The food is great when it arrives - fresh. Their whole operations has a lot to desire. One customer waited 30 minutes for the 2 chicken sandwich combo. I waited the same smoking of time for the a family chicken combo. It is like they lack sufficient cooking stations to keep up with anything. Oh and check your order if you go take out. If you request just the dark meat parts, they may miss that detail when assembling your order , mine in this case. I got both white and dark meat when I just wanted only dark meat. read more

This is a good Popeyes location, the food and service my expectations. The staff did a great job of accommodating my food request, and they were very polite. read more

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Burnt a** chicken. Ordered the 4 piece meal on delivery and burnt, burnt, burnt. I threw it in the garbage like the person who cooked it should have. Judging by the reviews I just read on here you need to hire me to come Q.C. your resturant. The manager is obviously not doing it and I could use the extra 100,000$$ a year. read more

Popeyes Louisiana Kitchen - 4 piece chicken meal 4Pc Signature Chicken Combo - Fast Food Near Me - Everett, Washington

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This is a hit and miss. Sometimes is good others not so. Today chicken was hot and fresh unfortunately the soda area and dining room needs attention. The biscuit has been sitting around and dry. I'm glad I got some honey sauce, it is not real honey. Mac and cheese hot and delicious read more

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What a massive waste of money! We spent $60 for rock hard biscuits, burnt/hard chicken and the most disgusting coleslaw! Will never go back to this location, ever! ***EDIT*** Hey Edwin, your response really means nothing given the fact that you have gotten this feedback from multiple other customers and it persists. A true mea culpa would be actual action or a refund! read more

They absolutely crushed it Haven't been in years. Never this location I got a coupon A+++ Clean store. Friendly staff. Hot great food read more

Popeyes Louisiana Kitchen - 12 Spicy Strips Mash Biscuit Sauces - Fast Food Near Me - Everett, Washington

I go to the drive thru, I said to the gentleman I would like to order the 6.00 meal. He said we do not have that we have 6.99 meal. I said okay, his attitude was horrible and that was just through a microphone. I pulled up to pay and I said to him the website says it is supposed to be 6.00. He ignores me, and just said here and hands me the food. Then I start to eat the food and it was horrible absolutely hands down horrible. So horrible service and horrible food equals never going there again read more

This place is terrible. The location is going downhill fast. Cannot get a 'family' meal anymore on a delivery ... they shortchange delivery service (Grubhub) orders. We got a 12 piece chicken meal and all it came with was 2 tiny sides (for a meal that is supposed to feed 4-6) AND NO BISCUITS - now they charge $1.70 FOR EACH one. Add to that the chicken was incredibly greasy (far better in the past). And all this for the same price as the previous family meal. Sorry Poopeye's, you are off the restaurant list from now on, unless your management steps up. FOLLOW UP: Ok Edwin, we will see. Time will tell if all there is are words and no action. I will be watching these comments for improvement. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Everett, Washington

I placed an order for a 10 piece family meal regular with 1 chicken breast, 3 legs and 6 thighs with biscuits, red beans and coleslaw. When I received my order it came with 3 spicy chicken breast and 4 thighs (7pc total) And what's worse there was a tiny hair in my biscuits which were hard as rock. Even more the coleslaw was half full. I was so disappointed. I tried calling the 2x branch and no one answered. I don't drive so I couldn't go there. My order cost me almost $40. I ended up having to spend more money to compensate the missing food for my family members. I sent several messages to their support team ( Jessica and Valentina R.) I've called the branch multiple times no answer from none of them just messages from them pretending they're going to help! But still I haven't heard nothing since 10/06 and this happened on 10/03 and it's already the 12th read more

Popeyes Louisiana Kitchen - 7pc - Fast Food Near Me - Everett, Washington

I ordered the 9 piece special and it was probably the worst chicken I ever tasted. It was hard as a rock and dry. I called the following morning and the manager who was very helpful gave me another 9 piece which I picked up later that night I do have to say that the chicken that I picked up later in the night was 10 times better than the previous night but the night manager, I believe he must've been the assistant manager was rude, thoughtless and very arrogant, and should not be working with customers. I will never go back to this location again. read more

I have wanted to try Popeyes ever since they opened. I had the chicken sandwich with mac and cheese. Food came quickly but not hot. Their bins were full of chicken but they probably sit there for awhile. I didn't check the restrooms but many tables were not cleared and dirty. They need to hire a lot and lobby person to keep the place clean. I don't think I would go back for awhile. They need to change things before I go back. read more

I ordered through the Popeyes app at 7:57 PM and arrived 20 minutes later. The drive-thru was packed, so I walked in to pick up my food. Right away, I noticed the counter was filthy--fries scattered everywhere, and the server had messy hair with no gloves on while handling food. I told her I was picking up an order, and she just said "okay" with no eye contact or confirmation. I watched her put chicken in a box and leave it on the counter, then later use that same box--cold and sitting out for 20-25 minutes--for my order. When I asked politely if I could get fresh chicken, she responded rudely, nagged loudly, and threw the food back on the counter. Her attitude was unprofessional and aggressive--she wouldn't even look me in the eye. She eventually replaced the chicken, but the bag was a mess, and as I walked out, another customer stopped me to say how rude she was. When I got home, I found that my Large Mac & Cheese was only half full. I called to speak to a manager, but no one answered. I've been a regular here, but this was completely unacceptable. The lack of hygiene, cold food, and horrible customer service ruined the entire experience. I won't be coming back. read more

So this is a follow up to my initial review. Please understand that this review is for all popeye's chickens, not just this particular location. I have visited several, and this was my latest visit As a sort of test, I wanted to see the quality to be had at each location and if it varied. The quality did not vary. They consistently served unacceptable food for the prices they are charging. Gone are the days when it was mostly chicken with some breading The tables have turned and now it is mostly breading with just some chicken. The manager at the everett location was very accommodating and very nice. However, the quality of the chicken still did not improve with the replaced meal. It was explained to me by the manager that the chicken is pre-cut when they get it. Some of the replacement pieces were two inches long and mostly breading. I attempted to call popeye's customer service to inquire. As to what has changed to make the quality of the meal go downhill. It is all automated and yeah, they end up sending a link to your phone, which leads to more dissatisfaction. I decided to look into things a little further and found out that it is owned by restaurant brands international. It appears their US office is shut down. They hide their phone number for their toronto location. When looking to see who restaurant brands international's parent company is, it shows 3G Capital, which I am very familiar with having worked for them at one point. 3G Capital's focus is to curb costs and cut corners no matter what. Popeyes has lost my business. My replacement meal is in the trash. If I was a franchise owner, I would be furious. Even fast food is an investment in dining these days, and nobody should be serving cheap (not inexpensive) quality garbage food like this. It's a waste of food. read more

Popeyes Louisiana Kitchen - Anorexic chicken tender. - Fast Food Near Me - Everett, Washington

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Let's start with the obvious: Popeye's management at this location only responds to positive feedback. They'll gladly thank you for a five-star review, but when it comes to real concerns--wrong orders, missing items, or consistently poor service--they're nowhere to be found. The silence is deafening. We've ordered from this location through DoorDash multiple times, and 90% of the time our order is wrong--incorrect items, sides missing, instructions ignored. This isn't an occasional slip-up; it's a complete failure in basic customer service. The pattern of neglect makes it clear that management doesn't care about fixing the problem. It's fast food, not a complicated operation--yet they can't even get the basics right. How this place is still operating is honestly a mystery. Save yourself the frustration and spend your money elsewhere. read more

This used to be one of the worst run franchises but since my original bad experience there has been a staff turnover for the better. The food and service have had a noticeable upturn in quality. This is the second time I've recently stopped for lunch and plan to continue doing so now that this restaurant has been saved from the scrap heap of undesirable dives. Good food, good service - and very affordable! read more

Terrible service. Went thru the drive-in and ordered a $50 family meal, received the wrong order. Called them when I got home and they basically said f-u (and this was the Mgr). Nothing they will do. Is this the new norm? read more

Chicken sandwich was excellent but they put too much sauce on it was like biting into a big gusher

Ok so the food is all fine and dandy I actually love their popcorn shrimp (underrated) and the cocktail sauce (extremely underrated) but the customer service is absolutely awful. Now, I don't exactly share disdain towards the employees in the sense of their character, but half of them are incredibly lazy. I ordered a quarter pound popcorn shrimp order, right? Instead what I got was a small little container that contained around 35% of what I usually get, and mind you a quarter pound you get in a BOX, not a small container. I really do wish I could rate you guys like at least 4 stars but as it stands right now the service is awful. Do better, guys. Oh but the ambiance is kinda cool I guess the architecture is neat. read more

Well I haven't had anything from this location but they got my order correct and it was almost hot and the chicken was crispy and moist. I had ordered the three piece signature chicken with the Cajun mash potatoes, I was surprised at how much I liked the side it had a really authentic Cajun spice to the gravy only problem was it was a small serving.I also shared a six piece ghost pepper wings with my son, I found them to not be that hot and a little overcooked so kinda meh for them, the biscuit was just ok kinda dry coulda used some of the Cajun gravy. All in all not bad I'll oder from them again if I'm in the area. read more

Popeyes Louisiana Kitchen - 3Pc Signature Chicken Combo Mashed Potatoes with Cajun Gravy - Fast Food Near Me - Everett, Washington

I got two piece spicy chicken and shrimp basket, side of mashed potatoes. I've been to Popeyes before. Many times. Fairly recently even, in the last few months. But this Popeyes was kind of ...terrible in comparison. Their fry was off. It was less noticeable in the chicken except that it looked uneven and splotchy, but on the shrimp! The shrimp was what I could only describe as gummy. Several of them had half the shrimp without batter, which made the shrimp extra tough. The seasonings were still excellent but boy was that rough. They also forgot to give me my cocktail sauce, which is mostly just sad for me. The mashed potatoes were fine. I think this place has some seriously abusive relationships in the back. There was a lot of yelling and threatening of throwing things. And my goodness it was a mess. Anyway, I guess I'll either drive down to Renton or skip Popeyes while I'm here in Washington. Probably better for my health anyway. read more

Popeyes Louisiana Kitchen - What a hot mess. - Fast Food Near Me - Everett, Washington

You guys are the most worse place I ever been ... I ordered the chickens n told me to wait for 8' but passed 10' n there is nothing, came in and asked where is my order, turn out I have to wait for 20' more, WtF ... no thank u just give my money back ... 8 minutes is 8 minutes not 8 minutes then turn out 10 plus 20 more minutes, never come here again read more

This is why people hate Popeyes customer service so much, it's ridiculous sometimes they the specials sometimes they don't, it's like if they don't want to do it they say you have to place the other online and last week I didn't. I don't know if you're just incompetent or they have some agenda. Either way its a joke. I normally only go early on the open because that's the time we can actually get fresh chicken because other than that the food is hit or miss. But I wanted the 3 piece for $6 and they wouldn't do it. I'm over this place they are not worth it anymore. And the manager don't care the owners don't care this review probably doesn't even matter in fact I know it doesn't matter so I'm done read more

I understand this is fast food so it's not like I came in with high standards, but this place is the worst! The dining room has no AC and it was SO hot in there. Terrible. Second, they prioritize mobile orders and we watched order after order go out while they ignored our order and we sat there over heating. They were out of Diet Coke and out of honey for the biscuits. They ignored multiple people (not just from our party) that came to the counter for help. The food also made me sick. 8 hours after eating I woke up with stomach pains and got sick for hours after. Highly suggest finding anywhere else to eat. read more

After fixing their headset issue...the lady who took over is a champ! I'm not always the best at placing orders, and even more so when I'm not the only one in the car. But this lady caught it all and did it patiently! Even better is that they got the order right in the bag! Not one thing wrong at all. I could have driven off because they had a register switch and no one took my card before giving me my order...but the Army values I hold true to me said nope. Paid the bill and off we went. Definitely would come back here not only because it is the only one so close to Bothell, but because this squad showed me they have what it takes. read more

It's Popeyes. It's fast food. Why would expect top notch service from a fast food joint run mostly be teens? None of them provide that, so get over yourself and stop whining. Popeye is about the best fast food fried chicken in the US. I prefer (good) smaller individual restaurants for fried chicken, but this stuff is good in a pinch. And it beats KFC and Chick-fil-A by a mile. This location is fine. It's just like every other Popeye's around the US except it's newer. And it's like every other fast food restaurant. Food's good. Not great. Service will not be superb. Sometimes the service will even suck. Deal with it. read more

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how. how can a place that sells chicken as their only product always run out of chicken????!!!???

Sadly both times we've order from this location they have been missing an item and/or sent the completely wrong items. This order will be the last from this location my pregnant and hormonal self can't take the disappointment. Not only was there a missing item again but they also sent flat soda, sandwiches with hardly any sauce and one half of a pickle (THE AUDACITY) and another sandwich with a dot of sauce and zero pickles. How dare you. Thanks a lot Popeyes! :( - sincerely sad pregnancy girl read more

I ordered 3 chicken tenders combo but received 3 boneless wings that were not tender but dried out and chewy. A side of cole slaw was supposed to be included but it was missing. I was very disappointed!!! read more

Even though they were super fast, we received cold and refried wings and thighs... It was super dark on the outside is how I know.. we was skeptical going back to them because of the cold food we've had before but... Just find another chicken spot Krispy krunchy chicken is great, highly disappointed but not surprised read more

Popeyes Louisiana Kitchen - 12 pc signature meal - Fast Food Near Me - Everett, Washington

Avoid this place. Every time I come here it's a terrible experience. They have one guy working up front doing online orders and walk in orders. Mind in every single walk in order has been handled as soon as they get here. I've been in store for an hour for a order I placed an hour and a half ago. I will gladly drive the extra 30 mins to Marysvill then orders from here again read more

Popeyes is probably one of my friend chicken place other than KFC. This location is great. The service are nice and fast. The quality of the food is good. The fried chicken and chicken tender are crispy and soft in the inside. Not to mention Popeyes fries is my fav as well. Make sure to order your chicken spicy! Tasted way better!!! read more

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I just want to say every time I have been in this Everett location the front workers are way overworked. I went in tonight and the poor woman had to handle many walk up customers, then the digital online customers came in with their phones. there were like 10 people there waiting as she tried to take my order. I had to wait 10 minutes before she even was able to take my order. She was overwhelmed. She did a great job and kept her poise. I couldn't do that for long. She deserved about double what she was making. This had been the case every time I go in there. Not enough workers and the ones that are there in the background are not doing much. She had to take online orders, pack everything, get their drinks, apologize for running out of large cups working light lightning. It's just not fair and although nobody complained, I'll be she has to put up with customers complaining about it being slow. Man, popeye's, get some more people up front read more

Nothing can be done. I grew up next to the first Popeye's. It is crap. Just eat the crust .

everytime i make an order, i get something i didnt order...or something totally different. Theyve covered chicken with 2 different sauces so that they didnt have to make the one i ordered. ive placced a mobile order and went to pick up the food and was told they were out of chicken and aasked if i wanted a bunch of sides...SERIOUSLY??!?! OR the time the food was so old that i just dumped it in the trash. i dint even feel comfortable giving it to my dog...it was THAT bad This is literally the worse fastfood place ive EVER been to. NEVER GOING BACK!! read more

I wish they had more of these locations but, unfortunately this is the only one closest to our home and WHY did I drive just to come here?! First off, Strike One! They don't take orders inside (why, who knows). The staff was basically not really working and chatting a lot even though the drive-thru line was so long. So, I ordered at the drive-thru. I ordered the 10-piece meal and said half spicy/half mild. To my surprise, when I got home we couldn't tell the difference by glance and they all ended up being SPICY!!! So, basically 2 out of the 3 people had to eat leftovers and mashed potatoes because the chicken was spicy! BOO! Strike Two! Strike Three! Those biscuits were probably a week old! They were hard and a could toss them on the wall and they wouldn't break. Not fluffy, the mashed potatoes were average...Red beans & rice were good tho! Definitely, not a great 1st time experience. I'll stick to making my own chicken. One plus, the drive thru lady was at least pleasant. (SHE basically gets the 2 stars rave). But, probably not worth the drive to come back...especially, if you have to wait in the long line and can't order indoors! read more

Popeyes Louisiana Kitchen - Hard biscuits - Fast Food Near Me - Everett, Washington

Spoiled food --- smelled bad ... mashed potatoes were so bad they were slimy ... chicken smelt days old . Yuck !

Well I went back to this restaurant after I made a complaint to the Health Board about the dirtiest restaurant I've ever seen don't think anything's been cleaned that's my second try will not be back Popeyes I'm sure people have been sick from this restaurant I didn't get sick because I threw mine away read more

Popeyes Louisiana Kitchen - Gross chicken sandwich with tartar sauce on it. I threw it away. - Fast Food Near Me - Everett, Washington

got told it would be a 4 minute wait on the chicken fillet , went parked in spot #1. went to wait and ended up waiting for 20 minutes, went back through the drive thru then got told it would be another 5 minute wait on the chicken strips, obviously frustrated i asked for a refund or something along with getting my food which isn't really crazy considering i waited 25 minutes already. the what seemed to be manager was telling the worker at the window that no it's one or the other which i can understand to a certain extent. after this, the workers were very rude to me didn't apologize not once I work in management myself and I would never treat a paying customer like this. A better solution would to be apologize for the wait along with refunding the products that they waited 20-30 minutes for. not even the type to write reviews but ts just irritated me read more

Awful bad food at this location. Don't waste u money here, they refuse to answer phone. EVER SO NO REFUNDS WHEN YOU GET RIPPED OFF.

I have been going there on and off since they opened. At least I haven't got sick yet from eating their chicken. Definitely ghetto every time I show up. Whether you wait in line for a half hour at the drive through or go in, there is always some weirdness going on. Think of like going to a relative's house that is known in the family for being a lot of drama and having problems. That is what you will experience. Hopefully Steve Downs or who ever owns it now will try harder to make this establishment thrive. read more

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