I love this car wash‼ The staff are friendly and willing to help you. It is so convenient and the…read morevacuums are good, which is important to me. Many places I have gone in the past have very poor vacuums.

It was decent clean they have amenities available in the vacuum area. Which is a plus. The young…read moremen that run are very patient & helpful.

4/5 for me. Overall the better place nearby for the automatic wash / available vacuum experience…read more Staff is attentive and works to get or answer whatever to help you. As posted in a couple of spots, there are some things you need to consider before going through the machine: - check your mirrors. If they are loose in any significant way they will face some natural resistance with brushes - check your windows and sun/moon roof. A cracked or lowered window may let in - remember the free spray is glass cleaner and may not give you the best performance if you use it anywhere else on the car They do offer gift cards or monthly plans to keep you from having to do the purchase so much at the kiosk. Worth it if you wash weekly or Bi-weekly for sure.

I simply don't enjoy washing my vehicle any more. What once was a joy, a weekly rite of passage,…read morehas become a tiring chore. Yes, there was a time when I could happily spend a morning or an afternoon, busily cleaning and polishing, accompanied by special soaps, tire cleaners, glass wipes, cloths, chamois, waxes, and various muttered incantations. Those times are past. Maybe it's because I'm older, and an awareness that life and nice mornings and afternoons are finite in number. Maybe it's because I just don't 'hunker' as easily as I once did, maybe it's because standing up from the 'hunker' is in itself, an onerous task. Maybe it's just EASIER to let it slide? After allowing the White Mule, (aka, my vehicle), to descend into a colourless morass of gray-black grunge over the course of two years, I recently decided to seek professional help. Well, semi-professional. (For White Mule; I am FINE!) More than a quarter-eating 'stall and a wand' - less than José and his 'hand wash' studio. Something in an accessible, convenient 'drive-through', please! The White Mule and I auditioned several facilities in my area of town with less than satisfactory results. Some cleaned one side quite well, while barely touching the other. Some left icky streaks of foreign gunk on various body areas. (The White Mule; I am FINE!) Some were tunnels of stench! Some ignored the tires and wheels. More than a few had poorly maintained 'wheezing, asthmatic' vacuums! More than a few had access drives that were not designated for full-sized vehicles, which successfully negotiating would be a weekly hassle. (No one likes that feeling when you 'curb' your tender sidewalls!) Cut to TIME TO SHINE on 592 East Emory Road, near an Arby, my Ingles Grocery, my fav gaso, my favourite liquor store (see a pattern, here?). It's access is twisted behind the Chick-Filla, but it's made for real vehicles, not just those scooter-sized urban wheelers. TIME TO SHINE passed its audition with flying colours, cleaning two months of snow grime from White Mule's finish with ease. The facilities are clean. The prewash guy actually scrubs the bug splats! The vacuum area is super clean, with plenty of large, fresh, micro-cloth wipes and bottled spray solutions. The vacs are POWERFUL! (If Light Sabres were vacs, the FORCE would be with you!) The trash receptacle easily contained a couple of cardboard boxes, two months worth of junk mail, numerous handi-wipes, and a mound of fast food containers gleaned from the White Mule's passenger a We auditioned a mid-level cleaning package, one that covered the basics as well as cleaning and treating the tires. (No hunkering anymore, remember?) After inspecting the job, I signed up for a monthly package. A quick bit of math sussin' showed that after only TWO visits per month, White Mule would be ahead of the cost curve. When I mentioned I had just successfully auditioned their facility, the attendant applied my visit price to the first month's fee, a nice bit of customer relations, that. ADA is excellent. Unisex restroom is accessible from the vac area or office. VISA, MC, AMEX accepted. Is it just me, or does a clean vehicle drive 'better'? So yesterday I noticed the fellow with the pre-wash hose and brush was missing. And I noticed the 'travel speed' through the wash tunnel seemed to be faster than usual, reducing the 'wash-time' for each vehicle.Then, I noticed the little cloths at the vac stations were greatly reduced in number, as was the bottles of glass cleaner. The convenient pick-up baskets at the vac stalls for soiled cloths are gone, also. THEN I noticed the logo had changed, now the former Time to Shine is ZIPS car wash. So the new owners have already reduced the quality level and convenience at this location. -----Later...... several months to be exact. The degradation of service continues: No trash cans for patrons. Fewer and fewer fresh wiping towels. Stains that were removed in the previous wash cycle now require 'hand wiping' to easily remove. Closed today- a Thursday at 10:30 a/m. I want anyone to reach a decent return on their investment. But a reduction in hours AND service quality should be accompanied by a reduction in service rates, don't you think? I'll give Zips Time to Shine another month or so, but till then, another rating 'star' slides into to sea of poor quality.

Excellent staff, wash, and atmosphere. Would recommend. Goooooooooooooooooooooooooooodlol…read moreOwen is the coolest employee there!

We went through the wash and Owen, a sweet young gentleman washed my car with ease. he scrubbed a…read morefew places that needed it but was still very cautious of what he was doing. He spoke to us and was very friendly. He is definitely an asset to your company. I will def return for the friendly service.Great job Owen!!!!

I took my car to get washed here as I was getting it ready to get it listed for sale and well, I…read morethink they did a pretty good job... minus the part where they forgot to vacuum... the trunk. I decided to bring my place here to a local business to support the businesses around Oak Ridge and where I lived and well, I think it was an honest mistake. They were really nice when I brought it in, and told me the price right there in the parking lot. However, the prices they quoted me when I pulled in differed from the prices that I looked up on their website! If you're going to change the prices, you would think that the prices on the website would change as well... nope. Instead of what was listed on the website, a car wash as well as vacuumed interior for a total price of $29.99 (Standard Wash), I was quoted for $35 when I got there. Maybe that was a tip included? No idea. Anyways, I didn't ask any questions as that was a local business. Will I bring my car to get it washed here? I don't know, I might have second thoughts. They also do window tinting here which is pretty nice and I will probably consider bringing my car to get that done here as I saw the equipment used was pretty good and they also give a lifetime warranty. However, when it comes to tinting it usually lasts forever if it's installed correctly. If you have a trunk. Make sure you pop that open for them to vacuum as well. I didn't and well, wasted some money in the process and not getting everything I paid for. My fault.

I had a great experience with my car service today. Danny was very understanding with my difficult…read moresituation and I was very pleased how he handled it. I think they have a great team and perform processional work on your vehicle. They'll help to fit your schedule and have reasonable prices. I would highly recommend this Details shop for window tinting, car washes, and other detail services.

Hardworking people been there for over 30 years do boats RVs jet skis and much much more wash wax…read moreand shampoo are available local pickup is also available Great job

I paid 50 dollars! And the car is still as dirty as when I brought it! Neither the interior nor the…read moreoutside has been cleaned! Everything is still the same as it was!

Clean it!! The inside looked like a toddler had done it. They took it back again and came back just…read moreas nasty as before they did little to nothing to outside and the inside!!! It was slow that day so 3-4 men to a car. Ridiculous!!!!

I took my brand new truck thru the was and I pay for the top wash they offer and while going thru…read morethe car wash machine smack my truck enough to scratch it to the metal. I filed a report only to find out they denied it and it has signs that say at your own risk so they dont have to be liable for the damage. I dont have any aftermarket parts on my truck. I will be canceling my membership and will never use again. The worker was amazing and understood but the company didnt care.

These are very, very rude people and the manager named Jimmy is just as rude. Their entry employee…read morestopped the track at the beginning of the car being washed and walked up to my car. I rolled down the window and he proceeded to talk to me and then hit the button to turn on the car wash without telling me so and water started sprained in my car until I was able to get my window up. This is a very unprofessional brand business.

This carwash used to be good. Now not so much. Only half the vacuums work…read more Today I went and had to move three times before I found a working vacuum. There weren't any towels either. I had to ask for a towel and they brought some out a few minutes later.

I was glad to see this location show up in the area - it's relatively new from my understanding (i…read moresubmitted the business page based on their details from the website). As far as comparing it to wash quality that i'd get from a company that offers hybrid (in-person and wash tunnel), i'd say it was probably not as great overall...but it still got about 75% of the day to day grime off the car. The vaccum area was really nice as well; was sad to see the 5$ price point on wipes (whereas a local business just 5 minutes up the road has it complimentary). Additionally I had a snafu with one of the floormats getting stuck in the mat washing machine. A nice (free) amenity, but had to wait about 15 minutes before someone would help me...i guess they're told until all cars have went through to not go help? idk, seemed odd to me. Will try it again soon when it's not as new to see how it's doing. Maybe a fluke.

McKenzie did a wonderful job on my Maintenance Cleaning!! She listened intently, as I explained a…read morecouple of areas I espescially needed attended to, and she took care of those issues. When McKenzie finished, my SUV was sparkling, both inside and out!! Thank you, McKenzie!!

Looks like another 5 star rating!! Mckenzie and Brett did a…read morecomprehensive cleaning and ceramic coat on my new vehicle. They communicated well from start to finish. Great value for the money too! Very professional and personable. I would highly recommend Steam Pro Mobile!!

This Car wash is Phenomenal!! They fixed me and my Husband up with a Family Plan, and they have a…read more50% off Deal right now that is REALLY GREAT!! I feel like the value I get for the Price is Fantastic!! We got the Best Wash Plan and my Car hasn't looked this Good since SUDS in Sevierville! Jazzmen and Justin were beyond helpful in setting us up with the Plan! Thank you for being so Patient and professional with us! Our Mercedes and Nissan are sparkling clean! They do have free complimentary Rags and Cleaning spray!! And two different types of Vacuums. I heard word that the Zips on Western is gearing up for a remodel... which is exciting so they'll be Installing New Vacuums!! The Zips On Kingston Pike Location is a powerful wash for your car!! Cleaning every aspect. Our Son Loves the Pretty color changing lights when we go in. Haha!! My Recommendations: -The Premier is the best Price and Value! -Family Plans... Everyone Gets Washed for only $20 More! Completely worth it!! Pros: -Great Pricing for Plans -Top notch Cleaning Machines with Pretty Lights! -Great After Service for your Car! -Two different types of Vacuums -Cleaning Rags (in Abundance) AND CLEANING SOLUTIONS! (Unlike Club Car wash) -Friendly, Helpful Staff! Cons: -Sometimes the Vacuums at some Locations aren't that strong but usually if you move spots... they are!! We Look forward to many Visits in the Future! -The Kanevski's

this place is horrible. I was referred to by a friend about a special promotion they had going on…read morethere when I went to get my car I clearly stated that I wanted a service attendant that I paid for a single wash when it wasn't a single charged me the price of a membership. I showed them my receipt. He said it was a miscommunication. I told him I agree it was a miscommunication on your end he begin to laugh. I had a few select words for him would not recommend this place to anyone.