This place is absolutely horrible. Terrible attitude, filthy, their food sucks! I ordered two of the new pickle flavored chicken sandwiches and a regular red beans and rice. The chicken sandwich had a weird freezer burnt taste going on, and had hardly any pickle sauce at all. Not good. Yuck The red beans and rice were even worse. The rice was hard and I'm pretty sure very undercooked. Pathetic. Gross location. Don't recommend. read more

Popeyes Louisiana Kitchen - Pickle sandwich - Fast Food Near Me - Griffith, Indiana

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Save your time and frustrations and go somewhere else. Service is super slow for nothing to be fresh. No sense of urgency whatsoever. I do NOT recommend this place at all. read more

Horrible service and definitely don't eat here. Shut this place down. They have roaches too I was trying to get my drink and I saw it crawling on the wall. Disgusting. read more

Consistently bad and slow service every time I go there,unfortunately it's the closest to the house....dam

I ordered a 2 piece just chicken and the only thing that was fresh and hot was the biscuit. There was a female in the back loud asl on her phone. They had like 3 kids in the lobby playing musical chairs, ( I'm guessing one of the loud female workers was the mother). Just horrible all the way around!! read more

Always something with this place. Today the refrigerator went down so they closed early. It was like 3pm.

I wish there was a way to give a zero to not only this location but to corporate as well. Twice this week I've placed an online order to get there and the whole entire store be closed. Someone might ask why I returned to the same store..... it's very close to home and it said open. On 7/27 there was a sign over the drive thru stating they were closed 7/26 yet still closed the following day.... Soooo why was my money taken? Yet once again on my way to work TODAY there is yet another sign stating the store was closed on 7/29 yet they were closed today on 7/30.... I pulled around to the pic up window seeing an employee obviously who waved to me they were closed. Corporate has been anything but helpful. I will continue leaving them horrible reviews on every single platform I can find. I now see why many of their locations are closed because clearly they really don't give a damn. I won't return to this Popeyes or any other as this is unacceptable customer care. Nothing can be improved on poor training from the top down. This store should b closed immediately to NEVER open again ****** thank you Edwin for yr reply. What makes this even crazier is I was simply attempting to use the $20 in credit that Popeyes support/international had placed in my app! I understand they need verification of these things and can't just go off my word but it seemed simple enough to me for them to verify that a store was not open without questioning me the consumer. It's insane it takes yr money for a place that is closed or at the very least online it should say closed. They've made no indication they would refund my money or reissue the original credit. I just wanted my food. read more

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I love it, for the prices and the quality . they take their TIME MAKING IT. NOTHING GOOD HAPPENS IN 5 SECONDS. if youre too lazy to get out of your vehicle and go in to order, then you re the one with the issue, not them. its worth the wait and the price, they cant help it if theyre in the part of this town that doesnt care about potholes in the parking lot, they do the best they can,. try being patient for once! read more

Made a mobile order and not one single thing is apparently in stock to make anything? Joke of an establishment don't waste your money here if you know what's best for you. Waste your time at another one read more

This particular location for Popeye's in Griffith, IN is the worst in the area of chicken places...it gives Popeye's such a bad name. I would hope the corporate office would pay a surprise visit just to see how horrible their service is at this location. Phones ringing off the hook with no care by the employees to answer them. Foul language being yelled out from the kitchen staff. Rude counter employees not wanting to help you. Every single time I have gone (and it's been three total) in person I have had nothing but problems. I'm not always going just for me. Sometimes I'm picking food up for a friend or family member. Items are missing, food is cold and the quality is poor. There are some decent Popeye's locations - but this is NOT one of them. The parking lot is awful - full of potholes and garbage. The store itself is never stocked or put together well. Today I had a $10 credit and since I had to stay at home watching the food I was cooking for tomorrow's food event, I ordered delivery. We also paid for some extra sauces for our cajun fries. Our order was delivered but we were missing half of it. How do you contact them? They blame the Doordash delivery driver and Doordash doesn't allow you to contact the driver. So I am stuck in the middle. I was offered another $10 off promo - but I honestly don't want to continue using this location for my choices. read more

If I could rate them a zero I would. Solely on service alone. Been here about ten times this past year. EACH time there is an issue. One time I waited in line for over twenty minutes for them to tell me at the drive thru window "not accepting orders" you need a sign then! Right now they had one customer pulled up and I was at the menu waiting over five minutes no response to me not even hold please As I pull pass the window they are all just talking standing around. Ridiculous. No dine in customers either. D read more

I haven't been to this Popeyes in a while because of previous service, but I'd definitely like to update it! I've received great customer service and also great food! There can be sometimes a long wait but it's definitely worth it! Especially with how well they communicate to the customers as well. read more

Food Was Cold Manger Didnt Want To Make New Food. I Went At 11:20pm To Get My Order They Close at 1am..He Said He Wasnt Dropping Any More Food ! The Manger Suggested I Shouldnt Order From There When This Is My First Time Ordering Online ! He said the fires wasnt cold but he was sure that the chicken was cold because the person before him packed everything up Which food should be cooked to order ! I been in this industy for 10+ years ! He Was Rude & Said That He Was Closing Early As Well...I Never Have A Issue With My Food When I Stop By ! Some People are not cut to work in this service ! Please Speak with your mangers about food service & customer service we spend our money there which goes on your pay check ! be mindful ! because i will send a Health Inspector To This Location ! -Chef LaShanta read more

Worst restaurant establishment I've ever been in. I've worked in the food industry for 10+ years. I ordered online and when I got there it took 45 minutes just to get my food cold. The door was locked and it took forever for another waiting customer to let me know to go around the entire building to get inside. I've never waited for chicken this long in my life. When I was there the manager and other workers were complaining about other managers and coworkers the entire time, instead of worrying about my food. Once the manager noticed me looking around for my food he kept telling the cook how long about 6 times. I will not be coming back and wouldn't send anyone to this location. 0 - RATING ! read more

I don't even know why they have a drive thru if they always want you to come in and order. Such an inconvenience

Worst place ever. Worst service. Longest wait time. Went back because order was wrong and had missing items. Just to get our stuff back cold and still with missing items. read more

Took forever to take my order, and probably a total of 30 mins for the whole ordeal, because the employees had zero sense of urgency. Instead they just gossiped amongst each other, while the line was building behind me. To then get my order & it not be even remotely accurate, fresh or warm. Pop was flat. Absolute disgrace of an establishment. Someone put them out of business! I swear they go out of their way to hire the absolute worst quality of humans!!! Spent $20+ on garbage. Do better Popeyes! read more

If i could give them a zero i would. Spicy chicken combo was burnt and old. When i called back to speak to the manager he was very rude. When i asked him why he would serve old and burnt chicken. And he said what do you want me to do about it and hung up. So, if you want the worst chicken ever go to this place. And can't leave out the parking lot is like a war zone, potholes all over the parking lot. What a waste of time and money. read more

Worst customer service ever. Took 30 minutes for some wings. So unfortunate because this is the closest in the area and it's falling apart.

THIS IS THE WORST POPEYES EVER. IT DOES NOT MATTER IF YOU GO DURING THE DAY OR AT NIGHT! There can literally be no one in line and somehow you are left waiting an hour for some chicken. It is ridiculous and it is sad. The employees are rude and have nasty attitudes and the inside is always dirty. I would rather drive to the one in Lansing or even Hammond before I go back to this location Really sad read more

the first red flag should have been the fact that the lobby wasn't open therefore it was only drive thru open. I got to the kiosk where they they take your order and the young man on the speaker wasnt listening to what I was saying so I pulled up the the window. he had an attitude asking why I had pulled up the the window if he was talking to me I simply told him because when he spoke to me and I spoke back he wasn't listening. he then proceeded to tell me I didn't say anything which for 1 why even was he contradicting what I said? he told me to pull up to the door to wait for my order it took them 30+ MINUTES to get me my order. never again. read more

fire the whole staff!!!!! its the same thing every time i visit this location... feels like im sitting in rush hour traffic waiting for chicken.. read more

Horrible customer service!! Employees are rude, always a wait and they never have food. How are you Popeyes and don't have chicken!!! Shut this mf down!!! And get new employees fast af!!! read more

Referring to the Popeyes in Griffith Indiana: From the moment you pull up to the drive through electronic sign to order your meal you should realize you will be neglected as a customer more than their landscaping is neglected with it's 2 foot high weeds. It took about 10 minutes for me to provide my order at 5pm on a Monday, the price was high and I sat in the parking lot for 45 minutes (by time stamped receipt) until I finally walked inside to get my order. It appeared lost, the cook claiming he was inside and it was not his responsibility and the other employee looked clueless and a third addressed my order with apologies and offered a food bribe for the terrible service. I will never return and have found other locations lacking too as franchises are mismanaged and not held to a corporate standard. read more

Last night, I waited in a slow-moving drive-thru line for my food: I asked for the family meal (mild), red beans & rice and settled on the mashed potatoes since they were out of mac-n-cheese. Usually, Popeyes has pretty good offerings but this visit at this locations was the worst of my experience here. After settling in at home, I realized the chicken pieces were all spicy, the rice was very bland, but the mashed potatoes turned out to be the best of my choices. I won't visit this locations again. read more

I ordered a large Mac and cheese and it was cold... a negative 1 star Service is always slow and food is always trash read more

For the first time this experience was actually a good one even though they had no chicken left. We got two of their chicken sandwiches and they were actually very good! Yes I know I know, never had a Popeyes chicken sandwich? Nope. I wasn't going to deal with crazy people over a sandwich. They are very good but not enough to risk my safety. I was very disappointed because the last two times of me going to this establishment they have always been out of something and there's always a 30-40 minute wait. So I'm about done with this specific location. But the service at the window drive through was really nice. read more

Popeyes Louisiana Kitchen - A comparison - Fast Food Near Me - Griffith, Indiana

This is the WORST Popeyes ever. The staff is rude and disrespectful! When does staff think it's acceptable to curse at customers repeatedly. The staff also refused to give me a receipt. I had to call the police to this location. Not to mention this store is filthy, as well as staff not using proper sanitation and proper food handling. Eating, drinking and being on cellphone while making orders and cooking food. This place needs to be closed down. This is the location in Griffith Indiana. read more

First of all your waiting for 3 days just to find out that they don't have chicken fries water lol this is just a never spot for me

Restaurant opens at 10. Arrived at 10:20 just for someone to tell me to get out of HIS drive through and park for 20mins because nothing is ready. This place never has staff or food ready I don't understand how they're still open. 2/20/24 read more

First and last time customer at this location. The service was horrible. Items confirmed in my mobile order were not available when I arrived to pickup my order. They offered a substitution that did not measure up. The manager was less than impressive. I will tell people I know to avoid this place like the plague. Popeyes management....DO SOMETHING! read more

This location sucks! They are a bunch of rude non customer service ppl. They never give a "Welcome to Popeyes, how may I help you" nor a Thank you at the end. Just hand your bags to you. They never have two things that match, always out of something. What restaurant tells you they are only taken credit card (ok), debit (ok), or Exact change (really).... Why dont they go to a bank an get change? Mgr issues. The wait time is ridiculous all the time, the lines are almost to Cline Ave. some times. The grounds are nesty looking outside, It needs grooming not very inviting. The location just needs to CLOSE DOWN, or get all New Staffing. This location use to be one of the best in NWI, until this type of mentality was hired. WHO OWNS THIS LOCATION? Shame on you for allowing it to happen just for a dollar. read more

If I could give a negative 10 star that would be too much to for them. I placed an order on the mobile app when I arrived they said it will be a 2-3 hour wait. I said nope, please give me a refund. They stopped talking on the speaker. So I walked in and three women were behind the counter. I asked about my order and why would it take so long. She said they just got their burner working. So I asked how can I get my refund because I was charged. The woman dressed in all black with a nasty stand off ish attitude said "that's your app on your phone...you figure it out" I told her she was being an Asshole with that attitude. I asked for the manager and she said she was the manager. And the young lady by the register said, oh no she's cursing at us. I said can I have your name and the regional managers name. She said, "I just started here...I don't know his name or phone number " I asked for the customer service number, she said "this ain't no regular Popeyes there's no customer service number. I said when I was in Schereville and there was issue with my app order, they gave me a number to call. She said, " then call that number...we are not Schererville " then they started talking to themselves and said "get out of our store" Bad customer service read more

The red beans and rice had a weird aftertaste- the chicken was cold and they didn't have salt and pepper. I think the young lady that took my order was new because she was unsure about how to order thing- however there were two experienced people preparing food that could've helped her- I have been to múltiple Popeyes locations around indiana , not just Gary- this is number one on the worst service- I think the owners just care about the bottom dollar- which they can't be making much with those bad attitudes- but hey a job is a job I guess read more

9-17-23 ordered to eat in. They had NO mild chicken, no ice. Got order NO SILVERWARE! Shouldn't they have told us when we ordered red beans and rice, and mashed potatoes? read more

This place F**king SUCKS, imagine going to the drive through with only you and one other car and waiting 10 to 15min Just for a hello. Now imagine that's a regular occurrence and you'll know what it's like to order at this Popeye. Assuming you ever actually get to the point of getting food cause chances are they'll just be out of whatever you want anyway lol. read more

they ass is slow.. all young nd dumb. 30 min wait is insane.. for a 10 pc.. hell even when you order online the wait is overly long

Walked in there was a line of at least 15 people. The order taker was awful. She was yelling and being rude to everyone in line. Drive thru was closed. Don't recommend read more

Very slow moving drive thru. After placing my order I waited 45 minutes in the parking lot. With no order coming out I went inside to see what the hold up was. I showed my receipt to the man at the counter. He went to the back of the kitchen and I could hear someone say I don't have that order ticket. Waited another 15 minutes in the store to finally get my order (chicken sandwich). The gentleman behind the counter said he'd give me an apple pie and extra sandwich for my troubles. When I got home I did not get the extra sandwich and they also forgot to give me the bisquits I ordered. The chicken sandwich was the worst piece of chicken I've ever bit into. It was like rubber. I couldn't eat it. Had to throw it out. I will never go to popeyes again and will tell everyone I know to avoid this place. Negative one star read more

they always close 2 hours early which is a inconvenience to driver over there when I get off work and they take so long to complete your order read more