If you're like me and it's been awhile since you stopped at a Potbellys, do yourself a favor and get to one!! They have so many new toppings for sandwiches - and the skinny size was a crazy affordable, perfect light bite! They still have my favorite classic soups and cookies too. The space is so inviting, and this location had plenty of seating and friendly, helpful staff. Seriously a great meal for a great price! read more

Smallest big wreck sandwich I've ever had. Worst service I've ever had here. Been coming here for 10+ years and this is the worst experience I've ever had. 12:33 Tuesday. When I came up to question them they questioned me. What a shame. 10 years never had a potbelly experience as terrible as this. I'd give 0 if I could read more

I have been getting a large salad here every week for at least a year. The salads are excellent. But the service goes from good to bad and back to good. I never know if the salad would be made correctly unless I watch it being made. Sometimes I have to tell them to add something they omitted. The good people have been leaving and the new people are inexperienced. I never know what to expect. read more

Friendly staff and large portions. I like how quick you get in and out and the prices are fair. It was a little busy in there but the line went fast. read more

Yikes...That sandwich was some seriously kind of mediocre! Met a friend for lunch, picking this Potbelly since it was close to his office. I ordered the lunch "special" of soup and a "skinny" sandwich. I got the veg soup which was fine. Not great, likely off the back of a Sysco truck and heated. But it was...fine. I ordered a turkey on wheat with several different additions. What I got was missing most of the things I'd asked for, and the meat was kind of wet and slimy grocery store style lunch meat. It was FAR from anything a deli would have. It was no more than a super heavily processed packaged lunch meat. Asked to rank sandwich shops I'd put Jimmy John's and Jersey Mike's well above what Potbelly served. The staff was friendly and the service was quick. But that sandwich was just not very good. The place was doing a fair amount of Door Dash business but very few people eating in. The tables were kind of sticky, not dirty, just old varnish kind of sticky. The chairs were wobbly. I'll be surprised if this place is still open in a year. read more

Ordered an online with three skinny sized subs. The turkey, the meatball and another turkey with two bags of chips. When we received the order we didn't get the chips and one of the turkeys had almost 0 meat on it. One of the worst subs I have had in quite some time. Very upsetting especially when there are other sub shops near like Jersey Mike's who I rarely have issues with, and was excited to try something new. read more

The manager of Potbelly in Edina sent me an email apologizing for my experience. He offered to send me a gift card or coupons to return to give his store another try. Nice offer, however, never received anything. A little disappointing that there was no follow through. read more

Ok they're back on their game. I had previously left a review for 2 stars because for almost a year I was consistently getting sloppy, bone-dry sandwiches here from the same dude and unfortunately that one lunch-hour employee was tarnishing the whole location's image for me... But their new lunch hour team is fantastic - insanely polite and helpful, making quality sandwiches, being generous with toppings... this is back to being my favorite lunch stop. I'm glad I didn't give up on it even when I was being let down for a while. My addiction to their mustard can't hold me back I guess... 5/5 once again! And get the voodoo chips. Do it. read more

Potbelly - 1/3 of sandwich is just bread, whole thing was mostly empty & dry, Messed up my order, I'm sad :( - Sandwiches Near Me - Edina, Minnesota

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I'm giving 5 stars because the young man working in there today around 11:30 am (Edina location) when I brought my daughter in with Autism was wonderful and kind. There were 3 guys working but this young man maybe in his 20's was Super. I wish I caught his name. I will come back again because I love Potbelly. read more

Been here a million times and love the food. Always fast, nice staff, I usually come when it's not busy and never have any issues. Today, my husband and I were in & we ordered a sandwich and soup to share to go, and no one was in the restaurant besides maybe one or two other customers. My husband said a bowl of pot pie soup and the young man at the register was polite, but he gave us broccoli cheese soup instead. I would just like to point out the fact that he didn't obviously hear my husband or ask what he said if he didn't understand. Normally it wouldn't be a problem, but we were very busy today and I was really looking forward to eating this food. When I got home, I was disappointed. So I hope the next time, we receive the actual soup we ordered. read more

Wow!!! Just stopped for a sandwich. Have to replace our old sandwich place. Funny guy at the first station. We took our sandwiches home though there was lots of seating and there was room. My smoked ham and cheese was delicious!!!!! I had everything except hop peppers and Italian seasoning. Plenty of meat, just right on side veggies and even the bread was good. Awesome sandwich. My partner had the avo turkey and agreed the sandwich was just great. No more Milo's. We got a new jam read more

Restaurants like Potbelly are making it safe and easy to add some variety (and frankly normalcy) to life, during COVID-19 quarantine. Our family appreciated the contactless, curbside, pickup. We avoided a side trip to the grocery store too, by picking up some extra deli Turkey. Thank you for the excellent food and great service! read more

Potbelly - Sandwiches Near Me - Edina, Minnesota

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Generally a nice place to eat that seems clean. The food tasted either average or very tasty, depending on what you get and when you go there. The staff has always been pleasant and the selection is pretty good too. read more

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Tried Potbelly for lunch while in town, and the 3.5 average this place gets is perfect...but since we can't do that (and the staff was so nice) I'd bump it up to a 4. Despite the fact this chain seems to be "Quiznos: The Sequel" it was the staff here that was completely accommodating and polite that made the meal an enjoyable experience. I also liked the nice touch of the reading area and stove - during the winter months, I bet that's a nice place to stay warm and relax. read more

A follow up on my last review on September 23, 2012. I received emails from Janet L. Nowlin, "Speaker of the House" (whatever that means) out of Chicago, IL. She did apologize about my experience, and she also sent a gift card to come back and give this location another chance. Not expecting anything like that, I will give them credit for reaching out to try and correct the issue. She also agreed that there is a training opportunity for this location. Hopefully my next time back will be better. read more

Hey Subway, suck it. Hey Quiznos, you can suck it too. Potbelly Sandwich Works is kicking your ass. It has a simple set up. A counter to order and select your toppings and a seating area. The space feels big because the ceilings are high. The chairs are little wobbly so watch out. The staff were friendly and efficient when I was there. The food was great. I had the roast beef. The meat was very good and not drenched in cheese. The bread was good too. Also had a vanilla shake. I was expecting much from them on that but they really surprised me. I really enjoyed the shake. The make smoothies, malts, and shakes. Do not ask me to explain the difference. The price was fine for the quality. Regular sized sandwich was $4.40. If I end up in Minneapolis again. I will be coming here for sure. read more

Potbelly - Sandwiches Near Me - Edina, Minnesota

I love the hot peppers, the chopped onion & the thinly sliced pickles on a multigrain tuna salad sandwich. The chewy oatmeal chocolate chip cookie is super yummy too! I stopped in today & received very fast, friendly service, I also noticed a sign that said you can call in your order & they'll run it out to your car if you don't find a parking spot! read more

Potbelly - Sandwiches Near Me - Edina, Minnesota

We are so pleased that Potbelly's has come to this area... they do make a darn good sandwich. This particular location has the added bonus of being next to the Container Store, so even more reason to visit! We think the food is as excellent as it is at any Potbelly's -- consistency is a good thing. But we do find the staff of generally teenagers here to be kind of lacking. The last time we went here, I swear the kid who helped us was high. We walked up to the "order" part of the counter and he asked us what we wanted on our sandwiches before we even told him what KIND of sandwich we wanted to order. Weird. I was tempted to order a shake but decided against it because I wasn't sure the kid could handle it. Room for improvement but still a good sandwich. read more

Potbelly is truly a magical place. Perhaps it is what it would look, feel, smell and taste like, if there were a dream sandwich shop in a Disney film. Everything is much more delicious and satisfying that you would expect. Inside the store you find yourself in such a warm and loving space with a decor that is cutting-edge, retro and fantastically timeless. It reminds you of more peaceful times and more exciting times in the last few centuries and decades. Everything is made of old-fashioned wood and yet there's also a futuristic Bob Dylan poster advertising Stereo sound; amusing artwork! The sandwiches and soups are by far the best I've ever had. I'm serious! The textures and tastes are so great, you should experience it in person. They also serve amazing salads, sides, potato chips, milkshakes, cookies and drinks. You must definitely try the multigrain bread, the Italian dressing, hot peppers on the side and the large Chocolate Brownie Cookie :) read more

Potbelly - Magically delicious - Sandwiches Near Me - Edina, Minnesota

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I'm not a fan of fast food, especially when it comes to sandwiches. I miss the delis in New York and trust me, Subway just ain't gonna cut it. Enter Potbelly. Seriously, these are some GOOD sandwiches. The vegetarian (mushrooms, 3 kinds of cheese and some other stuff that makes me start drooling just thinking about it) is awesome and I've heard nothing but good things about the other sandwiches. Quiznos tosses the entire sandwich into the grill and it's always a cold mess by the time you eat it - Potbelly sandwiches are consistently warm once you go to eat them. People also rave about the soups, but it's hard to find a good vegetarian soup at most places so I have never really looked to see what Potbellys has to offer. And, at $4 and a little bit of change for one sandwich, I'm a huge fan. This particular location is new so it's super clean and big. The employees are always really nice and I've had the same quick service regardless if it's a Wednesday at 4pm or a Saturday during lunch rush. When I get married these bitches are doing the catering. Promise. read more

Absolutely horrible service. Worker "Asia". So rude. i had never been in this restaurant and didn't know how the ordering system went for sandwiches and toppings so we we're trying to figure it out. She was curt, rude and I won't go back! If you hate your job so bad go find another one. You're dragging your staff and customers down! read more

Love the place, as its very close to my apartment. My favorite is the Mediterranean chicken sandwich which is juicy. Love the hummus they use. The broccoli cheddar soup is another item on the menu I have a lot. I miss their Southwest Veggie soup which I had in Rochester Potbelly quite a lot actually. I haven't seen it here yet. The parking is normally full during lunch hours. But there is parking across the street. The ambience is good, and there is normally a person who plays guitar over here. Nice soothing voice and good music, never hurts when you are on a break. Like the service here. They are all prompt and fast, and courteous and always serve with a smile. I really hope they start the Southwest Veggie soup again. read more

I love Potbelly and the signature flavor explosion I get in my mouth every time I bite into one of their sandwiches! My favorite is still the roast beef (great flavor with fewer calories than a chicken salad or Italian, which are also great). I order pretty much all the fixings (sans oil), including hot peppers. I like that they will thin-cut the bread, because let's face it...who really needs all those extra carbs? This location is pretty convenient to get in and out of, and I've never really had to wait in line at all when I've come here (although I've never come over the lunch hour). The staff has always been friendly, and they've never screwed up my order, so that's always a plus! read more

Okay, we were new to the area, wanted sandwiches, had heard from friends about Potbelly....thanks, friends! The menu is straightforward, they've already decided what cheese goes best with which sandwich and so on (although you can easily request a change) They have 2 regular soups and a soup du jour, nice variety of flavors there! I loved this lunch so much....something about that pepper mix they piled on my turkey sandwich was so unique from other sandwich shops! The sandwiches are the perfect size and with a cup of soup there was a good bit left over. My husband enjoyed the meatball sub with the gooey melted cheese and rich sauce (he doesn't say, "mm-mm" very often while in public!) and my turkey on wheat loaded with veggies was fresh and fab! We'll be goin' back regularly! read more

It feels random especially as I'm a foodie, but Potbelly is one of those places where I like pretty much anything they have to offer. Sure, it's not fancy. But sometimes you just want a sandwich for a quick lunch. The sandwiches and soup are great, but my favorite thing on the menu is the sugar cookies. They are amazing, all soft and topped with sugar crystals. By far one of my favorite cookies, so I save them for a real treat. This location is as good as any I've been to, though parking is terrible around peak times. read more

Just went to this location for the first time and met one of the workers who's name is Joel. He is an absolute sweetheart and so great to talk to. Thanks Joel! read more

Yep. I'm a fan. Wifey and I go here often on lunch breaks because of the consistently good sandwiches. The staff at this location are always friendly and polite. I think the sandwiches definitely tastes better than Subway and Jimmy Johns. Also, there is a large selection of bottled drinks. The cookies are amazing! read more

Our company has ordered 3 times and they've never gotten it right. Today was the worst. Placed an order for delivery, they had it as pickup. So didn't get food on time. Went to pick it up and explained issues. Was told "it's not OUR fault". As I'm driving back I get a call from office that Potbelly had called to say they forgot to give me the sandwiches - they only gave me the other stuff. No apologies when I went back. I've been to many Potbelly's but NEVER back to this one. Customer service is the worst !!! read more

I have very mixed feelings about this place because I've had a good experience and a bad one now. The food itself is good, but I liked my sandwich the first time more than my most recent visit. The second time I had the wreck and it was just kinda blah. I really liked the Italian and if I'm back I will be getting that again or the Veggie. The other thing I like is the macaroni salad along with the nice bottled drink selection they offer. The staff are always very helpful and very friendly, however I really don't like the setup compared to like a Subway or Quiznos since those are the ones everyone compares this place to. I don't like not seeing my sandwich and the toppings I can choose from. I feel like I don't know what is happening behind the giant wooden walls they have. And now days I feel like I should based on what the other sandwich shops have done to relinquish this vale of secrecy. Other than that the place is good and I like it. On my next trip I have to try one of their shakes though because those look like they could be pretty good. read more

Meh. I don't see what the fuss is about. I went to Potbelly for the first time last night and I wasn't that impressed. I got the Grilled Chicken and Cheddar sandwich which was advertised as their "new" sandwich. It seems silly to me that would be their exciting new sandwich just at how simple the concept was. I got the sandwich and it was okay sub. Nothing remarkable about it. I might have given this restaurant higher reviews if their staff just didn't look so depressed and annoyed to be there. If you want a great sub, go to Quizno's instead since they actually invented the toasting process for the sub. read more

The place was some what clean but i could tell my mac and cheese was heated up. one employee was quite kind and gave us a recommendation on what salad dressing to get. but the employee at the cash register was quite slow and didn't seem to care so much. read more

The staff here is always overly friendly. Best sandwich restaurant in Edina. Manager is super nice. And the rest of the staff seem happy to work there. Clean place, very well run. Great option for someone looking for a fast casual restaurant or QSR. read more

Potbelly is a party in your mouth! I totally agree with Kohleen L's assessment. Roast beef is my favorite thing on the menu, too, and I order it with everything but peppers. No matter what Potbelly location I visit, the sandwich tastes exactly the same and it's absolutely delicious. The sides are tiny and very good, but trust me, after the sandwich you won't have room for them anyway. The malts and shakes are delicious and I love the little shortbread cookie they put on the straw for you as an extra little bonus. During lunch, many locations have a folk singer there to provide entertainment. Sorry, Rachel K. Potbelly is 4 years older and "toastier" than Quizno's. Not to mention Potbelly beats them on quality of ingredients, taste, and atmosphere. I find Quizno's value to be poor in comparison. read more

Giving 4 stars because I wasn't able to place my order online before coming in; the error message said to call in so I did so. In hindsight I should have sucked it up and went in to place it, as I could hear it was busy and loud - but I was in a hurry, and getting food for a group of hungry men! After arriving home I had some issues with the details of my order, but I would have been much more upset about it had it not been for the responsiveness of Krista (who I placed my order with, checked out with, and spoke to when I got home and realized the errors). She was super friendly and apologetic, and we worked out a solution that made me happy - much praise to her, as had a less gracious employee handled it I would have been more upset and given a totally different review! In any case; errors obviously suck when you get food to-go, because who wants to drive back?! But it was nothing major and the food was still delicious! Thanks Krista, keep up the great customer service :) read more

Hands down my favorite place I ate at during vacation...!!! Great sandwiches! Smoked Ham & Provolone = delish!! Italian = great!! The chili was AMAZING!! read more

This review is for a double meat meatball sandwich. Absolutely fantastic. It reminds you that when all we had was subway we were missing out. Did I experience nearly all my bad daily servings and more with one sandwich? Yes. Am I ashamed? Absolutely. Would I do it again? Sparingly. read more

Worst potbelly location around - bad smoothies with very little fruit.... sandwiches came out cold We came here with the awesome experience we have at the potbelly in Plymouth in mind... read more

This place is always good. Its aways the perfect choice when you can't decide what you want! I love their tukey breast sandwhich with pickles, mustard, lettuce and tomato. I highly recommend it, its the perfect combination of tang and meat, and it all makes your mouth feel real good! The baked potato and tomato soups are also really good. The best days to come are Wednesday- Friday, when they have those soups. I'm not happy with the salads they have though, I got the veggie salad, and thought it could've been alot better, I guess I was expecting fresh ingredients, and instead it was jarred red peppers, jarred artichokes, and really funky tasting chickpeas. I think that was the only time I've ever been disappointed with the place. read more

Am at the potbelly now. They yelled out loudly at me to order while I was back in line, then forgot to make my sandwich. After ordering it twice again, they told me to ring out without my food, and they would bring it to me. When they finally delivered. It tasted awful. read more

Potbelly - Sandwiches Near Me - Edina, Minnesota

They screwed up all three sandwiches and the kid's milkshakes. Then acted put out when I mentioned it so I just ended up taking what they gave me. They don't live up to the original Potbelly in Chicago. What a disappointment. read more