I contacted this company based on a referral from a good friend. It took several weeks for them to even contact me, and come out to look at my property. After they said they would have a design and quote to me, I asked for it, a day after they said they would have it to me. I told them I had several other quotes and needed to make a decision. They then told me they were too busy to deal with having to compete with other companies and that they could not help me. However, they would "consult" if I ran into issues with other companies. They thought this was a compromise instead of actually providing what they had agreed to. I then told them this was bad business, and that anyone in their right mind would get more than one quote. They didn't have time for this. So I said I was going to relay this back to the referral source, as anyone would. They said if I was trying to provide erroneous info to a satisfied customer, they would send our texts to them. This went on. I welcomed that, since this was a good friend of mine.
Long story made short. They do not feel they need to provide the service that you would expect. This was not a cheap project either, probably 70k easily. I hope this review helps. The disrespect and waste of time was really unprofessional. Luckily I found this out before I would have decided to go with them. Beware anyone who has been referred or attempts to work with them. They are just "too busy". You will not be a priority. I'm sorry, but if I'm spending 70 to 75 k, I want to be a priority for at least a design and quote. Really really bad business. read more