From the second we walked in the showroom Tyler gave us great service never over selling , he…read moredidn't have to. Product was great his information even better. We bought and today was crane day. Superlative job done by Aaron their installer and the crane company!!! A plus job All in all we love spa liquidators. No need for you to shop any further.

In January 2025, we bought a hot tub from another company. I have stage 4 cancer and a hot tub is…read moreneeded to help me with my constant pain. Unfortunately the hot tub we bought would experience air-lock every time we would change the water. A month ago, that specific store went out of business without notice and now we are stuck in Vegas without anyone else to represent that specific brand of hot tub. My wife and I did some research for help and we were recommended to see Josh at Hot Tub Liquidators. He sent his staff out to our house, worked with the Techs for this particular hot tub based in California. Monday, they installed a new pump and after experiencing air-lock since purchasing this brand of hot tub. Humberto and Jerome were fantastic and our tub works now without any airlock issues. They provided excellent customer service and made us feel like we now have a great resource in the Las Vegas area to help us moving forward with our current hot tub. Thank you Josh, Humberto and Jerome for the excellent customer service and now I can go back using our tub without worries. You guys are The Best!!

Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

They caught my attention with their grand opening coupon and made me a customer with their…read moreexcellent customer service. I never learned so much about my pool in such a little time. They told me about the benefits about switching from chlorine to salt water pool. I've have my pool for about 14 years and I've looked into switching to a salt water pool but never did. After talking to them about how to maintain a salt water pool and the benefits, I'm definitely convinced. I'm excited to start the process and say good bye to those pesky chlorine tabs. I like their prices and they are in such a good location. They also offer free water analysis to help keep your pool sparkling clean. I know I need all the help I can get.

This pool supply store's employees were beyond rude. My husband went into the store to buy a scrub…read morebrush that was clearly market $9.90 on the shelf. When it rang up it came up $15.90 and they would not honor the advertised price on the shelf. We called and spoke to the number on their card and received the same rude interaction. Their excuse was 'we've been too busy to update the prices on our shelf, sorry'. Will never be going back to this store again

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Best experience ever! Well ran project by all parties involved! Could not be happier with my pool.read more

The service was great. Bo was very professional and he explained well what the issue and the…read moreservice was.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.

Amazing experience with John who did an amazing job on the design providing so many options, ideas,…read moreand always ready to listen. John and Kurtis were always present through the build to the end. Kurtis is an exceptional Project Manager who knows customer service and truly wants only the next experience for the customer. I am extremely happy with the entire process, value for the money, and amazing post build customer service. In construction there are always issues that come up yet Kurtis was two steps ahead every time!!!

Great people and extremely helpful. Always has what we need in stock with great prices. I highly…read morerecommend this place.

Do not buy from these guys. They constantly gave me the wrong items saying they should be the right…read moreitems I needed, even though I showed them the ones I needed. Then the object I needed to install them they said they were out of directed me to the row where it should be and showed me the sku that they were out of. I went to a competitors store and gave me the correct item And it worked. The fresh store stated I needed a two prong remover when I needed a 3rd One. They have no personality there. Just a guy standing behind a counter waiting to make a Sale with he's right or wrong about what you need!

I found Mike on Yelp. He listened to my needs and found me. Product that was perfect for me. He…read moreworked with my budget, answering all my questions. He made sure I was 100 percent comfortable with the product. Delivery was a breeze. Communication and service is very much still alive with L V Hot Tubs. They can even service your spa after you purchase if you are too busy to do it yourself. Thank you Mike. I'll be recommending you..

We bought our Wonderful Swim SPA from Mike 3 years ago, recently 3 pumps shut down and I called…read morefor service. Mike sent his team right away to check it out, luckily it was only a couple fuses. Problem fixed, no charges thanks to the warranty they provided at purchase. Thank you Mike and your team.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

Semi-inground spa buyer Have owned it for years…read more It's fantastic I wouldn't have it any other way. Easy maintaine no chlorine Great process service is in house

Paul and his staff are amazing. They have phenomenal customer service. I bought a 6 person hot tub…read morefrom Paul. He gave me a great deal. The customer service I got was amazing. I had to call a couple times for questions and to make a service call. They sent someone out the next day and handled everything I needed.