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    Pollo Tropical

    1.9 (85 reviews)
    Open 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Smoothy drinks on tap
    Kevin S.

    When we visit FL we eat almost every meal at Pollo Tropical. Lately we've been disappointed with items out of stock and poor service. But this meal was the reason we love pollo. They had it all and it was fresh! Awesome experience. Thank you pollo team!

    steak and french fries in a styrofoam container

    Absolute garbage, I ordered the Churasco and it was nothing like what advertised on their commercials. VERY VERY VERY small portions. Steak was dry and no chimi churri sauce as they advertise on their commercials. It was cold as ice, fris were old and crunchy, I threw the entire meal in the garbage. For the money dog food would have been a better meal and deal. Absolutely horrible, ,l we should have known when we saw they had no customers in the lobby or the drive through , we will never go back

    Outside of restaurant
    Daniel R.

    Went to Miami and had a wide variety of food and drinks. From Dallas so this was what I was looking for.

    How is this a bowl of soup it's the same size as the rice!
    Jeimy O.

    I wish i can gave them 0 stars, because I'm so upset right now! I tried their beef soup, it taste like straight up sodium. I also paid for a bowl and they gave me what looks like a cup. The rice wasn't fully cooked and instead of giving me the garlic cilantro sauce for my husbands tropi chop they gave me Caesar dressing. Talk about no attention to detail. Pollo Tropical used to be so good, their service and food has really changed in the past few years! Sad because they've lost a loyal customer!

    UNCOOKED CHICKEN

    Don't even order from here unless you want salmonella from uncooked chicken. ON TOP of that a bowl that is being advertised. Disgusting.

    Accepts Apple pay

    Horrible HORRIBLE customer service I waiting in line for 20 minutes and turns out they don't take apple pay thru drive thru guys! I asked if the could take my order and just let my pay inside they said no i have to make the line AGAIN and pay there. I waited to get out of the drive thru line and went inside. I go in and see 4 people in line. They didn't take the first person until about 15 min later.... I went to the counter to ask if they were taking orders in the front because everyone was just waiting around and they payed us no mind. Maybe I'll give it to them that is was rush hour but at least give us a notice " hey i'm so sorry about the wait guys we will be with you soon" NOTHING. This one employee with purple hair was calling out numbers of the peoples order and no one can so she was saying anyone want this order like .... what.

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    5 years ago

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    13 years ago

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    9 years ago

    I'm giving 5 stars because of the awesome customer service. By far first fast food restaurant with a great service.

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    8 years ago

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    12 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    6 years ago

    Do not go in terrible customer service it's disorganized and the manager Armando doesn't know what he is doing.

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    14 years ago

    This particular pollo you never know how the food is gonna be sometimes chicken is hard and over cooked sometimes brown rice is hard.

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    13 years ago

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    Page 2 of 3

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    Review Highlights - Pollo Tropical

    I eat here on average about 5 times a week.

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    Soriano Brothers Cuban Cuisine

    Soriano Brothers Cuban Cuisine

    4.3
    (128 reviews)
    0.6 mi
    $$

    Food was great. I am not an expert on authentic Cuban food, but the cubano sandwich and tamales…read morewere excellent. Desserts were premade and not so good. The place was a little confusing with multiple counters to order different foods. There were six of us and everyone ordered from different counters, so I was bouncing from counter to counter to pay. I only speak a little Spanish, and they only spoke a little English but we managed to get what wanted. There wasn't much seating inside, so we ate outside. It was brutally hot, but pretty comfortable under umbrellas with a breeze. We would go there regularly if we lived there.

    I rolled into to town to visit my family and my friend told me if I wanted to eat Cuban food we…read morewill eat at Soriano Brothers. Great recommendation. This is like El Palacio de Jugós, but better because you can eat with AC. There are also some outdoor tables, if you prefer. I have visited twice this week. On my first visit, I ate the small completa with pork, white rice, red beans and yucca. Everything was packaged well and there was a bigger completa if you are more hungry. My friend had the pizza, but there was a 30 minute wait and well worth it. There is nothing like a Cuban pizza. On my second visit, I tried the frita which comes with lettuce, tomato and ketchup. What?! I changed that to just cheese and onions with papita Julianna. Well, they come with potato sticks, but it worked. The frita was very flavorful. Not the kind I'm used to, but I didn't find anything wrong with it. It was great! I had to get a guarapo (sugar cane drink) and that was delicious! The place has a special for the day and lots of sandwiches, shakes and foods to try. I asked if they have a cantina option and was told to look for it in their website. Overall, this place is a gem. I loved everything about it including the music in the parking lot. I plan to return as much as I can.

    Photos
    Food portion size good and very reasonable prices!
    Food portion size good and very reasonable prices!
    Soriano Brothers Cuban Cuisine
    Inside

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    Inside
    Isabella’s Latin Cafe

    Isabella’s Latin Cafe

    3.1
    (65 reviews)
    1.2 mi
    $

    I really dislike writing negative reviews - look at my track history - but when something does go…read morewrong I feel it needs to be called and rectified. I can't cook, for nothing. Due to social distancing, I was sending friends and family Thanksgiving dinner via UberEats. I have an uncle who lives in the delivery area of this restaurant so I selected them. I used the (future delivery) option when I started putting together the orders over the weekend. Today I called this restaurant to confirm the delivery and give them my uncle's phone so they could notify him when they were close. The waitress who picked up the phone seemed dismissive, and not five minutes from hanging up I get a message from UberEats that the order had been cancelled. It left a really bad and unprofessional taste in my mouth.

    I've been coming this restaurant for roughly 3 years now recently maybe 8 months ago there was an…read moreownership change which in my opinion was for the best! The restaurant food quality has gone to a 10! Portions are ridiculous huge! I ordered their Arroz Imperial and let me tell you there is enough for a family on this plate! Needless to say it was delicious. Can't forget the most important thing in a cuban restaurant THE CUBAN TOAST! Straight fire! Don't know if it was because i expected them yesterday in casavana and they stop giving them but these were even better! Stop by and check out the restaurant. New name: ISABELLA's Latin Cafe

    Photos
    Isabella’s Latin Cafe
    Isabella’s Latin Cafe
    Isabella’s Latin Cafe

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    Mochima Bistro

    Mochima Bistro

    4.6
    (24 reviews)
    0.9 mi

    We randomly happened upon Mochima when we were wandering around looking for another place and so…read moreglad we did! The arepas and empanadas both were delicious. I didn't even get a picture of everything because we were busy eating. O don't know what else to say, try it out and you will not be disappointed.

    I'm usually not one that eats Venezuelan food so I can't tell you if it's authentic or not, but I…read morewill say that I am quite fascinated with their 27 cm empanadas! I ended up ordering the jonronera, which is filled with shredded beef, shredded chicken, ham and cheese, plantains and black beans. Since this empanada is big, I shared it with my friend and split it in half. However, by doing this I didn't get to try some of the stuff in the empanada such as the plantain and shredded beef since that was in my friends half of the empanada. We both felt that rather than having been layered, it should have all been mixed together so that people could have a little bit of everything when splitting. Aside from that though, it was really good. I also have one of their juiced and that was refreshing! The service was good, we had gone there on a busy day apparently because it took 30 minutes to get the coffee my friend ordered. There is enough seats, but it can get a bit crowded in the place. Overall my experience was pleasant and really enjoyed the empana

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    Mochima Bistro
    Empanada chorizo con queso gouda
    Empanada chorizo con queso gouda
    Cheese Venezuelan Empanadas

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    Cheese Venezuelan Empanadas
    Pilon Miami

    Pilon Miami

    4.2
    (84 reviews)
    4.6 mi

    I had been meaning to go here for a while, and we ended up going one night sort of randomly and…read moredidn't know what to expect. First of all, it's so beautiful inside. On the outside it's a little unassuming even though the plaza itself is nice, but the decor inside was elegant. Our server was really friendly. Unfortunately, she di forget to bring into our appetizer. But we even forgot until after we were eating dinner so we didn't say anything (and it turns out it wasn't on the check either). We went at around 8:30 pm on a Friday night and there were only a few other tables, it they're open until 3am so we assume it is more of a late night spot. We both thought the food was incredible though. I had salmon (which was cooked to perfection) and cilantro rice. I ordered vegetables (zucchini, tomatoes, and broccolini) which were also surprisingly tasty. My husband had the mofongo. It was just different from the typical Puerto Rican mofongo in that didn't come with sauce other than some garlic sauce, but the taste was still great. He also liked the chicken that came with it. We will def be returning here in the future!

    The food was tasty. Good options/variety on the menu. Plenty of indoor and outdoor seating. Had…read moretake out, only complaint was that the salad was soggy by the time it got to the house because they put it on top of the hot chicken and mofongo. The food was tasty.

    Photos
    View from the back of the restaurant facing the stage in the front.
    View from the back of the restaurant facing the stage in the front.
    Shrimp Ceviche, Vuelve ala Vida - Seafood cocktail (Venezuelan style) shrimp, octopus and fried calamari. Yum!  Sauce was AMAZEBALLS!
    Shrimp Ceviche, Vuelve ala Vida - Seafood cocktail (Venezuelan style) shrimp, octopus and fried calamari. Yum! Sauce was AMAZEBALLS!
    Maduritos - handmade sweet plantain croquettes

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    Maduritos - handmade sweet plantain croquettes

    Pollo Tropical - latin - Updated June 2026

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