Staff was great. Was very well taken care of. If you need a Toyota stop here for the best deals in…read moretown. Thank you "AB" for a great experience

Prior to coming onsite, I was in contact with my sales agent online. I had very particular needs…read moreand was looking for a specific type of vehicle. Denise Weaver was very diligent in providing me specs on vehicles in stock as well as in transit to the dealership. Yes, we should expect this since this is their job being sales agents but Denise went above and beyond for me. She was patient and made the car buying process go smoothly. Due to many customers purchasing this day, it took a bit to get through the financing due to others ahead of me. Denise made sure to walk over her manager to apologize to us for a longer than usual wait time. The dealership is huge and has a very nice layout. Sales had their own cubicles that provided enough privacy between customers. The showroom was huge and clean. The sales and store was well placed and stocked. Jose was the Finance manager who completed the paperwork with us. He was also polite and this dealers electronic signature pad really made the fine print in most contracts, well easy to read. I had the option to buy out of town but really glad I purchased locally.

We recently went to Sangera Subaru looking to purchase an EV…read more Our sales person Mario was friendly, honest, knowledgable, and when he didn't know something he said so and either found out or got us to a resource to answer our questions. They were extremely patient and attentive, took us on several test drives to compare vehicles as well as letting us look at the vehicles and compare them. The lobby was clean and comfortable, snacks and drinks were provided in abundance, and the AC was cool. The entire process was very low pressure, they never once tried to push us into anything or made us feel pushed. There were no drawn out speeches on extended warranties or paint protection, and in the rare instances where add ons came up, they answered question if we had them or took a "no thank you" and didn't press. from Mario to the Sales Manager, the General Manager and the Finance person we worked with, everyone was great, professional, courteous and good humored. We ended up needing to leave our first visit as my Fiance was very tired and hungry after work, but when we told them we needed to come back the next day to finalize the deal, they didn't try to stop us or anything like that. They said they understood, set us up to come in the next day when we were fresh, and said goodbye. They could not have acted more perfectly in that situation. They washed, cleaned, charged and readied the car for us before the deal was even signed so that we wouldn't have to wait or come back, which was a really nice touch of customer care and shows how committed they are. It was not a completely perfect experience but that is part of why they deserve 5 stars. There was some waiting involved. That is often the case with buying a new car and should be understandable to any adult. A couple times we felt the wait was a bit long but that is a very minor point and they made sure we were comfortable and knew where to get snacks or drinks or the rest room etc. as needed. The larger issue was that there was a bit of a mix up in their system on their inventory that could have been a serious issue, and that mix up led to some miscommunication and misunderstanding when the time came to sign the papers to buy. People make mistakes, it happens, and I don't think mistakes should be the one thing we define a business or a person on. Sangera made a mistake which could have cost us time and money and trouble- but it was caught before it was able to, AND, this is most important to me and why I consider them a 5 star dealer- they admitted it, and they worked with us to make it right. Mario spoke with management on our behalf and did everything in his power to do something for us, he was very apologetic and sincere, honest and forthcoming from the start. The sales manager came to speak with us and also immediately admitted a mistake and apologized. After we all got our perspectives On the matter out there and talked out the issue, the sales manager and Mario listened to how we felt on the matter and worked on finding out how, within their power, they could make it right, and promised that if they didn't have the power to do what needed done, they would take it up the management chain and advocate for us. They didn't need to do that however, as the two of them were able to come back to us with a compromise that was very fair and left us feeling respected and taken care of. I think that is very important to note. The sales manager we spoke to was calm, respectful, excellent in his customer care. What could have easily escalated or even ended the deal and soured that relationship, he de escalated and handled with aplomb. He took extra steps to ensure we were happy with the deal and the vehicle we were taking home before leaving things back in Mario's capable hands and returning to his office once he was assured things were all good. The finance experience was fast, it was convenient, low pressure as well and just a master class in how financing should work. totally seamless. Sangera Subaru is an excellent example of how a dealership should be. Most of our visit was flawless, waits were mostly brief or non existent, processes were well implemented and executed, staff were all friendly and professional. A mistake happened, one mistake in a very complex process, and they owned it and more importantly, stepped up to try and make it right, and did. We drove home a brand new Trail Seeker that night and have an appointment scheduled to return to the dealer and meet with their product expert who will show us all the features and options of the car and answer any questions we have about it. That's customer care that extends beyond when the ink is dry. I would recommend that anyone looking to buy, lease, or service a Subaru go see Sangera and especially ask for Mario by name.

What an absolutely wonderful experience! Went in wanting to…read moresee three specific 2023 Crosstreks that we'd seen online. Harpal brought out keys to all 3 vehicles, explained the features and sent us on a test drive. Came back, let him know that we'd discuss and get back to him. Absolutely no pressure. We went home, called him that we'd decided which one we wanted and he asked for an hour to have it completely detailed and filled with gas for us. Went back in, signed all the papers with Tiler and simple as that, we drove off in our beautiful, new Subaru! Harpal was not only enthusiastic about the product as one would expect from a sales person, but he was equally enthusiastic about the dealership itself which really made us feel that not only had we chosen the right car for us but also the right store to buy it at. If you're looking for a Subaru, go in to Sangera and ask for Harpal!

My husband and I came in just to take a look at the Acura MDX. We were instantly greeted by Ezekiel…read moreGalindo. He gave us alot of useful information and was extremely helpful. We enjoyed his friendly conversation.

I have left two messages to schedule my car for service- crickets. I should read the writing on…read morethe wall. They have so many clients they do not need my business. Besides they have lost my tire caps. Bye Felicia I just to get great service - is the reason why I keep giving them another chance.

Randomly at night my dash board started having a whole bunch of lights turn on I went to big o…read moretires to have them see what it was turns out I needed a new alternator they were gonna charge me over 600 dollars I found 24 St Automotive and was offered a very good price plus a year of insurance on a new alternator I paid under 300 for a new alternator and labor and gave me a year warranty on it they were very nice and even though I brought in in last minute they got it to me the same day and fast I will forever take my car their and having a 1991 Toyota a lot of people won't really work on it so I'm very glad that I found this place!!!!

Always a great service and very friendly and very profesional, my car is in great condition thanks…read moreto them

Im very very pleased with European Performance. I purchased a 2011 Mini Cooper and it needed a tune…read moreup, took it somewhere else and they messed up my car.. wrong parts, some parts not changed, just a mess! I found European Performance off Yelp and after reading the reviews I took a chance and so glad I did. The staff assessed my car, explained in detail the issues. The repairs and price, I'm 100% satisfied. I will be a loyal customer to this automotive shop. Ryan was the mechanic and he was awesome!

Eliminated driving to Woodland Hills for servicing.. Specializes in BMW and Mercedes, but was very…read moreopen on working on my RR. Thank you

Shot out to Elie Jamal! So friendly and not pushy at all! He gives you the car highlights without…read morepressuring you. Came in just to figure out which vehicle I wanted cause I couldn't decide. Even on the test drive...he just chills and lets you enjoy the car. I wish all salesman were like this.

On July 1st I brought my 2015 750I to this dealership. As someone from being from Los Angeles, I…read moretrusted a BMW dealership to properly diagnose my vehicle. After paying nearly $2000 for spark plugs and ignition coils, my car was still misfiring. I was then told a fuel injector would fix the problem but after it was it replaced, the misfire was still there. I was later given a $14,737 repair estimate. I decided to have my car towed back to Los Angeles for a second opinion. An independent BMW specialist diagnosed the actual problem was the DEM module, which did not require removing the engine. The part itself only cost me $1200 but fixed the misfire, and I also had my rear main seal replaced under warranty that I forgot I had when I bought the car two years ago. My biggest concern is that I went to a BMW dealership expecting factory trained technicians to accurately diagnose and repair my vehicle. Instead, I paid nearly $2000 for repairs that didn't fix the problem and was ultimately presented with a $14,737 repair estimate that turned out to be unnecessary. And to make matters worst for Sam to tell me she thinks my car isn't worth getting fix and asking me do I want to trade my car in. I bought my car two years ago with only 77,000 miles, my car only has 85,000. I put my trust in this dealership's expertise, and I left feeling disappointed that they were unable to correctly identify the actual problem with my car. So if you are thinking about bringing your car here for services, DON'T!

Service department here is A1. David Clark is always on top of his game. Great communication and…read morealways professional. Taken my Hyundai several times here for routine service and never had a complaint. Probably the best service department out of all the dealerships.

The salesman need an upheaval. Get those unprofessional jokers wearing suits OFF THE FLOOR…read more Harrassing & threatening us to this very day! We are in the middle of JUNE! This deal was done on May 4th 2026. Illegally threatening to repossess our new car after we relinquished & signed over our trade in/that was bought BRAND NEW from THEM a decade ago. I have NEVER heard a salesman scream until I met Jose Aguilar. He actually told my husband to "meet him at work" so that he could attempt to get physical w my husband!?! But he clearly does not know my husband and he REALLY doesn't wanna know him like that!?! Hahaha I wanted to put this here for everyone else to see, also, legally, for my notations of harassing, bullying, & predatory nature of these sales people. Incredibly DISTURBING to hear "professionals" provoking the buyers. Asking them to "meet me at work" for violence. There is NO EXCUSE for the FORCED and DISHONEST tactics that were used in this sale. Do NOT pull up to this dealership without the knowledge. They WILL lie to you. They WILL mislead you. IF you have the brains to catch it? They WILL hate you for it & attempt to punish you for it.

We were heading down to San Diego from San Francisco for my nephew wedding n happened to come…read moreacross Bill wright Toyota n inquired if they had any Rav 4 or grand highlander hybrid got connected to Sanjuanna in the internet department very friendly n said yes so we stoped by to look with no intention of buying but than Sanjuanna made it so pleasant experience that we just said what the heck let's just wrap it up i would highly recommend Sanjuanna at Bill Wright Toyota she will take care if you with no pressure

I had an appointment scheduled with this dealership. The salesperson who originally contacted me…read morecalled beforehand and said he was busy, so he arranged for someone else to help me. When I arrived, I called the replacement salesperson, and he told me he wasn't there because something had come up. I ended up waiting about 20 minutes before anyone came to speak with me. Then I was told that the vehicle we had already discussed and confirmed wasn't even available. In my opinion, if you value your time, I would recommend choosing a different dealership.