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    Potts Chocolate

    3.7 (3 reviews)
    Open 11:00 am - 5:00 pm

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    3 years ago

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    Tifa Chocolate & Gelato - Cherry Chocolate Chip small cup IG| poprockphotography

    Tifa Chocolate & Gelato

    4.7(61 reviews)
    11.9 miBallantyne

    Oh my goodness, this was the cutest little ice cream parlor!…read more I was visiting Charlotte for my birthday weekend, and we were staying right across the street at the Marriott, so of course we had to stop by for dessert after dinner--and they did not disappoint! The atmosphere was adorable, the perfect little spot for a sweet treat, and such a fun addition to our birthday weekend. If you're in Charlotte, definitely check them out! You won't be disappointed.

    On June 27, while my family and I were on vacation in Ballantyne, we decided to stop by Tifa's for…read moregelato after dinner. It was our first time visiting Charlotte, and after seeing that the shop was open until 11:00 p.m., we figured it would be the perfect way to end the evening. We arrived just a few minutes before closing, but since we only planned to order a couple of scoops of gelato, we expected to be in and out quickly. Unfortunately, the experience was disappointing from the moment we walked in. Rather than greeting us or welcoming us, the employee immediately said, "Hey guys, by the way, we close in two minutes." There was no hello or friendly interaction. As we ordered, one member of our party asked to sample a couple of flavors, and the employee seemed visibly inconvenienced. When I asked if they had caramel drizzle, her response was simply, "No," with no warmth or attempt to offer an alternative. I completely understand that arriving close to closing can be frustrating for employees, and we were mindful of the time. However, the doors were still open, the posted business hours indicated the shop was open until 11:00 p.m., and we were respectful customers who knew what we wanted and intended to order quickly. What was most disappointing wasn't that they were closing soon--it was how unwelcome we were made to feel. As first-time visitors to Charlotte and Ballantyne, this wasn't the hospitality we expected. Customer service matters just as much during the last few minutes of business as it does throughout the rest of the day. I hope this feedback is taken as an opportunity to remind staff that every customer deserves to feel welcomed, regardless of when they walk through the door during posted business hours.

    Photos
    Tifa Chocolate & Gelato - Strawberry Rose & Coconut Passionfruit

    Strawberry Rose & Coconut Passionfruit

    Tifa Chocolate & Gelato - Caramel Salt & Vanilla Bean Gelato w/ Wafer

    Caramel Salt & Vanilla Bean Gelato w/ Wafer

    Tifa Chocolate & Gelato

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    Crave Dessert Bar - Soo cozy

    Crave Dessert Bar

    3.7(937 reviews)
    0.4 miUptown, Third Ward
    $$

    I have literally been coming to Crave for over 15 years. I was a fan then and I'm still a fan now…read more I have a serious sweet tooth so I love that this dessert bar offers a variety of sweets for different pallets from the drinks to the cheesecakes and the cakes, I can always find something that I like. On this particular visit, I sat on the patio, which I had never done before, but it was nice and quiet and very relaxing on a Sunday evening. I ordered the cheesecake and it was garnished with caramel popcorn, which added a nice touch to look at, but the popcorn was stale so I don't really think it was necessary, but it did make the plate look pretty. The cheesecake was delicious. Couldn't finish it all, but I took it home and finished it the next day. Our server was great. She was very attentive, friendly, and gave good suggestions. Love Crave and I'll again and again.

    I haven't been to this place in YEARS, due to several bad experiences that felt very much like…read moreblatant discrimination in the past. Truly. But a good friend of mine said that they go all the time and haven't had any issues and wanted to get me to try it again. So, we went on a Saturday evening around 6ish. We didn't necessarily have any issues getting in, but the hostess did say that her security might have an issue with the shirt my friend had on, even though he was very dressed up. It made me uncomfortable and seemed threatning almost. But she let us in and everything was fine. I don't understand why Crave always acts this way. But then when I walk in I see people of non-color dressed any kind of way, casual, etc. It just really rubs me the wrong way and for it to happen to me EVERY time I go, only leads me to one conclusion... So, anyway. We were there and we ordered hookah drinks and had a good time. Our server was super sweet and chill. She really saved the visit. I had a good time, but I most likely will not be back again.

    Photos
    Crave Dessert Bar - Sirloin Empanadas

    Sirloin Empanadas

    Crave Dessert Bar - Bread Pudding

    Bread Pudding

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    Old Fashioned

    Renaissance Pâtisserie - Chocolate Almond Croissant

    Renaissance Pâtisserie

    4.3(282 reviews)
    4.9 miSouthPark
    $$

    discovered Renaissance Patisserie through the Charlotte in Bloom event a few weeks ago and finally…read moremade my way in to experience it for myself. They had offered samples of their lemon tart at the event, which stayed on my mind--so I came back and ordered the Lorraine-style quiche. It was rich, flavorful, and perfectly balanced by a fresh side salad. I paired it with a café au lait, which was equally well done. The ambiance is effortlessly chic--very much reminiscent of a European café--and it was lively during lunch. It's the kind of place where you can sit, linger, and people-watch... and SouthPark definitely showed up in style. At one point, several guests seated near us were speaking French, which added to the authenticity and overall experience. Service was warm and efficient, even with the crowd. The bakery itself is on the smaller side--you order inside and then head outside to sit and eat. I went on a Sunday, so it was very busy with a long line, but it moved quickly. When seating fills up, the neighboring restaurant allows use of their patio, which is a thoughtful touch. My friend enjoyed her quiche as well, and we both agreed it's a spot worth returning to--whether for a casual lunch, coffee, or a pastry break. I also order a few macarons to go and my family enjoyed them.

    Review for Renaissance Patisserie…read more After relocating to Charlotte from San Francisco, one of the first things I searched for was a proper kouign-amann (pronounced queen-ah-mahn). It's a staple where I'm from, and when I discovered that Renaissance Patisserie carried it, I made the drive immediately. I'm happy to say--this place is the real deal. The kouign-amann here reminded me of the ones back in San Francisco. It wasn't quite as buttery or rich as some of the West Coast versions, but it was absolutely enjoyable--and most importantly, I finished every bite. That alone says a lot. Location & setting: Renaissance is tucked into the upscale specialty shops of SouthPark, in a lovely, polished shopping center surrounded by quality retailers like Williams Sonoma and several restaurants. Parking is plentiful and convenient, and once you step out of your car, you're welcomed into a charming outdoor courtyard that feels relaxed and refined. You'll immediately notice the bright yellow awning--it's cheerful and inviting--and inside, the bakery is just as charming. The black-and-white tile floors, small bistro tables, and beautifully arranged pastry case create a classic European feel. It's not a huge space--maybe six or seven tables--but it feels cozy, elegant, and thoughtfully designed. What makes it special: * A stunning pastry case filled with beautifully crafted desserts and laminated pastries * Skilled bakers and decorators--you can tell there's real craftsmanship behind the products * Friendly, efficient service * Apple Pay accepted (always appreciated) * Self-service water and condiments station * Clean, comfortable environment * A lovely outdoor patio that's perfect when the weather cooperates I do wish they occasionally experimented with more creative variations of the kouign-amann--perhaps seasonal fruit or specialty flavors--but even in its classic form, it's consistently a hit. I've brought these pastries to friends and gatherings, and they're always well received. What I appreciate most is that Renaissance delivers on quality and consistency. It may be a newer trend here in Charlotte, but these pastries have been a long-standing favorite in cities like San Francisco, and it's wonderful to see that level of craftsmanship available locally. Bottom line: Beautiful pastries, fair prices, great service, and a polished, welcoming atmosphere. This has become my go-to bakery in Charlotte, and if you appreciate well-made French pastries, you will not be disappointed.

    Photos
    Renaissance Pâtisserie - Too cute!!!

    Too cute!!!

    Renaissance Pâtisserie - Hazelnut Bunche de Noel

    Hazelnut Bunche de Noel

    Renaissance Pâtisserie - Wonderful pastries, taste amazing

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    Wonderful pastries, taste amazing

    Potts Chocolate - chocolate - Updated September 2026

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