Water leaked into my 10x 10 unit from the roof- ruined solid oak heirloom furniture from my…read moremother's estate worth thousands. No apology, no recourse, no willingness to dispose of my ruined property. Representative even started insinuating that it somehow was my responsibility, huh?? ....though they were very happy to raise monthly fee by $40.00. Make sure you get insurance and take photos of your property.

From the owner: We are an indoor climate controlled storage facility located at 283 Main Street in New Hartford,…read moreConnecticut. We offer indoor, climate-controlled storage units ranging in size from 5'x5' up to 10'x25'. Our customers have 24/7 access to their units. In addition to self-storage, we also offer seasonal storage for everything from jet-skis, boats, boat trailers, cars, trucks, motorcycles, snowmobiles, tractors, fire trucks, golf carts, landscaping trailers, campers and 40' RV's! Seasonal storage is accessible by appointment only. We pride ourselves on exceptional customer service. Our client driven focus allows us to customize your storage experience. Storing your vehicle inside limits your vulnerability to vandalism, theft, and the harsh New England weather including exposure to sunlight and weather conditions such as rain, hail, wind, freezing rain, snow, etc.

Moved me out of state so they picked up one day and delivered the next day. Booking was very easy -…read morecould do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

Holy moly - these guys are fast. Their website is where you can book their services. Admittedly, I…read morewas a little sketched out to complete an online booking without ever talking to anyone and giving out my credit card number to an online system, BUT it all worked out in the end. I ended up calling and leaving a message with some questions before booking and was promptly texted back a response. I booked online through their portal and hoped for the best. On the day of my move (Labor Day), I received a text message saying their ETA. It was about 30 minutes after the original scheduled time but I appreciated the text with the update! The two gentlemen who came by to help with the move are fast and super efficient. They seriously know how to pack. I was worried we wouldn't fit our things in a 16' POD, but they managed to fit 85% of our stuff in about half of the POD. They are efficient and pleasant and good at their jobs. I will definitely use them again with my next move. Super nice guys. Easy company to work with and they even worked on a holiday!

I highly recommend this moving company and will absolutely use them again. Pertinent info to this…read morereview is that everything was boxed, disassembled and staged to make efficient use of their time. On 8/17/18 they moved me from a 2 BR townhouse to a 3 BR apartment on the second and third floor of a house. Making the appointment on their website was easy and clear. As they state, they do not come with a truck. They showed up on time and started working immediately. They were efficient and ridiculously hard working in the 90 degree humid day we had. They loaded the truck to maximize space and protect my belongings. These guys worked at full speed and energy the whole time and did not stop until every single box was unloaded. These guys are professional and much more affordable than all the other companies I received quotes from.

Poor business practices and uses young and untrained labor to handle your valuables. Workers are…read moreexploited and expected to work what should be an illegal number of hours in a day. On my son's 2nd day of work, during his "training/orientation", he packed and loaded a house from 7a - 4:30p and then drove 2 hours to a house in NY to unload it! At 10 pm, they told him if he didn't help unpack then they wouldn't give a ride home AND that he couldn't leave because he needed an escort off the "base". He panicked and called us and we ended up getting the West Point police to escort him to the school exit. At 11:30p he got an Uber to Fishkill, NY where his dad picked him up and they got back to West Hartford at 2:00a. It was a horrible experience for him and makes me really question how they run their business. Also, they weren't even going to pay him for the 29 hours he worked over those 2 days! We finally badgered them enough that they paid him for 16 hours...so add what I have to think is wage theft to the list of questionable tactics. I would never recommend anyone work there or hire them to move ANYTHING!

Disrespectful workers and damaged multiple items without responsibility, disappeared after filed…read moreclaim, every time I call them says the one in charge my claim in not there and they will call me back but never did

Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

I cannot recommend these movers. The salesperson did not ask enough questions to find out how much…read morethere was to move; was in a hurry on the phone. After the move, no one mentioned the following: a hi-riser bed was dis-assembled to move and not re-assembled after, just left with parts scattered on the floor; significant scratch on piano bench; plug for floor lamp missing making it unusable; a carton was left in the basement and not moved; other minor scratches and smudges.

Excellent experience!…read more The woman who works in the office is super nice and is willing to answer any questions. The three movers were very nice, considerate, professional, and hard-working. They wrapped some of the more delicate items before loading them onto the truck. They were even able to dismantle large furniture pieces that wouldn't fit through the door, and they reassembled them in the new place. I would highly recommend Martin Moving & Storage, especially if you are moving to or from Middletown.

Used this moving company recently and had a terrible experience with the owner. Things were missing…read moreand when I tried to reach out to them regarding my missing items I received a rude and disrespectful response. It was completely unwarranted. I was just curious whether my belongings could have been left behind in storage. I highly recommend using an alternative moving company...unless you don't mind your things going missing and receiving terrible customer service. I will say the movers themselves were great and very respectful; their boss could take a couple tips from them and shape up his act. Best of luck moving yelpers!

We used Ace for a local move last month to Cheshire. We are very picky people and took a chance…read morebased on reviews. What a home run! From the initial estimate, to the packing material provided, to the utmost professionalism of the movers, we could not have been more pleased. The 3 movers were friendly, did an excellent job both days of our move, and met some furniture challenges with zero complaints. Furthermore, the cost was more than reasonable for the service we received. Thank you to Tony, Gary, and Al for making two extremely stressful days so much easier!!! Would recommend without any hesitation.

I hired Ace Moving based on a recommendation and past experience. We were mo from CT to FL. We…read moreended up with more items then would fit our estimated capacity. Ace went above and beyond to get our EXTRA items ship to us the following week. I was impressed at the packing abilities of their crew and the hard work they put i.

Frank Diaz with Meyer is an absolute pleasure to work with. He is incredibly kind, hardworking, and…read moreprofessional. Everything was done quickly, efficiently, and with great care. Frank made the entire process seamless and stress-free--he's fast, reliable, and truly easy to do business with. I couldn't recommend him more highly!

Thank you to Troy and Tim for the BEST move ever. They moved us from Ct to NC and were amazing on…read moreboth ends. There was another packer in Ct that was also super professional. Linda was also amazing and handled all our concerns. Thank you William B Meyer and Bill H for your extremely professional handling of the move!! Best, Patti and John Sent from my iPhone