I visited the showroom Thursday evening. There were several people at desks and walking around but no one spoke to me. I am in the market for an SUV, and I am really interested in the Cayenne. After looking at them and the Macan for a while, I started to grow frustrated that I was being ignored. I asked two ladies behind a desk if there were ANY sales people. One young lady called out to a gentleman and asked if he was with a client. He said "no" with his head down. She then informed him that I would like to be helped, and he looked up at me and said "give me a minute." I stood there as he continued doing whatever he was doing and decided that I should take my business elsewhere. Maybe everyone was busy. I'm going to the dealership in Walnut Creek today, and I hope that I receive better service... or even an acknowledgement at this point. UPDATE: I received amazing service from Phil Horta at Audi Walnut Creek. I purchased a Macan that I absolutely fell in love with. In addition to Phil, the rest of the staff was kind and welcoming. Happy ending for me after such a bad experience in Marin. read more

I bought my Cayman here about a year ago. Michael G. was our salesperson and made the car buying process enjoyable. Before visiting Porsche Marin, I visited another Bay Area Porsche dealership to casually browse and the salespeople were super aggressive, calling us and leaving voicemails repeatedly months after our one visit. We finally had to tell them we were no longer interested in buying a car! Completely different experience here - Michael may have played hard to get, but I'm a pro ;) Love my car and would recommend Porsche Marin for the best selection. I get my car serviced at a different dealership or an independent shop though since I'm in the East Bay. read more

Porsche Marin - Car Dealers Near Me - Mill Valley, California

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This week, I Ubered to Marin Porsche because I was frustrated with the constant service issues and quality issues I had with my Tesla Model S. Thankfully, I met Derrell Brushaber at Marin Porsche. He helped my girlfriend and I pick the perfect car for us, The Taycan Turbo. Derrell is knowledgeable, helpful, and focuses on adding value. We felt so comfortable with him we got the car the same day and drove it home. No need to think about it because Derrell gave us space to feel comfortable and didn't try to push us. Yesterday, my two boys and I went back to see Derrell and he patiently spent an hour with us making sure we understood how the car worked. He even asked my boys if they had questions and answered them! Then, I went home and was struggling with the charger at my building. Derrell said "I'm coming over to help!" He then drove to SF from Marin and solved the problem instantly. The issue was with the charge point cable. He even knew a trick to make it work! THIS is what service is all about. We are so happy with the car and with Derrell! Derrell is a crusher! read more

Porsche Marin - Here we are,excited about our new car! Derrell offered to take this picture! - Car Dealers Near Me - Mill Valley, California

Don't bother visiting other dealers... Porsche Marin is the only place to buy your next car. They treated me very fairly and were very excited to help me get my first Porsche. They are very straightforward and ZERO nonsense. I've had some very challenging experiences finding a car the last 6 months, I'm glad I stopped in to Porsche Marin. Derrell and Michael were wonderful and timely... They took their time to get this deal done and are very honorable people who operate with integrity. Derrell is an exceptional sales manager and a stand-up guy. Can't recommend them enough. read more

I am VERY disappointed with the service (rather lack of service) provided by Porsche Marin. I called twice to inquire about two separate issues with my vehicle and both times I was told to come in and they would fix it. On both visits, Porsche Marin came up with some excuse as to why the part will not be covered under the warranty. Next, I said I would pay for the part if they provided a quote. There was no communication and no follow-up. Very unprofessional. I expected more from Porsche. This dealership has no business being affiliated with the brand. read more

I paid off my Porsche loan very early and was due a refund on my gap insurance. After several calls to the dealership I finally got through to the sales manager. He told me to email him the info and they would mail me the check. I did, no check ever came. Then I called Porsche of North America. They put me on a conference call with the sales manager who said he never received my email. I verbally gave him my info yet again over the phone. Almost another month has passed and no check. When a dealership is unethical in one area the probability is very high they are unethical in others. Buy your Porsche somewhere else! read more

All I can say Is WOW .My family and I have never been treated this badly . We drove here this morning from Sonoma after talking to a sales person yesterday about buying a vehicle . When we got there we were told that they would not honer the price that was given to us over the phone and were told that someone else would be coming in 15 min to look at the car too , so If we dont want It then oh well , so we left . About a half hour after we left the general manager called me to apologize and told me that If we turned around and drove back they would honer the original price given . So we decided to turn around and give them another chance . Just as we got back he called and told us the his sorry but they sold It to someone else . I was just blown away that they have the nerve to treat people like that . Thank you Porsche for waisting my family's entire Saturday ( We may not be one of you super rich clients but that doesn't give you the right to treat people like that) read more

Great service from Porsche Marin. Andrew (in sales) came over to help me with my broken key fob. It wasn't even his job to do, but he walked over to my location and brought the necessary parts. He fixed the key fob and didn't even charge me. That is great service - above and beyond. Thanks Andrew! read more

All I have to say is, when a family comes to purchase a vehicle and your spoken to like a child being degraded by their over compensating under confident father, there's nothing that will make you run the other way as quickly. Ben, you should be embarrassed for the way you speak to people, the way you treat people says nothing about the people, but everything about you. If Porsche was smart, they'd send a decoy purchaser in to experience the horrible way you treat people, and find someone else to replace you. You're tacky and clearly have no professional training in the customer service experience. I'd be embarrassed to be your colleague. read more

Car shopping done right! Extremely helpful staff and willing to go above and beyond to help a customer out. Went in for a vehicle and was helped out by Price. Smooth purchase , good transparency and good communication before, during and after the sale. Be sure to ask for Price when shopping for a vehicle . read more

I've worked with many Porsche dealerships in the past and by far, no one can come close to the expertise of Weis Popal! He is very knowledgeable and is absolutely on top of his game regardless of your Porsche model. He will surely please and assure you, with your Porsche needs and issues. Definitely 5 stars all the way! read more

Oh my gosh! Let me warn you! Run away from this dealership if you don't want to be disrespected. The so called "general manager", Ren Briones, is as rude as they can get. He kept me waiting for over 20min. Left his office and ignored me completely and when he finally came over, he started walking in Front of me as if he's walking a child to his office. No apologies what so ever. He just stares at me with an expressionless face and says "you wanted to speak to me?". When I told him that his behavior was disrespectful, he told me not to tell him how to run his business!! He then said "I'm a young guy running this business. You need to cut me some slack". Seriously?!!! He then proceeded by telling me that it's between me and Porsche now and he can't help me. He was completely useless and unprofessional. I'm not even mentioning anything about the issues with the car because that's the manufacturer's problem but today's experience was unacceptable and unprofessional. Seriously... don't give this location your business... at least until Ren Briones is working there. On another note, Almina has been super helpful with getting service appointment scheduled. This review is directed solely at the management. read more

The Porsche Marin Dealer is a place of helpfulness, professionalism and all around excellence. I have taken my Cayenne here for servicing 2 times so far and both times I felt my car was in the best hands possible. After our oil change we received the car not only serviced but washed and sparkly clean, as well. We needed our breaks to be replaced and the turn around was 1.5 days! I am so thankful for the team and for the front of the house, Destiny. We will come back for years to come :) Pro tip: when taking your car to the Porsche repair center, be sure to wear blinders as those beautiful 911 turbos are sure to lure you off track .. unless you already have a 911 Turbo , then, ... god bless! read more

horrible Service. Car was in from insurance claim there was $300 amount due that was supposed to be paid two months ago as their customer was promised, There were no follow ups from Tristen, we were keep calling for payment and they apologized , but after 7 times promises i was given Tristen Gave me Alissia number to call her, I called her 3 times and left a VM no call back. poor customer service. Don't waste your time stay away from these guys they're not on their words make sure whatever u buy From them make sure check it out before you go because they're not on their words. After I called this guy left him a voicemail so finally we get to talk to each other and try to have them get the money that they owe us and still he hasn't called me back he supposed to pay it but it still hasn't help me out that's BS he's going to miss communication waste of my time stay away from these guys scam big time they're not on their words read more

We have been Porsche owners for past 20 years.. and decided to trade in two Porsche 911s and purchase a new Porsche Taycan 4s. This was tough decision, the trade in (having to deal with that) and negotiating a new car purchase. For us, there was just huge internal turmoil and we were prepared to deal with the stress of the working with a "dealer" . But surprisingly it didn't happen with Porsche Marin. We started the negotiation with Ben Ahmedov (Pre Owned Sales Manager) and Hermine Terhost (Sales) in text and the resulting offer was fair, respectable and dare I say - friendly and pleasant. We decided to move ahead and meet them at the dealership to continue the transaction. Ben and his team were even better in person. From Ben, to Xavier, Hermine, and Daryl. Everyone treated us with respect, professionalism, and just kindness. I never felt "worked over", they answered everything we could toss at them and they were consistent from one to the next.. that is saying a lot! I do find it difficult to get that in todays sales/service environment but Porsche Marin is dong something that works! They are transparent, they tell you what they mean, they were direct and open the entire process. And from what I could tell spending most of my day there, they have repeat customers turning in nice cars for even nicer ones.. all the time. They could do that anywhere, but come back to Porsche Marin. The only thing I felt was.. sadness I couldn't afford the several Porsche 911 GTs ($1.7M and $400K) that were waiting for their new owners to pick them up.. they have some amazing cars there! We ended up with the most beautiful Porsche Taycan 4s. and we couldn't be more pleased with the transaction and the car! In hindsight, I tried to think hard about something that could be improved, especially when you are spending $140k+ on a car.. and dealing trade ins.. and nope, I can't think of anything. I hope I will be able to buy another Porsche someday.. and when I do.. we will go back to Porsche Marin. If you are considering entering the Porsche world.. or looking for a new dealership to do business (like we were) it's worth the drive (beautiful in Porsche going over the bridge) I fully recommend this dealership. My husband hates dealing with cars and dealers, said, "this place knows what they are doing - lucky for us." Yes, it turned out really great. And did I say, I love the 100% electric Porsche, the Taycan 4s? OMG.. Amazing, Amazing, Amazing.. OMG.. jaw dropping Amazing. OMG.. read more

Scheduled an appointment with Hermine to test drive a used vehicle and had such a pleasant experience working with Hermine. After finishing my test drive, I decided to purchase the CPO vehicle and was delighted to work with this team. Super professional, high-quality service. Thank you for the lovely experience. Excited with my new vehicle and look forward to continuing to support this business in the future. Cheers! read more

I was picking up a trailer in Marin with my cayenne and it turned out that the trailer brake light didn't work. So I towed the trailer to Porsche Marin to have it checked out. I didn't have any appt but the staff there were extremely helpful and accommodating. They helped me park the car with the trailer in tow and Weis the advisor got me a tech to diagnose the problem almost immediately. Turned out it was a programming problem so they were able to reprogram it for me then I was on my way. read more

On a road trip from San Diego going up the coast, I made an appointment about a week prior for a wheel/tire swap on my GT4. Making the appointment was easy online. Had good followup through text which I appreciated. I was about 30 min early, and they didn't seem to mind. I was put with Weis Popal as my advisor. Explained to him the scenario- I'm from out of town, in a slight hurry, another customer would be dropping off a set of wheels that I wanted to put on the car so I just needed the tires and TPMS from my current wheels swapped over. Easy enough. Not only did it they have a quick turnaround time, but Weis went above and beyond to keep me in the loop during the process. But where he far exceeded my expectations from ANY dealer was his help and generosity with providing me a space and direct help with facilitating the packing and shipping of my other set of wheels. He even casually involved some behind the scenes people to make sure I was set up and taken care of. I no longer do- but as I had previously worked for over a decade in the car world, specifically high end dealerships, I know that this sort of assistance and customer care is not only rare- but virtually non existent. Almost always falling over to the "Not any of my business" type of mentality. He made it his business. Not only did this dramatically decrease the time I had to spend on this project, but made it exponentially more convenient for me on my trip. This is the level of customer service you would expect from a brand like Porsche, and I'm sure they are happy to have someone like Mr. Popal be the face that assists their clients. Thank you again. read more

I can't say enough about the team at Porsche Marin. Price Jessup and Ben Ahmedov made my car buying experience seamless and really went above and beyond expectations. I will certainly be coming back for future purchases! read more

Gary Wright was a pleasure to work with at Porsche Marin. He greeted me when I arrived, took care of all of my needs, and was friendly throughout the process. All of the folks I interacted with, including Hermine, made it a fun experience! read more

08/21/2015 Sonnen Porsche, Mill Valley CA Gary Wright - Service Recommended maintenance performed 20,000 mile service performed Brake fluid flushed/changed Drivability/performance checked Spot-on service! Gary Wright and Sonnen Porsche in Mill Valley are a pleasure to deal with. Terrific, personal service from start to finish. Took excellent care of my Carrera S. It performs beautifully! Service completed on time and under quote. Gary is a true professional, and really knows the 911 thoroughly. AND, Monica is a fabulous, competent, uber-friendly customer service agent! THANK YOU, Sonnen Porsche! read more

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I had a very good experience with Porsche Marin both with car buying and with service. They were easy to work with during the purchase process and had a good range of options available. I ended up getting a one year old used and they were generous with adjustments and a few service items when I purchased it (getting an extra key, etc.) when I brought in for service it was easy and seamless. Overall, a very good experience! read more

This was my 3rd Porsche and I have to say, working with this dealer was first class. My sales associate Derrell was by far the most humble and resourceful person I have yet to deal with a Porsche. To preference, I live in Southern California and bought a certified Panamera with Marin Porsche, site unseen. From the initial contact, Derrell was upfront and honest throughout the process. His detail and due diligence on the car was impeccable and provided my confidence in the purchase. I flew up on a weekend and the car was presented exactly the way it was described. Paperwork was completed and they had me in and out, in 45min - not a single hiccup in the process. If you are in the market for a Porsche, I highly recommend moving yourself to the front of the line and reaching out to Derrell at Marin Porsche. I will absolutely be returning here for my next purchase read more

I love Porsches and have all my life. I have had Mercedes, Audi, etc. but I finally decided that I'm going to buy a Porsche. I had a prior bad experience with these guys with their customer service but decided to give them a second go since they are close to where I live. God it's the worst customer service. I was treated better at a toyota dealer paying half the price of these cars. Every other luxury brand I've had knows how to treat their customers. Not this particular dealer. I was so turned off that I don't think I will even buy a Porsche now. This dealer has dashed my dreams. First off, it's like you have to sell yourself before they sell you a vehicle. I'm a highly qualified buyer and the pre judgements the sales staff makes here are unbelievable. After looking around and getting lukewarm response from the staff, I found a vehicle I really liked. Now I didn't want to buy it from this place just on principle. So I looked around but no one had this exact color, interior color wheels, etc. I decided to send an email to get some numbers. I usually conduct all my car business via email before I just go in and sign the paperwork. The salesman was even more arrogant in the email process. He told me he wouldn't run the numbers for me unless they did a hard credit pull. From a guy who buys a lot of cars, those hard credit pulls add up. When I told him that I was highly qualified and that I just wanted to see if the numbers worked first, he said "Sorry. Store policy." And he even made a snarky remark about me being highly qualified. I was not only unhappy with this dealer, they downright offended me. I immediately called Porsche of North America and lodged a complaint. My experience here not only makes me never want to shop here, its changed my view of Porsche and I don't even want one anymore. By far one of the worst customer service experiences ever. Stay away, give your money to a worthwhile dealer. read more

Just got my second Porsche, this time the utility of the Cayenne, departing from my loyalty to Mercedes and my beloved AMG suv. Base model Cayenne is impressive with the zip of what seemed to require an "S" trim. Thank you Stephen for encouraging me to give it a try! A new addition to the team, Shah Fesharaki was extremely helpful with his knowledge of the vehicle and features. Smart move hiring smart people. Truly felt like a concierge experience! Well done! read more

Took my 911 for a service early February and picked it up the next day. The repair order indicates that a Multi-point Inspection was done but this report was not provided to me. I have been trying to reach my service advisor, Sal Maldonado, since Feb 9th to get a copy but he does not respond to my voicemails or messages. I feel like this lack of professionalism and attitude is representative of used car dealerships and not something Porsche customers expect and definitely not what I expected from Porsche Marin. I'm going to take this up with Porsche Customer Relations. read more

Though I wasn't able to close a deal due to very personal reason. I would say it has been my best expeience with dealerships ever. Everything was just so smooth and enjoyable. Thumbs up for Ron who is super professional, knowledgable and straightforward. The atmosphere here is perfect. They don't push you to buy anything at all, they only offer honest advice and let you make the decision. I'll definitely come back in the future. read more

Tried to schedule service for my 2007 Porsche Boxster today. The web site said text "SONNEN PORSCHE" to 40491 to reach a service advisor. Tried it twice - never got a response. I called their 800 number and asked to schedule a service appointment - and the receptionist hung up on me (not a failed transfer, literally slammed the phone down). I called back - same person answered, clearly unhappy with me for calling. Tells me she needs my VIN number (which I have). I read it to her slowly when requested. When I'm done there is silence, and then she starts going off on me, saying she could not hear me well because there was something wrong with my phone. So I go to Facebook to complain about not being able to schedule a service appointment. At first they respond apologizing and asking me to call the Service Manager. And then they delete the response (what???) and replace it, blaming the rudeness on the call to telephone problems and telling me to call about getting a "Pre-Purchase Inspection". But I never asked for a " Pre-Purchase Inspection". All I wanted was to have my car serviced. Ended up scheduling with the Porsche dealership in Burlingame - not as convenient but much much much better service and attitude. Spoke with multiple people, they offer to rush order required parts, flexible about scheduling etc. Oh, and I called them on the same phone that these guys claimed was faulty and had no issues. read more

Took my GT4 in for service and was shocked by the excellent staff. Clarissa who was the first person I talked to, remembered my name and who I was every time I called or walked in the door (even with a mask on for Covid). I've never excepted a receptionist to make my day that much nicer but after having previous experience repeating the same questions and asking for the same things with thousands of computer AI voice assistance, she really made my day being so cheerful and taking the time to remember. And Geoff my service advisor was awesome, he has a true love for the cars and helped walk me through everything, and was incredibly accommodating and kind throughout the whole process of getting a service and meeting requirements for importing a Canadian car. No question confused him or made him upset or bored to answer which was wonderful. Highly recommend. read more

Purchased a 2019 Speedster for $350,000 in Oct.2021,but after almost 3 months they could not produce title or reg.so at that point we had to unwind the deal.I drove the car hard and it responded OK except for one time which was looked at.The car was delivered with a chip in the windshield but you know what they say BUYER BE WARE!!!! read more

It's my first time talking with this branch and the customer service is unbelievable awful. First during pandemic - how can you have voice mail saying you're open at 8, but actually open at 9. Then, how can you put a car up for sale - when the car are not ready to be sold? Needless to say, this branch has zero customer service at the get go, how do customer expect to buy comfortably and the service will be honored at a efficiency after purchase.... this place doesn' live up with the service and probabaly need to realize they are in a customer service industry. You don't trust the team here lead by Andrew Proaps. read more

Are you married to a porsche enthusiastic car person who loves cars? Are you yourself find porsche design beautiful and unlike any other cars out there? Go see Andrew, he will fulfill your dream, show you the amazing German engineering you desire and make your adult child loving car enthusiast have a great time. He was professional and what is nice is you really don't have to try and speak up these beauties because they speak for themselves. Thanks to Andrew we are happy owners of a beautiful car and are now part of the indigo porsche family. Been thinking about it? Yolo! read more

Fabulous experience at Porsche Marin Thank you Xavier!

Can't speak more highly about the service we received from Porsche Marin during our recent buying experience. From opening the dealership door for us during our first visit to closing the deal, the service provided by Xavier Marmier was truly fantastic. This was our first time buying a Porsche, and Xavier invested the time to educate us and answer all our questions to ensure we were making the most informed buying decision possible. He even found a car seat from a storage closet for us to test out how one fits in the back of a Macan (it fits). He showed a lot of patience with us and wasn't even the slightest bit pushy during the buying experience. Xavier's professionalism was outstanding - a true gentleman. We are happy customers and will definitely be purchasing our next vehicle at Porsche Marin again, when the time comes. Definitely recommend this dealership and Xavier! read more

I had an excellent experience with this dealership. Ben (pre-owned sales manager) and Xavier (sales consultant) were a wonderful team to work with. Highly responsive, knowledgeable and a pleasure to speak with. read more

I purchased a Porsche 911 C2S Convertible from them, and this was my worst experience as a customer in general. Never thought I would be so angry after spending 90 grand. Stay away from the showroom of Sonnen Porsche, unless you want to be played by their sales. If you think you can resolve your concerns with their sales manager - Kia Afra, good luck with that as well. Most probably you will get yelled at. Those crooks would do everything for a single dollar. The car was listed, no pictures, not much info. Dealer said the car is getting prepared for CPO. Two weeks after the initial listing, it appeared with full details and pictures. It was equipped with integrated radar. Two pictures out of 27 listed included the radar photos. I was decided to buy, so I took a close friend of mine with me to the dealership. It though it would be pretty exciting to buy a Porsche with a friend. The radar made some noise and the sales guy said - "... maybe we need to return the radar to the previous owner". This sounded like complete BS. How can you CPO a car with an equipment from previous owner that "maybe" needs to be returned to the previous owner weeks after the car was turned in by the previous owner. Anyways, I asked when will he know for sure if the radar needs to be removed, and was told - "whenever we get back to the dealership". We got back to the dealership. The car was missing the second key, and they promised to order a new one. Then, I was handed a quote. In 15 minutes I agreed to buy the car for list price. I was told that the car would be ready in 90 minutes. In an hour we were already signing the paperwork, along with the one that says "DEALER SHOULD ORDER NEW KEY. OTHERWISE, CAR IS SOLD AS EQUIPPED". The moment we left the finance office, our sales guy approach and said that we need to wait another 2-3 hours for them to remove the radar. This was the last thing I would expect to hear after signing the papers. I said that he didn't confirm the removal of the radar before I agreed to the price and we made the deal. And also that, the car was advertised with the radar, how can they remove it after I have signed the papers? Their argument was that he told me that I was told that there is a "possibility" of the radar to get removed. Anyways, I got really stressed out and we left the dealership. I felt myself completely tricked and this does not seem just at all. We walked back to the dealership and decided to talk to the manager in a hope to resolve this. We said that the car was advertised the with the radar, we agreed to the price and that the papers are already signed. The manager (Kia Afra) started to yell at me and my friend argumenting that "he knows what games me and my friend are playing with him", and that "he will never give that radar to me". My friend advised him to lower his voice. We have been going back and forth, but none of this worked. Eventually, he just walked out in the middle of the discussion, gave the key to one of sales guys to have the radar removed. Maybe I should have just called the cops for possession of my car and for an attempt to take an equipment which was sold to me. The contract clearly said "SOLD AS EQUIPPED". I was very stressed and could not think clearly then. I'm surprised how are such people allowed to interact with customers, especially as managers. One more thing, manager said that I can have the radar if I pay $4k. Let me show how miserable they are. We are talking about "Passport 9500ci Radar". Amazon is selling a new one for $1258. The used one is $800. They spent 2-3 hours removing the used radar. The would then spend another 2-3 hours to install it on some other car. So they profit would be $800 - 5 hours * $120 (service rate) = $200. He agreed to make a customer unhappy, who just spent $90k and bought a car for list price, only to make extra $200. Such a shame. We left the dealership. Next day the two sales guys drove the car to my place. The car is great. No credit to Sonnen Porsche whatsoever. Thanks to German engineering. As I expected they did a lousy job removing the radar. On interior trim piece was ruined, and just recently when I was doing service, the guys there found cable leftovers from the radar removal. I'm never going to back to Sonnen Porsche. I have to warn all my friends to stay away from there. At least from the showroom (can't comment on the service department). Hope this would help somebody. P.S. One more thing. During the "negotiations" (if you can say so) I was told that I can choose gifts from their store instead. Some hats, porsche model car, etc. I chose three gifts. I was first promised that they will be in the car when the car is delivered to me. And then was promised that the gifts will arrive in a box. It's been 4 months. I have not received them. Don't get me wrong. I don't give a crap about those gifts. I chose enough gifts for the three persons that ruined my Porsche purchase experience to stick it up their arses. read more

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Service Department review. Don't take your Porsche to this service dept. There are better options in the Bay Area. Unless of course you have deep pockets and enjoy throwing your money away. read more

TERRIBLE first impression at this dealership. Salesmen won't get off their asses unless you request help from the receptionist, who BTW completely ignores you even though you're standing right in front of her. I received no help after standing around in their showroom for 30 minutes. Also, when it comes to test driving their cars, it's like pulling their teeth. Look, I get it. You don't want people to take your cars for a joyride, but how else am I going to get a feel of a car that I've never driven without driving it first?? If you're a newbie and looking to get your first Porsche, save yourself some time and STAY AWAY from this dealership. Their attitude is absolutely atrocious. read more

I have been taking my 2002 911 to Porsche Marin for 16 years. Recently, took the car in for annual service oil change and was told by Gary in Service that the car had a coolant leak and identified the problem as a faulty water pump. Cost for repair $2,700. Two weeks after the service, I noticed coolant leaking onto my garage floor. Took the car back and was told that the coolant bottle had a small crack. Cost to replace $1,700. So was the coolant leak a faulty water pump or a cracked coolant bottle? I never thought these guys were such a chop shop. Let the buyer beware. Unless your car is covered by a Porsche warranty, I would strongly consider an alternative service provider. read more

Really poor customer service, follow up and overall customer service. Had a problem with my car and needed it evaluated. Receptionist was useless and couldn't get me to the correct department. Poor communication regarding the status of my car. Will avoid any repairs with them. read more