Came here for bracelet resizing and the resizing master was not in the store at the moment. They said they will call back so that can drop it. Never got the call back. Don't know what happened. Ended up bringing the bracelet to be resized elsewhere I had a chance to try out second-hand rolexes and the assistant was very helpful in letting me try out different models and sizes. However, I feel like she was expecting me to buy one right on the spot... Didn't do so because I know they mark up at least 50% of the msrp... Anyhow it was a learning experience to check this place out... read more

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We stopped in to drop off our tag that we purchased from them a few years ago. As we walked in we noticed a really nice remodel! The store is a lot bigger and it's stunning, they really knocked it out of the park. I can't begin to tell you how helpful and friendly the staff is there. They even have a gorgeous bar where they offer some really nice drinks, which definitely helps in making a sale ha. I decided to go with a breitling for an everyday watch and I couldn't be happier, Laura and Jeremy helped me pick out the perfect one. They honestly made me feel like family right from the start. That experience alone will make me continue to purchase my future watches from them. I highly recommend Kodak to anybody in the area, I've dealt with all different jewelers over the years and honestly nobody else can compare! read more

W Kodak Jewelers - Watches Near Me - Hoboken, New Jersey

Shopping at W Kodak jewelers is such a first class experience. They offer you water and alcoholic drinks upon arrival and they have a nice bar you can sit at while you wait for your appointment. Dana was so helpful when my partner and I came to pick out wedding bands. She was patient and caring and got us a few different quotes before we decided on the bands we wanted. They always offer to clean your engagement ring when you're there too. My partner bought a Tag Heuer watch from here as well and when he needed a few bands removed, he dropped it off and they took care of it free of charge. This shop is our first choice for high end jewelry. read more

Brought in a Swarovski ring to be sized down. Despite telling the salesman that it was 14k gold, he brought it to one of his colleagues who immediately dismissed it after seeing the Swarovski engraving. The salesperson then very confidently told me I was mistaken and that this ring was gold-plated (pretty embarrassing in front of my fiancé). They sent me elsewhere saying they couldn't help me. I emailed Swarovski who confirmed that the ring is indeed made purely from 14k gold and that the jeweler must be confused as many Swarovski products are gold-plated, but not their diamond rings. I called back to W. Kodak and talked to the gentleman I originally spoke with letting him know I received confirmation from Swarovski on the metal type. He still didn't believe me, speaking to me in a condescending way on the phone, saying that the ring would have an engraving on it if it was 14k. He made me feel small, and never once apologized for dismissing me so quickly and admitting to making a judgement mistake on his part. I know that ring re-sizing is not their main profit center, and so perhaps I am not a big customer, however overall this has left a bad taste in my mouth for returning or recommending. I do hope that they will use this feedback as a learning experience to do a little research (or help the customer do a little research) as opposed to letting pride stand in the way. read more

Worked with Al(Alfred) Y. on a JLC MUT purchase. Extremely pleased with the service I received along with some extra touches and ability to trade in an existing piece. Highly recommend Al and W. Kodak Jewelers! read more

I've been shopping at W. Kodak Jewelers for a few years, I've bought multiple watches from this store. Jeremy is my main guy, but any time I have walked into this store, I am greeted with the friendliest staff. I've walked in when it was really busy, and I get the same greeting. You could tell the people who work there really enjoy what they do. I post this because it's such a pleasant exception to the rule of what I see at a lot of stores these days. People tend to love to complain, when I see people go above and beyond, I like to compliment and let them know to please keep up the great work. The high level of service is really appreciated. This store has an excellent selection of watches and brands. They know their products, are great at answering questions, are patient when I'm indecisive, and just an overall fantastic buying experience. From the first purchase Jeremy has shown appreciation for the business, and as I continue to shop there always appreciates the loyalty. I would recommend this shop to anybody. Also want to compliment the store renovations. The bar is classy, and the sitting area is great. read more

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We bought our wedding rings from W. Kodak. Maria was wonderful. The rings are fantastic and exactly what we were looking for. We got married last week and the rings capped off our ceremony perfectly. Thank you very much, our new favorite jeweler! read more

W Kodak Jewelers - Wedding rings - Watches Near Me - Hoboken, New Jersey

It was a pleasure heading to W Kodak to get a few watch links removed. Mo was quick to greet me, quick to understand what I needed, and quick to help. He offered me water and a beer while I waited. I only waited a few minutes because Mo took care of my watch himself. He removed the links, waited to see how it fit on me and how I liked it, and was overall insanely professional. If you need to go to W Kodak, ask for Mo! read more

Laura was very courteous with me and professional in dealing with the unique and intricate mechanism of the Seiko watch I brought to the shop. Thank you. Y.R. read more

These guys are the best! I have worked with Laura and Jeremey on three watch purchases already and they are an absolute pleasure to work with. They take their time and are gracious and knowledgeable. I could not recommend Kodak more for your watch or jewelry needs. read more

Kodak Jewelers is a solid spot for shopping for all sorts of jewelry. We had a great experience in here buying a watch. The gentlemen suggested the Tudor brand and although we never heard of it the brand was awesome. The person helping us was extremely knowledgable about watches and helped us out a ton. The place was pretty busy so they must be doing something right. If you need jewelry or watches check this place out. They will get you sorted out! read more

W Kodak Jewelers - Watches Near Me - Hoboken, New Jersey

Giuseppe was absolutely fabulous to work with. I originally went with my fiancé and Giuseppe wrote down everything I was looking for in an engagement ring. Then he worked with my fiancé separately to pick the diamond and the final setting and when I tell you, it came out beautiful I seriously could not have picked a better one myself. I loved being a part of the process but also removed at the same time. Not only do I love the ring but we both loved working with the team so much. Giuseppe made us feel so comfortable with such an important purchase, he's trustworthy and genuine. We can't wait to come back for our wedding bands! read more

Extremely rude and condescending. I have been in a few times to have jewelry repaired and they told me that they "only work with real gold" when I told them I needed rings resized. There isn't a jeweler in house so they have to ship your jewelry out. I live in uptown Hoboken and wanted to like this place for convenience. I have been disappointed, disrespected, and made to feel uncomfortable too many times. I go to Hoboken diamond on Washington and first now. There is a jeweler in house (who does beautiful work) and is very professional and kind. read more

I've been a customer of Kodak for years (wedding bands, watches, and now a push present). The sales staff, especially Kristin, are super friendly, knowledgeable and approachable. Best part? The store is dog-friendly and they even have treats if you bring your furry friend! read more

Bought my first timepiece here and I had a wonderful experience. Laura and Jeremy go above and beyond to assist and make you feel comfortable. I will continue to come back! read more

Went into the store today to buy a watch as a gift. I have been to many stores and brand boutiques, this experience ranks up there with the best of them. Great selection and service. I was treated like a valued customer even though it was my first time there. Thank you Adelina and Jeremy! Will definitely be back soon. read more

I've been to W. Kodak Jewelers, all with issues regarding a watch. Once I needed a battery changed, and the other time I needed a strap switched out. They completed both with such professionalism, and the staff really went above and beyond. They are my go to store with any issue or need regarding jewelry or watches. read more

I have had several watches serviced at this store. It's a lovely store and the people are very nice, knowledgeable and professional. I love to work with an independently owned small business. I am moved to write this review because of a problem I had with the service with one watch. It doesn't matter what it was. It was one problem one time with one watch. The reason I'm writing is because of how they handled it, which was perfectly. The manager, Jeremy, handled it himself and went way out of his way to hear my concern and to address it to my satisfaction. No business and no person is perfect. I think you learn more about the quality of a business from how they handle the occasional mistake than anything else. This place gets 5 stars in my book. I have had two watches serviced since and everything is perfect and they always go out of their way to make sure things are not just okay but great. I recommend this place. The product is great and so is the service. read more

Ever want to buy a Speedmaster and get a similar experience to the boutique with a great price? Look no further. Kodak is the place to go. Extremely friendly and helpful staff will assist you every step of the way. With Omega changing calibers and varying models ever so slightly all the time they keep up on the updates. They had the must have watch to add to my collection and i was in and out within 20 or so minutes. They took the time to show me how to wind a manual winding watch since this is my first one. Speedmasters for an obvious, well marketed reason are very hard to break, but fortunately there are measures that prevent you from overwinding. I cannot wait to bring other family members here to get their dream watch. read more

Laura was absolutely amazing & went above and beyond to get me in and out & a satisfied client, extremely happy with my visit

Fair pricing and easy to deal with including returns/exchanges. Also - my wife designed her own ring which cane out amazing. Very happy - best jewelers in my opinion. read more

This rating is specifically for the Hudson St location (did not have a positive experience at the Newark St location). I was given a watch as a gift (just a Citizen - far below the high-end watches they have), but I needed the band adjusted. I came in and asked to have the band adjusted - they were happy to do so - and did it in 5 mins. Charged $15 (very fair in my opinion). The person there was also super friendly, kind, and complimented the watch (ensuring I didn't feel bad that it was so far beneath the caliber of watches they sell). 10 stars (out of 5) for this location and person - I wish I got her name. read more

I'm quite disappointed and honestly SHOCKED with the lack of professionalism, especially after reading such great reviews. I visited the store in person before since I live close by and had great conversations with the sales associates. Mainly about Grand Seiko since they also offer Grand Seiko timepieces. However, this time I saw my grail piece on their website (pre-owned) and was at checkout. I was about to purchase it through their website but I figured it would be better to call and also have a conversation. After calling, the sales associate (Laura) texts me stating that the price is 5000$ ABOVE the website price. I ask politely if I can continue to purchase it at the price I had at checkout as it is my grail piece and I was serious on buying today. Nothing. She does not even have the COURTESY of responding and now on their website, it says "contact for price inquiry". Are you serious...? Is this how you treat a potential customer on a luxury timepiece? If I had never called and simply purchased it, would Kodak have honored that price or simply say it's now 5000$ more? I'm extremely sad that I couldn't get my grail piece and also the lack of professionalism and courtesy. I love watches and talking about watches with other enthusiasts but this type of behavior definitely stings. read more

The team was amazing and so friendly! Shoutout to Maria for making my engagement ring glow for my wedding day!

Kodak Jewelers , Newark street Hoboken is a real 'Gem' I have been a steady customer for the past 5 years; I have had consistent grade 'A' customer service with a smile . All the women who work there are kind and generous with their time. I am always there with repairs or creative ideas on how to evolve existing pieces or design my own..... No job is too big or too small... you get the same warm interaction with help and results. They treat everyone like family.... the staff is the true beauty of the operation.. In this day and age of 'big box' retailers it is a breath of fresh air to be received by friendly helpful faces who know you by name... the old school charm of a local shop in a small town; what made Hoboken beautiful and special back in the day.. they are keeping that spirit alive. I watch them interact with the couples looking at engagement rings; they have a genuine interest in their experience... And... dogs are welcome :) They get greeted w open arms , love and treats ! 'AUNT ADELINA ' will feed them until their heart is content :) Bottom line ... Kodak Jewelers Newark st . Is a 'DIAMOND IN THE ROUGH' read more

Adelina at W Kodak helped me find and purchase the perfect watch for my birthday. Really incredible quality and service. I highlight recommend them! read more

Laura was amazing!! Needed help resizing a watch and she did a quick and efficient job. Very polite and you can tell how excited she is about what she does. Will definitely be back! read more

This place is wonderful! Everyone is nice, they have good knowledge of the watches they sell and the customer experience is fantastic. You really feel that you're buying a luxury product and getting a luxury experience, which is rare in the greater NYC area. I bought an Omega SMP 300 from them and couldn't be happier! read more

Love this place! Outstanding customer service and they have a great selection! My fiance bought me really gorgeous diamond studs and a pendant for our anniversary and Christmas and I am still so in love! read more

I had a great experience at W.Kodak Jewelers. I went in to get a watch band fitted and Maria could not have been nicer. She saw me quickly, even though I didn't have an appointment and made sure I was happy with the fit before I left. I will definitely be returning for other repairs when they arise! read more

I'm starting to work with Brad and Creighton to design two rings to replicate 1) one that their Dad, Woody, designed for me in the 70s and 2) one that my former husband purchased when we were engaged. Both gorgeous! I've bought many many pieces from w. kodak over the years and, with help from either Woody or staff, each purchase was a perfect choice for me - that gave me years of pleasure - not to mention the joy of shopping or browsing in a great store during many happy lunch hours. Since being burglarized, I plan to replicate at least a few of my favorite pieces and purchase a few others. The ones I have/had - are/were absolutely unique masterpieces. With all the history I have with the Kodak quality and customer service, I can tell you it's hardwired into the business - Mr. Woodrow Kodak would be beyond proud! read more

While all I needed was a battery replaced, the experience couldn't have been better. They are all super friendly and didn't mind that my pooch was along for the trip. I looked around their selection and will definitely be back. read more

I stop by the uptown location today. I have to echo other reviews... the store is amazing and sales Dana n David (SM?) provided excellent customer service I went into the store to look around and check out the watches in display. Dana was super friendly and she took me to the counters and showed me couple of time pieces I like. During this whole timeout discussion about different brands n styles & movements Dana never pressured and trying to impose on me to make a quick buying decision I truly appreciate the customer service they offered today and I definitely highly recommend this place for jewelry n watch shopping. I will be back again once I made my decision on which watch brand I want to make my purchase on read more

My fiance and I went to W Kodak on a whim to look at engagement rings and within three weeks we were engaged! Kristin was super helpful when we went during the Tacori trunk show. Although I always had a vision of my dream ring, Kristin was extremely knowledgable when discussing options for bands/metal/4 c's etc. My fiance said he had the most amazing experience when picking out the diamond. The staff was so friendly and did not persuade him to purchase one diamond over the other. He said the whole experience was seamless and they kept him in the loop for the entire process. The ring is beyond beautiful and we couldn't wait to visit after our engagement. We are really looking forward to purchasing our wedding bands through W Kodak and are so glad we found such a knowledgeable, accommodating and friendly jeweler in Hoboken. The experience was so personable and the staff is so accommodating without being overbearing. Highly recommend! read more

Recently purchased an Omega watch from the uptown location after moving to the area. Jeremy helped me and spent time going through various models over a few visits. He was knowledgable, patient, and I never felt pressured to buy which made the experience much more enjoyable. Nice store, good selection, and professional service. I'll be going back when it is time for the next piece. read more

I met Jeff Scott about a year ago when I was finally ready to start looking for 'THE RING!' Jeff was highly recommended from multiple friends who have worked with him. He gave me great insight and suggestions into finding the perfect diamond and setting. The day after I proposed I brought my fiancée to W Kodak to meet Jeff and have some bubbly. Jeff stayed in contact with us over the next 10 months to select the perfect wedding bands. He met with us during diamond trunk shows and encouraged us to just play and enjoy the experience. We received our wedding bands today and we couldn't be more thrilled to have Jeff as our guide during this process. He is kind, easy to work with, and has AMAZING communication skills. We can't wait for some of our single friends to meet Jeff when they are ready to get 'the ring' and have an equally great experience. Warmly, Jason and Liz read more

W Kodak Jewelers - Jeff Scott helped me design the perfect ring! Jason M. - Watches Near Me - Hoboken, New Jersey

Purchased a Hublot Big Bang from Maria. She was excellent. Whole transaction was done over the phone and email since I was out of state. Had an issue with getting the warranty card but was quickly remedied. Highly recommend!! read more

I brought my Cartier love ring here to get resized after being turned away from 2 other jewelers because they said they could not do it. I was not in a place to pay Cartier the $750 they were asking me to sent it to France to get it melted down and resized so I decided to make my way to W Kodak in Hoboken and had the best experience I could have. They gladly accepted my ring, helped me figure out which finger we should size it to fit (I was between my middle that it was a half size too small for and my ring that was a half size too big). I was worried that with the resizing there would be a significant difference in space between two of the notches and the rest of the ring that people would notice when looking at it and I kid you not I do not notice any difference at all! It fits, I now wear it all the time and neither myself or the ladies in the store could not tell you it was resized or that there were any sizing oddities. I highly recommend they did an amazing job on a ring multiple people said could not be resized. read more

Bought an IWC watch at W Kodak and had a fantastic experience. Their customer service is absolutely outstanding and the store is beautiful. Nancy Sherer and Jeff Scott were unbelievably great throughout the entire process. You are in great hands with these people!!! read more