I'm not sure why this place has negative reviews. I had an extremely positive experience and I highly recommend it. I've tried to be good about keeping my fairly new car (2 years old) clean. I've historically gotten it detailed hence paying a significant amount monthly for that service. I decided to stop being lazy and set out to clean my car myself. 3 Minute Magic Car Wash is set up like a standard automatic car wash. You pull up and buy what service you want. I elected the most basic $5 wash which did a great job at cleaning the exterior of my car. I get really nervous about being in my car while it is moved through the cleaning line- especially since I have no control over it, but that is a fear I just have to overcome. It probably took about three minutes to get my car washed and air dried. They have other options for the exterior wash, depending on what you think you need and how dirty your car is. Obviously the more options you choose, the more expensive it gets. However, I still think their prices were very reasonable! The most impressive part was the free self service vacuums. They had a TON of vacuums and you just pull up to them right after the wash is done. I was impressed with the suction power and it got all the annoying dog hair out of my car fairly easily. I did not notice any options for buying cleaning supplies (towels, car cleaners etc) but I had brought mine with me. My car looked about as clean as it usually does when I get it professionally cleaned so I'm going to save myself some money and visit 3 Minute Magic Car Wash a lot more often! read more

These are very, very rude people and the manager named Jimmy is just as rude. Their entry employee stopped the track at the beginning of the car being washed and walked up to my car. I rolled down the window and he proceeded to talk to me and then hit the button to turn on the car wash without telling me so and water started sprained in my car until I was able to get my window up. This is a very unprofessional brand business. read more

Don't use Pure Magic unless you want to be ripped off. I canceled my service and was billed anyway. I emailed them when it happened trying to fix it. It happened in June. They refuse to give me the month of service that I paid for or a refund. The kids they hire usually do a half assed job anyway. read more

Great car wash and the prices were just as good. Avoidable and convenient. The line also moved at a solid pace.

I am pissed! You keep charging my checking account $19.99 when this was canceled 2 months ago by phone! Stop ripping me off! I am requesting you to Credit for 2 months like I did on the phone 2 months ago. I have not seen any Credit to my account as of yet. If this continues I will be forced to go to the Better Business Bureau! What a rip off you are! read more

Worst car washes in East Tennessee area. Doesn't matter which location, always issues at each one. Very "do not care" attitude from employees. You WILL NOT get the services you are paying for other than water on your car. read more

Even the highest-end price option for a wash really just knocks the surface dirt off, and then makes your car semi-glossy, sort of in most places, but no real clean; can't beat a hand-detail for sure. read more

Poor wash for $20.00 & then pay more to vacuum. My car looked like the dirt had been baked on.Didn't realize till I got home . Ended up washing myself & that is when The PureMagic happened! Won't be going back,waste of time & money. read more

This week, I was unfortunately, behind a truck that hit a full can of paint that was falling off the proceeding vehicle! The paint that was splattered onto my vehicle was horrific. I found my way to pure magic number six and had the blessing of meeting Tyler, a Mgr. In training at Store 006. As I was pulling in, I explained my dilemma and he immediately took action and began spraying and cleaning the paint off of my vehicle. Not only was he a miracle encounter, but he advised the coating provided in my car wash had helped protect the paint from sealing to my vehicle. Unfortunately, the tires and backsplash did not clean as easily as well. But I will be forever grateful for Tyler's gracious assistance and hard work and helping me maintain my vehicle, he is an amazing young man who is knowledgeable and kind. He is a great asset for any company! Thank you again Tyler for saving my sanity, my day, my week and my car. read more

Horrible wash for the money 20.00 wash and had to be rerun 3 times after I spent 30 minutes hand washing prepping and scrubbing I should have just washed at home and saved the money guys were friendly and cool about it but what a hassle they made it right they can't help the chemicals or machines the vacuums are great and plenty of them and room to clean but I felt like I spent an hour cleaning up my vehicle before ever getting washed and it's a 2020 with 328 miles only used to commute not really dirty but being new I'm still clean so it wasn't a filth issue sad I was hoping for so much more read more

PureMagic Car Wash - Car Wash Near Me - Knoxville, Tennessee

Terrible service paid 20 for a car wash and my car did not even get wet employee was an ass and rude as hell! Offered to run me through again but why bother it did not work the first time. This is not the first time I have had problems but will be the last ad I will never be back there again. There is always something with this place. Usually it is the tire cleaner or some other part of the equipment. Total waste of time and money. Employee finally gave me my money back but could not understand why I was so angry! Dude was a total too, and very bad at his job! read more

My father has a membership here. He took his brand new mustang to be washed, and it broke the light on his side mirror! He called to tell the owners and they refused to fix it!! If everyone knew there was a possibility of getting your new car damaged, then no one would use this place!!! I give you a bad rating due to your negligence, of taking care of your customers, and getting over in my parents. I also read another review where the mirror was damaged on another vehicle, soooooo maybe fix the problem and help these people??? read more

I have been a customer for a long time with two vehicles. About a week and a half ago we went through the car wash and when I was drying the car I saw circular scratches on the hood apparently from the brushes in the wash. Manager made a report. Sent it to the owner. The owner said that it couldn't be from their car wash because no other cars reported scratches. While I was reporting it they were not asking anyone else if their cars had been scratched so how would they know. The owner tried to tell me it was not from them. I went to an auto body shop and explain what happened and they agreed with me that the circular brush is scratched the paint on my car. I am going to cancel both of our monthly subscriptions and I am also going to call the television stations locally and report this and hopefully something will be done. I'm not the type of person that's trying to get something for nothing. I just want my car repaired properly. read more

PureMagic Car Wash - Scratches from spinning brushes - Car Wash Near Me - Knoxville, Tennessee

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Decent clean for $16, but not perfect. Still, it did the job. My car looks pretty again, and it was quick and convenient. Vacuums free to use after the wash. I'll be going again. read more

PureMagic Car Wash - Wash menu - Car Wash Near Me - Knoxville, Tennessee

this place is worthless. paid $17 for "the works". had to go home and wash the vehicle again. was hoping for a good simple wash to get salt residue of my car complete fail by pure magic. DO NOT USE THIS SERVICE. Vaccums are super weak also. just terrible read more

This place really gets the job done. For about $7 you can get the worst of the worst dirt blasted off your car in under 5 minutes. I like how they have free vacuums too. My car sure needed it. Everything is automated as well --- which is really nice. read more

This is my go to spot when Keiko (my princess on four wheels) wants to look good. We pull into the bug scrubbing parking and her spa treatment begins. From there, we pull into select which package she is going to get. They have basic washes that start at $7, but she's kind of a big deal so we rarely splurge for less than the the best of the best, which really caps out at $15. The high end package includes tire dressing and a wax, which surprisingly seems to last. With the direction of the fine folks at Magic Car Wash, we pull in, pop it it neutral, and let the pampering begin. There's lots of flashing lights, different colored soap, and smells so I know that it's doing a good job. Once Keiko has been soaped up, rubbed up, washed up, waxed up, and dried up, we head to the free vacuums. Because after all, if you remember, she is a princess. read more

Went to clean my tree sap ridden, filthy car this afternoon and the gentleman upped my $5 car wash to the next level because it was so dirty. He came out afterwards to see the results and saw there was still sap. He asked me to pull back around and he would help me scrub it off at the pre-wash station and then ran in through the wash again, no charge. Then came back out to check on it again. Awesome customer service!! read more

Have washed my 94 s10 pick up here 3 times, never had any problems until the last time when the brushed broke my driver's side mirror housing, dont know if the brushes were new and too stiff or just so full of gunk but the business needs to get iff their money grabbing ass and pay to replace my mirror housing. Signs only say they arent responsible for aftermarket bug guards bumpers and spoilers. I will NEVER take another car through this shit hole read more

My husband and I had trouble using the touchpad (user error) and had to wait a really long time for it to reset. The gentleman manning the car wash that day came out and gave us a complimentary wash for the wait. Super nice gesture. We'll definitely be back! read more

Got a free carwash there, so can't complain about price. But the wash itself was subpar. I would have been mad if I had paid.

This place is terrible! I know they have a sign saying they're not responsible for damage to your car, but my buddy just had his passenger side mirror & housing ripped off. That's $100-$150 in repairs. When he asked the manager about help with this, he told my friend too see the sign out front. They are never getting my business & I'm telling everyone I know or come into contact with. read more

Had my 2008 Saab 9-5 detailed a couple of weeks ago. Looked great!! Went to 3 minute magic car wash Tuesday 11-12-13.. Got the $5 car wash & the car now has 2 chips & scratches on the back left panel.. Obviously will never return!!!! would give negative stars if it was possible.... This review is for the Fountain City location in Knoxville,TN not Clovis,CA read more

Raised their prices to $5 for a basic after 6 months in business. Not real happy about that

The property was clean and the car wash got my car clean. However, I was not impressed with the 2 employees working at the time we went. Neither of them were friendly and they barely told us what to do. They looked annoyed that they had to be at work. In addition to this, the vacuums didn't have much suction and the other half wasn't working at all. read more

FYI. I currently have two vehicles under a monthly plan with 3 Minute Car Wash/Fountain City. I noticed that after the new brush/buffers were implemented into the drying process, that my wife's car would receive a "buff" from both the sides and the top whenever I brought it through for a single wash. When I reinstated the monthly wash for both of my vehicles (a 2007 Yukon XL and my wife's car - a 2013 Honda Civic), I noticed that only the side buffers would operate. I asked the attendant upon entry with my wife's car (on or about 03/16 or 03/17 - long haired young guy) why the top buffer didn't operate during the wash when I came through with my Yukon - but did with an individual purchase on my wife's car, but now would not operate once I had my wife's car re-instated to the monthly wash. I was told that it was because of the luggage rack on my Yukon and that I needed to ask to have the top buffer to operate when I came in for the wash and it was because that there had been issues with the top buffer on luggage racks. I thanked him and when I went through the wash, the upper buffer wheel operated along with the sides. This evening, I came in with the Yukon and I rolled down my window and requested the top buffer to operate despite the luggage rack (as I was told prior). I was then told that it was due to the package I bought and that those buffers aren't to operate during the wash. I then advised him of what I was told the last time I went through (as described and detailed above) and was told I was wrong and that I had to have the wash that was more expensive. I then asked why I was told differently and then another guy came up and told me that sometime the buffers come on "automatically" and it was by chance that they came on when I came tough. I then asked whey they came on EVERY time I used the wash and was shrugged off and was told it was because of the wash program. I then said ok, and that I would come back and additional 5 times each time I visited to make up for it. I was then scoffed at and when the wash began, I looked in the mirror and saw that I was being ridiculed - at that time I hit the horn. The portly bald guy came up - I told him to stop talking about the issue and he scoffed again. I then came back through the wash for another run - with both men glaring. After coming through that time, I wheeled back through again, but cones had been placed in front of the operator. Then I noticed that the dark haired portly man walked by and didn't even look my way as he passed from the exit of the wash to the front of the wash. When I wasn't recognized, I backed up and realized I had been locked out at the gate without any acknowledgement - no signage and no one came up after I signaled with my horn. I backed up again, and was finally able to exit through the front. After this episode tonight, and for lack of uneducated (of your practices) and rude behavior by your staff, please render my subscription as void immediately. I had had an issue before and thought it was extraordinary, but after tonight; cancel it as soon as possible. I did not sign up to have my funds deducted from my account for this type of service. I also want you to know that the time it takes to try and rectify ignorant and ridiculous issues as this cuts into my family time. I'm assuming that your business is like every other monthly subscription service - to hope that that customers won't bring up issues such as this because of the amount of time it takes out of personal, family and either work or leisure time. I will say that I will invest as much time as possible to warn others of this as well using every social media outlet available, as well as a formal complaint with the local BBB. At a minimum, I will also request that my subscription be refunded 100% beginning the day I reinstated it. read more