Springs, CA These folks stand behind their product !!! We need to stand behind them !!! SUPPORT THEM!!!!! BUY AMERICAN !!! read more

Left a voicemail as asked to do on their recording and received no response. Finally reached a live person 3 days later that informed me that what I wanted was backordered and that it takes 2 weeks to fabricate (16 ft awning mount) and I could calll back in 1 1/2 weeks to order thru owner. It's a tube and plate. I'll make it myself. read more

OUTSTANDING company with great customer service, Friendly employees, great products and fast shipping !!!! Highly recommended !!! Great to do business with and they do stand behind the product they sell. read more

Poles and Holders is a reputable company that provides outstanding customer service! They are easy to order from and stand behind all of their products! If you are interested in purchasing a mounted flagpole, holder, flags, lights or accessories I highly recommend ordering from "Poles and Holders." read more

I have ordered multiples holders and poles from Poles and Holders and was very happy with the quality of the products and their fast shipping. But then I ordered a LED light for my flag pole, when I found it was on backorder I asked them to change the order to a solar globe and refund the difference, which they quickly did. But that's when the problem started. They quickly shipped the globe but when I went to use it on a RV trip I found that the plastic insert that keeps the globe securely in the pole was missing from the order. I determined this since a friend, who I sent to Poles and Holders, had the same globe and showed me the missing piece. I emailed Poles and Holders and told them that the part was missing from my order and they told me that they would ship me a replacement. Well, it's been over a month and no part has shown up. So I again contacted them and told them it never arrived and asked for a shipping number so we could see where it might be, but no response from Poles and Holders. I'm very frustrated that I can't use the solar globe and nobody at Poles and Holders seems to care. I've sent other friends to Poles and Holders and gave glowing recommendations, regarding my holder and flag pole to other campers, but that has stopped, I now tell them my horror story and suggest they look elsewhere. read more