My disclaimer is that I have been to this location in the past…read more I always had excellent and professional service given to me. I read a few recent comments on the service not being good. I couldn't believe it! I had to send a box out so it was a good time to see for myself. I was greeted by Christopher who was simply the best. He alone is a great reason to come to this location. He not only took care of me he also patiently answered my questions on delivery and pick up times. Before me the was another customer which he gave great customer care to also. This, to me, showed a consistent professional. I asked if I could take his picture so ALL could see who he is and be ready for great service.

I honestly don't know why this place doesn't have 5 stars. I have been here twice and both times I…read morewas in and out in less than 1 minute. I've also seen other customers walk in and out quickly. Both times I was returning something, once to the phone company, once to Amazon. Both times I had the return information already ready before going in. Which I highly recommend doing. Both times I was greeted immediately with a smile and at the end the associate asked me if they could help me with anything else. I usually dread last minute, unexpected errands, but this is one that I don't mind. I think that people have ONE unpleasant experience and feel the need to leave 1 star, but that is completely unnecessary. This UPS store, has been wonderful, and I appreciate their kindness and professionalism.

Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.

The drivers are horrible! They have lied on multiple occasions about trying to deliver our package…read moresince it needed a signature and that no one was home when all four times someone was home and outside around the time they claim they made an attempt! Now my husband has been without a phone for days in which he needs for work! It shouldn't be this difficult to get our package!! I have called to make a claim three days straight and the issue still hasn't been resolved!! This is beyond ridiculous!! Idk if this location just has crappy employees or just lazy ones!! I even see reviews on here that have the same exact problem!! Do better!

Worst delivery ever. They have lied about "attempting" a delivery. They have never even knocked on…read moremy door.

Just needed copies, as they pulled up as a copy store. I had to sign in to their computer and do…read moreit myself---don't list yourself as a copy store.

Always good service and professional support. Many things to choose from if you want to purchase…read morethings.

Pasadena lost our post office in the Berle storm so having this place on Fairmont Prkway is so…read moreconvenient. The staff is always so friendly and helpful. It beats going to old Pasadena or Deer Park to mail a letter, but even when we get a post office I will continue to come here bc of the convenience.

They didn't inform me that thee was a late fee added to my renewal. I wasn't aware that I was…read morelate.. Mrs. Kemple

great service and very nice guy recommend this store!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

THIS IS A POST OFFICE and it is so close to me!!! I am very happy to discover this place out…read morebecause usually if I wanna mail something off I always drive all the way over to the Almeda Mall area and even though the drive isn't that much of a drag. It's still pretty far considering all of the lights I pass when getting to my destination. It is right next to Food Town, and even though it may look small from the outside looks are very deceiving because it fooled me I thought it was going to be a tiny building, but instead it was really big on the inside. The staff is one guy; he is very nice and friendly. He didn't charge me anything to tape up my package (for Chegg), and he gave me the best options to send my gift packages off. He also allows you to see the information that he is putting in, so if what you are saying he doesn't understand your accent. You can see if he is spelling the location right. Yesterday, I went in and I was telling him the location I wanted to send my package and since the guy was hard of hearing he couldn't understand what I was saying, and I was saying it loud. So, he showed me the screen and I just corrected him. The one on Almeda isn't like that; you either have to write it out or if they understand the computer app will verify it. Also, they sell Stamps, small boxes, you can do notary, and mailing here too! They don't just ship local, but all over the US, and countries too! But, this place doesn't have any public restrooms (though Food Town does), and they also sell local pure honey from Santa Fe, TX. I thought that was cool!

Best shipping service around here. John and his crew are knowledgeable and friendly. The value of…read moretheir service is appreciated and the costs are competitive. We know our packages will arrive on time and in good condition! Thanks, John!!!

Nice and quick service , much better service than going to the post office…read more Had a parcel to ship they even taped it for me, and the attendant was very helpful and knowledgeable.