Been here two times already, once in a daytime and once at night and both times were deplorable compared to other average Popeyes I've been to. Most employees running around back they have no training and no manager to be found. Place seems more than dilapidated, all tables are 30 and this is between 2:00 to 4:00 or nobody is in here around that time except for our stragglers. Drive 20 minutes down the road to the other Popeyes where things seem a little bit on par to regular Popeyes. read more

Cooking chicken as it's needed. Not cooking it all at 8 and holding it in a hotbox for the rest of the night. My chicken was fridge cold! Worst chicken I ever had! read more

$8 for a 2pc meal. Check out this tiny wing. It should be called a 2pc snack for 8 bucks read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Sherman, Texas

The absolute worse customer service. No matter how much I like the food I will not be back until they make a drastic change in management. At the very least the cashier should have a basic understanding of what is expected, how to take an order, and listen to the customer. The expediter should make sure the order comes out quickly and is right, and the manager does not hang out in the back and watch the failure of the restaurant read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Chicken Wings Near Me - Sherman, Texas

Popeyes has good chicken. However, this location has gotten my order wrong for the last time. I won't be back. How hard is it to double check an order for a $17 combo meal. Called and spoke to the manager, that was a joke. He couldn't care less. My advice is to go elsewhere. Plenty of other options. Don't give this place your business - you deserve better. read more

Went to Popeyes Chicken in Sherman Two Weeks ago and I Won't be Going back. The Counters Were Sticky, Restroom Was Filthy. Had to Mention it to the Person who Took My Order Mentioned to The Person There was Pee All Around the Floor. Floors Were Dirty. Definitely Needs a Deep Cleaning. Chicken Was Not Acceptable When I Got home. read more

We ordered a 14-piece chicken tender meal, and they must have gone to pluck the chicken themselves because we had to wait forever for our food. The place was not busy, and the employees were not friendly. They moved like they were walking in molasses. When we tried the food, it was good for the most part. The chicken, macaroni and cheese, and potatoes were all very tasty. However, the biscuits were probably the worst I've ever had in my life. They tasted absolutely awful. The store looked kind of old and dirty and needs some work. I wasn't overly impressed. read more

This place is amazingly slow and expensive! Why would I pay 40 dollars for a 16 piece meal? Well it seems I did, and the chicken was good, just not that good. The floor inside the restaurant was filthy and the salutation of " here ya go " was given when the food was finally handed over. A simple sorry for the wait or thank you would have been more appropriate. If you are just jonesing for some spicy chicken with some redbeans and rice I guess this is an option, just an expensive and slow one. read more

Popeyes Louisiana Kitchen - Drive thru - Chicken Wings Near Me - Sherman, Texas

Well I contributed to the Popeyes screw ups. The guy was friendly but with one person in front of me I waited almost 15 minutes. I placed my order then drove around and got my order. I paid and should had inspected the bag because a portion of my order was missing. Drove 15 miles after seeing the tv ad and got screwed. Yelp gives less than two stars and now I won't be back since it's an accurate review for this location. By the way I ordered wings and wow were they overly sweet... Ghost pepper sounds to hot. read more

So.......... Basically......... I went to Popeyes everything was great. Had a great morning and awesome conversations and just stuff like that But then.... When we wanted to switch the COKE TO A SWEET TEA........... Guess what the computer order dude said He said "oh you want no ice " LIKE WHAT?!?!? WHAT ARE YOU TALKING ABOUT NO ICE?!?!??!? I LOVE ICE !? WHY WOUOD I WANT NO ICE!?!? Anyways NEVER ASK FOR SWEET TEA AT POPEYES... they think it means ICE!?!?????? read more

Pulled up to the driver through at 10:40 and was told they're "only doing DoorDash" when the hours posted online said open until 12. Lots of employees in the store. read more

Food and service. First, ordered they had us pull up n wait ten min when they said four minutes went back to window and he said it would be another five minutes. We said we'd wait at the window. He said no it's on a timer and we insisted he gave us our food. The tenders were so tiny. They look like poppers. So we had to go back again they remade the food this whole time the manager was outside. I guess talking to her husband. I actually took a picture. It was a black truck and it was the manager leaning on the driver side talking the whole time it was ridiculous. Whenever never ever come here again you need to do something. This is the second time I've had a problem with this location. read more

Totally useless to have an APP or order online. Counter has been closed on two occasions so you still have to wait in outside line. Then tell them you're picking up a mobile order and then they start preparing it. read more

At 7:15 p.m., I sat in the drive thru this evening for 10 minutes with no greeting at the speaker. I asked if they were open, still no greeting. I was then asked to please wait. After 5 more minutes of waiting, they asked for my order. I placed it, but was then asked to wait again. It's 7:35 pm now and I'm still sitting... I guess it's time to drive away. All I wanted was 3 pieces of chicken and some fries. Oh well! read more

Fast and friendly service with a smile. The staff greeted us upon arrival and were warm and inviting. Our food came out fast and we dined and dashed. 10/10 would recommend. Store was spotless too. Loved the experience. Will return. read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Chicken Wings Near Me - Sherman, Texas

Went have dinner at 6pm and was told that dining in was not available but there was a family eating in the dining room. Wasn't the first time we've had issues so we left. We really like Popeyes but this location doesn't meet their standards. The server was nice and apologized, it certainly wasn't his fault. read more

I purchased the Saturday special through the drive thru & only received my sandwich & a small drink it was supposed to have a side of fries or mashed potatoes on the other hand chicken sandwich was ok read more

I was looking forward on ordering some chicken, but then I was at the drive thru for about 25 minutes. There was just one car ahead of me and it took him 10 minutes to order, he finally got to the window, but when I got to the speaker no one would answer. So I drove to the window and didnt even seen any employee's on the floor. I guess the owner or the Popeye's franchise dont care about their customers. Maybe they need Grayson County Health Department and check this establishment read more

Anybody that knows me knows that I absolutely love Popeyes. But this one's service is absolutely terrible and it never seems to change. It's sad because there food is amazing but there service and employees act like they are pissed off that they are at work. They always have you pull up to wait on your food when there is barely anybody there and then don't give you your dipping sauce so you have to go in to get it. read more

Man oh man! My family was hard core craving Popeyes so we went to the drive thru before a game. We were in line for about 25 minutes and finally gave up so we were not late. Then we try again two hours later. 5 cars in front of us and we sat there over 30 minutes this time before leaving. Please oh please help me understand how in the world this happens? I literally cannot think of a reason. Their chicken sandwich is good, but it isn't that good! I read some of the comments prior to posting and it seems that this isn't a good location. I'm not sure if this is a franchise or a part of the chain, but this store gives Popeyes a bad name! read more

Doing the best they can. Very slow, be prepared to be patient. Bunch of kids and this store seems so antiquated thru got 5 people churning out a chicken sandwich every 15 minutes. That's gotta kill your profit margin. How can these owners continue to put up with this crap? read more

Service was fast and the food was fresh. The customer service was too tier with friendly helpful smiling employees.

Food was good and hot. Service was quick and friendly. The inside was cleaner than most fast food places. Plus the meal deals are always a nice price. read more

I'm not sure what happened to our order today but we spent $54 on 4 meals the chicken had no flavor potatoes were watery spicy tenders didn't even have any flavor at all overall was a waste of money... read more

Absolutely worst customer service ever. Every employee was very rude as all gets. Especially the manager. I went on 6/26/2021 at 530 pm. Will NOT be going back. We didnt even get or want our food after how rude they were so we just left. If you hate your job that much, then why be there!? read more

The food tasted really good and they had great costumer service I definitely would recommend going here for a great chicken sandwich and friendly faces read more

The service here was amazing one of the cleanest bathrooms I've ever seen definitely will be coming back

do not go to this place. went in and stood there 10 minutes with no one taking my order. i would hi recommend avoiding this plac.

Got the worse food poisoning of my life after eating their chicken sandwich.. should have stuck with ChickFila

Sitting in line for 20+ minutes because the employees only take one order at a time and don't help the next customer until they are done with the first one. It's unfortunate to see how much this place how gone downhill read more

The ghost pepper wings doesn't taste nowhere near like ghost pepper chicken wings they just taste like a little less than a spicy wing but they was tasty read more

The fact that this is the only Popeyes in Sherman makes it worse. Id rather drive far than go here, it's the same trash every time I go there. They either don't have what you want, they close early, you don't get what you paid for or the food has been fried three times before you get it. EVERY TIME. read more

I wish I could reach out to the owners at this location in Sherman, they close at 10pm however I sat at the ordering box for 45 mins thinking someone was gonna take my order. Yet they never did, I wasted 45 mins, with two little kids that wanted the shrimp box. I left with one crying child and the other asking me to call the owner. if the owner sees this review, please hire better people. out of all the times I came to this location, i never received good service at all but I also never had this happen as well. Definitely not the only one read more

The service was terrible in the place was disgustingly dirty the biscuits were harder than cement. They were out of sides. Definitely do not recommend. If I could give it a zero I would read more

I've been here 3 times and have had an awful experience every time. They are always out of something, today it was soda. They couldn't take cash today either. I went through the drive thru and waited so long on my food that I eventually just gave up and drove off. read more

Stay away from this Popeyes. I was traveling through Sherman and decided to stop at Popeyes for a quick bite. I placed my order at 12:45 and didn't get my it until 1:20. I say order because it wasn't what you would call food. My dad-law ordered popcorn shrimp and what he got was closer to pea sized shrimp with a whole lot of breading. My wife ordered chicken nugget which were absolutely horrible. I got the two piece chicken that was extremely greasy. The fries were cold and by cold I mean there were room temperature, no heat left in them at all. The reason I didn't take the whole mess back is because I was traveling and didn't want to spend anymore time dealing with the nastiness. read more

The MOST disgusting Popeyes I've ever had in my life. From Cali to Georgia to El Paso, San Antonio, Houston to Dallas. The absolute worst! I never leave reviews but, the chicken was unclean, unseasoned, had hella feathers on it and just utterly disgusting! I've been there several times and had to leave the drive-thru due to no one being there to take my order. The store wasn't even busy! I had a chicken sandwich what tasted like I was bitting into a stack of chicken fried napkins. I still don't know if that was even chicken. So, I decided to get wings this time and each piece was dreadful. As expensive as they are I'm just really disappointed but, more disappointed in myself for giving them another chance. I don't know what is going on here in Sherman but all of their fast food is trash here. I have to get back to the west coast. The only place here that is good and consistent is Chic-fil-A. read more

2 cars were ahead of us and it took 15 minutes just for them to take my order through the drive through just to give me a wing and a leg instead of a breast and a leg this place desperately needs better staff because these ones simply aren't cutting it the last 5 times I went here they got my order wrong and btw I saw 4 people in the window so I know they aren't short handed having that many people working at 9:30 at night read more

The fried chicken AND chicken sandwich are good. Actually, the chicken sandwich is very good! However, the business end of the operation is a mess. Seemingly high employee turnover, no napkins or utensils in the dining room, slow service, and employees that appear unhappy. They could use some low music as well. read more

the employees were all super nice we got our order pretty quickly + it's good food for fast food. the other reviews are old as heck and shouldn't cloud your judgement in my opinion read more