This location is a 10/10 my food was so fresh and delicious. I came around 12am too, and I was very pleased. The service was amazing and the people are kind! read more

I visited the location at 1960 and Fallbrook and unfortunately had a very disappointing experience. Initially, I had to return because my order was missing the toast. While I understand the confusion regarding the egg was my mistake, the overall quality of the meal was unacceptable--the lettuce was wilted and the tomatoes were soggy. After returning, it took approximately 15 minutes for a manager to assist me. Both Liz and the manager displayed a nonchalant attitude and did not offer an apology. Instead, I was simply asked if I wanted another salad. When I expressed my concerns, I was told the items come premade and was given multiple excuses. At that point, I declined the offer for a replacement. Given the inconvenience, poor food quality, and lack of customer service, I did not feel confident accepting another meal from this location. Overall, this experience was frustrating and disappointing, and it does not reflect the level of service I would expect. read more

First time trying zaxbys. Middddd. Such a long wait for a salad. Went through the drive thru and the employees Had every single car park. Waited about 8 minutes and when I started eating I looked at the picture of the menu I took i realized it was missing the bread like the picture . They also disconnected their phone line. Fix it!! read more

MIND YOU, this is my first experience at Zaxbys. This is what I ordered vs. what I got. I received a plain dry ass discolored chicken sandwich as you can see. THIS IS SO OUT OF LINE, I had to leave a review yuck Zaxbys do better read more

Zaxbys - Chicken Wings Near Me - Houston, Texas

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6 piece tender French fries and drink Tasted good ,too expensive $14 wow Never again read more

My son and I stopped in here after a day of shopping at the outlets nearby. We wanted something quick but also new to us. We don't have any Zaxby's on our side of town, so we decided to try it out. The place was empty and kind of dirty. The floors were dirty and there were not many clean tables to choose from. The staff was friendly. We both decided on the boneless wings and tenders combo. You can't really go wrong with that right? It ended up being a solid meal, nothing mind blowing by any means. We also got an order of white cheddar cheese curds to share. These tasted pretty strange and we couldn't really put our finger on what cheese flavor we were tasting. Overall, our tummies were full, but there was nothing that would make us seek out another Zaxby's in the future. read more

Zaxbys - Boneless Wings Regular Chicken Fingerz Platter - Chicken Wings Near Me - Houston, Texas

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Came here to redeem my $5 off and it was good. The chicken is seasoned, the fries are seasoned and so is the sauce. If I come back I would just get chicken. I may just be partial to Canes but it was cool. The chicken was fresh and hot so that's a plus. I will say I would prefer the person taking my order to not have headphones in so I don't have to talk louder. That's why I took a star off. It makes me feel like I'm bothering him. read more

Zaxbys - Chicken Finger Plate - 5 Fingerz Chicken Finger Plate - 5 Fingerz - Chicken Wings Near Me - Houston, Texas

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AMAZING FOOD!! I would give it a six stars if I could. We went through the drive through after a long day at work, and our servers were kind and helpful! After a short wait we had some of the best salads and chicken tenders we have ever had! I can't believe more people don't come here. 11 out of ten experiance read more

Rarely do I ever eat at a fast food restaurant. I despise McDonald's, Whataburger, Chik-Fil-A, Burger King, Wendy's, Jack-in-the-Box, Taco Bell, KFC, and other similar food chains. However, I absolutely downright love Zaxby's Chicken Tenders! They're crispy, meaty, juicy, and tender. A little on the salty side but I always eat them with my own salad that I bring from home. It helps to cut the salty flavor by eating them in a raw green salad. They are not overly breaded lacking meat, as opposed to other fast food chains that offer chicken tenders on their menu. I have had horrible experiences in the past when ordering chicken tenders with all the breaded crust and no meat, lol. As far as their dining area, I have dined in a few times in the past. The dining area was always clean and comfortable. The staff was friendly and welcoming enough. However, I mainly use the drive-thru when I'm on lunch break at work. It's quick and the tenders are always always always served hot and delicious! The drive-thru staff are always nice and friendly enough. As far as the rest of their menu, I cannot comment because I only ever eat the chicken tenders whenever I need a protein for my salad for lunch which is not quite often. So this review is rated and based strictly on their hot, juicy, meaty, and delicious chicken tenders, their friendly customer service skills, and the cleanliness of their dining area. Five Stars! read more

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8/2/25 was my first visit... it was horrible!! The person who made my food no doubt hates their job and people.... My first and last visit!!! read more

Zaxbys - Chicken Wings Near Me - Houston, Texas

great customer service and very welcoming! The food was so good, and the server Makayla Tilley was really nice and patient!

They advertise tf out of this place on the west coast, so when I had my chance in Texas to slide on over here, i did not hesitate. Way better than the hyped Raising Canes- i said it. I came here like 3 times during my 5 day trip to fulfill my munchies, and man oh man- if you're a chicken wing lover and craving that 420 grinds this will do the job. read more

Zaxbys - Chicken Wings Near Me - Houston, Texas

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great food and awe lsome customer service! go give it a try and ask for Carlos :) I promise you won't be disappointed!!!

I wanted a quick snack and decided to get a kids meal. Considering it was a Sunday, I had excused the lack of cars in the parking lot and drive-thru. After exiting the drive-thru, I had opened up the small box, which contained two chicken strips and a very small amount of fries. This meal's portion size was for a toddler and not a kid; eight small fries and one long fry, which all looked miserable. The chicken strips were a good size and looked crispy. I took a bite of a chicken strip and it was VERY salty. I picked up the long fry and it was very limp. Zaxby's used to have the best chicken strips and crispy fries. This Zaxby's establishment is a very poor reflection of how most Zaxby's are. I now understand why there were no other customers at this establishment. read more

Zaxbys - Receipt - Chicken Wings Near Me - Houston, Texas

Food good, service slower than 80s Whataburger. Seems to only be able to handle 1 car at drive thru too often.

The fried mushrooms-chicken tenders and fries, total comfort foods! Always fresh!! I hope the app gets running properly soon! read more

We ordered Zaxby's for dinner and instead of 4 or 2 chicken fingers, I got one. My guess is that they ate it and that's why I got one

Zaxby's chicken is very tender and flavorful. I stopped by to get a quick bite to eat. I ordered the chicken tender meal that included fries, 3 chicken tenders, Texas toast and a drink. But I did not want the drink and the cashier said she can take it off. To my surprise that lower my bill. Most other fast-food places tell you the meal will be the same with or without the drink. The pricing is good, and the chicken is awesome! read more

Zaxbys - Special - Chicken Wings Near Me - Houston, Texas

I used to love zaxbys. the location on fm1960 close to fallbrook has terrible service. It's been twice I tried going in to order food and have to leave because of their lack of customer service you have employees in there joking playing around on their phones. The drive thru they take forever to take your order and give you the food. Managers if you see this either train your employees on proper customer service or hire new employees that actually care. This place is being run down to the floor. Hopefully they fix it before they lose business. read more

It has been a while since I've visited Zaxby's so I decided to stop by to grab some chicken strips. I placed my order through the Zaxby's app and arrived shortly later. Everything was really hot! Great Job Zaxby's ! read more

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The zensation zalad was very good. I will get it again. It was enough for two with fresh salad vegetables. The citrus vinegeratte dressing was delicious and so refreshing. read more

Awesome chicken, which you would expect, right?!? But you have to try the salads!! They are very tasty and fresh!! I love the giant family platters to go. Instant party. read more

Food is good but always check your order before pulling away, they are notorious for leaving stuff out. Also, they are back to being slow as molasses if you order at the drive thru so suggest preordering. Though last week we waited over 10 at curbside when we were told our order was ready‍. read more

We waited 25 min for our food and didn't complain but when it was ready they refunded for the wait while serving up our hot and fresh delicious meals! Thank you zaxbys for going above and beyond!! read more

Zaxbys - Now this is great customer service right here! - Chicken Wings Near Me - Houston, Texas

So I stopped by this place while I was in the neighborhood. For some reason I couldn't pull up the menu on my phone because I really wanted to see the menu before I got in the Drive-Thru line. Upon entering the drive-thru line looking at the menu it was so extensive and I didn't want to spend too much time in line, so I did see that they had a signature chicken sandwich meal which I ordered. They really need to upgrade their speaker system because I could barely understand the cashier and she could not really understand me. Anyway, after I paid for my food and opened the bag, I noticed that I had a signature bacon club sandwich instead of just a plain signature chicken sandwich. I was not in the mood to have to get back in line to return so I just went ahead and ate the club sandwich. I honestly really couldn't tell how the chicken tasted for all the items that was on the sandwich--cheese tomato pickle bacon...the main thing that I tasted was the salty bacon. I did break up a little piece of the chicken just to see exactly how the chicken tasted it it was okay I did like the crispiness of the batter, but I will say that the flavor was not as good as Chick-fil-A chicken. What I did enjoy where the crinkle french fries. I ordered without any seasoning because I wanted to make sure that they were not overly salty... they were fresh, hot and delicious. The sauce that they used on their chicken sandwich, to me, really did not have any taste. All-in-all the meal was okay... just did not get what I ordered. But oh well, I think that they need to invest in a display board so that you can see exactly what is being rung up. read more

Everyone should eat at Zaxby's. 6 things you should eat from their menu: chicken finger plate, boneless wing meal, traditional wing meal, wings and things meal, Zaxby's signature sandwich and the kickin chicken sandwich meal. Zaxby's is underrated, but it shouldn't be. I'm happy we have Zaxby's because they have good food read more

You ever order from a fast food franchise and everyone inside is slacking off being loud and childish professional? This is that place.. I thought I did something for them to hate me but from these reviews that hate everyone. Management where are you... read more

stopped by after a long day at work and the cashier named julianna i believe was amazing. she answered all my questions about the wings and salads and you could tell she knew what she was talking about unlike some people. she recommended the Cobb salad and ever since then that's all i seem to order. she had a nice smile and had amazing customer service which is hard to find these days i feel like. but i 10/10 recommend zaxbys to anyone who loves chicken !! i do wish it wasn't as hot in the dining area but other than that it was still well put together (: read more

Taking away 4 stars for how trash the intercom is while taking orders in the drive thru. It's almost 2025 and their intercom is so trash. Can barely hear the worker and the worker said he can barely hear me. What kind of cheap owner can't buy a better intercom? read more

Nothing to make me want to rate them higher than the obligatory 3 stars for a fast food franchise. So far I have had the chicken fingers, white cheddar bites, original wings, sweet and spicy wings and fries. They are just okay to me. Decent options includes bone in and boneless wings, sandwiches, sliders (nibblers), salads, etc., etc. Still, even with a deal based on the particular day, 4 of the 7 days at least, I still am not compelled to give them a higher rating. If with the tasty Zax sauce...still not compelled to rate them higher. Even with them sending me a card in the mail giving me a free meal deal for joining their email club, still not compelled to give them a higher rating. All in all, it is a fast food franchise...nothing more than that. I am told that they are going to open one in Katy within the year, so I may throw them into my fast food rotation. Try them...maybe they will strike a better chord with you. read more

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Went to this place a few weeks ago, with my pal Liz. The ambiance is that of a classy fast food restaurant, complete with nice tables, cozy booths, and different sorts of memorabilia on the walls. I got the BIG ZAX SNAK MEAL, which includes Chicken Fingerz (3 or 5), Texas toast and Zax Sauce, served with Crinkle Fries and a 22 oz. beverage. They have various choices of sauces for dipping or to have your Fingerz mixed in. I chose the two hottest ones. First off, if Zaxby's is going for smaller is better, to help us "toe the line" where it deals with our overeating, then they are on the right track, because the pieces of chicken were pretty darned lean, compared to some places (not very many, but some). The sauces were laden with what seemed like Italian seasoning, which took away from the actual flavor. The Crinkle fries really made the meal, to me. They had seasoning on them and it was a nice taste. All in all, I'll be back. read more

1st off this place is slow as hell they took 10 mins to move one car. You make chicken wth? The toast bread were good. I don't eat coleslaw. The chicken was large think drips not it was not that great. I could have eatin more fries and dine without the chicken read more

Zaxbys - Chicken Wings Near Me - Houston, Texas

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Great Cole's slaw my wife very particular and most fast food Cole slaw . Fingers are tender hot and not over battered very good . Need hot crispy fries always read more

The food has fell way off the mountain and the amount of food on the order is misrepresented by the pictures. The soda machine barely has enough flavors as it use too. read more

I got extra bread and I am so happy I did! Soft and buttery with crisp edges I ordered traditional (bone in) wings and things (tenders), sweet and spicy sauce was oh my gosh! Finger licking good...and the tenders were crispy and juicy, sauce on the side for tenders was HOT honey mustard, perfect flavor! The fries were fresh too but they failed to add seasoning so they lose a star for that but I ALWAYS COME BACK. I also have the app to get points and free rewards read more

Good food , a bit expensive but the Parmesan tenders with marinara is so good. Not sure why there's never people here the food is a lot better than other chicken places read more

so I haven't had zaxbys in years probally since I lived in Georgia but for some reason the chicken recipe taste COMPLETELY different !! It taste more like churches and less like battered chicken I don't like it won't be eating here again read more

Zaxbys - Chicken Wings Near Me - Houston, Texas

My food is ALWAYS overcooked... or maybe recooked! I literally make it a point to say "not to hard and FRESH"

I first fell in love with Zaxby's in Nashville, TN. When I moved down to Texas, I found that they had a competitor. Raising Canes. While I still haven't decided which is better, Zaxby's still holds a special place in my heart when it comes to fast food chicken wings. All Zaxby's, however, are not created equal. I've been to quite a few around the country and have been to some poor ones. This one is pretty great! This Zaxby's is located in a great lunch location on FM1960, very convenient to get to and from pretty quickly. The drive through is a plus if you're in a hurry! When I came into the store today, the place was spotless! Very clean, but not very busy for being a Monday. Maybe it was the rain. My co-workers and I popped in, combined some tables, and ordered some food! I went for the "insane", the spiciest that they had available. I almost went for the step below this, Nuclear, but decided, eh, go big or go home! It was a bit of a disappointment. It didn't even break a sweat! So that was pretty disappointing. So the wings weren't that spicy, but they still were tasty. Everything came out pretty quickly, and we all left satisfied! For drinks, they have one of those incredible coke/mixing machines. I love those because I can get a specialized drink that I have control over! I love that! They also have high chairs for the kids, I didn't have mine with me today, but now that I'm a daddy, I notice that kind of thing! :P The service was good, but they didn't ask me what kind of sauce I wanted with my wings. When they brought out ranch, I asked if they had bleu cheese instead, and they told me it was $0.25 per packet!!! The service stepped it up a notch when I turned down the bleu cheese, because I didn't want to put $0.25 cents on my card, and the worker brought out two complimentary packages anyways. That was unnecessary, but pretty awesome and made my heart swell with joy for Zaxby's!!! Great experience, and I'll definitely be back when I need something local and quick! read more

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At the risk of sounding hateful, this Zaxby's needs some MAJOR work. Lazy, unhelpful employees cause businesses to sink all of the time and that's totally the direction this place is headed. Husband and I ordered our food in the drive thru. Even from my car I could hear a lot of laughing/commotion inside, at which point the poor woman working the window had to literally yell at the other employees to be quiet because she couldn't hear while taking an order. We got two salads. Luckily the husband had the forethought to look through the bag before we pulled out of the parking lot, because instead of salad dressing, there was two packets of ketchup in our bag. Really? REALLY???? One packet of ketchup each...for salads. Husband had to go inside and get the salad dressings we ordered. Thankfully my Cobb salad tasted fresh enough, although the hard boiled egg wasn't chopped- just a whole egg sitting in the bowl. My cucumber was the same way. Long story short: this location is kind of pitiful and the employees aren't even pretending to try. read more