The fries were perfectly soggy perfectly soft not too hard not too soft biscuits of course I needed a bev but usually great the chicken... so juicy so tender so good and the mashed potato's was absolutely perfect with the gravy the service was fast so good read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Cypress, Texas

If I could give it 0 stars I would everything was cold nd hard idk how you can mess up chicken when they literally have instructions to cook it maybe find yall self a real job booty ass cooks read more

Best chicken around, especially when made fresh. I wish they would bring dirty rice and green beans back. Still good

This place is so bad at customer service. Ordered 40 dollars of chicken then she tells me there's a charge of 75 cents per dipping sauce. Really your chicken is expensive without you charging 7.50 for dipping sauce. You should be better traind in customer service. No other location charges for dipping sauce . You should also learn English if you want to be a American. read more

I was craving a spicy chicken sandwich on the way home and decided to stop since I have not been to this location in a long time and it is on the way home. My niece only wanted fries so I figured I would give her my fries and I would just have the sandwich. For $10 I am disappointed that the fries were not fresh and they only put a little of the spicy sauce on the sandwich. The young man at the window did not want to be at work you could tell. There are so many other places to get a spicy chicken sandwich in the area that I will not be going here anymore even though I work across the street. read more

I usually enjoy Popeyes, but my experience here has been frustrating. The employees often get the order wrong, which makes it clear that more attention to detail and training are needed. Reading the order correctly is one of the most basic parts of customer service, and if that can't be done consistently, it really affects the whole experience. I hope management takes this seriously and ensures staff are properly trained, because customers deserve to receive exactly what they ordered. read more

My family and i went again after many disappointments ! And tonight on 8-2-2023 we somewhat got a decent batch after i went in! It was not a refried batch! And I requested a new batch! For once our red beans/rice was flavorful and chicken was spicy and hot so i will give them points for stepping up! It may not happen with every order but it did happen with mine after many complaints ! I guess Persistent is key depending on the person! Thanks to the Manager! I dont want to complain anymore! read more

First I'm going to tell you I don't really like Popeyes chicken but I had to see why everyone is talking about their new chicken sandwiches. I bought one spicy and a regular chicken sandwich plus 2 sides of coleslaw for lunch for me and my honey. The chicken sandwich was $3.99 (not a combo) That's not a bad price. Now on to the popular chicken sandwich. Mine was very very good. It only has mayo, pickles, chicken on bread. Very basic but tasty. Was not greasy at all. The chicken was nice and crunchy. The coleslaw was good too. My husband said the spicy sandwich was indeed spicy and he liked it better than Chicken-fil-a's sandwich. He enjoyed both his sammy and coleslaw. So I guess I do like Popeyes (children sandwiches) after all. Will definitely eat both again. read more

No star !! BAD CUSTOMER SERVICE . Maybe I dont know how to order popeyes but whenever I go to another location the order taker all understand what I want to ordering . Especially, I come every Tuesday for the special ,I ask several time to confirm she got what I said . I thought they were understanding what im ordering then I start purchase first she let me know total price but drive through I cant here she well ! I gave her my card and they charged me 16.36 when I got the receipt that not what I wanted !!usually price less than that on TUESDAY I asked her if she can fix my order . The lady on gray uniform upset that I said wrong word on order and blame me for making the line behind me waiting . Then let me go NEVER COMEBACK HERE read more

No this popeyes suck. I paid my hard earned money to this location only to have them serve me old, tangy and must chicken!!!! I went out of the convenience of being close to my home. This is not the first time I have had a horrible experience from this location selling old chicken that is Spoiled!!!!! Avoid this location! read more

Soooo...... pissed I almost chipped the crap out my front tooth because an idiot decided to put a thigh in my chicken sandwich!! read more

Popeyes Louisiana Kitchen - Bones that could have chipped my front tooth - Fast Food Near Me - Cypress, Texas

i feel like if im paying almost 14$ for this meal i should get more and a tinkle of fries and i would NOT call what im holding a tender. Also had mash potatos but got mac and cheese instead as the cherry on top. read more

Popeyes Louisiana Kitchen - 5Pc Tenders Combo - Fast Food Near Me - Cypress, Texas

Wow, this place is absolutely unbelievable. How does one loose a debit card in the drive thru line?! My bf came here around 1030 last night for dinner and when he asked for the card the kid told him he lost it. I went up to the store to see where my card was and they proceeded to tell me they gave it back to him. First of all, I would not be wasting anybody's time let alone my own to be up at the store physically to find where my debit card is. I think the kid who ran the transaction saw that it was a cash app card and put it in his pocket. No one is able to say where this card is and looked at me like I'm stupid when I came up there. The manager who I was speaking to seemed like a 20-year-old kid with a hickey on his neck and was not able to help resolve let alone give me any resolution. I am beyond infuriated and will be calling corporate. The "manager" told me that they put the cards on the register. Well PopEyes, you need to change that policy or procedure whatever you want to call it because it's unnecessary. You go through the drive thru, swipe the card and hand it back. It's freaking so simple! I don't understand. I want a call back from the manager not that child spoke too and corporate. read more

Service was bad, informed me that they were limited to options, food was cold, drinks were limited, the order was incorrect and the drive-through personnel blatantly swore at me for asking to repeat the order kindly. read more

Popeyes Louisiana Kitchen - They just throw this fried like this and they are being rude - Fast Food Near Me - Cypress, Texas

These idiots put a chicken tender for my chicken sandwich. Learn how to do your job. Oh and they screwed up the rest of my order and refused to answer their phone. Bunch of lazy kids who don't want to do their job and get paid for it. Classic. Wish I could leave negative stars bc 1 is too many. read more

Every piece of my blackened chicken was so tough and chewy i had to toss my whole meal and it ruined my appetite. Definitely my last time stopping at this location. read more

out of 12 workers one black 11 Latino and the food tasted like it. Get some diversity and season the chicken

FYI:The mac and cheese will be extra if you choose it as a side in the big box $6.99 special. Will be paying $0.50 + $6.99. Was not told this up front and it is also not advertised. Pros 1. Food tastes good. 2. Made fresh to order (if you ask, such as fries, or if they run out and have to make more). Cons 1. Run out of condiments every time I come, especially honey. 2. Service is either a hit or miss. Recently it was a miss and very unfriendly. 3. The sides menu needs improvement. This restaurant needs a better selection of sides and it NEEDS to bring back the cajun rice. 4. Wait time is too long on their busy days and during peak times(weekends and Tuesdays, lunch time and dinner time). 5. Dining room trashcans are dirty and staff doesn't wear gloves, hair nets, or masks. read more

Spicy chix sandwich. Lovely Delightful No complaints here. Thanks and keep up the great food! read more

I ordered a 5 piece tender meal with red beans and rice. And also a 2 piece thigh meal but received the complete opposite of what I ordered! Instead of tenders I received cold wing pieces and Mac and cheese that was uncooked! instead of red beans and rice. The sprite was absolutely horrible and didn't taste anything like it! I will not be back at all! I'm highly disappointed! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Cypress, Texas

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found mold in my chicken sandwich bun extremely disappointed about my first ever experience at this popeyes location read more

Popeyes Louisiana Kitchen - found mold in my chicken sandwich bread - Fast Food Near Me - Cypress, Texas

Yuck! I don't know what this is but I just made 3 attempts to take a bite of whatever this is deep fried. It's not overcooked. The meat isn't tearing apart on the whole chicken. Waste of money. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Cypress, Texas

Highly disappointed at this location! Service was awful! I ordered a shrimp combo with red beans and rice and a chicken sandwich combo with red beans and rice! We was told to pull over to wait while another vehicle was waiting since we ordered as several other cars came and went, we started to feel like they forgot us then after 10 mins of waiting the 1st vehicle finally got there food then the next car at the window had to pull up and wait! While more cars came and went! We sat there for about 20 mins then finally the non English speaking worker gave the second car waiting our food! They tried to call him back but he didn't understand them so they left! No one never came out and said anything or apologized as our drinks was getting watered down! After waiting a lil bit longer our food was remade and finally came out i asked that same worker for a refreshed drink, since he didn't understand me another worker came out to ask me what I wanted! All in all it was a bad experience and no apology or anything! Its almost like they was lost and didnt know what to do! And this is the night shift ! We arrived about 9:40 and didn't get food till almost 10:20 our order literally should have been done in less then 10 minutes! And i know this well because my son use to work at one! I will never go to this location again especially at night! Oh lets not forget my son drink had no syrup in it but he didn't discover that til we got home! Never received a straw to test it upfront read more

Ugh I hate to do this. Honestly...I love Popeye's food. I even used to work at this exact location when it first opened almost a decade ago. However, they never ever get my order right in drive thru and they are always having people wait ridiculous amounts of time. This spot is particularly bad about this. I just waited in line for 30 minutes (literally just in line, not even off to the side) when there was only three cars in front of me. After I got my order, I broke the chicken open to check it was spicy like I asked (and I checked to confirm it was on the receipt, it was). The chicken was mild, which is honestly a huge difference cause they're mild chicken tastes undercooked and slimy. I went back through drive thru to have them fix the order, wait a bit longer (thinking maybe it's coming out fresh)....when I check my order, it's mild AGAIN. Miss girl! The kid complained to his boss that there was only one mild in there but they do this all the time. If not enough chicken is dropped, they will give you what they have without asking if you wanna wait. No ma'am! I just asked for my money back but wish they could've given me back my wasted time as well. I've worked in the food industry for 10 years so I know it's tough out there, but damn they never get my order right! Oh well, Jack in the Box next door has a fire spicy chicken sandwich. read more

Our family visited this establishment to enjoy some shrimp...out...so order chicken strips....no buttermilk dipping sauce...what about Blacken buttermilk...nope. only tater and cocktail sauce. Large iced tea....no ice...Bad visit....no customer interaction unless you need to order. Mashed potatoes and cold slaw..about 2 table spoons of each for 2.69 each. No more popeyes. Sure gonna miss you. read more

Ordered doordash and never received. After 45 minutes Driver cancelled stating restaurant was closed (1:30pm Friday). Called restaurant several time with no answer read more

The chicken was fresh hot and tasty Much better than the other Barker Cypress location.Its funny the are on the same street and a big,hugh difference.Must be the management. read more

The food is good but do not bother ordering drive through in the app for this location. I was asked to pull into a spot to have them bring me my two sandwiches. It was over 15 min waiting in the car, and 10 plus cars behind me leaving, before I called asking where my food was. They said they would bring it out in a few more min so I went inside. As soon as I came in no one approached me, just barely made eye contact and looked away. I got my food after a few more minutes and left. (Only approached me when ready to give me my sandwiches). It's ridiculous to order in the app for convenience, wait in the drive through, be asked to pull over, and still have to go in. This is the Second time that the excessively long wait happened at this location from ordering in the app (first time I didn't end up going in to grab my food). Save yourself the headache and don't bother ordering drive thru pickup through for this location. (Other locations have been great each time). read more

They treat you really good I love this place because the chicken is always so good I always recommend this place 100%

First time to visit this location and I was impressed. Maybe we went on a good night but picked up a 10 piece family meal via drive thru and service was great. There was quite a long line but it moved quickly and our order was correct, food was still hot when we got home and we had plenty of all the requested condiments. My only semi-critic were the green beans were a little bland but overall impressed and will definitely come back when I don't feel like cooking. read more

I've been to this location about four times since they've opened, and only once have they met expectations. On our first visit, we were told the store had no sides or chicken strips. I picked up an unhealthy dinner once - two 2-piece dinners and the sides were wrong. My husband and I grabbed lunch before heading out of town one day, and received lovely service from Paolo. Surprisingly, the food was remarkably fresh too! read more

Full disclosure; I am a chick-fil-a guy. I decided to see hat all the hype was about surrounding the Popeyes chicken sandwich. Well it's just that hype. My first an last. Had no flavor. Barely warm. Hard bottom bun. The fries, well Of hot they might have been good. So recap...just stick with chick-fil-a. read more

do not come here ! they ain't got no sauce smh had to pull a run to the whataburger next door on my momma shut out to whataburger no sauce no mac&cheese no spicy chicken no ketchup no nuggets no pickles no notin on my momma like frs they aint even got change for a dollar and they had only one soda flavor gahhhh damn. disappointed asf read more

The only, and I really mean only reason I gave this location anything above a 1 Star is because of tony! I go to Popeyes frequently and have 3 locations that I can choose from and what keeps bringing me to this location is Tony, who seems to be the supervisor of the location. Peak service all around the board, but unfortunately it only feels like that he is trying and also the people working under him when he's working. Fresh food and fast service every time with tony and always makes me wanna go back ! I've been to this location for a couple of years and every experience I've had with the manager Alex hasn't been very good. With him frankly being rude, when I asked for sauces he rolled his eyes and went and got it and my friends and I were very confused. If Alex was not at this location I would've given it a good 2 stars but I can tell he wants this Popeyes to exceed. Also with some of the employees, communication is very confusing with messed up orders, and overall bad customer service with sometimes employees looking at us and not speaking at all and the person cleaning the floor had to tell us that they were not serving anymore when we were being stared at at the register for a couple of minutes. This location is being carried by Tony without the help of his managers. If you want good service and overall quality food always ask for tony ! He will always make sure you have a wonderful meal and visit. read more

Popeyes Louisiana Kitchen - Spicy chicken with side of fries and biscuits ! Always get the sweat heat! - Fast Food Near Me - Cypress, Texas

We got there at 9:00. When we get up to the drive thru, we try to order the 25$ Sandwiches and more deal. The lady seemed like she had no idea what we were talking about. Even though it was posted on the menu. She told us it was only online. The online version was a completely different thing. We ordered online and went back thru the line, when we got to the window and told her we're picking up an online order she told us to pull up. We wait for 40 minutes and then they forgot some of our order. So we had to go thru the line again. That's the third time we had been in the line. Tried to call to let them know that their menu is messed up but their phone doesn't work. This isn't even the first time something like this has happened. Never coming here. Expect slow service. read more

I do Popeye's about 4 or 5 times a year. The majority of my visits are to this location on Barker Cypress. In the few times I go here, the service has always been fine. The food is typically good, and what you would expect to get at a fast food place. The place can get a bit busy on Tuesdays for their Tuesday special, making for a long line in the drive through. Add to that, the parking lot is a bit small. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Cypress, Texas

Popeyes decided to join up with T-Mobile to do T-mobile Tuesday. But the moment people tried to order on their app, the website, or in person, the people aren't allow to order. Popeyes insist, to use the T-Mobile Tuesday, you must order online or through app. But when Tuesday comes around the order function isn't working for the people to order. So why have a deal with T-Mobile if you(Popeyes) can't afford to give away a few pieces of chicken as advertisement?? Popeyes your restaurant is a CHEAP JOKE!!!! read more

My first time experience in this Popeyes location was bad. I bought 10 nuggets but when I brought them out there were only 9. I wanted ketchup and Ranch and they said no. Drinks are terrible and limited drinks. read more

They literally never have anything that is advertised. A while ago tried to order lemon berry pies they're like we don't have them. Went there 3 different occasions talking about we don't sell them anymore. When they just put the signs up. Asked for hottie sauce they didn't have it.. now they have berry beignets advertised and they say they stopped selling them. Why have it on your screen display and flyers then read more

This Popeyes is becoming impossible. I know it's fast food, what kind of service should I reallly be expecting right? But come on. They make you wait to order at the speaker then you pull up to the window and they start telling you everything they're out of. I'm just not understanding. This location is going down. Doesn't matter what time of day it is, they're going to be lacking something. read more