Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

I saw Ally in the Reading location and she was amazing! She made my waxing as painless as possible…read moreand I love my tinted brows/lashes! Go see her!

EDIT 12/13/17: I've come back here several times since writing this post, and I've had great…read morecustomer service and have been super satisfied with my end results. Wasn't rushed and had some more space (but also, not super busy at these times). This is my new regular spot! Came here with a friend for the first time for a mani/pedi this weekend and was greeted by friendly staff. The salon looks really clean and they have a good assortment of nail polish--not an overwhelming amount, which can be annoying--the right amount and they all looked to be in good condition. I hate when salons have crusty dried out polish choices or multiples of the same color, like that's giving you a "broad selection". At first, it felt like we were being rushed. Granted, we did show up right at the appointment time, but I booked online and don't recall seeing anything informing us we should be there earlier (although I usually like to be). The pedicure station was a little cramped. There wasn't anywhere to put my jacket or purse so I kept them with me--my bag on the floor and kept my jacket on. Wasn't the worst. My nail technician was really nice and explained everything she was doing and what all the tools and products were to be used for. I really liked that attention to detail! I've had lots of mani/pedis, so I know what most of the tools and products are used for, but it's refreshing to see that they're sterile, hygienic, and being used correctly. It wasn't annoying or rehearsed either, the way she told me. Also, she gave just the right amount of pressure for the leg massage and scrub! A+ for that! Mani station had more elbow room, which was nice. I did notice that there was no fan by my feet to dry my pedicure while my hands were done, but they air dried just fine. My nail technician took the same approach as with the pedi in explaining everything. I got a gel mani which I noticed took a bit longer here than it usually does at other places I've gone to. Although it took longer (she did like 4 coats), she really paid attention to detail and my preferences and made sure everything was perfect. It did fill up pretty quickly in there, so when my friend finished before me, they had her move to the waiting area. Understandable, can't really be mad about that. Something I really enjoyed was that I was given the option to keep my nail buffer, file and toe spacers! That was a nice treat! Might as well get a few more uses out of those instead of just toss them. Price was good! Definitely cheaper than Boston or some other suburban places I've been too. Plus my nails came out great! I will definitely come back here in the future! I was initially skeptical because of some of the reviews on here, but I get the impression their clientele can be a bit high maintenance and easily dissatisfied. I took off one star because of the feeling rushed in the beginning and having nowhere to put my belongings due to the tight space, but those aren't deal breakers for me. I'll prepare better for next time!

I exclusively go to MiniLuxe for manicures, so this experience was especially disappointing. I made…read morea last minute, same day appointment for a gel manicure, and looking back, I wish I hadn't. Unfortunately, I was at the salon for nearly two hours. In my opinion, the first nail technician seemed inexperienced, and the entire service felt disorganized. During the appointment, I was also told the color I chose wouldn't "look" good on me, which I found unnecessary and unprofessional. When the manicure was finished, the polish was splotchy and uneven. I was given the option of either adding a third coat of the original color or removing the gel and starting over with a different color. Since I wasn't happy with how the manicure looked, I chose to have it removed and redone with a different color. I was still charged in full and then asked if I wanted to add a tip. That was a disappointing way to end the service. I've had many positive experiences at MiniLuxe, which is why this visit stood out so much. Going forward, I'll be very selective about who I book with. This was, unfortunately, the worst manicure experience I've had there.

I cannot say enough about Ivona.... As a person and as an amazing aesthetician…read more I love going to my waxing appointments now! She is such a wonderful person, as well as being very professional, efficient and provides the most meticulous waxing service. Amazing before and after care recommendations. Ivona makes you feel very comfortable, resulting in the least painful wax you may ever have!) Also my eyebrow and eyelash tint lasted 5 weeks! The salon staff and the receptionist were very welcoming and happy to be there. All around a very friendly atmosphere.

Ivona Tassin gives the most amazing facial. I cannot say enough about her expertise. My skin was…read moreglowing! She is a skilled excellent aesthetician. I can't wait to return and try out her many options for facial treatments . Jill

I have been coming to this location for well over a year, and I honestly feel like I have aged…read moreBACKWARDS. I have had many services here and interacted with most of the staff. They are extremely knowledgeable and passionate. They have recommended the correct treatments for my lifestyle and skin. Sarah is my current aesthetician that takes care of my monthly treatments, for which I have a membership that is worth every cent. Sarah is very honest in recommending what will work for me, as well as how to get the best results with the least amount of angst. The location is gorgeous and clean, with plenty of parking and very easy access off of 128. Their appointments run on schedule and it is easy to reschedule if necessary. They have a very open communication policy which is so refreshing. The promotions that they run on services are incredible, and they really do care that they offer competitive pricing.

Sarah was very warm and knowledgeable..the facial was top notch and my skin felt amazing after the…read morehydrafacial!

Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

I have had my lashes done by both Natasha and Ciara. I have had the lash lift and tint service, as…read morewell as lash extensions. I have seen Natasha more (Ciara just joined the team recently), but my experience with Ciara was lovely and I appreciated that she shifted my appointment at the last minute-- thank you, Ciara! Natasha knows what the heck she is doing. Talk to her about the look you are going for, and she can help guide you. She is a lot of fun to talk to, and she's very helpful when you're deciding which service to go for. She'll help you find something that's a good fit for your lashes and your lifestyle. Keep in mind that extensions are not for everyone; they do shed, so it's a good idea to get them done as close to your event as possible. I often prefer to get the lash lift and tint because it looks great and is far easier to care for. I have been doing lash extensions in advance of my wedding, and I have really liked the look but I think for maintenance reasons I'll go back to the lift and tint. Can't wait to try some of their other services! Natasha & company have earned my customer loyalty for sure. :)

Samantha did a fabulous job on my lashes extensions! Love her & the place is super cute too! I'll…read moredefinitely be back & would recommend!

I have had a few different services here. My first thing I ever had was a deluxe hydra facial with…read moreGrace. And let me tell you, if money were no object, I'd be here every 4 weeks like clockwork. For just a little extra than the basic hydra facial, you get a complimentary LED AND dermaolaning (which if you added these separately would be a lot more). So far I have had two with her and definitely plan on coming back. I have also had nail services with Ava, structure gel mani, Dazzle Dry manis and spa pedicures. She is absolutely fantastic, super easy to talk to, very detail oriented and when I was apprehensive to speak up about something (which I did and it totally wasn't a big deal) she reiterated to me that if I had questions about anything, not to be worried about saying something because she wants me to leave happy. And boy , do I leave happy! The owner is also very nice and super knowledgeable and in the future, I definitely want to look into possibly getting IPL photo facial for my rosacea. They also offer brow services, lash services and other kind of skin treatments. I plan on trying those also. I know this was long but I can't say enough good things about this place!

First off the salon and spa is beautiful and immaculate. My husband and I had both a manicure and…read morepedicure. Ava and Grace did a great job. They were friendly and professional. It's nice to be able to have a conversation with your manicurist if you choose or close your eyes and relax. I've been getting my nails done for years and honestly Bella Mano is the best in the North Shore. There spa treatments will leave you feeling relaxed and your skin will look amazing. You can't go wrong with any manicurist or aesthetician. They are all talented and knowledgeable.

Lisa and team made our mani session perfect- nails tuned out great, clean space, great selection of…read moreOpi, polished - will return, highly recommend!

I will not go back. I made a pedicure appt online for 12p today. I got there right on time, sat…read moreright away but told by my technician that I would have to soak for a few minutes while she finished up another customer. I was fine with that. However, I sat for 45 minutes, with no acknowledgement or apology, and another technician took me because she finished her service before mine did. I didn't leave until 2p. This is for a quick, standard, run of the mill pedicure with a lousy massage. They have no regard at all for people's time which is rude and inconsiderate. With a million choices for nail salons, I will not be returning.

Friendly service, good amenities, clean facilities, nice products used…read more I got a pedicure, the technician was thorough and considerate. Great price for the service!

Friendly and welcoming atmosphere and employees. Exceptional service. Definitely returning!read more

I have been getting my mani/pedi at Lavish for about a year now…read more By far, the best service I have had in years. The salon is very clean and Diane and Cammy are always freindly and accomodating. My feet are sensitive and I have never had any issues with my pedicures. It is a very relaxing experience. Donna B.

I was happy they could get me in last minute. I really needed a gel refill manicure. This was my…read morefirst time here and I was desperate to go somewhere new because I was kind of honestly sick of the place. I normally go to not listening when I tell them I like my nails short. The woman who did my nails, Diane, completely understood the ask and gave me exactly what I wanted. My nails look natural and I like that they're not too thick. Overall, it seemed very clean. They were friendly and within the price range I would expect. I plan to come back for a future visit and try out a pedicure. A note to anybody looking they also have kids pedicure chairs.