Reed's big brother Sawyer rolled into town from Sacramento this weekend looking like he'd just…read morecrawled out of a wilderness survival documentary -- long, matted fur, nails so overgrown they could've been registered as concealed weapons. My wife and I did what any responsible pet parents would do: administered a full‑scale COVID‑era haircut and booked a 9 AM nail‑trim appointment to finish the job. Once the shop opened, we learned the entire operation was being run by one heroic human that morning. One. A whole grooming shop held together by sheer willpower and caffeine. After we explained Sawyer's situation, this absolute saint of a groomer didn't just agree to trim his nails -- she offered to clean him up for a small fee, with the kind of patience and warmth that could calm a tornado. Minutes later, out strutted a brand‑new dog. Freshly trimmed, nails immaculate, tail wagging like he'd just won a beauty pageant. I tipped more than I planned, but honestly, it still wasn't enough. She earned every penny with her kindness, her skill, and that unwavering smile that said, "Yes, I am single‑handedly keeping this place running, and no, you will not see me break." I wish I remembered her name, but I'll never forget the impression she made. She opened the shop on June 6th and represented that establishment with pride, grit, and genuine heart -- a true gem in the grooming world. PHOTO: Sawyer and Reed

I've brought my bosses large Labradoodle dog here a few times. Most of her dogs go to a different…read moregroomers, but they can't do the larger dog (because the ladies are older.) so this location doesn't have a problem with the size of the dog. I typically drop her off in the morning and within 4 to 5 hours they call me and tell me she is ready sometimes shorter than that even She's always looked really great They used to be in the shopping center off of Wood Street but now they're down just a tiny little bit walking distance behind the Ace Hardware I completely recommend this shop for Grooming, they have patience. They do a good job and the price is average for a big dog groom.

Frankie was wonderful! Professional, punctual and communicative. I am very happy I called and made…read morean appointment for my fur babies. Prices are a bit high; however, the quality and professionalism are important, and I don't mind paying for great service.

On time or earlier stay in touch with you. Very professional and caring of your needs.read more

I'm really disappointed with this petco the older store that they moved from was way bigger and…read morethey had more stuff. I went in there to get stuff for my cats the selection was horrible. I don't know why they left the bigger store but they need to move back to have more options. BUT the staff was great they are very welcoming

I'm not sure what the logic is here but to me it was legitimately next level galactic idiocy…read more I went in to buy feeder goldfish. The lady asked me how big of a tank I had. I gestured to her that it was medium-ish or so. She then refused to sell me fish that I was going to feed to other fish because my tank was too small. What the...??????

Visited to check out the Jean selection for work. The women's section for jeans is slim in my…read moreopinion compared to the men's section. But it is okay because I was able to find what I needed. Im not someone who has animals or land so most of the items in the store don't apply to me. However, they do have a gardening section which was useful at a glance.

Their dog wash station is so convenient for my poodle who dislikes my tub at home…read more Easy on my back also

Staff are always phenomenal, and our big rottie loves them! They do very well with her every timeread more

Terrible experience. Before I dropped my dog off, I explained that she doesn't like being groomed…read moreand that whoever groomed her before I adopted her may have given her a bad experience. They assured me they could work with her. After I dropped her off, they even called and asked for permission to put a muzzle on her so they could continue. I also offered to stay and help comfort my dog during the grooming, but they told me it wasn't necessary. About two hours later, I received a call to come pick her up. When I saw her, I was shocked. She looked terrible. They didn't even groom her face, and she had multiple cuts on her ears and face. To make matters worse, she was still wet when they handed her back to me. They told me my dog was aggressive, but at no point did anyone call to let me know they were unable to safely complete the grooming. Instead, they waited until I arrived and then tried to charge me extra because they said it took two people to work on her. I have a 1-year-old Maltipoo who is incredibly sweet and loving. I understand she gets anxious during grooming, which is exactly why I was upfront about her behavior from the beginning. I expected patience, communication, and professionalism--not for my dog to come home injured and with an incomplete groom. I will not be returning. Not only that, but the groomer who worked on my dog was extremely rude and unprofessional, and the owner of the shop allowed the disrespectful behavior. She repeatedly kept telling me my dog was "bad," constantly talked over me, and spoke to me in an aggressive tone when I was simply trying to explain that the additional charge should have been communicated beforehand. They had no problem calling me to ask permission to use a muzzle and informing me there would be an extra charge for that, so they should have shown the same courtesy when they decided to charge me more because two people had to work on my dog. Instead, they waited until I arrived to tell me, which was completely unprofessional and unacceptable. And then they had the nerve to try to charge me $125 for a groom that wasn't even completed. My dog's face wasn't done, she came back with cuts on her ears and face, and she was still wet when they handed her to me. Based on the way the groomer spoke to me--being rude, aggressive, and repeatedly calling my dog "bad"--I left with very little confidence that my dog was treated with the patience and care she deserved. My dog is a sweet, loving 1-year-old Maltipoo who gets anxious during grooming, and I was transparent about that from the very beginning. I expected compassion and professionalism, not poor communication, disrespect, and an incomplete groom. i wouldnt even give a star but i have to!

Victoria Animal Hospital staff is always great! My 123lb German Sheperd Chief needed some care and…read morecare he received. I feel much better now and so does our Chief. Thank you VAH!

My experience with them was horrendous and traumatizing. Losing a pet is never easy but the way…read morethat they handled the situation made things so much worse. After coming to terms with the fact that euthanasia was the only option for my sweet girl, they immediately started the payment process while preparing to put her down. There was no time to process what was happening and everyone who wanted to be there barely arrived on time. It felt like they just wanted our money for us to be gone. They did not treat my Leia with dignity during the procedure nor did they express very much sympathy. It was such a night and day difference from other experiences I've had with local vets and the experience of losing a pet. Never going to this vet again.

five stars all around! Martina is the best & my pup Steve loves her…read more I found Martina on Yelp--my now husband and I were going away for our destination wedding & we needed someone to care for our 13YO pup. I have never left him with anyone other than my parents / sister to care for him. Martina came over to our home for a meet & greet & Steve immediately took to her. He seemed comfortable and happy around her. We left him with her for just over a week & I felt so at peace. Martina posted plenty of pictures of Steve on her IG page so I was able to see what he was up to and he seemed to be having the time of his life over there. I was worried he would not want to come back home! Martina is awesome at communicating and is very pleasant to be around. I will never take Stevie anywhere else. Thank you for being so good to our old pup.

Martina & her pack were amazing!…read more We were nervous about leaving our girl Bailey with anyone but family, but we instantly knew it would be a good fit after the initial meet and greet. It takes a while for Bailey to warm up to humans but Martina allowed Bailey to warm up to her at her own pace. After the trial half day, we were excited that Bailey would be in great hands and would have friends to play with!! We left Bailey with Martina for a little under a week and we are so happy with the love and attention Martina provided Bailey. She was very professional and kept us updated every day, either through videos/photos on instagram or through text. Bailey looked so happy in all the photos and videos!!! If we could give more stars, we would. We would recommend Martina & Waggy Trails to anyone in need of pet sitting, day care, or dog walking. This was such an easy and great experience and we are so thankful to Waggy Trails for treating Bailey as one of their own!

Very expensive. And very frustrated to wait for 2 injections treatment. Like 3 hours.read more

We came here during a very stressful emergency with our pet and did receive medical treatment,…read moreincluding IV fluids and medications. The doctors appeared knowledgeable, and the clinical care itself was appropriate. However, the overall experience was cold, rushed, and overwhelming. Communication focused heavily on costs, paperwork, and internal process rather than comfort, reassurance, or clear explanation, even while we were visibly anxious. The interaction felt transactional rather than compassionate. At discharge, we were never clearly told how our cat responded to treatment or why she was considered ready to go home. There was no explanation of her condition after fluids and medications, no reassurance about her stability, and no clear medical summary in plain language. We were left to assume she was okay simply because she was being discharged. While we were waiting for our cat, my daughter experienced low blood sugar. I clearly stated, "My daughter Hannah's blood sugar is low," and explained that I was worried about her condition. I asked if I could step out briefly and come back for our cat so I could take care of my daughter first. Instead of reassurance or acknowledgment of that urgency, the response was, "Let me check if she can be discharged now." The focus shifted to expediting our cat's discharge rather than accommodating a child's medical emergency. I had to follow up because of the urgency of my daughter's condition. Our cat was then discharged without clear communication that she was medically ready and without being allowed additional time to rest after treatment. In that moment, it felt like process and payment were prioritized over situational awareness, empathy, and basic human compassion. In an emergency setting, medical treatment alone is not enough. Clear communication, empathy, and human awareness matter just as much. Unfortunately, we did not feel supported as pet owners or as parents facing a medical emergency with our child. I hope this clinic seriously reevaluates its bedside manner and client communication, because emergencies require humanity, not just procedures.