Quick basic passport photo and no appointment needed. Nice, friendly service, and cost was…read moreaffordable. They even gave me a tip sheet about passport application. Will be back in another 10 years for renewal. Thanks!

Came in needing some documents notarized and Kanise was wonderful to work with. She was super…read morepatient with my family and I while we had to make some updates to our documents. They take walk ins which is nice and 100% recommend them for any notary needs.

This Ups store is quick and efficient and very courteous. Dana was especially stand out with my…read moreinteraction with her. She was following procedures yet still professional and respectful, which I appreciate. PSA: When returning your own packaged box, remember to tape it up so you don't incur a $2.00 fee (unless you don't mind), or bring your wallet or phone with an e-wallet! Sometimes the same message can be said with the exact same words yet the delivery hits you the wrong or right way, and I just enjoy coming here because the genuine tone is consistent with the kind staff and amicable experience. I have dropped off many packages here and should have remembered this, but I know cumulatively all my visits are in and out (even when there is a line) and I always leave feeling completed with a task, and this tiny ups store always gets my return business. Thank You Dana and rest of the staff for your hard word and patience with all the packages you help with. Even if the Trader Joe's parking lot is a little tight or busy during peak times, i still find this UPS store a satisfying task to check off my errands list, and will be back! Highly recommend!

The owner of this UPS helped my mom when she was the victim of fraud. He was so kind and gracious…read moreand spent lots of time helping her retrieve a package she sent. When she offered to give him some money for the help, he declined. Truly a class act - humanity at its best.

This place can get very busy or be completely empty- totally depends on what time you come in and…read morethat can significantly impact your experience. I try to come in on weekday mornings. I needed to get a live scan done and literally there was nobody when I went on a weekday around 11 am. Took a total of ten minutes. Staff is very friendly and helpful, one of the best customer service I have experienced. But 4 years ago, I had a terrible experience here because of a fellow customer who chose to break the line and I refused to stay quiet. There were over ten people in the store at that time and nobody supported me. Overall a good place where you can get all your postal needs fulfilled. Would recommend but make sure choose a less busy time if you can. Value is reasonable, a little bit more than the post office but then you are also paying for the convenience of longer hours and fewer people.

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing…read morequick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles

Been there a number of times, service really spotted, the last time I went to drop of a return of…read moresome sort, I was told by the Company that we were retuning to "just drop it off & they will take care of". I tried but this same employee who I have felt has overcharged me a couple times (my opinion) said -- Go have it place in a shipping carton with a label & then if correct we will accept. Hmmmmm I went to another UPS store & the person greeted me & I let her know I was returning an item & BAM, she said "No problem, we will take care of". No, I will not be going back to the UPS Store on N Santa Cruz anymore!! If you want bad service & be treated badly, go there (Note not every employee has been bad like this over the years, some just help you quickly & move on).... BUT, I am not taking any more chances on this place again.... IAs many say "They are off my list"!

parking is tight and the store closed before advertised operation hours. It's challenging to…read moredepend upon them if they don't post hours correctly in their site.

I've been using this place for many years and always feel welcome when I walk in! Incredibly…read morehelpful and know their business well. If you're looking for a nice family run business that takes good care of customers, this is the place!

The people at Postal Care are so helpful and efficient. I come here regularly to drop off packages…read moreor get supplies. (They also have a notary!!) Prices are fair, and they will even tell you where to go to get things they don't have. No one asked me to leave this review, I was just inspired by the excellent customer service I have received and cheerful attitudes I have witnessed from the husband and wife owners. Support local business!

We were taking our passport photos here at Mail Stop in Snell ave. The owner was very nice to us,…read morerecommended us for wearing right clothes to get the best quality of photo. Plus offered us Free complimentary Digital Photo for sr citizen discounts.

My go to place for copying, scanning, notarizing and shipping documents and other items. Very…read moreprofessional, kind and patient service! Sometimes I have complicated documents (I am a lawyer) and the owner is so very patient. This is a perfect hub for all your workplace and person business needs. Cards, envelopes, fed Ex, DHL, USPO, tape, boxes, mailboxes, etc! Perfection!!!

This store is near my house, but after an unfriendly experience in the past, I hadn't been back…read more But I recently felt like trying again as I needed to drop off a FedEx package and Victoria was quick to call me back when I checked to see if they were open before the holiday. She was super friendly and helpful and I even bought discounted Forever stamps for a steal! Thank you Victoria for a wonderful visit and will be back again!

great service! I come here to drop off all my returns and orders. The lady there is super nice,…read morerecommend!

Realtors need documents notorized. I found my gem. My mom and I went to the UPS for a personal…read moredocument notorization which was much less $$ than my go to notaries . The employee was also very helpful especially towards my mother . Thank you UPS Saratoga . You will be seeing me more often with my transactions and for personal notary reasons.

The UPS Store on Big Basin Way in Saratoga is our absolute favorite! The entire staff is…read moreconsistently professional, fast, courteous, and always ready to lend a hand. They make every visit easy and pleasant--and our two Chihuahuas especially appreciate the yummy dog treats! Exceptional service every time. Highly recommend!

Amazing service packaging my Mac Studio Display for cross country shipping. I had queried several…read morebusinesses, and Mail Station was not only the most responsive but also offered the most competitive pricing. I was very worried the monitor would get damaged in transit because I did not have a shipping box (only the original box), so I paid for full insurance and provided clear instructions, dimensions, and pictures, and Emily went above and beyond to accommodate by customizing an outer box, including cushions, peanuts, and bubble wrap, and labeling the outside to ensure careful handling in transit. The monitor arrived safely and undamaged! Even the box was in good shape -- see before and after photos. Mail Station's attentive packaging of a high value item ensured careful handling in transit and safe arrival! Highly recommend!

I've been here a couple times to drop off some packages as well as get some supplies and the guy…read moreworking behind the desk is awesome, I highly recommend

I went to get some business cards, and it was done professionally and very fast service.read more

Efficient and clearly they know this business. Three part forms nothing but a snap! Yes! It's local…read moreso I want to support them as well! The forms came out great and I'm on my way