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    Popeyes Louisiana Kitchen

    1.6 (71 reviews)
    Open 9:30 am - 12:30 AM (Next day)
    Updated 1 month ago

    Order Popeyes Louisiana Kitchen Takeout or Delivery

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    POPEYES LOUISIANA KITCHEN ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

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    Is this $41?!?!! I absolutely don't think so. They need to get it together. Especially two of them (male and female).

    The absolute worst location. Tonight this establishment proved exactly how incompetent and unprofessional they truly are. I ordered (1) Spicy chicken sandwich combo with a large frozen strawberry lemonade ($16.99) (2) 3pc classic chicken tender combos both with cokes. A side of fries and a regular drink. Order was repeated back to me just like that. I get to the window just for them to tell me I only ordered 1 spicy chicken sandwich combo and 1. 3pc tender combo and only 3 drinks. With the receipt to reflect that order! BUT CHARGED MY CARD $41!!!!! THEN PROCEEDED TO TELL ME (after I told them they scammed me out of my money) THEY CANNOT DO A REFUND BECAUSE THEY DONT HAVE A MANAGER AND ARGUED WITH ME THAT THEY GAVE ME WHAT IS ON THE RECEIPT!! One of the male workers really said "ma'am is the receipt lying or am I lying" and I replied "BOTH!" The craziest part is on the receipt it says 1 SPICY CHICKEN SANDWICH COMBO 1 3PC TENDER COMBO AND 1 REGULAR FRIES $41!?!?!?!?!?!?!? I'll be calling again and showing up if I have to in order to get my money back!! Popeyes in Poughkeepsie once again is the absolute worst location and they will try and scam you out of your money by not putting your order correctly on the receipt but charging your card for the original amount!! Disgusting behavior and (Some) disgusting staff who need to speak correctly. Highly will NEVER recommend or spend my money there again.

    This place is disgusting, have limited food items on the menu and immature staff.
    Bryan R.

    This was the worst Popeyes experience ever. I'm not looking for a 5 star experience, but this spot was worse than any Popeyes I've been to. And I've been to Popeyes in the worst neighborhoods of NYC. You must enter the drive thru with caution. The over filled trash bins and litter throughout the parking lot are a feeding ground for these large ravens. The menu board is not only missing pricing, this location is missing items being promoted and Popeyes staples as well. They are promoting the "Surf & Turf". After ordering it, the cashier informs me that they are out of shrimp. It's only 3pm. By his laughter, it was obvious that he found it amusing that they were already out of the promotional item. Well, I guess these things happen. So I order my normal 3 piece chicken combo. The cashier asked me numerous times what my side order. He then says, "Oh, I already hit that button." When asked what drink, I ordered a Diet Coke. The cashier laughs and says that they don't have any Diet Coke either. He then begins to laugh again. At this point, I canceled my order. Again, I have been to several Popeyes locations throughout the country. This was the worst experience at any of them. Fix your menu board and include the pricing. Clean out the trash bins, drive thru and parking lot. Train your staff to provide quality customer service.

    popeyes in the snow
    Bill Z.

    I waited to have lunch here today a bit later than the noontime rush - I'd driven past this Popeye's during rush hour a while back, and the drive-thru line was backed up into the left lane of 44/55 arterial traffic eastbound, and it was backed up from the other entrance from Main Street too. Even after 1pm on a weekday, the drive-through was still busy. The food is good - it's Popeye's (if you like it then you know), though it does feel like with your combos you get a little less for a little more these days (a 3-piece white meat combo has 2 wings; didn't it used to include 1 thigh and 1 wing?). The cole slaw is a bit creamier with larger chunks of cabbage (sounds cost-cutting to me). But these are issues at the corporate level, not this specific business. What they need to do is get a little better organized. I could not believe the number of people working (perhaps some people in training), and it looked like they needed as much traffic direction behind the counter as on 44/55. Evidently you are supposed to order on the left and pick up on the right, but there are no signs saying so, and the cluster of poles that would normally be set up to direct a flow of customers were just that - clustered - in the middle. So you have a lot of people mixed together in the same line trying to order or pick up. I ordered at the exact same time as another friend, who was ordering from the other register - my meal came out quite a bit later. But I will say this - as soon as there were no customers at the counter, EVERYONE here pitched in to tidy up, by straightening, washing, sweeping, restocking - whatever needed to be done. So... they've got a bit of work to do here, but this is STILL much better than no Popeye's in the area!

    Chicken sandwich

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    Edwin E.

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    7 months ago

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    2 days ago

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    11 months ago

    The customers service is excellent! Staff are extremely kind and professional. Food is great and I have no complaints!!

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    Edwin E.

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    1 year ago

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    11 months ago

    Great service. Fast and happy service. Very clean restaurant. Helped right away. Location was perfect.

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    Edwin E.

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    Wingers popeye....does not have act together....wait till they get their act together....waited 45 mins for mobile order

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    6 years ago

    It's really bad. Never seen anything like it. Dirty. Slow and chaotic. Go there just to witness it.

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    3 years ago

    when they say its more flavourful than hot then lie i couldn't eat my wing even when i bathed them in blue cheese

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    Poor guy in the hat had to run the line solo
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    Popeyes Louisiana Kitchen - chicken_wings - Updated July 2026

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