I wish there was an option for 1000 .
Long story, but bear…read morewith me, because it just shows what kind of people work and own Austin's and they take great pride in their work, and craftsmanship.
A while back, after my dad passed 3.5 years ago, my mom's engagement ring, the prongs were damaged, and she didn't wanna risk losing the stone, so she hasn't worn it in since. We've talked back and forth about getting it fixed but didn't know a jeweler to go to, to trust with the job of repairing it. The sentimental value, far exceeded its actual monetary value, so it just sat in a closet. I've wanted to help her get it fixed, and at 12pm on 7/29/26, on her actual birthday, on a whim, when she wasn't looking, I found it, and took it to a random jeweler I found via google, while I was in Lyndhurst. I read the reviews, for a different place and google mapped my way there. they had 5 ratings, and only 5 ratings in over 300+ reviews. I drove there, and when I arrived there was a different name on the building. Hesitant, bc I hadn't researched Austin's, I searched the new name, and found they too had excellent reviews, and what spoke to me was the compassion everyone spoke of in their reviews, so I crossed my fingers and walked in, incredibly leary to leave this ring there but Austin, the owner and jeweler, promised me he'd take good care of it and even tho he had a mountain of work to do, he also promised a turn around time, I didn't think would be possible, and that he'd attempt to get it done before dinner that night at 6pm.
Well not only did Austin meet the timeline, and offered to drop it off at the restaurant if I needed, he absolutely knocked it out of the park, and exceeded expectations with the quality of the work. I saw it, and I cried. It took everything in me to hold it all together and not jump over the counter and hug him, as he stood there still covered in black dust from the repairs he literally just finished upon my arrival, and then to keep my composure, and drive to the restaurant, and give this now beautifully wrapped 50 year old engagement ring back to my mom.
To say my mom was happy, and surprised was an understatement. I didn't take a photo of it because they generously offered and put it in a ring box and wrapped it up for me, and then gifted her with a ginormous tub of jewelry cleaner too, so she can make her band she has on, match and sparkle too.
Austin, you and your wonderful team, Cecilia (a former Wood ridge resident like me, herself by chance), and Lilo, from the bottom of my heart, thank you for going above and beyond for me, and my mom. A Fun fact that I myself learned that day, my dad had proposed to my mom on her 21st birthday, 50 years ago yesterday (7/29/76). Well dad, I re proposed for you tonight and while you weren't physically there, I know that you were with me, because as I pulled away from the jewelers, a 2009 GMC Yukon Denali, just like my dads that we just sold Monday, let me pull out of the spot and go ahead of him.
If you're looking for a jeweler, definitely go see Austin and his team. They carry some beautiful pieces, take great pride in their gems, and craft and most of all, they genuinely care about you as a customer and show compassion which can be VERY hard to find. Thank you, and a review doesn't seem to equate to the joy you brought my family, but it's what I have to offer at this time.
