After seeing a review on here, we took a wedding dress and two bridesmaids' dresses to this seamstress to have the hems taken up. Initially, she told us that she was going to charge $35 for hems, per layer on the dresses. The bridesmaids' dresses were 2 layers and the wedding dress was one and only needed a hem in the front, no bustle, etc. which actually made it easier to do than the bridesmaids' dresses. Well after years of prom, homecoming and Military Ball dresses, I have a pretty good idea what is a fair amount to pay for hemming a formal dress. And my initial impression was that each dress was going to cost $70 for the hem. Wrong. She had us each try on the dresses, marked them with chalk and even pinned up the wedding gown front hem. But then she tried to tell us that it was going to cost almost $600 for taking up the hems on these gowns. One bridesmaids' dress was priced at $100; one because it had a drape in the front which required a piece of material about 8 inches long to require an additional hem was going to be $155 and the wedding gown hem was going to be $300. When I refused to pay these prices because it was contradictory to the prices she was first quoting me, she got very angry and demanded that I pay $20 each for a fitting which I agree she should be compensated for her time, but as I was getting the money out of my purse, she was tearing the pins out of the wedding dream hem. I am sorry but I don't agree with that, I am still paying for the fitting, you can't turn around and tear it out. I still, however, paid her. I later found out she tore the dress.
We immediately went to My-Le's Needle in Brookfield Plaza in Springfield. She is fixing the tear in the wedding dress and hemming the gowns for a total cost of $170.
While Potomac Tailors' skills might be good, their business practices and customer service is sketchy, so approach them with extreme caution. read more