Guy showed up 10 minutes late to open then acted like I was inconveniencing him by even being…read morethere. Walked right out. No thanks.

I sent out 25 graduation invitations using their USPS slot/ box, thinking this has to be better…read morethan using my mailbox. Come to find out a little over a week, no one received the invitations. I thought that was strange, so I decided to stop by and ask what happened. They said they dont know and for me to check with the post office I thought that was bizarre! I mean, they choose to be the middle man, and i get screwed. So I had to go buy 25 more invitations, labels, and postage. This time, i decided to mail them from the post office themself, and guess what?! They all received the invitations. I dont believe in coincidence. i believe postal annex lost my invitations. I won't be using them for any of my shipping needs

I have been a customer of this location for quite sometime. Every single time I have come in,…read moreeveryone has been extremely nice and friendly. I like all the gals that work here. They all welcome me and are very pleasant. I am always kindly greeted when I come in and leave. I have no problem coming here and have done all sorts of business. Whether it be a mailbox, drop off, shipping, stamps or purchasing items in the store. No issues. Thanks everyone and see you all soon!

Haven't been back here for a year because of horrible service. Had a Fed ex drop off via a QR code…read moreFed Ex provided. The cashier told me "She will try but they don't accept all Fed Ex codes." When she scanned it she said, "Oh it worked, but we charge $3 to print the label and we have a $5 minimum charge for cards" What a scam!

Great location, nice staff, and decently priced. This location is usually bogged down with the 10…read morepeople returning amazon stuff which can be frustrating as it bogs the lines down.

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

I had chosen this business as my mail center for a contract with IPostal1. This month and last…read moremonth Feb and March 2026 i noticed charges for storage in the amount of $124, this is in addition to my monthly service fee. I contacted both IPostal and Men Mailboxes and received a refund of $59 without explanation of what the charges credited vs still outstanding. As I attempted to get a refund, Beverly stated the item numbers were from December 2025, that I had picked up. I was not in control of her system, and the way I would pick up my mail would be marking all items on my app and making an appt. To date the items creating the storage have never been in my app and do not show as being picked up within all transactions. The problem was clearly within the center's system. Beverly stated she ran my card 3 times and it didn't go through which deleted the items...but they still were creating storage charges so I guess they were semi-deleted. The situation is a problem they must work out and not something I should be charged for, but Beverly refuses to refund the charges and plans to keep my money. I noticed also within my trabsaction history there were dates noted my being there when I wasn't. One of the dates was a day I was in surgery, so the record keeping is inaccurate heightening the chances of problems that will result in charges and confusion. In addition, she terminated my acount and told me she would not be transferring or holding any mail for me. She stated anything that comes will be returned. IPostal has been given the information but they said she can terminate me at her discretion. There is a formal complaint in progress, but meanwhile I can't afford to establish a new box and I have important Court documents expected any day. This is completely unprofessional and I must warn anyone thinking of doing business with them of the unfair and unprofessional actions of Beverly. i would think twice about having a card on file with them allowing charges that even if wrong will not be refunded. I am considering small claims out of principle.

So easy here to send and receive packages. Owners are super nice and go above and beyond. Personal…read moremail boxes here are a nice way to make sure your mail is not stolen from your home.

Shoutout to the UPS team on Grape St in Lake Elsinore for consistently great service dropping off…read morepackages. Tracy deserves special recognition for handling long lines before opening with such a positive attitude, especially in the early morning rush. With Amazon Fresh and Staples closed nearby, they've really stepped up to support the increased demand. Truly appreciated!

I will add more onto my review since their "Business Customer Service" replied to my review-…read more The owner told me "you can go home," after I questioned why they were trying to charge me $4 for a 4 inch piece of tape for the top of my box. I had my credit card in hand, ready to pay for my $3 printed shipping label, as I always do. "Please know that our pricing is based on the high-quality materials, expert labor." - Yeah, "expert labor" is really needed to slap a piece of "high quality" tape on the top of my box. I'm not even paying with my own money, but off principle alone, I'm driving 10 minutes to the next UPS where they don't try to nickel and dime every customer that walks in. I've been to a UPS in several different states, and all happily taped the top of my box with no questions asked.

I have had a biz and a personal box here for about 7 years. I'm telling you, you could not ask for…read morea nicer couple, the owners. They are a dynamic duo, so kind, easy going and with excellent, caring service. Support small business!

I use Dandy all the time to ship things for my small business…read more Randy is always so helpful in making sure he understands your shipping needs and delivery expectations. He always does his best to get you the best price possible while ensuring your packages are delivered by the date requested.

Cindy was super helpful and went out of her way to make things easy for us. We're traveling into…read moretown and needed a package sent here instead of from LA, and she made the whole process smooth and stress-free. She was friendly, professional, and genuinely cared about helping us out. Really appreciate the great customer service -- definitely recommend this location!

Very efficient office. Needed a document notarized and service was quick. Parking is not a problem…read moreas it is located in a large shopping center. The price was comparable to other locations with same service.

I had a Private Mailbox rental there. It was easy to get that established there. Very reasonably…read morepriced for an annual plan. It's a safe place to pickup and send off mail. Customer service is great there with prompt service and patient when I had a lot of questions because I over analyze everything. They offer postal service and sell various cute novelty items as well.

Absolutely love this place ! the owners are wonderful much better experience then with the old lady…read moreowner that used to work there. the husband and wife team are great they even remember your name ! cant recommend this place enough !

Walked in nobody in line paid bill. Ability to pay Electricity bill was easy at the time of need…read more It is very handy to be able to pay utilities

This mail depot offers a lot of amenities. You can pay your utilities, send off your packages, buy…read morereally unique and fun gifts. They offer PO Boxes, and they also do notary. Every time I've gone into the shop they work quickly and efficiently. They are polite and professional.

Best postal LX ever went in today for a notary had the pleasure of working with Jessica and…read moreMarbella probably the two best employees PostalAnnex will ever have great ladies make you feel comfortable at home and just like your family when you come in definitely go do business at this post Lex

Good stop to take care of packages by different carriers. Nothing crazy or extravagant.read more