So I go in to try and buy a carb gasket for a 1999 Mercury 9.9 2 stroke. I was told they can't…read moreeven look it up without the engine serial number. So I leave and found the part on Google in less than 30 seconds and ordered it from Amazon.. What a joke.

Excellent customer service and trusted expertise. I love my Honda outboard!read more

I hate writing negative reviews, but our experience with Your Boat Shop was so serious and costly…read morethat I feel obligated to share it. We brought them a well maintained boat with no known transmission or drivetrain issues. They replaced our engine mounts but did not perform the alignment in the water afterward. Less than 20 operating hours later, our port transmission failed while we were underway in the middle of Puget Sound with our 3-year-old and newborn baby onboard. What followed was more than $25,000 in damage, repairs, towing, haul-out, inspections, and expert review. Multiple surveyors and marine professionals have since confirmed our findings: the failure was tied to misalignment after the engine mount work. This did not just cost us money. It took away over a year of boating with our family. We tried repeatedly to work with Your Boat Shop and hoped Dirk would take accountability, or at minimum engage in understanding what happened. Instead, Dirk declined to participate in the investigation and ignored our calls. The burden of investigating and repairing the damage fell entirely on us. This was also not an isolated concern. We had referred friends to Your Boat Shop, and their boat was also damaged after work performed there. They ultimately had to have the work corrected by CSR Marine, over $10,000 in damages. Mistakes can happen. What matters is how a business responds when they do. In our case, the response was deeply disappointing. I strongly urge other boat owners not to be fooled by the great reviews or attractive pricing. Based on our experience, I would not recommend Your Boat Shop for engine mount, alignment, shaft, transmission, or other drivetrain-related work. The risk and cost are far too high.

I hired Your Boat Shop to replace the engine mounts on my motor vessel. Less than 20 operating…read morehours later, my port transmission (w/ 1,000 hours) failed while underway, ultimately resulting in more than $25,000 in repairs. What makes this especially concerning is that before the engine mount replacement, a pre-purchase survey and gearbox oil analysis found no evidence of transmission distress, abnormal wear metals, drivetrain vibration, or shaft-related issues. The transmission failure occurred only after Your Boat Shop performed the mount replacement. Following the failure, Harbor Marine, a ZF-authorized service facility, documented approximately 0.010" of coupling misalignment and found the port shaft seized in the cutlass bearing. An independent SAMS-accredited marine surveyor later documented extensive internal transmission damage and concluded that the transmission-to-shaft coupling was grossly out of alignment following the engine mount replacement (SAMS report attached). The surveyor's opinion was that the failure sequence was precipitated by shaft misalignment after the recent mount replacement. What concerns me most is that this was not the only alignment issue associated with this shop. During my claim investigation, I reviewed documentation from CSR Marine involving another vessel serviced by Your Boat Shop. CSR found significant engine misalignment and concluded that the shafts appeared to have been reinstalled without properly aligning the engines, requiring substantial corrective work--over $10,000. CSR images and cost to repair attached. Equally disappointing was the response after the failure. Your Boat Shop was notified and given the opportunity to participate in determining the root cause but declined to become involved. The burden of investigating the failure fell entirely on me. Although my insurance carrier could not cover the loss because the work predated my policy, they still paid for towing, haul-out, and independent expert inspections needed to determine what happened. A routine engine mount replacement was followed by documented shaft misalignment, a seized cutlass bearing, catastrophic transmission damage, and more than $25,000 in repair costs. Based on my experience, the independent findings, and the shop's unwillingness to participate in the investigation, I have no confidence in the workmanship or accountability demonstrated by Your Boat Shop or Chris Tomlinson Marine Services and would not trust either company with any work on my vessel.

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail

Little update here.. just got their newsletter. It looks to be a great summer…read more Job- seekers? They have a couple positions! Volunteers? You and I can do it. I reread my last review- it still stands. I loved those times. More are coming.

Huge thank you to the Adventuress and her crew, my family and I had a great Fathers Day sail. Since…read moretwo of my kids actually looked like they liked being together I guess you can say it was a transformative experience. Highly recommend this to anyone who sails or just likes being on the water. Can't wait to get my kids involved with the environmental programs.

Did a whale watching trip with Gabe and Elliot and it was incredible! The boat is just the right…read moresize (wouldn't want to be in one of those tiny Zodiac boats or one of the giant boats with 50 other people!!) and both Gabe and Elliot were so knowledgeable about the whales and other sea life that we saw. I was very impressed and will definitely book again!

Took boat out of Lopez Islander. 10/10 experience. TK and Jake crewed. Loved the small sturdy boat…read moreand the great visibility. Only a dozen folks on board and you can see everything from your seat thru big open windows. We saw bald eagles, steller sea lions, orcas, a grey whale, a minke whale, harbor seals, and lots of seabirds. Good explanations. Loved every minute.

Great service! We were stuck in Andrew's Bay unable to start and gave them a call. He was on his…read moreway in minutes. We actually found and resolved the issue just before he arrived (turned out to be a line caught in the prop). I told him we no longer needed a tow but would still be happy to pay for his time since he came all the way to us. He said no need to pay and wished us well. Will definitely be my first call next time we have a problem on the water.

Amazing Captain and crew! Dont go with anyone else! Captain…read moreDoug saved the day!! My boat needed to be moved and no one would help because my boat had some balancing issues. I was afraid no one could pull this off! Captain Doug was amazing! He was knowledgeable and on point w everything that came up. I recommend him to everyone!! Price was great as well! I am forever grateful for him and his crew for making a very stressful situation so easy. They stayed until the very end and went above and beyond just to help. He is your guy! Honest and an expert! Thank you Captain Doug and crew!!

This is a beautiful location and the host are wonderful, helpful fun people who go beyond making…read moreyour adventure an enjoyable adventure.

A group of six purchased Living Social vouchers for the Lopez Island 3 hour Sea Kayak Tour…read more We needed to take a ferry to get to Lopez Island. Plan accordingly. http://www.wsdot.wa.gov/ Outdoor adventures keeps the guided groups small (maximum 12 people). I appreciate the small groups since this was my first time kayaking. Three types of kayaks are available: single, double or triple occupancy. Discover is an accepted form of payment. A Discover Pass is required to park at Spencer Spit. If you do not have a pass, a $10 day pass can be purchased with cash or check. There were several rangers checking passes on our visit so be sure to have a pass visibly displayed to avoid being ticketed. WHAT TO BRING - Signed Release of Liability - Bathing suit or non-cotton under layers preferred - A synthetic shirt (capilene, polypro, Under Armor, etc) - Shorts or pants made of a synthetic material (may get wet/damp) - Lightweight fleece jacket or windbreaker/rain jacket to provide warmth - Water shoes or sandals that strap on (or shoes that can get wet) - Sun hat and/or sunglasses - Sunscreen and chapstick - Water bottle - Optional; Camera, Plastic bag for wet items and change of clothing - If you have a gift certificate or prepaid voucher (such as Groupon) please bring a printed copy with you! Dorito Dan was our guide for the day. Dan was friendly, enthusiastic and knowledgeable. The first hour is dedicated to introductions, procedures and safety. Be sure to use the restroom before departing. Once on the water, there is no turning back. Kayaking is great for teamwork and communication. Both are required to avoid frustration. I recommend wearing weight-lifting/bicycle gloves in order to prevent blisters. Each person in our group started getting blisters towards the end of the tour. During our 3 mile kayaking trip, we spotted starfish, seals and majestic bald eagles. Thank you Outdoor Adventures for providing a magnificent day of play while surrounded by gorgeous Mother Nature. We all plan to return in the near future for another go-around.