Good sandwiches and nice vibe. Sandwiches were accurate and quick. However, the bag of cookies were stale. I'll be asking for a fresh bag from the back versus what's being displayed moving forward. read more

Potbelly - Sandwiches Near Me - Houston, Texas

I got a sandwich from potbelly yesterday I.e. 5/14/2026 at 6 pm from their hwy 6 Missouri City location at sienna. it was chicken sandwich. it was third time we used to buy food from the same location. after eating I feel discomfort and stomach pain and started vomiting whole nigh. Thomas read more

Their sandwiches are still the best. Live the new corn chowder too. This location needed some clean up this time. It was hard to find a table that wasn't dirty and they weren't busy. No one came to clean the tables during the duration of our meal. The soap dispenser in the bathroom was empty too. But the staff were friendly and I'll totally be back for those sandwiches! read more

I've never had bad potbelly before until I came here. Pot belly so good I had to let yall know yall dropped the ball. Sandwiches was dry, taste like they put an old piece of bread in my pot pie. It was just all bad. Im almost glad I didn't get anything to drink. I thought I was just me but everyone else I ordered for had the same reaction. read more

Outstanding food! Outstanding service! My husband & I have been going there to eat their most awesome Roast Beef & avocado & mayo, lettuce & tomato sandwiches! Great fries & sautéed onions. Delicious & service people were so nice, read more

I usually really love potbelly. However this location could use some improvements. I have gotten this sandwich before at another location and it wasn't nearly as wet and crumbly as the one I got from this location. I would give the sandwich itself a 4/10 my usual rating is a 9/10. I'll try to come back again though and get a different sandwich, hopefully my next experience will be better. There's plenty of seating there and there's also a seating area outside. This location was pretty clean and luckily wasn't crowded when I went. Everyone who i spoke to was also really nice. read more

Potbelly - Sandwiches Near Me - Houston, Texas

Food is good as usual and I like this location, nice staff and very quiet after 4pm definitely recommended if you are in the area and want to get a bite to eat. read more

Potbelly - Sandwiches Near Me - Houston, Texas

I've eaten here a handful of times. It's just an alternative to other sandwich shops. Nothing special about main courses but I will say AVOID the chicken salad sandwich. If that's the IMPROVED recipe, I can only be happy that I didn't waste money trying the old recipe. That thing was so awful, I threw the other half in the trash!!!! The wreck is a good sandwich esp if you add hot peppers. The shakes and cookies are really good as well. Now next time I venture in, ima order the uptown salad another helper commented on....hope it doesn't disappoint! read more

Potbelly - Chicken Salad Sandwich - if this is the new recipe, they need to go back to the drawing board! - Sandwiches Near Me - Houston, Texas

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I love potbelly! I love the "Big Wreck". however tonight, the young lady around 630 was clearly not interested in working or being there, and when I asked for mustard, pickles, lettuce and tomato, mentioning I'm allergic to onions, I get home to find (luckily I looked) no pickles but smothered in onions. I couldn't eat it. really disappointed in this. read more

Juliana is spectacular. Her service was incredible. She made sure that I was well taken care of and gave the whole building a wonderful ambience. read more

Angela helped me with my custom order and managed it exceptionally well. She asked questions to ensure my food was prepared exactly as I wanted. She went above and beyond to make sure I was satisfied. read more

I love Potbelly sandwiches and we come to this location often. I will continue to come back. The staff is not the friendliest and the men's bathroom has been out of order for at least a month and a half. Not to mention the air conditioning is not terribly great. It's also quite loud. read more

Potbelly - Mediterranean - Sandwiches Near Me - Houston, Texas

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The food is the same as every potbelly. Service was ok. My food was ready in time, which is a plus, but I seemed to be a slight annoyance to the employee who actually acknowledged me. Restaurant was nice and clean. read more

Potbelly - Sandwiches Near Me - Houston, Texas

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I tried ordering the "BOGO" deal at Potbellys online, but when I checked out, it charged my card for both sandwiches. I went to the counter and spoke with a young man named Jerimiah. He was so helpful and attentive. Although I did not receive my free sandwich, Jeremiah was kind enough to give us a free sandwich coupon on our next visit. It is very important to be heard as a customer, and I felt this guy did an exceptional job. Thanks to him we will return to Potbellys. read more

Good sandwiches at this vintage park location. The service is always steady and professional. Good clean restaurant. Definitely a regular customer whenever I'm in the mood for a sandwich. read more

I had the worst #potbelly experience today June16,24 about 8:50 am. The cashier did my with the same she was using. She got upset because I politely pointed it out and asked her for a new one. She refused because she said they were busy . I just walked away, no worth my time. Terminal C IAH. We need to do better #badcustomerservice #customercare #foodcourt #georgebushairport read more

Potbelly - Sandwiches Near Me - Houston, Texas

We love Potbelly sandwiches and their chile! The food is very tasty and you get a lot for your money. We like to eat in at Potbelly because the service is always great with smiling faces behind the counter. Today we ordered sandwiches to be delivered but the Doordash delivery person delivered it to the wrong house. I called Potbelly and spoke to Holly, who had our sandwiches remade and we picked them up. She was very courteous and apologized for the mishap and inconvenience. I now have a store credit and will look forward to another great sandwich in the future. Thank you, Holly! read more

First and last time at this location. I went with my girlfriend and we ordered and when I got my order it had been wrong so I come back and politely tell them to redo my order. Food is fixed but then proceeds to tell me I got a refund. Well 10 calls and 2 weeks later they pose as if I ever got my refund. The last phone call the lady was so frustrated she put me on hold mid sentence. It went to the point they started blaming my bank. Very fraudulent behavior from something they even proposed in the first place. Don't go here if u don't enjoy being lied too!! read more

Worst sandwich ever. Got the veggie sandwich and it is supposed to come with mushrooms there was one mushroom. Should just call it a crappy grilled cheese read more

Wonderful customer service and deal. My husband and I ordered the family deal tonight for only $20 with the following items: - meatball sub (5/5) - grilled chicken sub (5/5) - turkey avocado (4/5) - chicken salad and provolone (4/5) - 4 bags of chips - 4 cookies (THESE ARE AMAZING - even better than tiff treats, and they don't even specialize in cookies!!!) The lady we spoke to on the phone was extremely nice and the service we got was great. The food was awesome as well (as always). Perfect place for a meal if you're too lazy to cook . read more

Potbelly makes amazing sandwiches, but I think their signature hot peppers contributes to a lot of the "Amazingness". The hot peppers adds just the right amount of kick from the Serrano and jalapeno peppers mixture, however not overpowering the flavors of the carrots, olives, and whatever else they put in there. It can really turn a simple sandwich into a spectacular sandwich. I think you can buy a jar of their signature hot peppers separately but I'm not 100 percent sure. When I'm craving a sandwich (that's not a Banh Mi), I usually think of Pot Bellys, Quizno's, or Jersey Mikes. I like to switch it up a bit but Pot Belly's is on top of my list! (Jimmy Johns wasn't on my list because I still haven't gone there yet... even though it's supposedly easy as click, order, eat lol). Speaking of "Click, Order, Eat", Pot Belly's does online ordering as well. Prices are fair considering both quality and quantity. As a reference, a Turkey, Bacon, and Cheddar costs $5.50 for a regular and $6.80 for a "Big". read more

Potbelly - Big turkey sandwich! Mmm! - Sandwiches Near Me - Houston, Texas

If I could give less than 1 star I would. All I ordered was a vegetable soup. Wasn't hot; nothing extra. Girl makes the bowl and throws it at the register. Then goes to mess with the salad dressing. I let her know I'm separate from the other patron behind me and she tells me to give her a minute. She plays with the salad dressings a bit and then comes over to ring me up. Worst customer service. Luckily I have a microwave in my hotel to heat up the soup. Will not return to this location again. read more

Potbelly was great only complaint I have my avocado was brown had to remove it this location is very clean n great customer service read more

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My first time trying Potbelly was HORRIBLE! But that was years ago. After avoiding Potbelly Sandwich Shop for a couple of years, I found myself in the airport doing some travel for business. The only thing that looked half-way appetizing was a sandwich...from Potbelly. I gave it another shot. I quite enjoyed it! So, ever since my good experience with Potbelly, I've been a fairly regular connoisseur of their sandwiches. I had been talking them up to my wife, telling her that we need to go as a family someday. That day was today! We pulled up just before noon. I decided to order on the app (because getting three small kids to decide in a long line with hungry people behind you is...well, we'll just say...NOT fun). The app only allows you to order "to-go" or "Delivery" even though my plan was to take it to a table and eat at the location. (FYI, Potbelly, that should be an option, in my opinion.) I had to order a fountain drink and (another Potbelly recommendation...) a side of meatballs for my 5 year old, so I had to wait in a very long line because these things were not available on the app. I got to the check-out (10 minutes after placing my order on the app) and paid for the other stuff. Then I stood by the counter WAITING for my order as countless people started in the line, ordered, paid, sat, ate, and left. My order was supposed to be completed by the time I stood there, by the way. 10 minutes later, one sandwich maker came over and told me, "sorry, there was a large order that came in just prior to yours. It'll be another minute - we're almost done." I waited another TEN minutes! This whole time, the lady at the cash register (who never smiles, by the way) kept glancing at me uncomfortably, like I was bothering her. THIRTY minutes after placing my order on the app, there were some verbal exchanges between the Potbelly workers some food items thrown in a large, brown, paper bag and the rude register lady shoved the bag into my hands without a word. No "sorry for the wait." No "Here is your order. Enjoy." No "Could I offer you a cookie for making you stand around like a dope for 20 minutes while everyone else ate and enjoyed their food?" Not even a smile. In fact, she didn't smile the ENTIRE time I stood there. Key takeaways for Potbelly, if they are reading: Teach your workers to SMILE. Your 3rd promise is "FRIENDLY" and I never got that feeling. Learn to set expectations properly. If the lady who actually talked to me had stated, "Another 10 minutes, sorry.", I would have been much happier than to tell me "one more minute" but then they take 10. Also, they broke Potbelly promise #2: FAST - 8 minutes or less through the line. Also, if you have a place for comments and instructions on the app, read them. My son's sandwich was made incorrectly. Oh, so that means they broke Potbelly promise #1 (See picture). Lastly, while you have time to clean, ask how the food is. Ask if your customers need anything. Ask if you can take trash from their table. Add a little service to your service. My wife enjoyed her sandwich (thus the 2nd star) but the service was terrible!!! read more

Potbelly - The Potbelly "GUARANTEE" - Sandwiches Near Me - Houston, Texas

This is the second time I've gone to this place on the weekend and they are out of tomatoes! What kind of sandwich shop runs out of tomatoes? And why can't they walk across the street to H-E-B and get some more? Poor management needs to plan ahead! read more

Order was completely wrong. Didn't bother to even add the toppings to the baked potato soup. Pretty disappointed, won't be back. Luckily there are plenty of other sun shops to choose from. read more

Never disappoints always delicious. Have to have one of their signature soups while you'll there. read more

Potbelly - Smoked ham with Swiss - Sandwiches Near Me - Houston, Texas

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I ordered online the Farmhouse and the power house salads. No hummus or boiled egg on the Powerhouse and no boiled eggs on the Farmhouse. I was very very very disappointed. I gave them plenty of time to prepare because I placed the order online around 10:30 am to pick up at 12:30pm. The whole idea of getting the powerhouse is for the hummus. Come on pay attention to what is ordered. I did not get what I paid for. I probably will not go back to this location. This is the second time. The first time I ordered a Turkey club and got the chicken club. The location is Belt way 8 and west road in Houston! read more

This started out as a 3 star visit but the counter attendant managed to turn it around... I visited the Vintage Park location with my daughter to get a quick dinner to go. We walked and and stood there. One of my pet peeves is not being greeted when we walk in. You can also tell the "we have never been here before look customers have" and I dislike when that it ignored. My daughter and I didn't really know how everything worked and the African American counter attendant (short buzz cut) just looked at us.. I quickly felt myself getting irritated. I would have appreciated a "Hi, Welcome to Potbelly's, or "Hi, have you been here before?". We decided to get salads and didn't really know where to order but the counter attendant came over and began taking our order. I think she could tell I was a little put off and so she was very friendly. My daughter order the Uptown salad and I ordered the Farmer's Salad. I asked to substitute the Bleu cheese on the salad for cheddar. The attendant stated that they did not have shredded cheddar but that she would be willing to cut up cheddar slices for me. I appreciated that. From there, she made small talk with myself and my daughter and was personable and genuinely friendly. I thought that my salad, the farmers was just average. I was a little disappointed because I felt like I could have gotten a better salad at Zaxby's, but then my daughter let me taste her salad, the Uptown, with chicken, candied walnuts, dried cranberries, and bleu cheese and good Ghandi it was good! I could see myself craving it and will definitely come back just for that salad. My only complaint is that for the price point, it would be nice for them to include a breadstick or drink with the salad. Overall-I will be back! read more

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I've been coming here for years never had a issue today I came in and got a terribly made sanwhich the woman was so rude to me !! I asked for light mayo as u can see .. the whole sandwich is mayo and oil no meat it's so wet it fell completely apart worst service and food I've ever gotten from here! I hope the manager sees this and fires the WRECK MAKER i mean seriously I'd give her 100$ to try and eat this ugh I wish I could give -10 stars! Will never be returning to this location I attached at the bottom what it usually looks like for Training purposes read more

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Fast order. I like their cubby hole for food pick up & delivery. Italian was my order & was pretty much okay that my hubby liked. I'll be back later to order something different. read more

Service was quick and friendly when I went in to place an order for two sandwiches to deliver to my son and daughter-in-law. Both sandwiches were made precisely as ordered and I was in and out in a flash. Parking can be a bit tight, I'm sure, during prime lunch hour. I was there on the late side of lunch, so I had no troubles finding a spot. I can imagine it must be quite a challenge, though, the closer you are to the noon hour. All in all, a good experience. read more

I put this place on par with Which Wich in terms of sandwich tastiness...which is definitely a good thing! Their turkey sandwich isn't your usual boring turkey. The bread is toasted and therefore slightly crusty. The cheese is melted and not overwhelming. There's a nice spread of brown mustard along with oil, oregano, hot peppers (yay!), pickles, lettuce, tomato and onion...and mayo. Doesn't need the mayo, in my opinion, though. I love that they have the option of getting "skinny" sandwiches (less meat) or "big" sandwiches ($5.95 wih tax!, if you're hungrier than usual...or just a guy...or both). They have a nice selection of delicious bottled drinks in the fridge...Stewart's sodas, Sweet Leaf Tea, IBC Root Beer, etc etc. I have yet to try their milkshakes, but I have been fortunate enough to try their 5 layer (?) bar, which is always tasty. I especially recommend this location b/c the workers here are super friendly. If I'm in the mood for a turkey sandwich, Potbelly is always a place that makes the cut. Have I mentioned that every time we try to go out to eat, my mom says "hey I'm in the mood for a sandwich. Let's go to Potbelly"? :P read more

First timer here!! And let me tell you I got service with a smile and a dang tasty sandwich! Tried the mushroom melt added roast beef, tomatoes and avocado with a dash of brown mustard it was so toasty and good. Definitely recommend and hope the Potbelly closer to me is just as friendly. Oh and make a damn good sandwich. read more

WORST SANDWICH SHOP IVE BEEN TO DO NOT WASTE MONEY HERE!! Trying to find a new place to eat we stumble upon potbelly. Being a fan of McAllisters deli and Lennys I know a quality sandwich when I eat it. Not only was the place empty ( first red flag ) being a sandwich shop you would assume that it would be edible but I could not even finish my sandwich even with how small it was( definitely it worth $10 for 5in ). The bread rock solid and nasty tasting of chemicals and pepper, Avocado no where close to ripe, cucumber that added nothing but bad flavor to the already inedible sandwich. Very dissatisfied and will never be returning read more

A 3 stars is ok for my first time. Sandwiches remind me of a cross between Quiznos and Jason Deli, the way they are crafted. Had grilled chicken sandwich and cheese original and a broccoli and potato soup, also an organic honey green tea. Average meal price 12 bucks here, but good tasting food. Will be back, also heard Macy's in Willowbrook Mall will be opening up one soon! read more

Potbelly - Sandwiches Near Me - Houston, Texas

It seems like everytime I order for them, they forget something. They forgot everything from my kids kids meal except the mac and cheese. No water, no applesauce and no cookie...why did I even buy the meal? The time before that I ordered avocado on my sandwich, which costs extra might I add. They forgot that too. Don't even know why I still order for them, oh wait because I'm pregnant and I crave them. Read the ticket and make sure EVERYTHING is in there and you should have happy customers. read more

I order frequently from this location since it's across the street from my job. I never have been disappointed with the customer service nor the food. I modify my order to make sure it's vegan, therefore it's a lot of veggies. I have yet find a piece of meat or cheese in my sandwich, especially when it can slip someone's mind. I find them to be very thorough, amazing place overall! read more

This place is very close to home. Best fast sandwich shop. Our family and I love the freshness and quickness.

This potbelly is amazing. The staff is very polite and attentive. Great attitude and atmosphere! Wish I could rate this place more than 5 stars! Also very clean and fast! Thank you to all the employees to make this visit so amazing!! read more