Ora is incredibly professional, compassionate, and genuinely kind. Since moving back to the Bay (3…read moreyears ago) from LA, I hadn't been able to find a loctician that can do my hair . So my locs had experienced a lot of breakage and uneven parting. A friend referred me to Ora, and I truly couldn't be happier with the results. She went above and beyond and completely brought my locs back to life!Thank you for your hard work, beautiful energy, and care during my appointment. I'm so honored to be a new client

The ladies here are always so friendly and full of great energy! No matter who you book with,…read moreyou're in good hands. There's nowhere better, trust! I drive from Los Gatos to Oakland to get my hair retwisted here, and every time, it's been worth it 100%. I was stressing over what to do with my hair for my civil wedding since my locs are still relatively short, but I had a vision. Luckily, I could book a last-minute appointment with Ravyn, and she gave me the most beautiful barrel twist and bun ever! I couldn't be happier. Thank you!

I wanted to try something new and decided to get waist length braids which are pretty trendy right…read morenow. I was greeted by Sharice who was very bubbly (at 9am, amazing!) and gave an excellent shampoo. She scrubbed my scalp (in a good way) that reminds me of the way my mom used to scrub my scalp before she got carpal tunnel lol. I have really thick hair so it is very rare that someone really takes their time to clean it well as well as knows how to maneuver through it quickly! Sharice did a great job, my hair was soooo clean. I could've left after her wash & blowdry, I was super satisfied. Miya did my braids and they looked so cool!! Better than I was imagining and she was super attentive to my request for looser braids at the hairline since I workout and plan to pull the hair up pretty frequent. She braids fast and neat. I like the way she used the razor at the ends to taper the braids into a V shape at the bottom so we I pull it into a ponytail there is nice depth and the hair isn't hanging & heavy. She mentioned that she also does feeder braids, so I will be back to try those out before my next vacation.

I had the worst hair salon experience of my life at this place. At my first appointment, the…read morestylist (Crystal) showed up an hour late. The service took longer than three hours. The stylist couldn't define the curls and I left with frizzy hair. When I got home, the extensions caused tension in the temple area. When I came back to have the extensions removed, I was passed off to an assistant and she aggressively removed the extensions. My hair was thinned out and extremely brittle from the aggressive takedown. Never again, I learned a lot from this experience.

After my original braider canceled on me literally 30 minutes before my appointment (while I was…read moreblow-drying my hair according to her prep instructions ), I was ready to panic. Instead, I jumped on Yelp, found Famarisa African Braiding, took a chance, and I am SO glad I did. I called at 8:30am and Famarisa was able to get me in almost immediately. I walked through the door around 9:25 a.m., and by 9:30 someone was already braiding my hair. They had the braiding hair ready to go--I just had to grab the Boho hair for my waist-length knotless goddess braids. Y'all... I was walking out the door by 4:00 p.m. with a FULL head of beautiful waist-length Boho knotless goddess braids. I have been getting my hair braided for years, and I have NEVER finished early enough to still enjoy the rest of my day. When I looked up around 3:30 and realized she was already on the last row, I almost cried lol. These women do not play about their time, and they definitely don't waste yours. The atmosphere was just as amazing as the service. It genuinely felt like I was hanging out at my auntie's house while everyone chatted in French and other languages. The entire shop was warm, welcoming, and full of good energy. The owner's daughter was incredibly kind and even offered me a peanut butter and jelly sandwich while I was there. (She also does beautiful nails, by the way!) The biggest win for me, though, was the braiding itself. I am EXTREMELY tender-headed. Usually, the first night after getting my hair braided is miserable because my scalp hurts so badly. This time? I slept like a rock. Not a single headache or sore spot. My braider listened when I told her I was tender-headed, checked in with me throughout the appointment, and adjusted her tension without any attitude or pushback. That level of care meant everything to me because, trust me, I have absolutely cut braids out before when they were too tight. I can honestly say I found my new braider. Looking back, I'm grateful my original appointment fell through because otherwise I never would have found this gem. If you're looking for PROFESSIONAL, talented, efficient, kind braiders who truly care about their clients, Famarisa African Braiding is it. Period. I recommend them without hesitation.

I found Marie after getting cancelled on same day by a different braider (who I booked 2 weeks in…read moreadvance!) I leave for a trip to Australia tomorrow and was beyond distraught. Miraculously, Marie was able to fit me in! It was meant to be. I requested the boho goddess braids and Marie delivered! Not to mention, she is so sweet and kind! I had a wonderful experience with her and I'm beyond pleased with the results. I recommend her to my friends and relatives. Cannot wait to come back for my next braid style :) Thank you Marie! I love love love my braids!

Andreya has been my hair Angel for years; I have enjoyed the service at B'Gorgeous since the early…read more2000's every appointment is on time! I have Never had to wait for an Appointment nor have I been disappointed with her work; I trust Andreya implicitly....No one is allowed to touch my hair but Andreya! The Consistent Great Service, Clean Environment (before COVID 19)! Andreya & B'Gorgeous services continue to maintain the highest standards of cleanliness, professionalism. I encourage you to allow Andreya the opportunity to provide the same level of care and service I have received for over 15 years.  Andreya is so personable and caring, the level of care she provides is admirable. I am so proud to call her my Stylist and Friend.   I highly recommend anyone in need of self care to schedule an appointment! Andreya ~Thank you for your consistency of service, professional standards and business etiquette! Blessings Dawnn Hills

I showed up excited, to my appointment 15 minutes early, and Andreya still had another client in…read moreher chair. She didn't seem to realize that I even had an appointment scheduled. She told me I would need to wait because she was running behind, but from the beginning, her tone was not very pleasant and I could immediately sense a negative attitude. I'm getting married tomorrow and have other appointments to catch, so I waited an additional 20 minutes before letting her know that I was on a time crunch and would need to cancel my appointment. I asked her to cancel the appointment through StyleSeat, and with an attitude, she assured me she would and that was the only way to cancel it. She then proceeded to tell me that she didn't know my name, which came across as if she was trying to make me feel unimportant. I found that extremely unprofessional, especially considering she didn't seem to know my name or even realize that I had an appointment scheduled with her in the first place. I explained that I didn't feel comfortable leaving until I knew the appointment had been canceled because I did not want to risk being charged through the app. I asked her once more to please cancel it, and her response was, "I'm not gonna stop what I'm doing here to cancel. I am trying to catch up." At that point, I took her card and walked out. By the time I got to my car, I saw that she had rescheduled the appointment and then canceled it. That made the interaction even more frustrating because it showed me that she was perfectly capable of handling the cancellation shortly after I left, but simply did not want to do it when I asked her to. It came across as prideful and as a complete lack of professionalism. It also gave me the impression that she wanted to handle the cancellation on her own time and in a way that would prevent me from being able to leave a negative review on the StyleSeat app. Whether that was her intention or not, the way the situation was handled certainly left me with that impression. Overall, the entire interaction felt unnecessarily rude and unprofessional. I was understanding of the fact that she was running behind, but the attitude and dismissive way I was spoken to were completely unnecessary. I arrived early for my scheduled appointment, waited beyond my appointment time, and simply wanted to make sure I would not be charged for an appointment I could no longer stay for due to her lack of time management.

I've been going to this stylist for years . She has a great new location that has ample street…read moreparking close to numerous restaurants, banks, beauty supply and you can get here by bus. Toni (my stylist) does it all braids, press and curls, weaves, up-dos. She's also a GREAT COLORIST.

Toni is extraordinarily professional, personable and kind--and she does a beautiful job with my…read morehair. The shop is clean and spacious. Easy street parking too. Highly recommend!!

My hair & my entire being feel alive every time I have an appointment here. I've been a regular…read moreclient with Jasynn for several years & she always delivers the best cuts. I appreciate Jasynn's attentiveness to detail & really listening & executing what I want each and every-time. No notes, just fabulous fresh curly cuts. My hair is always soft, glistening and defined. I have 3B curls & I also have been using products Jasynn recommended & has available to purchase at the salon. This salon is such a safe & welcoming space. All of the staff members are kind and passionate.

Clarice has been doing my daughter's hair for years. She does an incredible job in suggesting ways…read moreto keep my daughter's hair healthy. My daughter plays water polo and she is swimming or preaching several times a week. Clarice continues to recommend more ways to keep Sarai's hair healthy and we are grateful for her attentiveness. This salon is a bit off the beaten path but it is worth the time. You can count on getting a private and professional experience

I wish I could rate the quality of the work, the vibe, or the service, but I was never served! I…read morebooked a braid takedown appointment and no one showed up for my appointment. I don't know if they need to fix their booking site (also unclear if it's Booksy or Vagaro but I found and booked them through Booksy). I had an appointment scheduled for 10 AM and it's now 10:25 AM and the salon door is still closed. I should've known when I called multiple times and never got a call back, but I know how the aunties can be, so I figured I would just show up to my confirmed appointment time and be fine. Nope, no show to my appointment. Very disappointing.

My daughter got her hair braided here on Monday, and unfortunately, we were both very disappointed…read morewith the outcome. A full week before the appointment, I submitted a photo of the exact style we wanted to ensure there was no confusion. The style she received looked nothing like the reference photo. Not only was my daughter unhappy, but I also reached out to express our concerns. Rather than being met with any accountability or effort to fix the situation, I was simply told to spend more money with them. It became clear that the priority wasn't customer satisfaction, but profit. This experience is exactly why it's difficult to support some small businesses--when quality and service take a backseat to making money. I genuinely tried to resolve this issue respectfully, but given the response and the poor results, I will not be returning or recommending this salon to others.

I moved to the East Bay from Chicago last summer, and I've been dragging my feet with finding a new…read morehair stylist, because I've had bad experiences in the past. Its always hard to find a good hair place. I found GlamSity on Yelp and it had great reviews (plus it's in a convenient location!) so I decided to give them a try. I tried out their online booking system and I was delighted that they had a Saturday morning opening for the next week. I haven't had a Saturday hair appointment in years - they usually book up months in advance! So I was excited. I booked online and received a confirmation text. I showed up on time for my appointment Saturday morning, but unfortunately they did not have my appointment in their system! :( However, everyone there was super nice and friendly, and one of their stylists (Tamar) took care of me right away, which I am super appreciative for. Tamar is amazing! She asked good questions to get a sense of what I typically do with my hair. She applied a relaxer touch-up, gave me a relaxing wash, and then styled my hair perfectly. I told her I wanted loose curls and she gave me beautiful, beach-y, wavy curls that I LOVED! I got so many compliments that day. And as the style fell throughout the week, it still looked cute and wavy. Thanks, Tamar! I've already booked my next touch up appointment, again on a Saturday! And they accept credit cards. Mind blown! Please note: avoid the online reservation system! Call instead. And they will call you one day before your appointment to confirm.

I went to GlamSity to get a sew in as part of a Mayvenn hair promotion. I was paired up with…read moreMonique who was exceptionally kind and responsive with setting an appointment. The problem I had was the job she did on my hair. The braids were extremely loose and not laid down correctly. The technique she used to braid my hair didn't have a pattern and looked and felt like she just sewed the braid to one side of my head. Yes one side. This caused the weave to look super lumpy and crooked. Although I didnt pay for this sew in because it promotion from Mayvenn hair where if you buy 3 bundles you get to get paired with a hairstylist to do a sew in, I feel as though the company should closely choose their stylist because the job i received wasn't from someone who had 7+ years in braiding experience. It was terrible and had to take it out the next day. She also didn't leave enough hair out around the crown of my head so the tracks were extremely visible aside from my whole head looking lumpy. I would never go back even if it was free a second time. Let alone pay 250$ which is Monique's sew in price.