Sarah has great follow-up on calls for repair - I appreciate the timely communication!read more

We shopped around and chose Spa Manufacturers for our Swim Spa. Their longevity in business, wide…read moreselection, competetive pricing, quality in facility construction, sales professionalism and above and beyond service sets them apart. The delivery was done by well experienced Enrico and Sergio, on time as promised, who maneuvered between homes to place the tub ever so gently on the pavers/patio. They assisted with set up instructions before moving on. I followed the enclosed booklet and online videos to fill, bleed and start the chemicals. I called and emailed the( Bobby, Karla)and rest of the team many times with questions that were promptly answered. I had one minor lighting issue and Jeff was sent to service the problem. He was a wealth of information and found an additional problem I didn't even know existed. Everything to date is been working great and looking forward to years of workouts and fun use. Enjoy!

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

In November 2023, our 65 year old pool lost 14 inches of water in 3 days. After years of applying…read morebandaids, its time for replacement had come. We interviewed 6 pool installation companies, and the one that heard, listened, and created the most appropriate solution for us was Hollywood Pools and Spas. They built a pool and patio that have met our needs perfectly. We have a new pool within the shell of the old (35x15) pool, deep enough for vertical water aerobics (6'3" instead of 8') and an adequate size to accommodate whatever and whoever!! The Hydrazzo finish is beautifully smooth, and the Shellock pavers promise us many years of worry-free living. They need no sealing and complement the bronzy tones of the back of our house. A major concern for us was storm generated water coming in the back of our house and screened porch (slightly downhill from the pool). 4" drains liberally installed were the perfect solution to sending water to the side yards. We experienced no serious water-related problems from Hurricanes Debby, Helene or Milton. Yes, there were some hiccups, but all concerns were suitably resolved. Thank you Ron, Joe, Jessica, Chad, Tanner and all the related subcontractors. That was the year that was!! One of the most valuable parts of this process is the fact that the "salesman" you speak with initially is involved in the process all the way through to the end.

Pride in the process...These guys attention to detail and ability to not overlook function really…read moresets them apart. If you are looking to get a new pool built or even remodeled, I highly recommend taking a look into Hollywood Pools and Spas!!!

I cannot say enough wonderful things about my experience with Baths of Distinction -- especially…read moreworking with Bill, the Sales Director, who was absolutely unbelievable. From start to finish, Bill was incredibly knowledgeable and ready with every bit of information I could possibly need to make this purchase completely smooth and stress-free. Despite the fact that I'm located in Texas and they are in Florida, you would think that could create challenges -- but with Baths of Distinction it felt like they were next door. Every question or concern I had Bill handled immediately with professionalism and care. The quality, style, and price of the product exceeded my expectations -- I was genuinely thrilled with all aspects. It's not an easy decision to make such a significant purchase online, but with this company, it truly was! My master bath is now absolutely stunning and I couldn't be happier. As a designer myself, I will not only be recommending Baths of Distinction to friends and family, but also to my clients as well. Exceptional service, beautiful products, and a seamless process -- highly, highly recommended!

The people at Baths of Distinction showed professionalism, timely communication and everything one…read morecould want when investing in a bathtub - a large purchase you cannot sit in - ONLINE! We could not be happier with our Empress 69"! It is a quality product. We ordered air jets, water jets, the heater and it all creates a wonderful experience. The jets even clean themselves! The blower is three speed and has a self drying purge cycle. The purge cycle automatically commences 30 minutes after the blower has been deactivated. That's pretty awesome. I dealt with Kim Lasher who was always courteous, enthusiastic, knowledgable and just plain ole nice! Even with all my questions, she remained composed and her demeanor allowed me to actually order a bathtub online and I wouldn't change a thing.

Whole experience was exceptional - from first meeting Bob to the complete project was amazing. We…read morehad travertine pavers placed over our deck and lanai with the pool resurfacing and the whole job took only two weeks. Everything promised was delivered and with quality and care. There were a couple problems with the project but Bob and Ryan were steadfast in getting it just right and really took the time, so their diligence really was key. I am so pleased with the results and I highly recommend their services,

Walker Pools (formerly Affordable Pool and Spa services) resurfaced our residential pool and we are…read moreelated with the results. The process was explained to us in great detail so we knew what to expect with every step. The entire team of professionals were courteous, friendly and respectful. The job commenced and was completed within the time frame they quoted (7 days total). Frank and his team were definitely "detail oriented" and we could tell they take great pride in their craftsmanship. We definitely recommend this company for any pool or spa construction or renovations you may need.

I bought a cover for Prestige many years ago and it lasted 10 plus years. Three years ago, I bought…read morethe most expensive one they make. It failed at the seam, and they are denying my claim faster than a health company. Didn't even offer a prorated replacement. Now I don't even want that as I read all the reviews of similar experiences by other customers. SO, it was $700.00plus dollars for the cover and it lasted about 30 months. That's about $25.00 per month for operating cost. That is more than the electricity and chemicals combined. Just ridiculous. They wanted "Photo of the work order" behind the zippers - which were stuck closed. I had to ruin them to get the photos. I thought, "why not" they are going to replace it. I was so wrong and I made the cover completely unusable. Typical decline of manufacturing in this world but I expected more at $700.00. ... this is an AI Overview: Core Covers is a major manufacturer of hot tub covers, often supplying OEM products for the industry, but reviews are mixed, with some users reporting durability issues. While they offer premium, high-density materials like Marine-grade vinyl and WeatherShield™, complaints highlight issues with internal seam separation, water retention, and poor customer service... Buyer beware.

We ordered a custom cover for hot tub, my husband spoke with Kelly on several occasion and said she…read morewas a pleasure to work with. We have been using the new cover for 3 months and have seen a significant saving in our electric bill, and only had to add water every 3-4 weeks rather than 3-4 days previously - which has also reduced he amount of chemicals we are going through. We've been very happy with the cover and would recommend to our friends and family.

We called, sent emails and sent 2 on line support requests and no one ever got back with us. For…read morethem to sell a want and not a need product you would think they would be a little more responsive. If the customer service is poor why would/should you spend your money on their products?

I have had only two issues with my spa in 8 years. I have one sticky valve and one of the colors…read morein the floodlight led has burned out. Otherwise all pumps and features still work. I use it multiple times a week, and keep the spa on econ mode most of the time.

Do yourself a favor and don't even bother walking in. Just go to another location…read more I just had yet another horrible experience at the pinch a penny on Tyrone. Sunday afternoon, at least five customers in the store at the time. The owners son, Evan, is always on his phone and refuses to help customers. Today, He sees me walk in with four chlorine containers, makes eye contact with me, completely ignores me and looks back at his phone. I load everything onto the rolling cart myself and go up to the front desk where I'm told by an employee who's leaving and trying to catch the bus that someone else will be up to help me. Great. Evan is still on his phone. Another young man comes up to the register to help me. There's another customer in line behind me. No one is there to help out to the car, yet Evan is still on his phone. After loading the containers into my car myself, I go back in to make sure I get his name so that I can write this review. I tell him what just happened and he denies it and says He didn't make eye contact with me. Keep in mind, he still has not raised his elbows from the counter, and he's still connected to his phone. Talk about customer service!!! Most employees here are helpful and greet you with a smile. Francisco is wonderful. Randall is always there to greet you and do his best to assist. I have back problems and have a hard time lifting these myself, as they are quite heavy. It's really disappointing that the owner of the company has decided to put their son in the store ( Probably to teach him some work experience and the value of earning a dollar) and that his son is driving off customers. He's an entitled, rude kid who couldn't care less and he has no business dealing with regular neighborhood paying customers. Bummer. One bad apple can ruin it for the whole bunch. From now on, I will be driving further to another pool store, in hopes of decent service.

I have been trying to resolve ongoing equipment issues with this Pinch A Penny location since…read moreJanuary, and the complete lack of communication and accountability has been unbelievable. I have warrantied equipment that I have repeatedly asked to have repaired. Over the course of several months, I have left 5-6 phone messages, requested callbacks, and followed every process I was told to follow -- yet no one returns my calls. Not once. What makes this even more frustrating is that I have spent thousands of dollars at this location on pool pumps, timers, chlorinators, and service work. Despite that investment, I am now left with equipment that does not work and absolutely no support from the company that sold and serviced it. To be very clear: I have not asked for discounts, refunds, or reduced pricing. I have simply asked for a phone call to explain the cost of service for a line item related to repairing a second piece of equipment. That basic request has also gone unanswered. The woman I've dealt with at the repair center has been consistently rude, dismissive, and openly hostile. When I asked to speak with a manager, I was told that the manager is the owner and that the owner does not return phone calls -- which is astonishing for a business that expects customers to spend this kind of money. I've also asked multiple times for the repair technician to simply return my call. I understand technicians are busy -- I'm not asking for an on‑site visit, just a quick phone call. When he is on site, he's been great, which makes this breakdown in communication even more unacceptable. At this point, the money I've spent feels like it was for nothing. I shouldn't have to fight this hard just to get warrantied equipment fixed or to receive basic communication. I am writing this review in hopes that it finally reaches the owner and results in a resolution -- which, at this point, is simply to honor the warranty and fix the equipment I have been trying to get addressed for months. If you value your time, your money, and basic customer service, proceed with caution

Professional and quick service. Removed cement flower box and replaced with pavers. Highly…read morerecommend!

We cannot say enough about how impressed we are with Carlos's service. We had Jeremy come out and…read moregive us a quote to have some pavers done to add onto our driveway. He was amazing, and loved their office, the front desk person, was so kind and helpful. This company is fantastic, they go above and beyond what businesses do today. Their crew is professional, and their work is done so well. We recommend them to anyone looking to have pool and or pavers done. You won't find a better company. These guys are the best in the business.