5 stars for Mike the service manager and the two techs who came out to service my mini splits…read moreduring this 90+ degree week. Though they were solidly booked during this heat wave, they managed to squeeze me in rather than have me, 83 year old woman, suffer another day with only a small fan for relief. The techs were wonderful - friendly, professional, patient, helpful and HONEST. They quickly resolved the problem, though I was prepared for much more in time and cost.

We have been customers of River Valley Oil for over 25 years and have NEVER been disappointed. All…read moremembers of this company are extremely pleasant to deal with and the one time our furnace failed us, they came almost immediately (it was Winter) and fixed it just enough to get us through the night and then made a final repair the very next day. They put in an air conditioner for us, their pricing is fair, they are reliable and most of all, they are honest as the day is long. I would not hesitate to recommend this company to anyone......we are very satisfied customers!!

Wow....tractor supply is missing a great opportunity…read more Smithland closing represents a large customer base that need to go somewhere. I like to shop local stores but not when they are rude and have no interest in helping customers. Only thing they can go is point in a direction. I guess I be shopping online. Sad that the better customer service is online.

Since Smithfield Agway closed, I'm forced to use tractor supply in Middletown. The employees don't…read moreseem to appreciate customers who come in. Each time I place an order online, it's 100 hoops just to collect my order when ready for pickup. I worked 30 yrs as an HR manager and the employees don't seem appreciated at all by a manager let alone corporate. Morale is a very low at this location & corporate doesn't seem to care.

I have been a customer for 20 years My lock in price plan expired. I was told I would have to pay…read more$280 to secure a price.75 cents above other companies advertised price. I thought after 20 years of loyalty I should get a bit of a break. The customer service person was rude and told me I wasn't getting anything. I asked to get a delivery at the price lock price and would look at a price lock at another time. I was told an oil delivery without a price lock would be $6.49 I requested to speak with a manager She said one would call me. No one ever called im not sure how a business feels it is right to treat a customer for two decades this way. It is mind boggling to me that they remain in business. If you are looking for an oil company stay as far away from valley oil as possible.if they will treat a 20 year customer this way how will they treat you.

Valley Oil in Portland refuses to bring my home oil due to our "muddy driveway", despite having a…read moreclear path from the road to walk the hose up to the house. After calling and communicating that we have no oil to heat our home, the excuse from the supposed "men" that work there was that "a rock may puncture the oil hose". I have lived at my residence now, 20 years. When oil was delivered from other places, the hose on the ground was never an issue. Not only that, but I have also communicated that we do not have the funds to fill our oil tank from empty. Despite asking Valley Oil to come deliver to us at 1/4 of a tank, they insist that their monthly schedule would accommodate that. We have run dangerously low on oil all winter. Not to mention, the almost $700 bill to fill the tank has caused financial hardship on our family. My youngest daughter & I have been more than accommodating; going without oil, shoveling designated paths from the street... If us women can handle walking up the driveway & taking care of this then I would hope the workers from Valley Oil would be able to do the same.

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

I don't recommend using this co op only because I thought they would source out the best prices…read more They don't, they go with only one company and generally it's at a top price and they use state averages as compared. If you use a cash oil I found way less prices than them.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

I inherited CP&P when they bought the company I was using. I have used them ever since, at least 6…read moreyears. I am on auto fill and do not have a contract. I own my 2 tanks. They have consistantly kept up with my propane and the rate they have charged has always been right in line.

Connecticut Propane mistakenly filled my owned tank without my knowledge, permission or…read morecontract/paperwork of any kind. To make matters worse, they sent a "messenger" with NO identification to my door who demanded my phone number. Matter was turned into CT Consumer Protection Agency.

Dutch Oil & Dutch Propane, LLc of East Haddam and Moodus, Ct…read moreDutch Oil has great reviews and I learned they are growing! After having them mow.our lawn for approximately 6 years..we just had a very bad experience with them. One guy came to mow (usually they send 2) he mowed half of it (took at least 10 breaks that we counted in a 3 hour period) and left (not completing the job). BTW he worked extremely slow, it looked deliberate as this never happened before. I called the office and spoke with the lawn MGR after he left my property, while the job was still incomplete. I figured out this deceptive business tactic used by them after speaking to the "lawn Mgr". She basically refused to have the mower come back and finish the job tomorrow-- they didnt have time for us she said and that they had other properties to work on. They also jacked up the price from $175./ last season (2024) to $325./ for this season ( that is an 85.71% increase! ). In a previous conversation i had with "The Lawn MGR" mentioned there would be an increase and I said "I understand and agreed to the increase". And they still had the mower come to my property and behave this way. She said she would have a "field mgr. come and evaluate the property. They had plans to increase the price more. At this point I was finished with Dutch and their deceptive business tactics and fired them. The Lawn Mgr would not give me the owners name (Bruce Dutch) so i could have a conversation with him regarding this matter. Service both on the office end and mowing end has drastically diminished. I feel terrible that our once reliable good neighbor and lawn carer has resorted to this manipulative business tactic. We will no longer recommend this company for lawn, oil, propane or their customer service! You lost a good customer and your GOOD name!!!!! BTW folks there are other great companies in our immediate area that offer great prices and their services have not diminished!!!!! Ive already hired someone in less than 5 hours!!! Sheila A.

We have used Dutch Oil for our heating oil for over 16 years and our propane for about 10. The…read moreservice has always been excellent.