I had a good experience with Eminent Limo. They picked my grand kids and I up from O'Hare it was…read moretheir first flight and trip to Chicago I wanted it to bespecial. I paid for a greeter but their was a misunderstanding there. However they did give me a discount on the service. The traffic was horrible but the driver got us to our destination safe the music was good and he was very considerate. I will use them again.

I had a great experience with Eminent Limo at O'Hare Airport. Despite travel delays, the driver…read morewaited patiently and communicated professionally. I will definitely recommend and use them again. Kudos to the team!!

Ok I will give them a 4, the driver was very pleasant and provided great service…read more The phone operator was brisk but at least answered. Still frustrated that I was ignored and passed by but I can imagine that he may have been busy or distracted. Either way- timetables are critical when it comes to flights.

If I could give negative stars I would. They cancelled my ride pickup last minute and left me…read morestranded. They said because Chicago has traffic. We all know Chicago has traffics and they should realize that if they are a ride service. They told me to call Uber or Lyft. DO NOT USE THIS COMPANY

Me and family booked this party bus expecting a great time. Before leaving destination Sharon…read morewasted 30 minutes of dear time going over rules for the bus , do's and don'ts, and complaining about how many passengers were present. Upon leaving we couldn't get the Bluetooth to work on bus, radio was static the whole time and Sharon couldn't help us with that issue. The ride was rough and honestly this has to be the worst party bus I've been on.

I booked their services for a special birthday dinner party. The driver Sharon was very curt and…read morenot pleasant at all. The music would not Bluetooth, the radio was static. So, no music on the bus all the way to dinner. She hit all the bumps and potholes. Turning corners fast and knocking us against each other. Late coming back to get us from dinner almost 30 minutes. NO APOLOGY. Upon drop off she didnt even acknowledge the end of the trip just drove off after we got off bus without a word to me. Needless to say she ruined our special day!! The owner Maurice Turner did not accept responsibility for her actions offering a discount on a future booking. I THINK NOT!!!!

Black elegant did a super job for us! We needed a car for a wedding day. They drove us around for…read morephotos and everything else we had to do at the last minute. Definitely made the whole thing a breeze. Call me grateful! (Also good, competitive price)

This company needs to improve their customer service! I spoke to Michael Thompson the first week in…read moreDecember about renting a party bus for my January birthday. Everything was good until the week of my birthday! I had to keep calling him about writing up a contract. He gave me so many excuses of why he couldn't write up a contract, so we can finalize everything! I request my deposit back! I luckily found a better party bus company in just a short time! Don't do business with this company or person! I'm only giving it 1 star since I can't post without a star review.

I used this business out of shear desperation- had to make reservation online bc was out of the…read morecountry. They never give you a full quote! They never give you ANY info on all the additional fees. They do a meet and greet, which instead of meeting at curbside- I had to take my own bags to the parking lot with the driver- paid for the parking then paid for a meet and greet fee. They lied on the total of parking and tolls, they added hours and fees. DO NOT USE THEM!!!!! There are so many others out there that would never do this. KEEP AWAY

Poor business practices and horrible communications. They will rip you off too. They refuse to…read morerefund a deposit of $600. They have more than 2.5 weeks notice. DO NOT use this service!