Polite, professional, but over priced service. My 2024 Cayman having 5,510. miles on it was $2,000. to get its 20K mile service because they figure the car has 10,000miles per yr. every year. So, the 2 year service required a 20,000 mile service inspite of having my car having only 5,510 total miles on it. (Garage kept). I ask, is this a dealership mandate, or Porsche Corporate mandate from Porsche America? Other service shops look to be half that. They did spot a fresh nail in the center of my in my rear tire, they refused to repair, (policy). the leak was 1 psi loss, I took it to my favorite America's Tire on Rosedale Rd. they did it no charge. It was an inconvience to go to additional shop and wait couple hours. Coffee lounge was good, WiFi, etc. The labor was listed as $1708 dollars in a short morning,(under 4 hrs.). I did not ask the shop rate. (Tech # 1278). In summary, I think the labor rate is high, and the policy to not patch a nail hole in center tread of the tire a poor policy. As well a 20,000 mile service on a 5,510 mile OD poor application of prudence. read more

Use caution unless it's rare model you have absolutely no control over I would go to another dealer They play alot of games, they lie about their CPO. None of the cars are put through the process even if they list it as such. They are dishonest about the cars condition especially if you buy sight unseen. If they list CPO but you negotiate well they won't certify your car, you'll sign for it and they will deliver the car uncertified Go somewhere else you'll have less stress than talking to the sales team here They will play every game in the book to try and milk your deal Long story short I bought a car sight unseen and it came with damages on the hood, the wing, interior etc read more

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We are very happy and satisfied with the quality service of Porsche Bakersfield. Shout out to Jason for being amazing as always! My husband and I are Porsche lovers since 2019 and we couldn't be happier with Jason every time he assists us in our car services as well as other concerns. He always makes us feel well attended and he always responds to our questions promptly. I would definitely recommend to look for Jason every time you guys go to Porsche Bakersfield. read more

My wife and I recently bought a certified pre-owned Porsche Panamera from Porsche Bakersfield. The overall experience was great, the staff were all excellent, the facility was beautiful and comfortable, but our sales professional, Natasha, was the best part. She was eager to answer all our questions and fulfill all our requests, and she remained very responsive even after the sale was final. I agree with all who've given her glowing reviews. The final prep and delivery of the car were also outstanding. I give Porsche Bakersfield a strong recommendation. read more

Had a great experience here. Will really helped me out! He was kind, respectful, and very informative. Highly recommend working with him.

I'm in the market for a new vehicle (not a porsche!) and spent the better part of my morning test driving cars. I am a manual enthusiast and love hot hatches. These days not very many brands offer manual transmissions. VW had a top trim on the lot that I wanted to test drive. They were phenomenal and helped me with everything I needed( this review has nothing to do with VW and everything to do with Porsche, they share lots). They also happened to have a used bronco sport on the lot , which is a car I am considering for travels ( rear vents, awd, plenty of cargo space). While showing my wife the inside of the bronco on FaceTime, an older saleswoman from porsche was walking nearby, I smiled at her and went on with my video. I got out again to show my wife the back and the woman had gotten closer. I smiled at her again. She asked "what are you doing?" . I told her I was test driving the bronco. She apologized and said she thought I was going through the open vehicles. What? Did I need to roll up in a suit for her to be friendlier and not assume I was ransacking their vehicle. Very off-putting. read more

Will is a true professional. Knowledgeable, responsive, and a great representative of the brand.

My husband and I bought a 2022 Porsche Panamera GTS ST March 2025. The dealership did not register the vehicle and therefore we were not able to get the title. No title means we cannot register the vehicle in our state of New York. The car is just standing outside with no license plates. We called the dealership many times and spoke to Jesus and Chris the manager. Chris was very rude and dismissive. said he will call back each time but never did. Porsche finance explained that only the dealership can register the car. This dealership only cares about their sales. They even asked us to finance the car for four months so they can make extra commission which we unfortunately agreed to. Once they get your money they don't know you!!! They should not be allowed to represent the Porsche Brand! read more

Cannot speak more positively about my experience working with Will at Porsche Bakersfield. He made the entire process & transaction so seamless & user friendly. I was blown away by his knowledge of the space & ability to answer all my questions so succinctly & straightforward. Not to mention he couldn't be more friendly & enjoyable to interact with. Will be going back to him next time I'm in the market for a new ride! read more

Will is great! Highly recommend to anyone seeking quality service and care! 5/5 Stars

I found a Porsche 911 50th anniversary in this dealership. I called first and then Gio called me back as a salesman. Gio was a nice guy with no experience. I went back and forth with him all day about the car background and everything else. All my day was spent with him about the car. At the end of the day I said will be to your dealership next day around 4pm. Next day before noon, I found out that the car is sold to someone. I was frustrated and sad. Eventually I figured out that this dealer management are not loyal to their customers and not trustworthy to buy cars. read more

If you don't know by now i am an Audi lover this is my third one Lol and won't be my last although i will most likely end up ordering a Porsche next still in the same family hehe ;)...My lease had come to well almost an end last payment was made and i had already decided to buy it out. I ordered and built my purple beast in beginning of January of 2019 I shall post a few pics from that day i cried when it was delivered to me in May of 2019 Lol... lease rates, manufacturing and chip issues weren't a thing lucky me Lol!! Also i got lucky my paint colour was approved it's an archived Porsche colour from the early 90's another form of luck for me! My Audi's have been so good to me aside from the massively fast brake wear that's my only complaint about them so far. That'll be an issue i'm continuing to have them deal with until it's resolved ;) But it doesn't make me love her any less... I dropped off my beast for safety inspection and smog in service i guess that's required by law i dealt with Matt Costello whom is the best service advisor there imo i've dealt with one other and definitely prefer Matt. He texted me when it was ready and i headed back to the dealership for finance etc... Inder at Porsche greeted me welcomed me back he is so very sweet and professional always. My sales consultant that handled my lease buyout was Miss Natasha God i adore her!!! I do prefer the Porsche side of the dealership i always have it just feels better Lol sorry i am painfully honest!! Which is why i prefer to do my buying on this side the customer service is magnificent. I was treated Phenomenally by Natasha I've known her for years :) She is also my sons consultant and he feels the same about her she is well trained and knowledgeable in VW, Porsche and Audi and one of the most beautiful souls i've met in sales!! Jesus took over when my finance papers were ready. He was amazing, thorough and so very kind. Totally makes the nerves disappear! It's so freakin cool how you sign documents now they have this huge screen on the desk where you sign digitally and everything is big!! Boom! For people like me that have crappy vision it's perfect Lol!! Not only that but when reading warranty items and your contract having it larger than life makes the process so easy! Also it's crazy how much equity yea actual equity you have in your car now! Idk if it's the same for other brands but Audi residuals have always been pretty damn great but it's crazy now! I know it's a bubble that will pop eventually Don't expect that "equity" to last I'm sure it's temporary but feels great nonetheless ;). I was so nervous about the rates because of what has happened recently with the increase etc..but they got me a great rate i wish of course it was 0.9% lower but i guess we have the feds to blame for that Lol. Seamless finance process exceptional customer service during the entire process. You better bet i gave Miss Natasha a big hug before i left Thank you guys for treating me so well!! And it's an absolute pleasure to own my Purple Beast Boom!! ;) read more

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This sale went down a lot different than our last purchase here. The first one went great, great communication and customer service. This one was the complete opposite, went to the dealership to look around for a used car for my son. We bought the car the next day, got home and kinda reflected on my experience and kinda felt railroaded. They did not clean the car, no detail or wash. I honestly think the salesman and finance guy just wanted a sale, and didn't care. Now I have had the car for 7 days and the check engine light came on the AC doesn't work and there is no way in hell I'd bring the car to them to get it repaired because I feel the service guys will do the same to me. We won't be back or referring anyone buying a car. read more

We just leased a car through Porsche Bakersfield. Inder and Parris were awesome. They bent over backwards for us at every turn to make sure we got exactly what we wanted. It has easily been the best customer service experience we've ever gotten during a vehicle purchase. read more

I cannot begin to describe the extent the local Porsche dealership will go to to avoid honoring their extended warranty. They are even FALSIFYING PHOTOS to negate my warranty claim!! The brakes on my new Porsche squeaked and squealed obnoxiously ever since I drove it off the lot (Scottsdale, AZ). It also needs a small, dentless paint repair that is clearly covered under the extended warranty we purchased. The Bakersfield dealership's responses to these requests have blown my mind. BRAKES The first time I took it in to the local Bakersfield dealership, they told me they heard nothing. So they supposedly dusted them off after keeping my car for over 2 weeks and sent me on my way. Before I even got on the freeway heading home, they were squealing just like before. A sound you could not ignore and so embarrassing. I returned with a series of videos recording the brake noises. They said they drove it for about 20 miles and said they never heard anything (in reality they had it for a week and drove it only once). I then get a call saying they did a brakes inspection. Great! So what did you do to solve the problem? Ma'am, the brakes didn't make any noice for us so we dusted them off. at this time I've been passed on from Jason #1 to Jason #2. This is completely unacceptable! They let it sit somewhere and collect dust never fixing the problem. Jason, who I'm assuming is the Service Manager, reiterated 4 times in this conversation that STRAIGHT FROM CORPORATE, the brakes are supposed to squeal on these high performance cars. Really?! I told them I'm not picking up my car until they fix the problem. Jason said we can change out the brake pads, but no guarantees it will fix the problem. Because, STRAIGHT FROM CORPORATE, these brakes are supposed to squeal. They reluctantly replaced the pads and noted on my receipt that it was a one time "courtesy". THE REAL KICKER - THE DENTLESS PAINT REPAIR So whats going on with this? JASON proceeds to tell me that they are still waiting to hear back from corporate. Hear what? I asked. It's covered under my extended warranty. Jason then said there is only one place in Bakersfield that is approved to inspect Porsches, The Auto Collision Group. But for some reason they had denied my repair. I was obviously confused, since this repair was clearly covered in the extended warranty we purchased. I was then accused of previously taking my bumper off because there was a broken clip on it. I reminded him that he had just stated my entire bumper was off at this repair shop, which tells me they must have broken the clip taking off my bumper to inspect it. He fired back, "I never said the bumper was off"( what the hell?) He's on speaker with my husband in the room and proceeds to accuse us of being in an accident in my car. Never in my 11 months of owning this car has it been dinged, let alone wrecked or in an accident. They went so far as to run a Carfax (which they later admitted came back all clean). When we picked up the vehicle we obtained the photos they had sent to corporate. They had sent photos of what looks to be the right side of my vehicle with the bumper partially off. The photos appear photoshopped or at least strategically taken at an angle to make it look dented. Small problem, my repair was on the left side, not the right. When we picked up the car the marks in the photos are not on my car at all, and we immediately took a video of the full bumper without a scratch other the original, dentless paint repair we had addressed. Needless to say, I have parked my car in front of this dealership and have driven it all over town since last week. It's not a matter of the actual coverage of the repair at this point, it's to get the word out that this is a horrible way to run a business and treat your customers for any type of business. read more

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I just spoke to our salesperson at Porsche, Natasha, and told her that is sad that probably I won't buy another product from her, due to the lack of customer service at the VW dealer, and she is wonderful with us but dealing with the same careless form the service department, we feel that we may look somewhere else to buy our cars. We are sorry Natasha because you don't deserve to lose a sale when is not your fault. read more

TL;DR: Shady general manager jacks up prices and intentionally tries to screw over customers. I was helping a family member purchase a vehicle from here. We shopped around and found out this dealership was offering the cheapest markup for the Taycan (don't even get me started on how ridiculous the cash grab of dealerships is right now). We ordered our vehicle and waited the necessary 6+ months for it to be built and delivered, as is standard these days. On the day of delivery, we pointed out to Sal, the General Sales Manager, that the current list price on Porsche's website was about $5000 cheaper currently than when we first ordered the vehicle. Having bought a Tesla less than a year prior, upon delivery of that vehicle we brought up the same point, and, due to their varying prices, they honored the cheaper price. Things went differently at Porsche Bakersfield. Sal tried to convince us HE was doing US a favor by charging us the dealer markup. He tried to claim he was giving us a break on the markup (originally $5000) because now they are marking the vehicles up by at least $15,000. First, we pointed out we were talking about MSRP to MSRP comparisons. Second, we explained the reason we chose Bakersfield is because we shopped around for the cheapest dealer markup when we ordered the car, which happened to be them at the time. We further explained he was, in fact, not doing us any "favors" by cutting some arbitrary dealer markup price. This is when he got very angry on being called out on the BS he was trying to serve us. He refused to talk anymore with me and stated he would only deal with my family member from then on. Needless to say, angry Sal did not honor the cheaper updated official MSRP. To make matters worse, they tried to upsell a bunch of useless "protectants" and "tire warranties" which they claimed every one of their customers buys. I would like to ask for the receipts to prove that outlandish claim. Granted, just about every other company and dealership offers these high markup items to squeeze money out of buyers. But at this point, it was insult to injury. Ultimately this was a disappointing experience. I understand the current state of affairs with car shortages these days, but what angry Sal fails to realize is 1) this windfall for dealerships won't last forever and 2) this is not how you build return customers. There is entirely too much competition to have to deal with these kinds of shady practices, especially for such an expensive product. Shop anywhere else but here. There are places within 2 hours that offer the same or even less markups for the Taycan (as of writing this post). Our past experiences at the dealerships in Pasadena and Valencia felt more genuine than whatever was happening here. Buyer beware!!! read more

Was on an anniversary trip when service due warning came on. Stopped here and received prompt and friendly service. Hunter Villanueva was great! Great service and got me back on the road promptly. read more

Joel is great! (sales) Kudos also to Rob (sales manager) and Jesus (finance manager that made the usual yukky paperwork a breeze) We had been shopping around - even out of town for a new replacement lease. We had to return a vehicle from another dealership and we did not want to downgrade from our BMW SUV quality, comfort and reliability. My hubby is a real car guy so this transaction was very important to him. It has been almost a week since the new Cayenne delivery and we love it. They placed it on a truck from San Diego after a search for just the right color and it arrived in perfect condition. Also, it came in a short amount of time. We did not want the miles on it to have to go and get it nor to have someone drive it here. So, at their expense it was no problem for them! There was one desirable vehicle in LA but they were sticklers there and did not want to trade. 1st year of oil changes free. Mega deal on this SUV. Management came through with the right numbers for sure. As the family banker, lol, it had to be the right price. Hubby gets googly eyes in car lots and I have to sometimes reign him in! The owner of the local dealership even called during the process to make sure we were happy and that they were doing everything right. Hope our relationship with Porsche stays a 5. We are very satisfied! read more

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Probably one of the worst dealerships I have ever been to. Everybody ignores you and whenever you do end up getting a hold of somebody they are full of themselves and talk to you like you are bothering them.. They are very arrogant and stuck up. I've taken my 911 there to get serviced multiple times and every time I go in there I have a bad experience. To start off the wait times are ridiculous and it isn't because they are busy doing anything productive. They are usually just standing around talking to each other trying to ignore you when you finally get a hold of one (which is a mission on its own) they act like you're below them. They talk to you like you're stupid and you don't matter. One instance was when I went to the parts department. I was waiting for about 15 minutes and instead of helping me and asking if I had been helped (which I had not been helped) the two employees in the neighboring desk were flirting behind the counter until I asked if they were going to help me. That's when I finally got the part I needed. A different time my car was in the shop due to electrical issues after my vehicle was rear ended. It had been weeks and I had received no updates so I called to get an update. The gentlemen who answered was talking to me like it was a chore. He didn't answer any of the questions I had so I went to the dealership to find out for myself. Once again I was ignored by everyone in that dealership. After minutes of trying to get an employees attention I finally got my answer. Overall, the employees at this dealership need to learn customer service. There are many other times I've had bad experiences with them. They forget that the customers are the ones who allow them to have a job there. Without customers there's no dealership. I'm not the only one who has had these experiences in the past either. I've had other fellow Porsche owners tell me that Porsche of Bakersfield is by far one of the worst dealerships they've ever been to. After my last experience with them I've decided that I'm taking my business elsewhere. Somewhere I get helped and they don't make it feel like a chore to speak to me. read more

Tyler tried to sell me a car, but I wasn't going to pay an extra $17k on a $30k car with a great credit score.

Where can I begin?! Steve, Jesus, Sal, & Ryan were nothing but professional and they have earned a customer for life! They got the deal done with no hesitation and even delivered the car to us 200 miles away and we could not be any happier with our 2022 911 Turbo! Thank you guys again and cannot wait for the next one. Great deal, great staff, and beyond PROFESSIONAL! read more

Porsche Bakersfield - Car Dealers Near Me - Bakersfield, California

I don't normally write reviews but Kelly, Sal and Maria at Porsche of Bakersfield for the first time had made car buying a quick and pleasant experience. We have a 2 year old and didn't want to drive to the LA dealerships like we've always have and deal with a long teeth pulling experience so we decided to give Bakersfield one last go. We were sooooooooo glad we did, Kelly was extremely helpful and quick with the info we requested and very attentive. Sal didn't play games and cut to it and Maria got us in and out very quickly. They did a great job and I don't care if your looking for another brand go there first before you go anywhere else. Will recommend to anyone buying any brand first. read more

Such a great dealership! Everyone at this dealership is friendly, honest and professional. Me and my father drove here from Los Angeles to buy a 2021 carrera; everything was streamline - the deal was honest with no games or gimmicks. KELLIE ANDERSON was my sales person, and she was thorough and prompt and professional; she delivered flawlessly. Sal was great - professional and prompt with no games or gimmicks...they have just made life time clients. Honestly it felt like I'd known everyone at the dealership for years - they are very welcoming and warm. Thank you guys again, we will see you very soon! read more

This dealership and their professionalism is how buying a car should be modeled after. I am a car enthusiast - and have bought many cars ...and I don't have time for games. After numerous false availability visits, mark ups and plain snobby attitudes (rusnak Porsche, downtown la Porsche and woodland hills Porsche) I found this gem of a dealership. Made a call, my sales consultant Kellie Anderson was quick to respond, very nice, and confirmed availability of the car and the deal was done over the phone in 30 minutes. I picked up my car the next morning - as promised and with a welcoming smile. No games, no gimmicks, no attitudes. If you're in Los Angeles, and want a Porsche - Audi or even a VW - Take a drive to Bakersfield - you'll thank me later. read more

Porsche Bakersfield - 2021 Porsche 911 carrera cabriolet - Car Dealers Near Me - Bakersfield, California

Best customer service! Thank you for your service Walter Uribe!! He took his time to make sure we test drove all the vehicles on his lot.. with a wealth of knowledge of what each one provides. Hopefully I can make a purchase here soon! read more

Natasha Molovstvova was AMAZING and got me into my dream car! I am so grateful for all she did. She answered ALL of my questions! She exceeded my expectations. I highly recommend you call her! read more

We stopped by yesterday looking for a used Macan, they had one there a 2017. Was told the price is $44,995. Test drove the car, came back and was told the price was $46,995. Came inside to work out details of buying, price went up again to $47,995, we made a offer if the reduced the price $1500, they came back with another price hike to $49,995, but would take off $700 if we buy it. Our trade had a value from CarMax, this was on their paperwork as we attempted buying. Last minute they told us they can't honor that value or take the car in trade a 2017 MBZ SUV. We went back to CarMax and sold them the car, we located another 2017 Macan for $12,000 less. Horrible customer service to raise the price 4 times, this is not dealing in good faith. read more

I had an appointment, but that makes no difference every time I come in this young lady has an attitude very rude and not welcoming I asked her were do I go I have an appointment she said so does everyone else. OK I GUESS IT MAKES NO DIFFERENCE THAT I TAKE THE TIME TO MAKE ONE ONLY TO BE TOLD THAT. Thanks Amanda for making me feel welcomed read more

I honestly was not too impressed with the service here. We were always loyal to Lexus, but decided to branch out and was disappointed. Lots of miscommunication on service and delays. They only treat you special before and during purchase of their cars, after it's like you don't really matter. We are going back to Lexus. read more

Dealing with Jason Fuerta (Service Advisor) is was all-around great experience. Jason is very personable, sharp, professional and attentive. He truly loves Porsche, and is committed to provide the best service possible. Jason has a real "can do" attitude. Jason, actively worked with me to take care of the issue I was experiencing with my vehicle. He's easy to get a hold of and actively communicates status via both phone and email. Additionally, Jason is extremely personable, knowledgeable about Porsche, and display the right attitude towards customers. read more

Kelly helped us purchase our cayenne and she was super professional and helpful and sat down with us for more than an hour customizing our car. Definitely recommend this dealership and 100% ask for Kelly if you are purchasing a car! read more

We live in Los Angeles, where there is no shortage of Porsche dealerships, but I had to take the time to say how amazing Porsche Bakersfield is. General Sales Manager Salah (Sal) Ahmen and Sales Ambassador Kellie Anderson are the best of the best. They are honest, kind, patient, friendly, genuine and easy to deal with. While there are some ok, or even good Porsche dealers locally...it is worth the time to use Bakersfield Porsche. What is most appreciated, is their honesty & fairness with pricing and not trying to gouge with bogus "market adjustment values" like so many L.A. dealers are doing (in fact, even dealers outside of L.A. are tying this). Bakersfield Porsche...A+ read more

Wow! How things have changed within the past few months. First off, Costco decided to end their relationship with this dealership. There were issues about having available models in stock (I am told). This place has zero inventory. I would not be surprised if this place closes down in a year or two. How can a porsche dealership only have 1-2 911s in stock? That is ridiculous no matter how you cut it. Secondly, they DO NOT accept deposits on cars here. If you want to build a car, you need to make a nonrefundable partial payment of 5,000 on the car before it even hits American soil. This is stupid. This creates a lot of problems because that car is yours no matter what. If there is substantial damage on the car, it's yours. If they take the car out for a spin, put 500 miles on it and open up the engine, it is still yours for full msrp. This is ridiculous. For comparisons sake, other dealerships will take around a $2,000 refundable deposit. Lastly, the manager is condescending. I configured a $111,000 991 carrera s (not your most expensive porsche, but still a large chunk of change), which is about 4 grand lower than the one they configured, and he laughed in my face. He smugly asked if the car came with a roof. We are in a down economy. He should be treating every customer he can get like a god. I would not be surprised if this place closes down after 2 years. Think about it. Even costco ran away from them. Costco! A Goliath company, that is willing to do business with anyone, said no to Porsche Bakersfield. I would suggest you do the same too because I think that says volumes about their business. read more

Impeccable customer service by salesman Nathan, manager Rob, finance manager Tawny, service advisor Jason. They truly care about their customers and product. I'm referring my Porsche enthusiasts friends and family to Nathan. read more

This is a great dealership. I live in LA and travel all the way here when Im interested in a Porsche. There is a salesmen named Arron who is extremely helpful. He knows the products inside and out and is always happy to assist with questions. Weather its regarding financing/leasing or the product itsel, he will have the ansers to all your questions. If you are anywhere in Southern California and want to purchase a new Porsche check out Porsche of Bakersfield. Its worth the drive and extra time. read more

the best dealer they helped me in so many ways thanks to Braulio and the manger and Maria from financial they where the Sweetest patient people thanks so much for helping me your awesome read more

I had the best experience at Porsche, everyone there was outstanding . Car salesman Paris was wonderful and helped me drive off in a brand new SUV. If you ever stop by make sure to ask for Paris. read more

Best car buying experience ever and I've purchased over 25 cars in my lifetime. If you want to work with real people who are straight up and strive to give you a great deal, Porsche of Bakersfield is the place. I drove 150 miles and passed six other Porsche dealers to conduct business with these guys and was not disappointed. Flat out the best car buying experience ever. Quick, professional and they even bought me lunch: best shrimp tacos ever. If you're like me and despise the whole car buying game, hit these guys up and find out what true professionalism is all about. I love my new Miami Blue 911 CarreraS. Got a fantastic deal from some quality people. If from "The OC," LA or even Sand Diego, make the drive it's not that far and totally worth the investment. Ask for "Z." read more

After agreeing to a lease contract on a 2020 911 Carrera S, the sales rep told me after 3 weeks of waiting they cannot do the deal anymore (awaiting delivery). Ever since the new management, The Cardinale Automotive Group, this dealership has not been the same. I am local to Bakersfield. Extremely disappointing. read more