I normally frequent this place but after today, I probably won't be back. The guy at the front counter (Rolando) must be new. He better be new. He truly is not trained and very uncomfortable taking orders. He messed up our order after asking at least 3x what we ordered. Still rung up the order incorrectly. I'm just waiting to see what we get because it'll be a surprise since my receipt is partially incorrect. read more

$12 for a "protein bowl" with extra protein and no rice or beans -- and I got a near-empty container with a sprinkle of meat, some cheese, and lettuce. You can see straight through to the bottom. Skipping the filler shouldn't mean skipping the food. Massive letdown. The owners Curtis and Boyd LLC have to do better, this is unacceptable. read more

Pollo Regio - Air - Chicken Shop Near Me - Fort Worth, Texas

SO GOOD! Love the green sauce and the corn tortilla tacos... and thank you for following "special instructions" as we all like our food differently for delivery! I know it sounds basic but my favorite is just the chicken tacos (meat only) with the salsa they provide (great heat) read more

Food was nasty Refried beans very blan and too much butter on baked potato and not alot of meat Very untasty food This is my 2nd time in a row at this location with these issues read more

I've been to pollo Regios before to pick up chicken someone ordered. However I never knew they had street tacos, which is what I ordered this time around. They also have 4-5 different types of sauces. I have a high spice tolerance, and tried all of the sauces. The Salsa habanero & chile de arbo are the spiciest and in my opinion taste the best. If you're ever in the mood for an order of street tacos, this would be a nice place to try. Ordering online would be best if you don't want to wait. Taco orders include grilled onions, diced onions & cilantro. I also add an order of grilled jalapeño. read more

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Service was great very fast their aguas fresca machine wasn't working but we chose other drinks and they weren't charged very pleased with this location. read more

The Pollo Regio on North Beach in Fort Worth Tx is skirts like a GT-R on full boost. The service is high speed, the food is fresh, and the taste is better than E-85 in an AMS Alpha 10. If looking for something really tasty and filling I recommend the Frijoles Churrasco, with or without rice the flavor crushes like Godzilla in Toykyo. Hit up the North Beach Pollo Regio and remember to loosen your belt before you sit down cause you are going to need the space. read more

The half chicken came highly rated for taste, quality and portion size. It was simply amazing!!! The Verde Salsa is the best in town.!!! It may not be fancy, but the chicken alone was worth the trip!!! read more

I asked to substitute the red salsa for the red onions with habanero sauce and they forgot to do it, also the only green salsa they gave me was bad, it tasted bitter. I had to eat it without the salas and it sucked, It was like $20 for a meal I couldn't enjoy, I called them and they told me: "the salas is free, so"... terrible service. read more

Great food, great service from Jaime. Will be back! Try the Torta de Pastor. The Baked Potato is great.

Excellent Slap Yo Momma Good Chicken !!! The dining room seating is closed, but you can walk in to place your order or go through the drive-through. read more

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When I was a kid growing up in Chicago, we used to go down to Maxwell Street on Sundays. One of the highlights of these trips was to find the senoras selling steak tacos from the little red wagons that they pulled through the streets. Over time, as health and sanitary conditions became a bigger concern for the city, the ladies with the steak tacos, and their amazing homemade salsas, became harder and harder to find. In the end it became a game of hide-and-seek between "the man", the ladies and the customers. In the end, the ladies, and the customers lost. These street tacos left an indelible mark on my palate that, until Regio's, was never duplicated. Regio's menu item #4, Taco de Carne Asada (grilled beef taco - see photo) is so close to this memory, that I think it has the exact flavor I remember. I've tried many things on Regio's menu, and I'm a fan of almost everything. Over time, the chicken has been hit or miss (mostly hit), but on occasion, I did end up with a slightly dry bird. The flavor is still great, but when you know what a fresh juicy chicken can be, to get even a slightly dry one is a bit of a bummer. As good as the chicken can be, I still find myself going back to the steak taco (it's a full-size taco, not a mini/street taco) again and again. Add some of the amazing green sauce (Many think it's avocado, but I don't think it is. It's more a creamy, rather hot, green chile sauce) and the flavor is out of this world. Nibble on the roasted jalapeno between bites of taco and it's a party for your mouth. I love it! The one item I'm not crazy about is the chicken mole. Mole is one of my favorite things, and I almost always try it when at a new place. Regio's mole misses the mark for me. I'll usually try one of the fruit beverages (melon is my favorite) to wash it all down. The horchata is pretty good too. Yum! This will now be my default location, but I used to eat at the Arlington locations, a lot! Oh, and at the one that was on Riverside, which is now closed. Bottom line: The taste of a childhood memory. read more

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Oh my it was really really good. They use real mesquites. I saw bits of flying around on the grill like at bonfire And the lady was so kind and bathroom was so clean read more

Pollo Regio - Pollo tacos - Chicken Shop Near Me - Fort Worth, Texas

Adrian L was helpful and courteous af! Great Food + Great Service = 5 Stars!!!!!!!!!

Wait time is absolutely ridiculous. You will be waiting over 40+minutes for your food.

Consuelo was so nice and attentive. Such a clean location and service was fast. The food was great!! read more

Pollo Regio - a plastic cup on a wooden table - Chicken Shop Near Me - Fort Worth, Texas

First things first the food is DELICIOUS and made to order. I personally love the Asada tacos and the Asada nachos. The customer service here is AMAZING!!! I waited about 15 minutes for my order but this place is worth the wait. THANK YOU SO MUCH KARINA you're awesome!!! I'll definitely be back soon lol read more

Pollo Regio - ASADA NACHOS :) - Chicken Shop Near Me - Fort Worth, Texas

We went to stop by, the place is visible, the restaurant looks clean and the menu isn't confusing. Plenty of parking spots outside the restaurant and it's close to Walmart too. We ordered their Whole Chicken which comes with Spanish rice, Charro Beans Soup, Tortillas, Grilled Onions, and Lime. I don't usually eat beans but the Charro Beans they offered was actually good and the pork inside the soup. The Whole Chicken was the best part of it with the Grilled Onions & Tortillas, but I think their Whole Chicken should add more spice to it to give it a savory taste. Overall, the soup was great & the chicken is moist and good. It's a complete meal for it's price. I'd give this a 5 stars and would comeback again next time. Update: The chicken isn't good for left over, the next day. It is good when it's cooked fresh. read more

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I normally go to the one off Main Street but I went to this location today because it's on my way from work. Well the sausage was cold, and I'm so confused how this is considered "half a chicken." Literally so disappointing! I rather make the drive and go to the one off Main Street. read more

Pollo Regio - Chicken Shop Near Me - Fort Worth, Texas

This is the worst pollo regio in the whole metroplex. Every single time I come to this location there's nothing but lazy workers who hate their job. Like why even come to work if your attitude is going to be shitty the whole time. I rather drive across town and goto the one on 28th street. If I was you, I wouldn't even waste your time. read more

I love this place, their chicken is to die for and everything always tastes fresh! Shout out to Claritza, she's always doing the most in there! read more

Stopped by for dinner and was pleasantly surprised by this place! We went inside since there were a bunch of us and they did not disappoint. Their salsa bar is amazing and everything is readily available for you. Our food came out quickly and everything was delicious. My favorite thing about it is that their salsa is actually spicy! We will definitely be stopping by again and going inside to have our meal. I haven't gone through the drive through so I can't say how it was. Do try their chicken, tacos, and baked potatoes though! You won't be disappointed. We loved everything we got! read more

KARINA AND EMILY ARE SO FUN! By far my favorite pollo regio environment Food was hot and drinks were cold :) read more

This Pollo Regio goes out of their way to provide great customer service. The food was so flavorful and tender. The many options make it a great family meal option read more

Fast and friendly service! The staff is always ready to assist you. I love the food here I recommend it 100%.

The speaker for ordering wasn't working well BUT the service was nice. Employees were very friendly and smiling the whole time . Food is great never disappoints!!!! read more

Every time I come to this location they are always out of bake potatoes. Take it off the menu since y'all never have them ! Worst customer service over the fast food window. Always carry attitudes!!! Do not recommend this location especially for bake potatoes read more

Honestly the food is alright sometimes they ran out of things too quick. But the worst thing I can say about this place is the wait times for drive thru is ridiculous 15-20 minutes. The sad part I'm note even exaggerating about this this why i always try to avoid this place. read more

Manager Yasmine was great! Excellent service from employees and the food was wonderful! Highly recommend this place!

Love eating here, very great quality food. Downfall is the drive through, they take such a long time (15-20 minutes)

The service is great everytime i come and eat and Gabby is a very nice and sweet worker to me when i'm ordering and lets me take my time and think through my order, the food is great and delicious and i love coming to this location!! read more

This place is unprofessional. I went to the drive thru and no response I went to the drive thru window and the girl ignored me and went to the back. I went to the lobby and it was closed. Clearly the schedule shows they close at 10 I was there at 9:10. I checked twice to insure it wasn't closed before I went. I understand you have a life but at least let me know your closed instead of having me their like an idiot! read more

This is the best pollo regio ive ever gone to! The chicken was to die for and so was the rice! The best part was the customer service, i made sure to get (cashier) galilea's name because she was so nice! the only thing i would say was bad had to be one of their managers! everyone could hear her screaming in front of us and the customers. i believe you should treat your employees with respect and that there should be absolutely no reason for her to be screaming at them like that. treat others like you want to be treated! read more

Food is delicious, service is amazing, price is good, and inside clean, even the bathroom was spotless. I'm coming back.

The food here is great but every single time I've gone, it's been through the drive-thru....and every single time I have been, they have not gotten my order right even if I clearly just ordered a number 2, carne asada. I'll order flour tortillas instead of corn...they've gotten that part right only a handful of 20 times. I'll order an extra side of rice and beans....I've actually gotten the rice and beans 5 of 10 times. I'll order no onions with my carne asada, as they come on the side...not only will I not get the onions, I'll also not get the fried jalapeño or pico it comes with...if I say no onion. I do not order anything that is hard to make...just normal menu items. They mess it up every single time. Don't even ask for cilantro...good luck. We eat from there at least once a week. I'm praying they will get their shit together at some point. P.S. The drive-thru is a 20 minute or more wait....just at the window. read more