I can always count on them for quick responses to my repair needs they do high quality work at a reasonable price. I have used them for years... oath to install and repair fences. read more

Ive had two fences installed by Potomac and paid them almost 8k. When an improperly installed post separated from our last fence their response wasn't to immediately fix their shoddy workmanship, but to squirm out of the warranty and charge us 300. Pathetic. There are cheaper and more respected alternatives. read more

Potomac Fences - Fences & Gates Near Me - Rockville, Maryland

Did an awesome job removing our 100' of deteriorating rear fence and replacing with a new one - all in a couple days. And, their price was well below the closest competitor. read more

Loved the service part of my experience in every way. The fence is great but what matters the most is how the team helps from the decision making process to following up on details. Daniel came to do the job both days and has been incredible to work with. He helped figuring out the details of where to put the locks, adjust the sizes etc. He is amazing and really good with his work. The whole team has been great and the fence looks amazing! read more

I recently used Potomac Fences to install a 6' picket fence that had deteriorated and fell down and had them reinstall 2 panels and a post that had fallen down in another part of my yard. They did an excellent job at a fair price! I will MOST DEFINITELY use them again and will WHOLEHEARTEDLY refer them to family and friends!! read more

We never made it to the construction phase because the estimate process was quite a challenge. First, the estimator canceled due to light rain. When I said that I didn't mind a little rain and had already set the time aside on my calendar, he said that it was "awkward holding an umbrella and a tape measure at the same time." He said that he would come out the next day, even though I was not available to look at the project and send out an estimate that day. After a several-day delay in receiving the estimate, I received not 1 but 2 estimates, then shortly after, I received a 3rd. All three were dramatically different by thousands of dollars. All three were not what I asked for, which was literally to replace the existing wood fence on two sides of the yard. I communicated that we would be pursuing alternative companies. I'm not really sure what happened, but our estimate experience didn't give me confidence in the company to deliver. read more

Mickey from Potomac Fence is not taking responsibility for any of the damage on our property caused by the fence installation. They broke retaining wall, fenced over a large black tarp and broke a drain line with a fence post. He claims no responsibility due to the fact that he sent an email requesting a marking of unground pipes. This was not in the contract. It took over a week to get a response and when I finally spoke with him on the phone, he was rude and condescending. He claimed if the workers had hit the drain pipe, they would have notified us. This isn't true based on the other damages caused by the workers that they never acknowledged. We had flooding caused by the damaged drain lines. I asked Potomac Fence to cover the cost of replacing the lines and Mickey told me they absolutely would not take responsibility. And I could send a bill but he would not pay it and throw it in the trash. Unprofessional. Would not recommend. read more

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Great communication with company. Cost for work was reasonable. The gate and fencing look wonderful.

In preparation for my new puppy I bought a new fence. Potomac Fence came out and gave me an estimate on replacing my 36 year old fence. Yes,my old one lasted that long! It takes about 3 weeks to get your fence installed after you order it. The gentlemen who installed my fence were wonderful. They worked so hard and had it done in two days. It looks beautiful. If you have any questions, Potomac Fence is easy to reach by phone and they answer your questions or concerns. I just called to see if I had to treat my fence for the winter? They said" No." Yipee! My fence was installed on Wednesday and Thursday and the puppy arrived on Friday. What great timing. They are experienced professionals who know what they are doing. I would recommend them highly. read more

Potomac Fences - My new fence. - Fences & Gates Near Me - Rockville, Maryland

Easy to work with, great price, excellent quality work. The crew was hard working and polite.

On June 7, Steve Lunn came by and took measurements on the back and side yard and informed me that it would be 3-4 days before I would get a price quote by e-mail for the plastic/artificial material fence 6 foot tall with a door. As of today, no information. I have no problem with the man. He is nice and well mannered. If people are running behind, just call and let me know and I back off. Everyone deserves is an explanation. read more

We needed to have a secondary fence installed on our property to corral our dogs into a smaller area of the property - we've had two torn ACLs from chasing deer in the last 2 years and figured it would be cheaper to install additional fencing than repairing another dog! Potomac Fences showed up on time for the estimate, and their quote seemed very reasonable so we signed up on the spot. They managed to complete the fence within the timeframe estimated despite warning us that the weather (days of rain at the time of the quote) had been pushing their timeline back a little. They gave us notice of installation the day before, and the one worker managed to complete the fence in about and half. It would have been a day, but severe storms in the afternoon forced him to stop working and that's fine. Came back the next morning and finished up the job. We really do like the fence. It was well built and despite the fact that we were concerned that it would spoil the view of the garden from the house, the fencing actually looks great and is very pleasant to look at. We really wished we had done this years ago now. We can keep an eye on the pups when they are outside and no more busted up legs from deer chasing. Win-win experience all around. read more

Potomac Fences - The new pooch corral! - Fences & Gates Near Me - Rockville, Maryland

Potomac fence came to my house to repair part of my fence and replace gates. Their price was the best that I received. The work was done quickly and very professionally asking good questions when there were options. The two gentlemen who came to do the work were great. I recommend Potomac Fence highly! Mark A read more

Over a month ago Steve Lunn came to give a quote for a front yard fence. He rescheduled the appointment twice and was pretty annoyed with my questions about permits, posts, timing, etc. He never emailed me the quote but the verbal number I remember was about $1000 higher than another company. read more

Potomac Fences installed a new fence in our backyard. They did a fantastic job. Dale came out twice and patiently answered all our questions. The workmen who put up the fence we also very helpful in going through all the details, both before and after the process. read more

Recently our fence started to bend in our backyard and we called several fence repair companies for estimates. We were sorely disappointed in all that came out for estimates (late, no shows, just walking into our gated backyard without permission) except for Potomac Fences. They were prompt, professional and quick with the estimate. They told us it would take about 10 weeks before they could come and fix our problem - which we were fine with - bur actually came out closer to 6! They fixed our issues quickly and it looks great. Highly recommend! read more

I contacted Potomac Fence to fix my handle latch on my wooden fence and was told it would be $250 which is their minimum and was given a date in the future. But they just showed up without a call and just put two screws on the handle and didn't even look at the rear door which also had a issue. When I contacted the owner Mickey He wanted to charge me another $250 to fix the rear lock also. I would not use them again and they were not worth the money. They would not even talk to me and all their communication was done by email. They have no customer service and treated me very poorly. Would not recommend them at all! read more

I got an old house with a fence that looked good but the gates were old and getting dilapidated. It had a weathered little "Potomac Fences" sign on it, I figured I'd call to see if that company was still in business; they are. I texted them a picture of the gates, they sent me a quote. They had a guy out two days later, the new (cedar) gates were finished the same day, they look great, and the price was reasonable. read more

I had a scheduled estimate today, the estimator was Dale.  Dale was extremely rude and acted as if I had wasted his time 5  minutes into the consultation. He was very unprofessional to say the least.  His energy lead me to  believe that my business was not needed. I have never interacted with a contractor to that magnitude.   I felt disrespected and I was uncomfortable with our interaction. It would be helpful if he understood that the customer should feel valued and appreciated, in which he failed miserably by tackling both. Too bad things didn't work I had a limitless budget! read more

WOW - WHAT A WONDERFUL EXPERIENCE! Potomac fence did an amazing job and was on top of it from the very beginning! First off Dale their sales rep didn't just show up on time, but he was early! Dale and I walked the property. My side yard is on a bit of a hill, so I mentioned that perhaps a retaining wall should go in first. My reasoning was if you put a 6' fence 1/2 way down the hill it would appear to only be 5'. Dale mentioned doing a 7' fence instead and saving the money it would cost to do a retaining wall. by the end of the visit I was very comfortable with the process and the type of fence I would received. Two weeks later, I received a call that the permit was done and the fence was ready to install. This was 2 weeks earlier than what was discussed. The installer showed up. He was very professional, walked the property with me, and included me in decisions that needed to be made. Overall, I was very impressed with the professionalism of everyone at Potomac Fence and the quality of the work! read more

This should be below a star. The company never told me it would take 8 weeks..a simple fence repair..not a new fence. written in small writing on the contract, which I did not see. Took my deposit once I realize it was going to take 8 weeks and refuse to give it back. RIP OFF read more

Dale and his team did a great job. They were professional, on time, reasonably priced and the new fence and gate look outstanding!

We had our backyard fence replaced by Potomac Fence. With expected to have the fence done in approximately 4 to 5 weeks. They called and said they had a cancellation. Three days later they were at our house and then one day completely took out the old fence and installed a beautiful new fence. The two workers were efficient friendly and cooperative. By the end of the day the new fence was up it was beautiful and the entire old fence was removed with absolutely no litter left in the backyard at all. I would recommend this company to anyone. read more

About 10 years ago, our neighbor's foot slipped on his gas pedal and he backed his car into and over our Calco fence, knocking down 2 panels. Calco would not fix it as they explained the company had changed hands and at that time, didn't have a repair crew available. I called, Potomac Fence, who were happy to do the repairs within a couple of days and at reasonable cost. This spring, I am going to extend the fence on the east side of our property and will be calling Potomac and Calco for bids. The original fence is now 15 years old and nearing the end of it's life, perhaps I will ask them for a bid on replacing it too. read more

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Potomac Fences was hands on through the entire process. They offered a competitive bid and both offered suggestions and listened to our needs. Family owned was a plus. The end result was an excellent product that will keep our pets in and is as functional as it is beautiful. I'd recommend them to anyone looking for fences. read more

Potomac fence did an amazing job!! We had a million questions before moving forward and they gave us options and opinions. When being installed the workers took their time and cared about the outcome. Our yard is not even close to being level and caution was taken to make sure the fence came out beautiful!! Thank you Potomac Fence!! read more

Potomac Fences - Fences & Gates Near Me - Rockville, Maryland

The end product is very good, to which I give 5 stars but what a stressful fight to get there. Mickey has zero patience and zero customer service skills. He was rude to me from day one when I enquired about the installation date. When he finally called me to schedule the installation I was in a meeting and when I called him back, only 15 minutes later, he told me that all the spots were taken (apparently he must have called all new customers?). The contract said 6 to 8 weeks for installation and my fence was installed on week 13. Also, the salesperson Dale wrote on the contract the wrong size of the boards that I requested and I only realized his mistake too late, after I signed the contract. I asked Mickey if this mistake could have been rectified and his only answer was "you signed a contract", he said that a few times until he lost his patience and threatened me to take me to court. Finally, I asked them if they could help me with a coat of sealant and their answer was simply "no". Mickey is not interested in helping out customers but only in profit. If you want to be treated like garbage call Potomac Fences. read more

We had a great experience with Potomac Fence. Randy was prompt in his email replies and very direct about the project and understood exactly what we wanted. The pricing was very competitive. On the day of the installation, the team showed up early, which I liked. Alex was my point of contact and he was very nice and went over everything with me before they started. It was a very small project but they knocked it out in exactly the amount of time that Alex said they would. We will definitely be using Potomac Fence again for our next project. Thanks guys! read more

Potomac Fences - Fences & Gates Near Me - Rockville, Maryland

Got an estimate from these guys back in late February 2021. Sent my payment in second week in March, told four weeks. Called shortly after that and told that "we will call you" . Gave my number again. Never received a call. Turns out their guy wrote down the number wrong and "the voicemail was full" when they supposedly called. Talked to Mickey last week (beginning of July) who said he was going to look up my contract and call me the same day. I gave the correct number. Never returned my call. When I called today, Mickey was rude. He refused to give me a refund when I said I was disgusted with their service. "I will call you a week out, there are several people ahead of you!" He yelled. I am easily findable in the white pages if they wanted to double check a number. I essentially have given these clowns a $600 loan for the past few months. I intend to report them to the Better Business Bureau. Will post again once work is done. Recommend avoiding this business. Recommend checking out A-1 fences or Long Fences. read more

Very happy with the look of the new fence that was installed. The fence design had to match the prior design due to HOA requirements and I think they did a great job. Price was competitive and their salesman and contractors were responsive. read more

Called Potomac Fence several times to get an estimate. Every time they state that the person responsible for my area will give me a call to schedule appointment. No one has called after I called them several times to let them know. Poor Customer Service!! read more

Very pleasant experience! They were quick to respond to our request for a fence around our new home. I think the entire turnaround took 2-3 weeks from quote to completed fence. Dale provided a reasonable quote and took the time to provide clear and thorough explanation. Their installers were very professional. I liked that they were willing to make a minor change with no issues whatsoever. I highly recommend Potomac Fences as the company to purchase a fence from in the DC/VA/MD area. Thanks! read more

Potomac Fence just came out and install the fence in my backyard two days ago. They were able to beat any of the other competitors prices and they were also able to install the fence within a few days of me getting a quote. Overall I was very impressed with the professionalism of the team and their willingness to talk through different issues with me as our backyard had some sensitivities with the neighbors. Overall it was a great experience and I would recommend Potomac Fence to anyone else looking to get a fence installed in the Rockville area. read more

Potomac Fences is excellent! Their quote is the lowest among five bidders for my fence project. The fence was installed within 5 hours and it looks amazing. Very happy with them. read more

Got a fence last week. They left the yard a total disaster (I'd had a pallet of stacked concrete blocks, which they used to stand on, presumably, and left strewn all over the yard.) They also damaged a water downspout, knocking it loose. But the worst part (?) is that the fence is not even a week old and boards are falling off -- two so far. Really shoddy. read more

Would have been better off leaving the rotting fence we use to have up. Shoddy workmanship, awful customer service. Less than one year after they put up the fence both gates are malformed. Two weeks after calling, they "fixed" the one that wouldn't shut, now it won't open. The other, still not repaired. read more

We could not be more pleased with Potomac Fences. We have called on them twice to do fence repairs. They are prompt, efficient, courteous, and generous with their time and advice. Prices are very reasonable. We will definitely use them for future fence work and will recommend them to friends and neighbors. read more

We had a BEAUTIFUL cedar fence installed by Potomac Fences! Office staff was efficient in getting all the needed permits and scheduling, and the installers were AMAZING! Love our new fence! Highly recommend. Thank you so much! read more

Potomac Fences just installed a new fence at our house and they did an unbelievably good job! Not only does the new fence look beautiful, but they were all incredibly professional, nice, neat, and they worked really hard. The whole process was seamless, thanks to the help of Mark Stoner who we worked with to design the fence, measure, deal with some difficult boundary issues, and install some custom iron works. We have had a lot of construction over the years, and I can say without reservation that Potomac Fences would be at the top of our list of go-to companies! read more

Mickey, thank you for having the fence repaired yesterday. Santiago is the name of the man who was here and he was one impressive worker. He got all the posts replaced, installed the rails and metal fencing and never took a break. We are impressed and, even though we don't want any more trees to fall on the fence, we will call you all again for our fencing needs. Marilyn read more