Cancel

    Open app

    Search

    Pottery Barn

    2.5 (96 reviews)
    Closed 10:00 am - 8:00 pm

    Pottery Barn Photos

    You might also consider

    Recommended Reviews - Pottery Barn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Candace D.

    Fancy and pricy ...gorgeous store ...very neutral colors ..very high quality ...not my taste ..so all I bought was a small Knick knack ...great location though..parking convenient too.

    Jan K.

    Should of posted this in July I bought a lot of furniture today... Irma from home design helped me... she took the dimensions I gave her of my area.... and then she plugged those in to her computer... we picked the furniture I liked and she set up the room on the screen....we could see what would fit & what wouldn't ... I got lucky half of what I wanted was in stock and on sale.. it's ready for delivery.... The other pieces must be made to order....Those items won't be ready until end of August first of September.... I got a sofa sleeper... a loveseat ... 2 medium swivel chairs and one arm chair.... Still need area rugs... and maybe a new TV console.... It's been 12 yrs since I've ordered so much furniture at once... excited to see the finished room.... I would make an appointment with the design team before you go... that way they are ready for you.... Parking at Victory Gardens is very scarce so go early....

    Maria T.

    I was just informed today that my Pottery Barn and William Sonoma credit card was compromised at this location. Purchases were completed 5/16/25 $3909, 5/18/25 $909 and the charge of $4509 was finally declined when I received the text msg this afternoon. Staff failed to ask for ID to the fraudulent mobster who has my credit card information. Not sure how, as I live in San Diego, CA and I have no reason to be in Rancho Cucamonga. This sounds like a inside job, I'm just saying. I'm glad they will be doing a investigation on this and hopefully catch the people involved. To the management at this location ID should have been requested as I don't live in that area and these charges were large. Very disappointed in this store, hope other customers don't have this happen to them as well.

    Paint chipping off literally daily!!
    Val A.

    I splurged on a secrional and a big table. Look at video. It has been like this since about a week after I got it snd it gets worse by the dsy!!! I called snd they said...." You have to buy a paint kit"..... well after spending thousands I fidn't expect that.

    Kelly O'Keefe and Mark Hill
    Mark H.

    My wife and I have known and worked with Kelly O'Keefe for many years. The relationship we have developed over time, I think has given Kelly a good insight to our like and dislikes when it comes to our taste and home decor. I have consistently found him patient and most helpful when searching for new, updated and trendy ideas His range of talent never ceases to amaze me! One thing I appreciate most is that his has never been pushy and despite my inability to make a quick decision in some cases, I have never sensed he's been impatient or frustrated working with us A true gentleman, designer, and artist available to serve your every need! Leah and I can't be more thankful for his advice over the years I make an hour home a showcase we can be very proud of

    Ordered a bowl last MARCH!!! Still not shipped! Multiple emails. After we bought the hutch that was damaged we got store credit, maybe that's why we can't get what we ordered. This place is a joke!! A very expensive joke!!!!

    1 year old Jake sectional with all cushions replaced. This couch is terrible

    Our Jake sectional was delivered Oct 2022. By Nov. 2022 I had to contact customer service because the fabric on a couple cushions was rippling. They replaced 2 seat cushions- inserts and covers. In April 2023 I contacted them again regarding the quality and submitted photos. At that point they (PB and sofa manufacturers) agreed to a one-time courtesy of replacing all cushion inserts, even the back cushions. I changed out the cushions in June. On Nov. 1 I contacted them again that the couch is in terrible condition for only being 1 year old. I own another PB couch and 2 chairs and ottomans. They have held up beautifully! At this point I want them to come get the couch and give me a refund. This has been nothing but trouble! I was told there is nothing they will do. I am stuck with a $5,000 sofa that looks like it belongs on someone's porch.

    My next purchase

    See all

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of XO X.
    62
    349
    48

    12 years ago

    I hate this place. Way to expensive and the people are rude. Pier 1 imports is better & less expensive.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kathie W.
    147
    54
    2

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Al P.
    0
    11
    0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - Pottery Barn

    Review Highlights - Pottery Barn

    We walked into the store without an appointment and immediately were accompanied by Betty from their design studio.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Home Decor 3,254 times last month within 15 miles of this business.

    Verify this business

    Pottery Barn - homedecor - Updated August 2026

    Loading...
    Loading...
    Loading...