Just had my Cayman in for it's spring maintenance. Would never take it anywhere but "Porsche of Beachwood". The new dealership is spectacular. Big, beautiful, and modern with all the conveniences you could ask for. The personnel in the service department are all friendly, efficient, effective, and professional. It is always a pleasure doing business with them. For all things "Porsche" this is the only place to go. read more

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Extremely disappointing and classic dealership bait-and-switch tactics. I inquired on a pre-owned Porsche they had listed, intending to move quickly as a serious buyer. They expected top-dollar, full retail pricing for their pre-owned vehicle, yet tried to lowball my trade-in vehicle by roughly $10,000 below wholesale--and they did this sight-unseen, without ever even laying eyes on my car. To top it off, they wouldn't even honor the written trade-in estimate generated directly by their own dealership's website tool. If you are looking for transparent, honest business practices, look elsewhere. Plenty of other dealers out there actually respect a buyer's time and intelligence. read more

We had an exceptional buying experience with Porsche Beachwood. Kyle, Rick, Greg and the rest of the team, were very welcoming and helpful. They have a true commitment to meeting the level of excellence the Porsche brand demands. The same passion for the Porsche brand, can be consistently felt throughout the Porsche Beachwood center. read more

Terrible Experience - Still Waiting on My Spare Key I purchased a car from Porsche Beachwood in 2023, and they promised to send me a spare key. It's now 2025, and I still haven't received it. Every time I follow up, they claim it was mailed out--but I never got it, and they haven't provided any proof of shipment or a real solution. For a dealership selling luxury cars, this level of service is completely unacceptable. If they can't handle something as simple as a spare key, I'd hate to see how they deal with bigger issues. If you're considering buying from them, be prepared for a frustrating experience and empty promises. read more

They were pretentious and deceptive when I decided to buy my car at the end of the lease. They quoted a significantly higher price from the contract and added hidden fees. When I mentioned to my sales rep that it sounded high, his comment was a curt "so "and the second time I asked he just said "and"without offering any explanation. I did call Porsche International and they were very helpful and I was able to deal with them directly and paid the contract price. By the way, as the market is crazy, I sold my car for $8k more a week later and went with an Audi so that I wouldn't have to deal with Porsche Beachwood. read more

I have went to the car show in July 2022. Me and my brother went and i went to check out some cars because i used to have Instagram to find that out and we went. Again we went to check some cars i got a shirt i had a glazed donut it was delicious it is my favorite kind of donut i got to sit in some cars and i got to sit shotgun in a red Porsche 911 997 convertible he showed me his songs and i picked one he revved his engine for me because i love the engine note of cars and once he left i saw him roaring down the road. Then i got a ride in a guy's green Tesla Model S Plaid his name was Sasha we took a ride i took shotgun and my brother sat in the back we drove together i had played my favorite songs and he showed me how fast it went and boy did the car have its lethal force it was fast i almost passed out there but i was fine and i did watch the cars leave that's the best part when you're at a car show is hear the cars vroom once the leave and it was a blast i did hear they are moving their location and i hope i can join the next car show at their location and i hope to go check out the new showroom and check out the new Porsches in the showroom i cannot wait to go back to Porsche Beachwood this dealership deserves an award for the best dealership in Cleveland honestly. read more

Do not buy a vehicle from Porsche Beachwood. The right hand does not talk to the left hand. The sales team is excellent. The technicians are skilled and really great. This is the only reason I'm giving two stars and not one star. The management, organization, follow up, and communication by the repair personnel is absolutely atrocious. They treat you like a fool. Once they have your money, don't expect them to treat you like a customer. It's a façade. I've given them the opportunity over three years to prove to me they deserve the benefit of the doubt. But they do not. Recall items for scheduled drop offs are not ordered and I've had several wasted trips. This is because they choose not to pick up the telephone and tell you not to waste your time coming down there. They do not answer the telephone. They do not answer texts that they are expected to communicate through. They do not return telephone calls and they do not pass on messages to each other. They also will not supply complementary vehicles, unless you've spent over $100,000 on a car. Those are the customers that they treat like precious cherubs, not the average person who buys a new or certified Porsche. I'm really sorry, but if you charge me a premium price for a premium vehicle, the least I can expect is competent service and good communication. You will note I'm not even expecting premium service at this point because they are categorically incapable of this. I've also given them the opportunity to change by speaking with their management. Nothing changed. A bad customer experience typically is relayed to a minimum of seven people. I'm sorry, Porsche Beachwood, but you had your chance. Time to move on to more reliable service personnel. You don't deserve my custom. Note to management reading this: please don't bother responding with shallow platitudes, an email address, or telephone numbers. You know who I am. I was nice to you and I gave you a chance. Your frontline service personnel treated me terribly on a consistent basis. Maybe start there if you want a wider customer base, and positive comments passed on to others. read more

The service here is impeccable!!! It really is challenging to find good service. Thank you Porsche Beachwood for continually delivering excellent service. read more

I have purchased Porsches from three different Porsche Dealerships in the past few years. By far and above my most pleasurable experience has been with Beachwood Porsche! I live over three hours from this Dealership. In December 2019 Mike Manikas was remarkable. Every item was addressed immediately and professionally. No "Games" played here! Every detail was completed from the comfort of my living room. My 911 was delivered to my driveway in a covered box truck. It was like having a Porsche Dealership in my backyard. Seriously you want contact Mike Manikas your next Porsche. read more

Porsche Beachwood - windows being tinted - Car Dealers Near Me - Beachwood, Ohio

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The best place in the tri state area to buy a Porsche. I had been looking for a Porsche Cayenne S for a while. I found one at a used car lot but, it wasn't maintained very well and needed some work. Then I found one I liked at Auto Palace Porsche in Pittsburgh but, it wasn't the color and didn't have all of the options I wanted. While on a weekend trip to Cleveland I figured I would give Porsche of Beachwood a try since we were in the area at Beachwood Place Mall. I'm glad I did. Once I pulled up I was greeted by Rick Balas, one of the sales professionals and he was just that, very professional. He asked if my wife and daughter wanted to come on the test drive. They were to busy in the car playing on their phones to come. He even offered them hot chocolate and coffee as it was a very cold day. As Rick and I went on the test drive he told me all about the Cayenne's service history and features and was very honest about everything. Once we arrived back at the dealership I told him I was very interested and he gave me a print out of what the vehicle would cost and his business card. Rick didn't pressure me at all! I then went on my way. Three days later I decided to purchase the vehicle. I let Rick know that I would be there Saturday to pick it up. He had it cleaned up and had the front bumper touched up were some paint was missing and even threw in a new set of summer and winter floor mats for free! Phil Snyder, the Sales and Finance Manager had all of my paperwork ready and made buying my Cayenne a breeze. Once the paperwork was all done Rick took me out to the truck and showed me how to operate the radio and navigation system and answered all of my questions then sent me on my way. I have been smiling ever since. This is my first Porsche and I love it. I will be keeping it for a long time which is a shame as I won't be going back to see Rick for any new Porsches anytime soon. Time to talk the wife into getting a Porsche Panamera! I highly recommend Porsche of Beachwood and Rick Balas to anyone in the market for a new or pre loved Porsche. read more

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Porsche of Beachwood is the best place to buy a porsche, the workers there are friendly and the do every thing super fast. And thank to the amazing salesman Greg Castell he helped me to choose the right color for my Macan S. He showed me a lot of Cayenne interior and exterior colors that are similar to my future Macan, and when my Macan arrived it looked exactly like what I want. After that Greg helped me to find a good insurance and to buy some accessories. Thanks a lot to Greg I'm very happy with my Porsche read more

Porsche Beachwood - Car Dealers Near Me - Beachwood, Ohio

Rick Balas gets 5 stars! Porsche Beachwood and the entire staff 5 stars! I've got five Porsche dealers closer to me, however it's Beachwood for me! read more

Kyle has made every visit a pleasure. In November I picked up a manual Cayenne here, and Kyle had no issue with me checking out every nook and cranny, crawling underneath (a lift was offered, we'd have to wait a few), and test driving it for a half hour or so. The process was smooth! I do want to note, we made a verbal agreement when I purchased the truck that wasn't put in the contract. It was stupid of me, but Kyle lived up to his end and took care of it. Absolutely perfect experience. read more

Warning - when working with Beachwood Porsche be careful. I gave them a $2500 deposit on a used Macan (CPO). They sent me the papers to sign and 40 minutes later they called and said "Sorry, the manger decided to sell the car to someone else". I had been working with the nice sales guy and he was great, but his management doesnt respect the process and sold the car although I had given my Drivers License, the Credit Card (they ran the $2500). Just an awful experience. read more

I Purchased my 4th Porsche last week from Aristocrat Motors (they are fantastic) in Kansas City, Missouri. I paid $187500.00 for a certified Porsche Pre-Owned Turbo S.. VIN # WPOAD2A--KS140752 ..I asked Aristocrat motors to contact my local Porsche dealership for Orientation to my new 991.2 My Local Dealership is Beachwood Porsche here in Ohio. Phone #( 216) 763-4911. Aristocrat motors contacted Beachwood Porsche and then contacted me regarding my orientation and provided Greg Castelo's information and phone # so I could make arrangements. I have always used the Beachwood dealership for all my servicing needs.. and the Service Dept does a great job. I have been a lifelong customer here. In any case, I met with Greg Castelo the "delivery Coordinator". I drove one hour to get to the Beachwood dealership. Greg and I arranged a time to meet. I was on time..however he had one other customer show up an hour early.. Greg then apologized and literally turfed me and ran off..Telling me to come back? .I went and got lunch.. came back.. Greg spent 15 minutes before he turfed me again!! for another customer.. So I Drove 2 Hours and ruined my whole day.. I never got to my list of questions regarding my 2019 Turbo S.. Greg did a disservice to Porsche and to me as a dedicated Porsche enthusiast. Greg marginalized me in every capacity.. I enquired about returning but he basically said he "was to busy".. I am beyond disappointed and I still have NO Idea on how to take advantage of all the features of this awesome vehicle that is nothing short of "artwork"... I am left High and Dry ... Thanks to Beachwood Porsche. My experience at Beachwood Porsche on May 19, 2020 was horrific. I file this complaint in the hopes that this situation can be resolved.. I am very upset on how I was treated and the time that I wasted. I am a member of PCA. I have nothing against Porsche as An Automobile company.. and will always continue my loyalty to Porsche vehicles.. It was the customer service at Beachwood Porsche that was 100% deficient. I filed an official complaint with Porsche of North America on todays date regarding my appalling ill mannered treatment. I will also notify Penske Automotive . This is NO WAY to treat a loyal and polite customer. I am furious about this. In short, My scheduled orientation in summary "was a circus". Fortunately .. I have Porsche of North Olmstead when the time comes. Sincerely, Dr. S. D. Gross MD FACFAS read more

Porsche Beachwood - Car Dealers Near Me - Beachwood, Ohio

The guys in the service department at Porsche of Beachwood are some of the best people I've *ever* met in the auto business. I was on a cross-country road trip in a 996 that I had bought the day before, and on emerging from the hotel, saw some dust that could only be caused by the rear tires destroying themselves. A quick search on Apple Maps and I found these guys closest to my route. I reached Walt on the call and he was very kind to search locally for tires. He found a couple that worked for my car and said to "come on in"! When I arrived, I found an immaculate facility with lots of super friendly guys. They said I got lucky that the weather had been terrible and otherwise it might have been harder to fit me in, but Dave was able to do a four-wheel alignment, fit new tires, and get the car washed by the rest of his crew in under a few hours. I got lunch at a great little place that Keith had recommended while waiting and it was a fun afternoon! I was especially impressed that these guys have a relationship with their insurer whereby customers are encouraged to be around their car while it is being serviced. That shows how deep Porsche of Beachwood thinks and cares about their customers. In a day when most companies are happy to stick with the status quo and save a few bucks on their insurance premium, the PoB staff goes the extra mile to make it an experience rather than just an expense. I can't recommend these guys highly enough! read more

Went here looking for another 911. They said make an offer and when I made an offer they told me that they rejected an offer $3k below listed price. What's the point of asking the customer to make an offer if you're going to provide that kind of response. Might as well say our price is firm so it doesn't waste the customer's time. read more

Having recently developed an interest in possibly acquiring a new Porsche Cayman, I stopped by Porsche of Beachwood to try one on for size and get an up-close look at them to decide if I really wanted to pursue purchasing one. I think that I, along with many, often dread visiting an auto dealer of any sort; will you be accosted by numerous salesman upon arrival, will you be pressured into making some kind of immediate commitment, will you be visually 'pre-qualified' and then subsequently ignored or brushed off if they think you aren't serious or are merely seeking information...the list goes on regarding unpleasant dealer visits. Suffice it to say, sometimes it's not a pleasant experience. With all that in mind, I can assure you that visiting Porsche of Beachwood is the farthest thing from those stereotypical dealer experiences; it was a truly enjoyable venture with absolutely no negative aspects and not only did I come away from the visit extremely impressed, but it was one heck of a good time as well. As I had come straight from work, I was looking, well, like I had just come from work. No matter, I was greeted, treated and dealt with in both a professional and comfortably relaxed manner. After spending some time with Steven Y, I had more info that I had hoped for, had free reign to sit in and crawl around a Cayman S they had in the showroom and when I expressed a concern about the exhaust sound of the Flat-4 engine, Steven grabbed the keys to a unit out in the parking lot and started it up for me to hear in various modes, running thru the gamut of the 'live testing' scenarios that allayed my fears regarding how the car sounds. Cold start with valves open, then closed, a few nice revs with valves open and then closed...it was a real treat to hear live as opposed to online sound clips...and far more realistic. I guess in the end the best way to sum it up is that it was such a nice experience that it added to the total experience of a possible purchase as opposed to being a necessary evil during the process of procuring a fun car. It was really kinda like going to a car show w/ fellow enthusiasts as opposed to a trip to a typical car dealer. A winner for sure, exemplary organization they have there at Porsche of Beachwood, highly recommended. Heading back today to further investigate the possibilities and looking forward to it like a child on his way to an amusement park. Sincere thanks to all at Porsche of Beachwood, especially Steven Y. Purchasing a car of this nature should be a pleasant and fun experience and they sure are adding to that with each visit I make there. read more

I just bought a pre-owned Mercedes-Benz CLA 250 from Porsche of Beachwood and I am very satisfied with their service. Since I live in Columbus and I have about 2 hour drive there, I was in contact with Tiffany Hansen for a few days and she answered all of my questions and addressed all of my concerns via email. She was very quick and accurate in checking the options on the car and providing me some details. They were not pushy at all and they gave me a lot of time to test drive the car and spot check it. The only minor problem that I saw was that the milage of the car was reported by mistake (13K instead of 20K) which they fixed in less than a day after I notified them via email. They were also very quick in taking down the vehicle selling page on their web site after I purchased it which I think is good to avoid misleading other potential buyers. read more

Excellent dealership. Kyle is the best. The entire site is very customer oriented. Bought 3 vehicles there over the years and have never had and issue. Kyle and the used car manager keep their word and follow up is the best. read more

They sold me a used vehicle that was giving off transmission codes and I'm 100% sure they knew the whole time! I was NEVER treated like a "Porsche" customer..... buyer beware right?! read more

Professional and dedicated workers thrive here. I like to think of this place as a destination where you arrive but your heart remains. Look for Brandon- he's an excellent honest salesman. read more

My experience at Porsche of Beachwood with Tiffany, Greg and Steve was simply outstanding! Tiffany took her time to help me find the right vehicle and was extremely supporting and informative throughout the process. Steve was committed to making sure that I felt comfortable with the decision of purchasing the Macan despite the technical bulletin issued and the delay. The team continued to inform me throughout the process and worked to ensure that I had a smooth transition through the process. Greg was outstanding in explaining all the features of the car and took his time to ensure that my husband and I were well educated upon pick up. The entire team made the experience easy and enjoyable. I am overly delighted with not only the car but the experience. Thank you!!! read more

Steve Youhana has been a pleasure to work with. Buying a car out of state without ever seeing the car can be a little scary but Steve did everything in his power to make it as smooth as possible. Great salesperson to work with and truly a professional. If I buy another Porsche, this dealership will be at the top of my list. Thank you guys read more

Had an amazing experience ordering a new 2017 Panamera Turbo for myself and a 2017 Macan Turbo for my wife! The dealership did everything in their power to make the experience as easy, streamlined and as friendly as possible, along with prepping the car to our specification. Highly recommended! A+ read more

Had the worst experience ever. If i could rate it at 0 i would. Took my car Porsche Panamera in for repairs after being involved in an accident, not only did they not fix my existing issues, they broke what was working to begin with and refuse to accept it. I brought the car there with one issue, picked up with several. Including a transmission and check engine lights on. Owned this car for a while and never had issues with sensors or transmission, until i picked it up after service from them. When i pointed it out to them they blamed this on me and said if i didn't like how they serviced/fixed my car to not come back to them. And refuse to fix or work on my car at this dealership ever again. Id myself not want them to ever touch my car again, but the point is i brought my car in with a spoiler problem, and by the time they were done, trunk and my pano roof was all not functioning. After speaking with all of their managers, including general and service managers, i realized none of them are knowledgeable about their product and service. BE AWARE OF THIS PLACE!!!! If you want to bring your car for even as simple as oil change, you might be needing a whole new transmission or engine after you pick it up!!!! Contacted Porsche Headquarters and response was it's not our problem deal with Porsche of Beachwood! Will never buy another Porsche ever!!! Do your own homework and google search for all Porsche problems before buying Porsche... read more

I just purchased a 2015 Cayenne Diesel from this store. My sales guide was David McCaig who was spot on in getting the exact car I was wanting. The whole process was so painless I would highly recommend them for all your automobile needs. Sincerely, James Watkins read more

Had a recall for my Cayenne. Scheduled a service and needed a loaner. Called and had to wait over a month to get the loaner with my appointment. Showed up today and they said there was no loaner. Missed a meeting because of this and only received an explanation of how they used an "outside service" to schedule my appointment and no longer used them. Wouldn't someone call me to let me know? Told me it would only be 30 minutes - sat for over an 1:15 minutes before the car was done. Will not visit again. For anything. read more

I bought a new car from Porsche of Beachwood and have to say this was by far the best experience I've ever had with any dealer. Every step of the process was perfect, from working with the salesman, Brennan, finalizing paperwork with Andrew to scheduling a delivery with Greg. I bought the car from out of state and was given VIP treatment throughout. The little details like sending video communications, professional photographs, video walk around of the car, daily updates by phone, etc made the process especially easy and enjoyable. Even the pricing I was given on the new car and on my trade was very fair. If I'm ever in the market for another Porsche, my first call will be to Porsche of Beachwood. read more

I have purchased numerous automobiles over three decades. Working with Tiffany Hansen and the Beachwood Porsche Team was the best automobile selection and purchasing experience. Tiffany's knowledge regarding the models and options is exemplary. My experience was seamless and one hundred percent positive. I can't imaging purchasing a car from any other dealership. Thank you Tiffany! David read more

We purchased a pre owned (however it was in amazing condition) Mercedes from this dealership and from start to finish we were not only impressed but we were treated like royalty. We did leave the dealership briefly to look at the same model Mercedes at the nearby Mercedes dealer but after learning that Mercedes was in an unacceptable condition we returned quickly to the Porsche dealership. By our return to the dealership it was nearly closing time but they didn't mind staying open for us. After all the paperwork was finished they took us on a tour of the dealership and it was pretty awesome. They offered us refreshments and the whole process only took 2 hours to complete. Highly Highly recommended. read more

The GM of the dealership contacted me within a day of me posting my review and asked for more details on what happened and how he could make it up to me. We exchanged a couple emails and he apologized. A day later an overnight package arrived with a gift certificate to Gibson's Steak House along with a written apology. A very kind gesture and much appreciated. read more

My wife and I had been shopping for awhile and we knew exactly what she wanted. After convincing her that there was no way we could get a new Cayanne, I found Bruno and he helped me find exactly what she wanted instead of trying to sell me what they had on the lot. As where this sounds simple, it amazed me how at two other dealerships in another area, we felt we were being pushed into what they had on the lot and not what we wanted to find therefor, this went a long way and so did he. He has also helped me to conspire to present the vehicle as a surprise gift for my wife even going as far as to offer to deliver it personally. The delivery is scheduled for today so as long as everything shows up looking good this will definitely change to a 5 star review. Thanks for everything Update. The vehicle arrived in great condition and the wife was floored when she came home. Tears, screams, etc and then showing it off the rest of the night Thanks again read more

Walt got my 991 in for service timely, had a nice loaner and he is getting it back to me on Monday. Responsive and on top of server so campaign items which makes me feel a valuable customer. I really appreciate the value of having even routine service done at Porsche of Beachwood. read more

I am so impressed with Steven Youhana and his team at Beachwood Porsche. I've been looking for a GT3 for a while and Beachwood happened to have one with the right color/spec. Not my first 911 but my first GT3, and I've never bought a car unseen before. I contacted Steven and he got the ball rolling. Steven was professional, courteous, knowledgeable, and prompt every step of the way. He made me feel at ease about purchasing a used GT3 sight unseen. Nick the finance manager and Greg at transport were outstanding as well. Car arrived from OH to CA last week and it is simply perfect. I am looking forward to many more 911's from Steven at Beachwood! read more

Porsche of Beachwood should be the only dealership you should consider if you are in the market for a Porsche. I live in Michigan and was able to conduct the entire purchase from home, and they had my vehicle delivered right to my workplace. A truly outstanding customer service experience without the attitude that often comes from luxury car dealerships. These guys will bend over backwards to make sure you get what you need. I was thoroughly impressed and will be a lifelong customer. They deliver all over the country and have an excellent virtual showroom. Give them a call if you are considering a Porsche. read more

After weeks of reviewing Porsches online, I submitted an inquiry to Porsche of Beachwood and was contacted by Dave McCaig. Dave's knowledge about the Porsche vehicles allowed me to select the features that most fit my needs, wants and allowance. He took all the guess work out of the selection process and there was never a hard sale. It would be a few months later before I took the plunge. My initial target was the boxer but after several discussions, visits, etc, I eventually decided on the 911. Best purchase I could have made. Dave kept me informed on the status of the vehicle's arrival and sent me a pic of it as soon as it arrived. The personnel walked me through all of the features, streamlined the paperwork and had me in my vehicle without delay the same day it arrived!....I love my 911 and the purchasing experience. The staff at Porsche of Beachwood is the best. They truly care about the customer buying experience and of the course my car is all I dreamed it would be! Thanks guys!!! U O F read more

I've been searching high and low for a black Panamera Turbo and finally found the perfect one. We are in contract now with Porsche of Beachwood and have to say this has been a very smooth out of state purchase so far! Sales Associate Steven Youhana has been professional, diligent and responsive at every turn. The paperwork is on it's way back tomorrow and soon the car will be transported to CA! Nick from Finance is on top of his game too. Highly recommend, keep up the good work! read more

Purchasing a Porsche here was one of the smoothest, efficient transaction I have ever had with a vehicle purchase. ( 2 BMWs, 3 Mercedes-Benz, 2 other Porsches).. Thorough, considerate, knowledgeable, Went the extra mile to make it a great experience! I cannot say enough GREAT things about our sales associate, Michael Kane. When you next consider a new vehicle, have a conversation with Mike Kane @ Beachwood....... You will be very happy that you did!. Dave K. read more

The service department is horrible! Very unprofessional and rude,they do not care about the customers happiness at all. They had my car twice ,never once called me about it,nor was it fixed right. Go some where else to have your car fixed take it from someone who knows. read more