I haven't gotten a reply. I'm waiting for a call. We got a call but they couldn't get here until…read moreThursday. We had contacted another appliance repair that was more expensive . We had had prior experience and knew our appliance would be fixed with the other company. !

Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

I found out I had a major leak from my bathtub. Matt was here that day to check out what was…read moreneeded, and back a couple of days later to complete the job. He's very friendly, knows what he's doing, and I learned a lot from him about how to maintain my plumbing. Great guy. I highly recommend him.

Mark showed up on the Sunday of Labor Day. It was a leak on a 1984 mobile home . He was very…read moreresponsive and helped immensely. You can imagine how concerned we were for a service hall on a Sunday of a holiday weekend. So, so happy to have found Mark.

They come same day and the service folks are very capable and nice. Strongly recommend. Our system…read morefunctions very smoothly and energy efficiently.

bel aire installed our equipment and serviced our equipment and now will not come out for…read moremaintenance due to them shrinking their service field. They are extremely rude to talk to and it's a shame they can take your money to install them, but dont stand by their equipment or installers quality.

Jordan did great work installing our walk in shower. He was on time, and finished the job very…read morequickly. Very easy to work with and we would highly recommend him.

I would 100% recommend Wilcox Plumbing my water softener quit working I told them what I wanted…read morethey purchased and installed the same day I will use them again

Al customer service!!!!!!!!! hired them to install a water softener and filtration system and…read moreinstall and vanity in our bathroom. We have had three separate issues from the that they have done and cannot get them back out here. AI AI when you have that a plumbing company has done that is now leaking on your brand new carpet and walls but completely remodeled house and you cannot get a hold of anybody. This is not a company you work with and clearly they don't really know what they're doing anyways. do not use!!!!!!!!!

cannot get this company to return phone calls or even call in for an inspection on the work that…read morethey did. The project has been at a standstill for two weeks because this company refuses to call in for an inspection from the city.

Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

After a short stay in the hospital I came home to a stopped up kitchen sink. I had exhausted all…read morediy remedies and failed to unplug it. Called a couple of plumbers I've hired before but were booked to far out for me to wait. Called GLP company and they arrived on time. The employees were, one older man and an apprentice. The older man had horrible customer service. Would ask me a question then just walk away while I tried to answer. Or just cut me off. When under the sink I pointed out that the older man was pushing very hard on the doors and I pointed this out. (Afraid the door was going to crack off its hinges.) The older man became visibly annoyed and made an unjustified argumentative comment. Which I choose to ignore. The apprentice did most of the work at this point remaining very quiet. Once fixed the older man said to the apprentice "We're done. Clean up." And proceeded to just walk out and sat in the truck writing up the bill. Never speaking to me. The apprentice did an excellent job cleaning up. He was the employee that brought me the bill. GLP may well be a trusted company but the older man made it to where I will not hire them again. The apprentice is welcome back anytime. Lol Also, I was not informed their debit reader was not working prior to the appointment and could only take cash or check. Thankfully I'm old school and still have a checking account. I then asked if my check would be kept safe in their vehicle till they returned to base I was told they had a lockbox where it would be safe. At the GLP website I couldn't find any ratings from customers.

We were referred to Great Lakes Plumbing when our normal contractor was not available, to fix a…read moreleak. While we were appreciative to be worked into the schedule (10 days-2 weeks out) we were not happy with the service received. Two employees showed up, one sat in the van and "checked" the work of the one who performed the work. Once completed, trash from the parts were left laying around and a pair of pliers were stolen. The following day, the "repair" was already leaking. The owner DID NOT return a call from us reporting these issues. Paid the full price, but the service and follow up were poor.

Memorial Day, 9:30 AM. Hubby finds we have a leak in our plumbing, it has been leaking for…read moreprobably a day. My husband shuts off the water. I proceeded looking for plumbers. I called our son in law to see if he knew of one, "DC Plumbing, they're real good!" I called and sent an email. Panicking, I looked for more emergency service plumbers. I called a total of 5, one actually answered the phone. I received a quote,, it was 10:45 now and I was quoted late afternoon early evening. I said I would call them back if I had no luck finding someone else. I checked my email and there was a response from DC Plumbing. The owner was very apologetic that he couldn't get out to our home that day, but he could come first thing the next day. At that point, it was good enough, so we waited. I am so glad we did. We saved money by not using an emergency service, and his workers were here right when he said they would be. They were in and out in roughly 10 minutes and did a wonderful job. The owner was extremely thorough, I sent pictures of the leak to help (as asked). Promptness responding as well as service by great employees! Hard to find these days for sure. I have already sent their information to a few friends. I wouldn't call anyone else. By the way, the other 24 hour service plumbers, never responded back until the next morning, except for one, I never heard from them.

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done