The grilled chicken was good. A slight crispness to the skin that was very flavorful. Service was quick and pleasant. Inside was nice, although I took my order to go . read more

Hi everyone. Happiest of Monday's Eve's. Back from the first American Colony. Visited Jamestown, Newport News, Norfolk, and Carrollton Virginia visiting fam. Had a blast driving up to DC as well. I ate. Back and tonight did not feel up to cooking. Still, I ate, so this is just a first world review. I am grateful as ever that tonight, I was fortunate enough to not have to go to bed hungry as many on this blue marble will tonight, and many nights. That said, I try to extend that restaurants are entitled a bad night every so often. The rub is, we in the drive-thru or that come in, aren't given flexibility on having a bad night with our money. I can't hand less than full payment through the window and say I am having an off money night. Imagine your child has to make a paper mache volcano and had some leftover news paper and glue. Now have him construct a half chicken. Well that would be far more tender and appetizing than the chicken I had placed in a take out container at El Pollo Loco tonight. Nothing in the container, should have been in my bag tonight but the utensils and napkins. The rice, dry, flavorless. The beans, as if they came straight from a can. Unseasoned, watery, bland. How do you mess up beans? The flour tortillas were as if they had been left out to dry back into flour. The chicken was more like chicken jerky, than chicken. Imagine the driest breast, then apply that to each piece. This was paper mache. I asked if my sauces were in the bag at the pick up window. The server assured me they were. Got home, nope. No salsa's. Why would there be? Still, I ate. I am not going to bed hungry, just disappointed. More than likely won't go this late again. I did show up at almost 8 p.m. so there's that. Hope everyone is in good health, great spirits, and living each day with purpose. Take care. Peace. read more

Wow! What an amazing experience for our first time dining at El Pollo Loco! We were running errands close to the mall and our tummies were rumbling. We looked across the street and El Pollo Loco caught our eye. We'd been meaning to stop in. Shane welcomed us warmly and was patient while we figured out what we wanted to order. My wife decided on the guacamole burrito and I opted for the three taco combo which included chips and a drink. What a great deal! Talk about being excited when I saw the drink station. Aguas Frescas and Horchata and free refills. I am a very happy camper. The horchata was so delicious and refreshing. After a short wait our meal was ready. My wife's guacamole burrito was huge but so delicious. Next time we may share one. My 3 chicken tacos were wonderful. The grilled chicken had an awesome flavor and was so moist. Their salsa definitely has a kick, just like we like it. Super yummy queso. Our first visit will definitely not be our last. We will be back again very soon. read more

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It was good I don't like my chicken grilled so crispy the charro beans and corn was a 10/10 they both were seasoned to perfection. Service was excellent and it was very clean atmosphere. read more

Excelent service! La comida caliente, y al momento, las salsas variadas .. Regresaria sin pensarlo.. a mi familia y a mi nos gusto comer en pollo loco!! read more

El Pollo Loco - Buena ubicacion! - Fast Food Near Me - Hurst, Texas

We started eating at El Pollo Loco a little more often lately. I never went before because the place never has many cars out front. I was worried the chicken may be cold or dried out. I was wrong the dark meat grilled chicken has been very fresh and juicy. The Charro beans as a side are great. I add the Pico and the green salsa to my beans it makes them even better. I use the flour tortilla to eat with the beans. I had a chicken burrito once it was also good. Down load the app to get deals. Like I said they are not very busy but the service is good at this location. They do have a few people coming inside when we are there. I hope they get busier the grilled chicken is good. They need to fix the air condition at this store. It has been warm/hot in this restaurant. This issue should be fixed soon I hope. read more

First time at this location. Was hoping it would be a good visit as my wife is very picky about our dining experience. They were very friendly when we came in. We ordered the full chicken meal. The rice and beans were delicious. The chicken was awesome...wish I could have switched out the chicken breast, but they were ok. The restaurant seemed new, and was very clean. Good visit. read more

El Pollo Loco - Fast Food Near Me - Hurst, Texas

Absolutely love the two piece chicken meal. Chicken is juicy and delicious. Make sure you ask for the green salsa read more

El Pollo Loco - 2 pc Chicken meal - Fast Food Near Me - Hurst, Texas

The half chicken order I received on 1-23-26 was horrible, dried to the bone, not worth $12.98! I cannot believe they would even serve the chicken to a customer!!! Drive through clerk was nice and efficient. I did not see the order until I got home! I thought about going back but it was too cold and I was tired. read more

Amazing place will always come here to eat, live it and love it !!!!!!! Good food Good read more

El pollo loco is nasty food wasn't fresh felt like I was eating food from the day before not something I just ordered never eating here again if they gonna continue to have roaches walking in & out. read more

Pleasantly surprised! My husband and I had dinner here before going to the movies. I've never been to a El Pollo Loco. They have a great menu for everyone's tastes. The restaurant has a nice atmosphere and everyone working was very pleasant. The double chicken and avocado salad was packed with protein and a great low carb option. The ingredients tasted fresh. I also ordered the small guac and chips. The guac is made fresh each day. My husband had the chicken bowl. He said it was very tasty and was surprised at how good the Mexican rice was (he's kind of picky with rice lol). Overall, we had a delicious and quick dinner and the prices are a bang for your buck. read more

El Pollo Loco - Chicken bowl - Fast Food Near Me - Hurst, Texas

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The flavor of the avocado salsa keeps me coming back again and again. Delicious. Taco Tuesdays special is awesome. Two tacos for $5. read more

El Pollo Loco - Freshly grilled chicken - Fast Food Near Me - Hurst, Texas

Came in here and the service was great, they actually said hello!!! The food is actually real food, you can see them flipping chicken on the grill. read more

El Pollo Loco - Fast Food Near Me - Hurst, Texas

We love the family combos! Great value for the money. We also like the chicken stuffed quesadillas! Tasty and filling! read more

My bowl was half full. I get this grande bowl regularly and I could tell they barely filled it. It was also missing cheese. I hadn't taken a bite but I mixed everything and moved it just to show how empty this bowl was. For how much the food is I expect it to be full. Also a lot of chicken was a little undercooked. That's why I took most of it out. read more

El Pollo Loco - Half full serving - Fast Food Near Me - Hurst, Texas

Mmmmmm good chicken. We drove by here for a couple of years and finally decided it was time we checked them out. I had tried to eat at one in California abut 30 years ago but they would not serve me walking through the drive thru, I was driving an 18 wheeler and could not fit. We finally stopped in and were pleasantly surprised. There were no cars in the lot so we were afraid that the food would not be fresh but we were wrong. The chicken was cooked perfectly and the beans for the side really hit the spot. We have been back several times and have enjoyed each time. read more

Good food. Good service. Katie was especially helpful...thank you! This was my first visit to any Pollo Loco. I will visit again!

Great restaurant - love the fast but fabulous food! Jenae and other staff members are super friendly and the restaurant is very clean! read more

El Pollo Loco - clean restaurant - Fast Food Near Me - Hurst, Texas

Bruce was great. Has been awhile since I had el Pollo loco and am happy to get it again

Ive always liked their chicken avocado burritos. So I went in and ordered a chicken avocado burrito There were only three customers in the dining room and they were not very busy at all When I got my burrito it was wrapped loosely and ready to fall apart. It did not have any avocados in it at all. So I took it back and asked for some avocados. The lady brought me back, some wrapped up in paper, and when I opened it, ithere was only two small pieces of avocado. Maybe enough for two bites I was very disappointed, as there really was no excuse for this, especially when the place was so dead This seems like a company that feels entitled to get business just by being there and can afford to lose customers. There are 50 other places to get a burrito around here. I even called them about the issue and never heard back I really would have rather written a good review. Overall it was not worth the money time and effort to dine at El Pollo Loco. Hopefully they will do better by other customers in the future read more

The avocado chicken taco/burrito is AMAZING! I love the atmosphere, staff, and the food. 10/10 best chicken!

Usually good food, but messed up our order. I specified no cabbage and no sour cream. But I got both, it was hard fix since I have a food allergy. This I more common at this location. Also saw them cleaning the grill next to where the chicken was cooking and the detergent was getting on the cooking chicken. Glad it wasn't my food. Think I will try a different loco location, read more

Today my visit at el pollo loco made my lunch the best. Adriana and her team helped me receive at efficient and delicious meal !

The chicken was good and the service was good. The environment is clean and the restrooms are clean too! read more

El Pollo Loco - Side and drink - Fast Food Near Me - Hurst, Texas

I'm only giving it one star to register. The soda machine is INFESTED with fruit flies. I took a drink of my soda and then looked back into the cup and saw a drowned fly on the side. I'm so repulsed. Not to mention alll the marketing for the salad shows tortilla strips and they "no have those". That's what I was told. Also the tortilla soup....has no tortilla in it. (Because there's no tortilla strips.) .... If you insist they will hand you a small bag of chips and you can crush them. read more

El Pollo Loco - Drowned fly on the side of the cup. Smh - Fast Food Near Me - Hurst, Texas

As the Executive Director of a Texas Non Profit, I know first hand the importance of Customer Service. Mr. Washington and staff were excellent. The food was good. Service was excellent. Store was clean. It was also great for Mr. Washington to check in on us to make sure everything was ok. Rare for a manager to be walking around like that. On top of that, I noticed him serving customers on the curbside pick up. This was a refreshing experience and I will be back. Hats off to all the staff at this El Pollo Loco location in Bedford Tx. I see nothing but great things now and in the future. E.Wilson read more

El Pollo Loco - www.jtconthemove.org - Fast Food Near Me - Hurst, Texas

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Yum! I love El Pollo Loco! Food is fresh, service is good (thanks Claudia), and a clean environment. Double chicken tostada salad for the win! read more

"El Pollo Loco never disappoints! The flavor-packed grilled chicken, zesty sides, and friendly service make every visit a delight. Whether dining in or grabbing takeout, this is my go-to spot for delicious, affordable meals. Highly recommend!" read more

Walked in with 3 other people and all had to wait a few minutes before being acknowledged. They were no where near being "slammed". The place is average size and clean but all lights in dining room were turned off, and it was dark. The food itself was good, chicken was juicy and rice and beans were on point. The corn tortillas were chilly cold, don't know if they had them in a cooler or not. Their fountain drinks had poor selection as some were "out of order", during lunch time, when you would expect heavy business. Not worth the $1 off coupon that I had. read more

El Pollo Loco - 2 piece leg & thigh meal - Fast Food Near Me - Hurst, Texas

The stuffed chicken avocado quesadilla is so good. Hot and fresh. Friendly staff. Place was clean and tables were spotless. read more

Always a good pick when choosing El Pollo Loco. Very friendly staff, clean area and quality ingredients.

I wanted to leave this review purely to talk about the new exceptional customer service of Janae at the counter ...... she was possibly one of the nicest people you will meet, right from greeting us with a smile, giving my daughter stickers to make sure we had everything we needed to make sure our order was done right. The owner of this restaurant does truly have a gem with this team member ..... thank you J for turning our regular fast food pickup visit into a special one. read more

The food was good, but the service poor! I ordered thru the app and request curbside pickup; 20 minutes and the food hadn't arrived. When I entered the restaurant there was only one other customer and one person in the drive-thru. It took 2-3 minutes for someone to acknowledge the customer in the lobby and myself. I was handed my food and told that they were too busy to bring me my food. When the only car left the drive-thru, they had no other customers. Now, before I get the generic manager email, I already went to the company website. This was poor work ethic and management. read more

El Pollo Loco - Double Baja Shrimp Tostada Salad - Fast Food Near Me - Hurst, Texas

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I had my boyfriend stop by the drive thru here once so I could get a drink and he also grabbed himself a Chicken Avocado taco which was sooo good. So the next time we were in the area I suggested we go for lunch --- and because I had never been here before. I opted for the Shrimp Mango Plate with a side of Chicken Noodle Soup (I LOVE the different kinds of plates and food you can get here, it's so overwhelming sometimes though)! I will say right now, I am NOT a fan of Cilantro, like at all. Or fresh Onions. I'm pretty sure I had ordered this without Cilantro though in my experience a lot of places don't consider this means also the garnish. The Shrimp Mango Taco's were really good. There's so much color going on that it's just exciting (please tell me I'm not the only one who feels like this) and everything tasted so amazingly fresh! I'm a huge big fan of the beans and rice too, this is probably the one part of all these plates that I look forward to the most ironically lol. I love how they include chips with your order as I have a habit of wanting something crunchy to dip into my food. Sadly I didn't care much for the Chicken Noodle Soup. I saw they have a wet burrito option here as well I must had missed the first time! I'm definitely coming back to try that next! read more

El Pollo Loco - I opted for the Shrimp Mango Plate with a side of Chicken Noodle Soup - Fast Food Near Me - Hurst, Texas

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Great service and great food. They should open a Pollo Loco closer to where we live in Crowley. Thank you! Buen servicio y comida. Deben poner un Pollo Loco más cerca donde vivimos en Crowley. Gracias! read more

I ABSOLUTELY LOVE THIS LOCATION !! , I came a little late, and this lady took my order by the name Jenae she is so sweet and sounds so perfesional to be so young she was really quick with the order as well. she deserves a raise !!! read more

Went here yesterday for dinner and enjoyed my experience. I was craving some tacos and I was able to get three of their taco el carbons and a chips and guac for just $8!! I love that El Pollo Loco still has their amazing self serve salsa bar with a variety of salsas. I absolutely love their pico de gallo and avocado salsas because they are full of flavor and really made the tacos pop! Their tacos are still so yummy and their chips are super crispy. I enjoyed my dinner and soon to be breakfast! I will be back! read more

El Pollo Loco - Salsa stack - Fast Food Near Me - Hurst, Texas

I hate to give it one star but the food was not very good at all. The avocados on meal were bad and brown.. then I found some hairs in my meals.. and to top it off the chips were soggy and most of the chicken was hard and burnt. read more

Food is decent but I will NEVER support a business with such rude employees! I went to pick up dinner for my family and the sweet gal (I think her name started with a J? She needs to be praised for her kindness!) working at the register was so kind. She even asked how my day was, and it was clear that she truly cared. As she helped me pick a family meal but while she did so I noticed that the other workers were being very rude, playing around without the appropriate attire on. I even saw one individual showing the crack of his bottom because his pants were so tight. A few of them even rolled there eyes and smirked at her when she told them the order. I felt so bad.. It's very clear that management is not caring about what goes on to the younger workers there. It's decent food but they need to get it together. I'm disappointed in what I saw happening. I don't know if it was racism but she was the only black women in there and that really bothers me. YIKES! read more