Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Short version: They're great! We would use the again…read more Long version: We did a full bathroom renovation with Mega Kitchen and Bath. We wanted to completely redo our master bathroom and move a wall so that we could add a bathtub. First we worked with Mega's design consultant, Laissa. She was incredibly patient and helpful and guided us through the process of designing our bathroom, choosing all the fixture and tiles, etc. I have no idea how we would have done it without her. I especially appreciated how they gave us a spreadsheet of all of the fixtures and their prices so that we could easily see how every change of fixture affected the overall price of our project. Once the design was finished, Ibrahim, Juan, and the rest of the construction team took over. They were unfailingly polite and considerate while they were in our home. They were even kind enough to wear masks when we requested it (we have an immunocompromised family member). The construction team regularly consulted us whenever they wanted to confirm a decision and the work was finished well within the time frame we'd been promised. Our bathroom is so beautiful that my mom regularly drags family members upstairs to admire it when we have family events at our home. We did have one issue after construction was finished: a stubborn leak that kept coming back. Mega was very responsive when we reached out to them about the issue and was very proactive about making sure it was fixed and repairing any damage it caused. I would happily hire Mega Kitchen and Bath again in the future and I can't give a better recommendation than that.

Laissa and Ibrahim were so hopefully during our remodel of our bath and kitchen. The before and…read moreafter pictures don't even show all the detail. We were very happy with there work. We even had our wood floors done and whole living area and dining area repainted. I couldn't be more happy. The cost was a little reasonable but definitely went over budget. But they were very affordable and worked with us. Got the work done pretty fast.

All the reviews I read of carpeting (and flooring) stores pointed to Carpet & Vacuum Expo as the…read moreplace to start. It was easy to tell that the reviewers were genuinely impressed with the service they received. So I wandered into the bright and immaculate store (located in the Cabin John Shopping Center) and thus began my own wonderful carpeting experience. I was warmly welcomed by Steve Shaffer. He listened to my desires and we set up an in-home appointment to assess my carpeting needs. A few hours later Bruce Barboza arrived at my home and meticulously measured the areas to be carpeted. (Bruce's expertise was abundantly evident!) The next day, Steve contacted me and presented many options and arranged to have carpet samples shipped to me. Within a few days everything was agreed upon and an installation date was set up. On installation day I had the pleasure of meeting Roberto and Joshua. I could tell that their least favorite part of the installation was moving heavy furniture. However, anyone who has wrestled with a Tempur-Pedic mattress will understand the challenge. Roberto and Joshua immediately went to work and quickly removed the old carpeting and padding. I then got to observe their artistry as they expertly covered the many convoluted spaces my layout presented. Roberto deserves special recognition for beautifully binding the edges of the runners. I am completely thrilled by the service provided by Carpet & Vac Expo. Hopefully many others will enjoy these masters of carpeting craft.

I highly recommend Steve of Carpet & Vacuum Expo! Best place to buy carpet! i had the easiest and…read morebest experience. Steve the owner is so nice and easy to work with, as well as his staff who are friendly and genuinely care about getting you the best carpet for your needs at a reasonable price. As a matter of fact, I shopped around many other local places and none of them could beat the price or the service needed. Don't waste your time like I did and run around comparing prices and carpets- I'll never do that again. Just go here. I'm very happy with the installation as well. They came at the time promised, installed it quickly and vacuumed it before they left. As I said, just go here for carpet.

We called The cleaning Service Truck . Mina was very…read moreresponsible . He did show up on time . Did a great job cleaning our carpet . I were worried about our little kids with new carpet but he put my mind in ease with his great service Highly recommended!! We are his customers forever

I was in need of a carpet cleaning service for my basement and I'm glad I found Mr. Mena on…read moreFacebook marketplace. I contacted him for his carpet cleaning services. He gave me a reasonable quote and did a great job! I had another cleaning company come to my house two years ago and had left my carpet very damp and took days for the carpet to get dried. Mr. Mena left my carpet super clean and took only a couple hours for it to dry. He left the carpet smelling good! I most definitely recommend him to my friends and family members.

It was a generally good experience working with Factotum (this company is a special partner with…read moreFloor and Decor where you shop for tiles): excellent communication before project began (so-so communication after project started); professional, knowledgeable about all things tiles; wore uniform and masks all the time; on time arrival for work each morning; courteous (telling us they were off to lunch break, etc.); detail oriented (always asking us about details before installing something, such as the orientation of the patterns on the tiles, which types of tiles to install where, etc). The best part: The representative met up with us in Floor and Decor and shopped for tiles with us (like concierge service!); his knowledge about types of tiles was super helpful. Clarity and excellent communication before project began. The worst part: communication (responsiveness / accuracy) really deteriorated after the project started. We had to call, text message and chase down one of them (our project manager was almost missing in action) for questions big or small. The demolition was primarily just one day (first day). They took out the toilet and the shower lever and shower head. They had to take out the bathtub as well at a later stage. They stripped all the tiles. The crew piled up all the tiles and raw material neatly on the floor of our apartment near the entrance, taking up only reasonable space (we still work from home and live here 24/7, so we appreciate their keeping the job site and the pile of material neat). They kept work area and generally our condo clean during both demolition and installation phases were; tidy and neat; they clean up before leaving the job site every day. They protected our floor. The representative (or project manager) who did the measurements, gave us the quote, and was our point of contact was good, though he overpromised and under-delivered on some items: he said they could complete the renovation of our master bathroom within 7 working days (reality: 2 weeks!); he said the crew would work on Saturdays (nope: Mondays to Fridays only); he said the crew would bring the wax ring to re-install our toilet (hope, we had to run to Home Depot to buy it on the day of; wish there's some advance notice); and he said his crew can install frameless glass shower door (as advertised in Floor and Decor; but they did refund us the $450, labor, for glass installation), but nope: they refused to do it because of lack of experience (we had to get a quote and sign a contract with a separate company in the end, wasting precious time). Unpleasant surprise: We had "splasher" tiles at the bottom of the walls (floor was tile, and some tile 'grew' upwards around the bottom of the walls). We did not have base boards. They tore all this out of course before installing new tiles. However, we were told very late in the project that we now needed 7" baseboards to fully cover up the unsightly tears on the wall. This is very hard to find. Impossible! We went to Home Depot, and wasted so much time there. They only sold 5" baseboards (The standard). We bought the widest we could find. Wrong! The crew said it's still not enough. In the end, the crew went and bought the correct base boards (actually two combined to reach the correct height). All's well that ended well, but we wish the project manager communicated all this earlier and more accurately. We often scrambled at the last minute. Every day brought new crises. It didn't have to be this way. This being a condo, initially the crew were planning on cutting the tiles (a messy, dusty, noisy process) outside. We don't have a balcony sadly. So the only place possible would be the garage downstairs. That would have dragged on our project even longer. In the end they found a way to fit their tools in our bathroom and did all the cutting in there (very noisy; so much dust throughout the apartment beyond the bathroom, but worth the shorter project timeline).

The initial response time and set up were prompt. The correspondence from set up though customer…read moreservice rep Jasmine was exceptional. The person who did measurements was very precise. However, the installation was worse than horrible. The two technicians took a very long time for installation, stated the sink would be installed by another technician and left it unassembled. I had to call a plumber to take a look at the damages and repair since we went without a functional sink for 2 days. There were stains on the stainless steel sink from the chemicals used to coat the counters that are not removable. One of my kitchen cabinet drawer was found broken and did not roll open and close as it was prior, they forced the drawer back in and damaged the rollers. When I reached out to the company to report these issues, they were going to send the same technicians who caused the damages for repair! I declined and sought professionals to fix these damages, amounting to $1,089- this is in addition to the countertop bill. The damages from install were permanent and the reason for my one star rating. This was a property I am selling. For my next home, I would pay more for better installation service from the get-go so I do not have to endure the headache of fixing damages from the countertop installation.

They grossly overcharge, about 3-4 times the most expensive normal alternatives. Also the quality…read moreof their work is mediocre, not terrible but not great either, but this is more problematic given the comical pricing.

We purchased all of our rugs for our new home in 2016 from CG Coe. They have delivered the…read morehighest quality products and service for the past seven years. I can highly recommend them without hesitation

I used KBR to renovate our master bath 8 years ago. I hired them after doing research on multiple…read morecompanies and getting several quotes. I recall having a very easy time working with the project manager (Armagan), but I don't recall him being on site to do much supervision. I basically trusted the crew to do the job correctly. One of the things they did was build a custom shower for us. Right after they finished we had issues with it - specifically, the floor wasn't graded properly so water would sit on the sides. They regraded it and it was slightly better. Then within the year's warranty, they had to come back and redo some of the flooring because water was getting behind the tile and causing it to crack. After that, there weren't any obvious problems, but on occasion when there were some cracks in the grout, water would leak down to the first floor. We dealt with it by caulking and trying not spray water in one direction, but we were afraid there was just constant moisture in the floors that was creating mildew. A few months ago I touched the ceiling and my finger poked right through b/c the drywall had disintegrated. Fast forward to last week - water leaked through the ceiling again, and we had the ceilings opened to see what was happening and now we're in the midst of a major shower rebuild. Apparently they completely did the shower incorrectly. Parts of the shower did not have any Durock (apparently, there is supposed to be a layer of Durock on top of the wood followed by a rubber lining over the surfaces before you lay tile). There are portions of the shower that only had dry wall, or nothing but the wood. Also, where they did have Durock and rubber, apparently it was the wrong order (the rubber was on the wood, with the Durock on top). Also, they painted the ceiling with regular ceiling paint rather than bathroom paint, so it was peeling horribly. So we have to get that redone also. We also suspect they did some of the pipes incorrectly. The bathroom smells like sulphur at random times, and a plumber once told us they were supposed to build a pipe that releases that gas and didn't (hope it's not causing any major damage because we have no idea how to fix that problem without ripping up all the floors). It's so dispiriting to find this out years after a major remodel and all the money spent, only to now spend additional money just to fix a bad job. :(

This is an update. We now have to file a complaint with MHIC. Contractor appears to have…read moreabandoned the job. They do not do very good work. The crews they use are very unprofessional and get upset when you ask that use common professional upkeep, like drop cloths to protect floors. They were always months behind schedule. They damaged walls and did a poor job in installing everything they touched and just left a mess. They are were not appropriately licensed. Stay away from this company as I don't think they'll be around long after the regulators are done with them.

I would highly recommend and appreciate the services,Daniel is very professional and knows how to…read moreclean very dirty carpet.he did good work.he did the great work as he told me over the phone.when I moved in a new place carpet was dirty and looked it was never clean but he make it like new.i am feeling happy with their service.

Great job and services. After I got delays from other companies, he came out the same day and…read morecleaned a stain out of our wool carpet that no one else wanted to. Highly recommended