I went there about a week ago to get a 10 piece meal. The chicken was bland and flavorless. I don't know who got the wild idea to dial back seasoning over there but, change it back. If I'm gonna spend money like that at a Popeyes then I want TASTY SEASONED CHICKEN!! Not bland diatetic inspired chicken. read more

They'll serve you a piece of chicken that's been in the warmer since the store opened

Ordered 68 dollars worth of food thus evening. 2 meals were missing biscuits, we were misding one of our extra sides and food was cold once it finally got delivered to us. Doordash took care of me up i will never be eating here again. Poor service and extremely poor quality. Save your money read more

I picked up an order for DoorDash yesterday. It was about 3:00 and they were not busy. I told the person the name for the order and it wasn't even started yet. About five minutes later, I was informed they needed more boneless wings so they were cooking them. Ok, I worked fast food before and a bigger order can wipe you out. It took 15 minutes for them to put the order together. When they made the drink, they were out of lids. The person just took a stroll to get them and bring them back with no rush what so ever! It was the worse experience I've had there. It was bad when they opened and it got better. Now it's as bad as when they opened! read more

waited over 45 minutes for an order, ended up getting a refund & leaving. this isn't the first time i've had this issue either. it's happened twice before. read more

I have loved Popeyes for years. Their chicken was good, all the fixin's were good, and the Cajun rice was something that I would order in a large size and bring home as a side dish. That was quite a few years ago. Popeyes has arrived in my neck of New England and I decided to treat myself to chicken, a biscuit, cajun rice and a soda. The food came hot and in good time. The coke was not flat, and the people were nice. That's about the only positive thing I can say about the meal. The 'Cajun' rice - which I thin is now a thing of the past - could have been tipped out of a 'boil-in bag of rice, No seasoning. (this chain started in the south. Really?) The chicken was good quality meat with light but crispy breading. No detectable seasonings there, either, I'd had a notion to revisit the past, get some of their Cajun rice and mix it with some plain rice to tone down the heat. There is no need to to do that now, I would suggest adding some salt, some Cajun seasoning -or any seasonings that they might have at home - like chipotle -to jazz things up. I will miss Popeye's: I loved their food, all of it. But I ain't going back. read more

I paid almost $18 for a 5 piece tender combo and they gave me a chicken sandwich. I will NOT be returning. This place sucks!!

Good service and food! Every trip is a delight! Our "go to chicken spot"! Satisfied customers. read more

We had ordered a 10pc tender family bundle with a large mashed potatoes No gravy, and a Mac n cheese. We also ordered 4 apple pies with A large Dr.pepper and a regular blueberry lemonade, I sent my mom to grab the order because she had to go out anyways when she was there, she waited 15 mins parked for Apple pies that cook in 6 mins!!! so she called me cause she pulled back around she had thought she had the entire order, until she got home and I checked it just to find after a 20 min wait on food already, and we were missing BOTH large sides, and the dr.pepper was also a small so we drive all the way back to find out they don't have any sides except for the mashed potatoes all because they were closed now!!! Point Is, They messed up, and it needs to be known and I used to work for this location, and left because of how terrible and disrespectful the staff is, That's also how I know pies don't take 15 mins!!!!! And I hope yall see this :) read more

My wife and I decided to eat dinner there recently. The food was okay, we have eaten there before, and we knew what we were getting. It was busy at dinner time. It took them longer than it should have to fill our order. I'm not sure what the holdup was on our order but everyone else inside the store got their food (and them some of the people that ordered after us). The inside was empty when I went up and waited right by the counter until they finally finished filling our order. The worker who took our order at the cash register never asked us what size meal we wanted, they just "biggy" sized us. The fast-food meal for 2 came to $37! I could go to a lot of places that are not fast food and get a nice meal for 2 for under $37! I think we are done with Popeyes. We are seniors and I don't know if Popeyes offers a senior discount but they certainly didn't offer it to us instead they just automatically charged us for a large without asking us. read more

It was my first visit to Popeyes and I had the best chicken sandwich ever! The service was friendly and fast. I got the classic chicken sandwich with bacon and cheese. Amazing! The strawberry biscuit was wonderful, too! My first visit, but not my last! read more

Best customer service I have ever received at a popeyes fries, blackened chicken sandwich, and strawberry biscuit were all good Mejor servicio de clientes que he recibido en un popeyes las papas, el blackened sandwich de pollo, y biscuit de frescas eran buenas read more

I love Popeyes! The staff are fun sprited. If they don't like their job, I can't tell. That are always smiling. Tonight, we had a fun experience at the drive through. Miles was great! read more

This was absolutely a horrible experience. I placed a very simple mobile order. (2 indv mashed potatoes and popcorn shrimp.) Drove over to the restaurant and went through the drive thru for pickup. Gave them my order info, they couldn't find it and told me to pull forward to the window. They tried to give me someone else's order. Explained that it wasn't mine and gave them my order # again. They looked on their system, "oh your order just came through, it will be 3 minutes for the popcorn shrimp. Please pull forward and I'll bring it out to you." I pulled forward and waited, 15 minutes went by and the drive thru employee came out as asked what I was doing. I had re-explain the order again. "OH, I'll go take care of it now". Ten more minutes passed, sent my son in to get the order, while he was in there, they finally brought out the order, yet they forgot the requested sauces. No real apology, just excuses. Very poor customer service. Never had good experience with Popeyes. Food always makes me sick. Done forever with Popeyes. read more

This is a warning about the new Popeyes in Enfield, CT. Watch out for being overcharged. This happened to me the last two times I visited this location. First, they upgraded me to a large meal when I never asked for it. The upcharge was $3.00. The second time was today when I ordered two classic sandwiches and two biscuits and was charged $17.98 The sandwiches were $4.99 each and the biscuits were $1.39 each. According to my calculations this totals $12.76 Adding in the 7% sales tax the grand total comes to $13.65 So, I was ripped off for $4.33 My guess is that this owner is trying to make up for the lost revenue because of a delayed opening due to a staffing issue. This is the last time I eat at this location. read more