Doug Stroud is SUCH an asset to Porsche St. Louis. I have never had such an easy, seamless Service experience with someone so kind, professional but also personable, knowledgeable, and all around just on it. This was my first time visiting as we just moved to the area from Chicago, and I will be a loyal return customer to Doug. Incredible first impression and overall incredible service experience. read more

-WORST DEALERSHIP IN AMERICA- DONT waste your money and find your vehicle elsewhere. I'm now Leaving a review for the fourth time now since they keep deleting it. This just proves how bad they treated me during the purchase of a very expensive used car. No problem we will keep posting and letting you all know to not purchase any cars from Porsche St Louis and save yourself a horrible experience like we had. Really sucks I have to give 1 star when they only deliver quarter star service. Alex Wiltse was our salesman and completely left out some very expensive details on the cars condition and after delivery of the car and finally getting to inspect the car in person finding the headlights were extremely pitted and had a foggy appearance when headlights are turned on at night and also a gouge in the entire barrel of the rim. This sales tactics of locking someone into a car and say it's in top notch condition is completely wrong and you should be ashamed of yourself Alex. They said the car got a 209 point inspection. Obviously brakes was not on the list cause you have to take the wheel off and that would have been seen by any competent Porsche mechanic. It's obvious there so called 209 point inspection was rushed through and not performed. Once it was brought to there attention I recieved a call from Sarah the manager at this dealership, her fix was for me to give the car back. This is the car and color we had been looking for for months so no that is not an option. When I presented to have them send out new headlights and I would pay the labor to have them professionally installed she laughed and said she woulo refund $1500 and for us to go get them sanded and polished. Every shop we went to said that these headlights can not be sanded due to the clear coat on them from Porsche. Again her option was of $1500 again is a no and haven't heard from them since. Even if this dealership has the car you want definitely look somewhere else cause once the deal is done they will not treat you with any respect once they are fully funded. Worst dealership experience ever and will never buy another vehicle from them again. read more

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Had a great experience leasing a porsche cayenne. Jon Rzpeny in financing was super helpful and knowledgeable.

We purchased a Porsche Cayenne last week from Porsche St. Louis. Our sales consultant, David Schroeder could not have been more helpful in the process. He was able to answer all of our questions thoroughly and gave us plenty of time to make a decision with no pressure. That is huge! Thank you, David. We would recommend you to friends and family anytime. Additionally, thank you, Jason Lasho for helping to make the paperwork process, smooth and painless. Overall, this was a great experience and we will continue doing business with the dealership for years to come. read more

I've had a very disappointing experience with this dealership. The quality of work and customer care are severely lacking. Doug in service has been dishonest, and I've experienced prices being changed from the initial estimate to the final bill. They use questionable auto glass companies and don't seem concerned whether the work is done properly. When I tried to escalate my concerns, there was no one willing to listen, and they refused to provide contact information for Porsche representatives--making it impossible to hold them accountable. Unfortunately, it feels like they care more about covering their tracks than providing the level of service expected from a Porsche dealer. read more

Great experience with Josh today at Porsche St. Louis. The buying experience was great, no pressure and hassle free

I have used the service department for the last three years and was surprised to find out on my last visit that they now charge 3% for all credit card payments. in addition they do not accept checks. you can pay by debit card but like many people, I do not use this method because they are unsecured transactions. This is a new policy that will get me to look for alternative services. This is an outdated practice and management should realize that it is a cost of transacting business with the general public. I hope they change this policy fast...it is just bad business practice in today's world. read more

I love driving a Porche - they are great cars and the dealership experience is top notch. I actually look forward to visiting them for repairs. Although I'm only on my second Porche, when I walk in, I'm treated like I've been a customer for 20+ years. Jeff has been our service advisor since the beginning and he's exceptionally good with client services. He always makes time for us, follows up on promises and goes out of his way to provide a custom experience. This dealership has us spoiled! read more

While Grant our sales person seemed nice, it's been a 7 month process being bounced from department to department to get something as simple as our license plates delivered. Seven Months. Driving with expired plates and no tag is not something you want to get pulled over for these days. Our sales person mentioned replacing a few expensive shattered peices in interior of the vehicle we wanted (but never followed through and no responsive.) The man on the 2nd floor in charge of writing up our financing was incredibly pushy spending ungodly amounts of time trying to tack on useless thousand dollar plans after being told no. The genius in charge of registering our vehicle decided it would be fun to put it in the system as a gas hybrid when we bought and 100% EV. (Get this,) now the state requires it to get a smog test before allowing us to properly register the car. It's an EV. If you're in the business of selling cars, your staff should know the difference. The saga continues with being sold a vehicle with Multiple recalls for faulty brake lines, electric motors, and the battery possibly catching fire, so the range is very limited and it cannot be parked inside. They'd do anything to get a car off the lot it seems and then leave you hanging out to dry. Once it's not their problem, they have no reason to follow through with promises, to fix their mistakes, no manager will help you and you're on your own to try and force them to get you want you need to legally drive your vehicle. I've had better experiences at an Acura dealership. Even as an experienced car guru, I was never expecting to get blindsided like this at a Porsche dealership. IndiGO, Porsche of St. Louis, and those involved should be ashamed of themselves read more

I come here for service . I'm sitting in the service dept right now . State of the art . Clean , top notch amenities, snacks , fresh fruit , coffee machine . Staff is also top notch . Super nice . The receptionist made me a great macchiato . That's just this visit . Many other visits here go the same way . I work at a car dealership , and wish it was this nice . read more

Took 17 days from dropping off (which I had to schedule two plus weeks in advance) to diagnose and repair a broken water pump. This was after they had my car 2 weeks and couldn't even diagnose the problem. Little to no communication, they couldn't have cared less how awful their service is. Steer clear, this dealer is trash. read more

Ron and Eric from Porsche St Louis both helped me navigate an extremely complicated purchase of a Porsche Taycan Turbo S with a high-value trade in vehicle. The team did an excellent job in not only finding me a great trade-in value for my vehicle, but also worked with me on reaching a fair purchase agreement. The PPF and tint installed by the dealership is comparable to that of a professional shop, which is extremely rare these days. Furthermore, the shipping of the two vehicles was done flawlessly and quickly. The dealership did not take any cost cutting measures throughout the transaction and strived to continually deliver customer service that was beyond my expectations. I will continue to work with them in the near future. Thank you Porsche St Louis! read more

Porsche St. Louis - Auto Repair Near Me - Saint Louis, Missouri

Went into Porsche to start my car search and was greeted by Jason Lasho. He was new but very knowledgeable and really fun to work with. Walked me through all the options on the Macan. He was not like the sales people I've experienced in the past and didn't put any pressure on me. Ended up deciding on a Macan in the Ruby Copper and I couldn't be happier! read more

Horrible experience this morning at this dealership. While in town we decided to stop and get some gifts for the upcoming holiday. As we entered we were told the parts department wasn't in they did not have access to anything that was not in the cases. Okay fine, we found what we were looking for and after we checked out we decided to look at the new Porsches. I own a cayenne turbo and my father in law (gift recipient) has a boxter s. Unless you are a mid 50 year old white man who drives up in a Porsche the employees will just sit in their offices and not even bother asking if you need any help. Or they will be too worried about fixing their catered lunch to see if by chance someone who wasn't wearing anything flashy and pulled up in a truck might need some assistance. I would expect this service from a Honda dealership but not a Porsche dealership. After all that is why I purchased one. Hate to say I will not be back because the Porsche dealership in Evansville is worse so now I will have to go to Indianapolis to go to the Porsche dealership. The Indianapolis dealership is phenomenal not to mention they have the latest technology in the service department. read more

It's the only Porsche dealership in town. Initially, I was afraid of them having the monopoly. Fortunately, the standards here are high. I like that the waiting room provides a view of the workshop. It's kept immaculately clean. I've taken my car here for service/maintenance a few times. I've been pleased with the outcome. read more

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The service team is committed to excellence. Our expectations have been exceeded several times that we had service done here. Nobody asked me to do a review and I am just doing this because it is rare to find a team so dedicated to meeting and exceeding customer expectations. Vehicles these days are not as straightforward as they were back in the old days. If you're looking for honest service with excellent results, I don't recommend going anywhere else but here. read more

Service department top notch. However they are busy and does take time to get your vehicle in but they try to get it in sooner. Sales department is another story. I have owned numerous Porsches in the last decade plus. I have yet to buy one from here or its predecessor. It seems to me that they have zero interest in selling cars read more

Worse car buying experience of my whole life, and since Porsche St Louis is the only Porsche dealer in St Louis I am stuck with them until I buy something else. First, they agreed to roll taxes in with the loan. They didn't do that, refused to fix it, and I had to pay many thousands of dollars 30 days after buying the car. Second, my porsche had been in an serious accident, but Porsche St Louis didn't tell me and the car fax didn't show it. Had I known, I wouldn't have bought it, or at least not paid full value. Third, they replace unnecessary parts. Because they're the only dealership within 100 miles, I'm forced to take the Porsche there for issues only the dealer can fix. But they replace parts that I didn't want replaced and charge me for the parts and labor. I've had several Porsches and I love them but this dealership is horrible. read more

Working with this dealership to purchase a macan from California, put down 5000 on my credit card to hold the car . Working on financing threw their dealership to only get a call the following day that they sold the car ! Isn't that what putting money down to hold the car ! This is one of the most unprofessional And shady dealerships around !!!! Don't believe a word they say they are LIARS ! read more

Great communication, nice place to visit, but there is nothing I dislike more than add-ons. I said I didn't want the StarGard vehicle protection (like LoJack) for $695. I was told they put it on all cars and its non negotiable. That killed the deal for me. read more

Porsche St. Louis - Auto Repair Near Me - Saint Louis, Missouri

My wife and I dealt with Leslie Dement. We found the experience at the dealership pressure free. The sales staff was friendly, open and informative. read more

Horrible Experience with this dealership. I was offended by the salesman Fred. I hadn't been treated well the first time. It was even worse today. Literally right after I said I wanted to check out the new 911 Carrera Cabrio, Fred said to me "YOU CAN'T DRIVE THAT CAR". And then he KEPT asking me "ARE YOU GOING TO ORDER A CAR TODAY". It felt like I was not even allowed to step in the dealer if I wasn't going to order a car today. I can totally understand they don't want to move that 911 out of the show room, but I have never met a salesman saying things like these to a customer. Not sure how he is qualified for this position. Definitely will not order my porsche cars through this dealership. read more

Porsche St Louis made my car buying experience fun. Eric and Josh were kind, professional, and patient. They listened to what was important to me and helped me find a car that I am super excited about. It was the best car experience! read more

My husband & I both have Porsches & wouldn't go anywhere else. Both sales AND service are the best! Everyone there is friendly, helpful & knowledgeable. For great deals & service that gets done exactly when promised - go to Porsche St. Louis. We used to go to Plaza & don't miss it a bit. read more

It was the easiest car buying experience that I have had in my life. A very fair deal with very accommodating service and caring for my time. I will continue to shop at this dealership. It is also interesting to note that the possibility of purchasing cars from their other dealerships exists. Countless numbers of extremely cool cars! Eric read more

I took my 911s in for service and dealt with Casey. He is as good as they get. He explained everything including the time I'd need to wait (only about an hour service so no need to drop off) and made a suggested service that I wasn't expecting but after his consultation I agreed it was necessary. He kept me in the look during my wait and checked me out when done. Everything was as described before hand. Great service experience. read more

If I could give it 0 stars I would. Matt was absolutely horrible, very unprofessional and seemed rushed to get me out of there. Never again will I come back here and I will be glad to take my business elsewhere read more

We recently bought a 911 carrera 4S convertible from Florida and we were driving through St. Louis on our way to Minneapolis. The car had not been driven much in the past few years so the tires became dried out and cracked. Got to St. Louis and realized we weren't going to make it to MN on the old tires. Went in the dealership with no appointment and the staff was absolutely exceptional! James, our service rep, sat down with us, identified the problem, came up with a solution and within 2 hours - we were on the road again! We are so thankful for the entire staff and their service! read more

My review is based entirely on my service experience. I was visiting St. Louis with my daughter for some tours. On the way, I noticed a bulge in my tire, never good. I called 7am on Monday morning. They had the tire in stock. The car was in by 8:30, and we were back out the door by 10a. They bent over backwards to get me in and out the door. What could have been a real pain in the rear turned out to be just an inconvenience. Thanks to the group. read more

I have found them to be the best Porsche shop that I have used. They are fair and have good turnaround.

Why 4 stars? The service and the cleanliness of the place was phenomenal. Recently, i had to go back in to fix something on my new Macan, and was not pleased with the way Jeff C. took care of me as a customer. It felt like he didn't care and wasn't very friendly. The rest of the staff whom I interacted with were very nice to me. Its just the little things that make the biggest difference. read more

Great dealership. Have had my Macan Turbo in twice recently and each time they went above the call of duty. Fast, profession and knowledgeable. read more

Excellent staff and service. Sales and finance made this the best possible scenario and setting for me. Thanks

I had a completely different experience from the 1 star reviews I read on Yelp. I am not a customer of this dealership as I do not currently own a Porsche but am in the process of purchasing a track car and visited with a friend for some service work on his new Cayman GT4. I was very impressed with the kindness and professionalism of reception to conversation with sales staff to meeting the service adviser Casey who was fantastic. For not ever doing business with this dealership and expressing no intentions of purchasing a vehicle while there, I was treated like I just bought a vehicle from this dealership with them yesterday! They were all welcoming, warm and I felt very comfortable. Refreshing! read more

We purchased a used Porsche Boxster last week as a fun third car. As well as we were treated, you would have thought we were purchasing a new Porsche with every available option. Our salesperson, Ajla, was helpful, accommodating and knowledgeable. It was a terrific experience. The rest of the crew we interacted with were also pleasant and professional. I would highly recommend this dealership. read more