Ruthie P. I go there almost every day for almost 8 years because I can do it all in one place. it's nice to always find the same people there all of the time. Postal Solutions is like an old country store where everyone knows you. I have seen Arnie, Alex and Patty greet everyone with a smile and treat you with respect and a friend. They always make you feel important and will go out of there way to help you in any way they can. When I go to the Torrance Post Office or Redondo Post Office the lines are so long they are out the door or close to being out the door. Postal Solutions they try to get all of your needs done for you in a short amount of time but will stay with you until you are done and satisfied. I know that there the customers comes first. Everyone at Postal Solutions very honest. They like seeing there customers even if it is just to say Hi.. The customers come first and they always want you to leave satisfied. I know that I feel better after the help that everyone gives me. You can tell the pride that Arnie, Alex and Patty have in the shop and customers and the quality that they give to everyone is the best. We need more places like his where you feel good when you leave. I do know that there are some people that now matter what you do for them they will never be happy. I also know that Arnie does a lot for kids and is even keeping up with the some of the Schools to help them out when they have special events in anyway that he can. read more

As a loyal customer who maintains a PO Box at Postal Solutions in Torrance, I am deeply disappointed by the service I received today. Despite my intention to have a promotional document printed, the representative informed me that custom size prints were not available. I offered to resize the document myself, but the representative insisted on adjusting it on their end. Unfortunately, the resulting print was completely out of margin due to the mismatched sizes. Despite my request to discard the erroneous print and allow me to resize the document, I was still charged for the flawed print that went directly into the trash. This is not the first time I've encountered such issues with the staff at this location. It's evident that their priority is monetary gain rather than customer satisfaction. While the amount might not be substantial, my frustration stems from their unwillingness to acknowledge their mistake and their insistence on charging for a useless print. I have encountered similar problems in the past, but the proximity of the store to my house has kept me returning. This experience only reaffirms that the staff prioritizes profit over customer experience. read more

I have been a customer of Postal Solutions for over 7 years now, and after reading a few "less than positive" reviews, I needed to put in my 2 cents. The staff at Postal Solutions are amazing! They are not only friendly and helpful, but very efficient. Yes, maybe it takes a few minutes longer to help with a package shipment, but they are diligent in making sure everything is filled out correctly to ensure your package is going to be delivered right the first time. For that, I'm more than willing to wait an extra minute or two. No big deal. They go out of their way to be sure everything is done right, and that your needs have been met. And they are patriotic as well, and I really love that Arnie has a wall dedicated to our troops. I will always prefer Postal Solutions and enjoy seeing the same friendly faces each time! read more

I'm retired now but for fifteen years I ran a business from my house that had a heavy volume of incoming and outgoing letters and packages, and required lots of photocopy work. I used Postal Solutions as my mailroom and post office. The owner and his employees are focused on prompt and accurate customer service. Occasionally there was a glitch and Arnie was always quick to find the problem and fix it. I always got a good vibe when I entered the store. I got the impression that the employees considered it a good place to work. Arnie has at least a couple of employees who have been with him for many years, which is uncommon in this business. As a nitpicker and complainer who is stingy with praise, I unequivocally recommend this business. Don Smith read more

I have been a loyal customer for few years, when I pick up my packages the employee Alejandro (stocky guy with mustache) always makes me feel like he is doing me a favor giving me my packages, attitude is AWFUL and NOT friendly. This has happened a few times, I have considered re-thinking about keeping my mailbox with Arnie(he's the guy that opened my box, and owner). And when I left, outside another postal solutions who has a mailbox there stopped me in the parking lot, they told me that Alejandro treats them the same way. This made me post this comment here. And I do NOT see Arnie anymore there, I think some of the employees are doing whatever they please. I do NOT mind taking my business elsewhere! Arnie, I hope your reading these comments! read more

For the last several years I have had the pleasure of working with Arnie and his very capable staff. They have always gone out of their way to assist me and our organization in any way possible. I was very offended by the comment made regarding their support of our troops. For someone to question their support as not being genuine is a sign of this person's ignorance. Besides being a drop off station for donations for care packages for our troops, everyone extends themselves to assist the families left behind of those deployed. I know of no other postal service who provides such personal service. Nancy Rayner, President Blue Star Mothers of America Chapter 5 SouthBay/LA read more

I've used this postal place a dozen times shipping boxes to my family in Texas etc. The most recent incident that lead to this review and rating is when I sent a GoPro camera back to their headquarters for replacement. A couple days went by and I called Arnie to see what happened to the package. He was professional and reassured me he would make it right if lost. The camera never turned up but he replaced it. He bought me a new one, the upgraded version! I'm happy with the way he handled everything and I still ship through him because I know he will continue to take care of his customers. read more

5/5 Stars I recently had the pleasure of using them to renew my passport with my new name, and I can't recommend them enough! From start to finish, my experience was smooth and hassle-free. First off, Alex and Jesse were very helpful. Alex printed the documents required for the application. They even had a handy checklist, which helped me ensure I had everything in. read more

This place has the feel of a small town mom and pop shop,service is slow because its always packed,I love the fact that they have a wall dedicated to the fallen military from the city of torrance read more

Staples is driving me crazy saying that I ordered a $100 E-gift card. I NEVER order gift cards. Nothing I do will make them stop. What can I do to STOP their harassment? read more

I've used Postal Solutions for several years. Very convenient and offer several services including "notary services". The staff is always friendly...no complaints! read more

Friendliest postal center in the south bay. The owner Arnie is sweetest man there is he is affordable. I highly recommend this place to everyone!! read more

These guys are most helpful and very professional. We've been doing business with them for years. I wouldn't go anywhere else!

I'm an 18 year customer of Postal. They go above and beyond to get my packages mailed - securely packaged and on-time.

I have been coming here for about a year now and folks here are very friendly. Great customer service. read more

I have you supposed to solution for over 20 years. I cannot tell you how great they are. It's amazing.

I like how easy it is to get my shipments handled here and everyone who works here is so nice.

Best service, make everything so easy for you! Great customer service. Highly recommended!