Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

Cleany contacted me for a redo service, and the new cleaner did a great job. The owner seems to…read morecare about the ratings.

Update 2026. Cleany is the BEST! Melida did a fantastic job. We had a private cleaner who took 6 to…read more8 hours and still couldn't clean all of our apartment. Melida came in for 3 hours and left the place sparkling! I hope we can book her again!

I contacted Cleaning with Meaning to clean two floors in my 87 year old Mom's Brownstone which was…read moredusty and not well tended to. They were professional in their communication, came on time and did an outstanding job. I will definitely have them back. It certainly wasn't cheap but it was well worth it.

Terrible experience. I requested a deep cleaning for move-out, and they sent one cleaner without…read moreany cleaning tools. She showed up with a sponge and a cleaning bottle, took 4 hours (instead of 2), and couldn't even complete the work. The place was only partially cleaned. She wore her outside shoes inside the house, only swept the floor, and left footprints everywhere. They charged my credit card without sending me an invoice to approve first, and have yet to respond to my emails/messages. The quality of service was so low that I needed to hire another cleaning service.

I've been really struggling finding a great cleaner in nyc but was blown away with how great and…read morefriendly my experience with maid sailors was today. I did a deep clean and feel like my place is cleaner than I ever could have done myself. on top of that the person who helped clean my home was incredibly friendly :)

I just moved to a new apartment so I wanted to have it professionally cleaned. Maid Sailors sent 2…read morecleaners and they did an amazing job! I am especially happy with how the shower turned out because the previous tenant left a big stain on the floor. Now the shower looks brand new! Would love to hire this service again in the future!

I have not worked with better cleaners I really like the attention to detail and great…read morecommunication from everyone on the team and the job was very very very well done!!!! The value for service was great!

I recently moved into a very old apartment, which was in desperate need of a deep, DEEP clean. I…read morerequested a quote through Yelp and was contacted promptly. Their prices were reasonable for the services I requested and I was able to schedule a cleaning almost immediately. After my first cleaning, I realized more areas that needed more detail and scheduled another cleaning. The company contacted me and requested pictures to ensure they send someone with the right equipment for the job. Once again, the job was superb. I have no hesitation about using their service again for whatever cleaning needs I may have.

They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

I am extremely pleased with the service and professionalism. They came on time and left my sofas…read morelooking great. highly recommended.