I've been coming to this location for a while, partly because it's conveniently close to my office,…read morebut mostly because the ladies who work here are always so nice, helpful, and professional. Today, when I walked in, I immediately noticed how wonderful the store smelled. I actually said, "It smells like a vacation in here--how wonderful!" There was a subtle coconut scent that instantly made me feel relaxed and, for a moment, helped me forget about all the chores and tasks waiting for me today. Who knew a store could provide a mini vacation? I was returning an item to Lulus and realized I had never received the QR code I needed. The lady helping me was incredibly helpful and knew exactly what to do. She made the whole process quick and easy, allowing me to check one more thing off my never-ending to-do list! Thank you, ladies, for always being so friendly, professional, and helpful. You're doing a great job--and please keep that vacation smell going!

I come here all the time to either do an Amazon return or to shop something. It is always so clean…read moreand the people who work there are always so cheerful when you walk in. I have never had an issue and I have been here maybe 50 times. Highly recommend.

I have used The Ups Store In Ramona California when I need to mail packages to family. The…read morestaff are always polite and professional. I went in to day to send a package back. That was wrong that was sent to my mom so I took and shipped it back for her. I Never had a problem sending through Ups store. They make it easy and fast for you. Yes I recommend them. I used them since 2017. I will be back.

Great crew working here ... Always so friendly and helpful! Central location for doing Amazon…read morereturns too!

Quick and easy, notary service was used $15 bucks per signature…read more Clean store friendly staff

Been here a couple of times and always friendly and helpful in shipping my items safely and…read moresecurely!!! Helped me box and pack some home art and items to be shipped!!

The Staples has been here for forever. I love that they have UPS available here and quick and easy…read moreAmazon drop offs. The service here is usually pretty good but the last couple of times they've been pretty short with staff. It's been a longer wait to return items. they always have pretty good deals going on and now that it's back to school for students... I'm sure they will get a great deal.

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

Terrible customer service from the woman who works here. I had a simple fedex drop off with prepaid…read morelabel. She told me she couldn't scan the QR code from my phone and told me to get a different label and print it. Took me over to the printer and took my phone from me to "help me print it". She stuck it on and then proceeds to tell me I have to pay. I was very confused because I've never had to pay at one of these postal places. She never told me I had to pay for the printing and pay for dropping here. She also refused to give me a receipt. Overall horrible experience and rude woman here. She seems like a real dishonest scam artist.

Always friendly good service. Well stocked and run well. I've used the notary several times.read more

Always a great experience here! The staff is super helpful and willing to go the extra mile…read more They'll make any box you need--no matter the size--and they do it quickly and professionally. Friendly service, reliable shipping, and they always find a way to help. Highly recommend!

Went to this place for the first time because I found out they take/ship for VintedGo! For all…read morethose who need to ship with SpeedX, this place got you covered! Everybody was super nice and efficient. Took me only less than 5 minutes.

Bruce was amazing, and helpful. I needed a Fieldprint ID verification and he knew exactly what to…read moredo, And the process took a few minutes.

Went in here desperately needing to get some prints done for a client and all the other shops in…read morethe entire area were claiming it would take weeks. Showed the manager at Copy & Print what we needed, and it was done at top quality in the SAME DAY. Easily the only print shop that will be getting my business from now on. Extremely recommended, affordable pricing, really zero complaints. The staff here absolutely know how to do their job and do it amazingly, unlike a good number of other print shops.

Witch Store manager Jen and her staff over the years, we have been doing business with Mira Mesa…read moreCopy have continually provided our church all jobs done right, on time and with cheerful customer service. Thanks Mira Mesa Copy Henry Schrik, Ministry Director, St Anthony Orthodox Church San Diego.