Mickey Perez was beyond helpful in the process of purchasing a new vehicle for my mom. Being the third dealership we visited, Mickey was very thorough and got us the best price possible. Would absolutely trust Mickey for any future Hondas we plan to purchase. read more

Bought a 2025 Accord here in March and worked with Mickey Perez. Great experience! He was very friendly and on point and most importantly honest!!! read more

I came in last week with the intention of going over prices for a 2024 Honda Civic EXL Hatxhback and ended up buying the car from Mickey. He was very professional and easy going. He didn't hold onto our keys and was willing to work with us. Amazing sales experience and I will absolutely recommend him to my friends that are in search for a new car! read more

Poway Honda - Honda Civic EXL Hatchback - Auto Repair Near Me - Poway, California

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Worked with salesperson Arlene B. Easy to work with when I bought my new 2025 Accord. Friendly, courteous and professional. Looked out for me. read more

We worked with Mickey who was very helpful in purchasing the right car. He's a great guy. Five star

If you're a busy person looking to negotiate a car purchase online don't bother with Poway Honda. I emailed them 2 weeks ago for an Odyssey quote and it took them a week to even bother to respond. Gave them my number to text regarding the Odyssey and now another week later, 2 weeks after contacting them, they haven't provided me a quote. I had a COMPLETELY different experience with Toyota El Cajon when I bought my Highlander. Their internet sales department provided me a great quote via email and I picked up the vehicle with zero issues. Guess I'm going to reconsider the Toyota Sienna for my wife. read more

Went to Poway Honda to find the right work commuter and had the opportunity to get some help from Mickey who did a great job helping me get into a new 2024 Honda Accord Hybrid Sport. He provided amazing customer service and really tried to help me get a great deal for my new Accord. Once again thanks Mickey for helping me get into a new car. read more

This is THE BEST DEALERSHIP! I bought a used car here after I was rear ended and left looking for a new car. Everyone here is so friendly and just down to earth. Big appreciation to my salesman Gary!!!! Thank you Kevin, Paul, and Kristi for giving me such a great experience. Highly recommended, they make you feel right at home. I love my new car! read more

Poway Honda - Auto Repair Near Me - Poway, California

Last week I purchased a 2025 Honda CRV Hybrid Sport L from Poway Honda. I was met by Sales Manager Michael, who in turn introduced me to Sales Associate Arlene. I was immediately at ease with her style and demeanor and from that moment enjoyed a productive and, I can't believe I'm saying this about car buying, enjoyable experience. In minutes I felt like I found a new friend who seemed to genuinely want this to be the right thing for me. Arlene was extraordinarily relatable. At the same time she was professional and knowledgeable on the technical details of the car. Then came the part where you sit and go over the numbers. This is where your new BFF at the dealership can become an uncomfortable adversary. Didn't happen this time. One trip back to check with Michael and the deal was done. I feel that we both had done our homework and came away with a deal, and experience, which actually made me feel good. Too often there is a buyer's anxiety in this situation that can last days. Five days since the transaction and I still feel great about everything. Thanks to Michael, and Ryan in finance (who helped me understand all the contract/finance/warranty issues with clarity and patience). And special "Thank You" to Arlene. You're the best! read more

Gabe was a great sales guy. No pressure. Didn't buy unfortunately but still a positive experience.

I took my car in for service and the process was seamless. I made an appointment, dropped off my car the next day, they serviced my car, and texted/called me when it was ready to pick up later in the day. Fast. Friendly. Efficient. read more

What a shame, I really liked a vehicle I found from this dealership while browsing online. I reached out, had three employees reply back and once I asked about possibly trading in my vehicle as well, no responses.. FROM THREE PEOPLE -- it's been four days, at least tell me you're not interested in a trade-in. Customer service only seemed nice when they wanted to sell me a car. Thankfully I've found another Passport to purchase elsewhere. read more

Mickey Peresz is a great guy. When I contact him over the phone and I was helping my daughter to purchase a Honda CRV Hybrid last week, he was very professional and played no game with me. I had contacted several San Diego area dealerships and most of them wasn't this straightforward like Mickey from Poway. They pressure me to come into the dealership before price negotiation. Well, it reminds all the bad dealership experience from my past with these people. Mickey is very straightforward and no non-sense. We quickly agreed a great price for the car my daughter wanted. Then my daughter stopped by last Saturday and to be honest, we were hoping for the best and if the dealer played car switch game that would be not good. But Mickey presented the deal with my daughter like what we had agreed on over the phone, and hadn't pressured us for up selling adds-on etc. What a huge relief and my daughter was thrilled to get herself a brand new Honda CRV Hybrid with a great price. The dealership also deserved some praise, they are all professional, quick to respond and always answered all of our questions and concerns. Top down, I think this is the best Honda dealer in San Diego area. I would recommend Poway Honda and Mickey Perez to to anyone who buys a Honda! read more

If I could give no Stars I would. I've been to over 10 dealerships and of all of them this one felt Like they just didn't care to make a sell. I called back today in regards to an error on the estimate provided only to find out there was wiggle room on the payments but the car was just "sold". Spend your hard earned money else where. And Honda train your employees to not say it's "impossible" because anything is possible when it comes to making a deal. read more

We had such a great buying experience here! John was the one who helped us and replied to us promptly after we reached out to them. We emailed him about pricing on the minivan we were looking at and he gave us all the details we were asking for. A lot of other places wants you to come in so they can crunch the numbers, which can be time consuming, especially when you're driving a distance. But they were able to provide that to us upfront. He gave us such an amazing deal on our new minivan! It was very smooth experience. We came to look at the car. John even stayed after his shift to help us with the purchase. If you're reading this John, thank you for staying later. The woman who helped us with financing was very efficient at what she was doing. We've purchased a car at a different location pretty recently and felt like it took forever. John never once pressured us to add on a million features. We told him straight up what we were looking for and he delivered. There was a minor scruff on the car which they apparently took back to detail but after taking it home, my husband didn't think they did much detailing to the car but because we had such a good deal on the car, we decided to shrug it off. So, I can't say much positive things about getting serviced there but because John did such a great job, we are still giving this place 5 stars. read more

Shady, shady stuff going on at Poway Honda. Don't have the time or energy to recount the entire episode. Short form: $780 charge is questioned. Bargained to $470 because Honda Escondido would do the same work for $320. Poway says if you don't do the work, we're charging you a $210 diagnostic fee. Save time and money and just start at Honda Escondido. Ask for Omar, he's awesome. read more

Buying process was smooth. Mickey did such an amazing job at showing us the car and answering all of our questions. We went to other dealerships before coming here and he was by far the best in providing the best customer experience and ensuring we knew exactly what to expect throughout the buying process. His manager Mark was also straight forward with us and willing to earn our bussiness by listening to what we were looking for and doing his best to meet our expectations and requests. The financial manager also ran us through all the buying paperwork quickly and I did not feel any pressure to buy any extended warranties or services. At the end of the day, we left the dealership with the SUV we loved and wanted, we felt like we got a great deal compared to what was being offered at other dealerships and most importantly wife was happy with the whole experience and the car we purchased. Thank you Poway Honda. read more

I had the worst day of car shopping and I showed up at Poway Honda defeated, and within minutes I had an amazing deal on a brand new car. Mickey went above and beyond for me. He was incredibly kind and funny and he didn't play games. I really enjoyed my experience with him. I would give him a 15/10 if I could!! read more

Probably the worst service center in San Diego County. We unfortunately purchased our 2023 Honda CR-V there. Window motor stopped working. Made an appointment to get it repaired. Appointment started and turns out they didn't have the part needed. Brought the car back a week later. Dropped the car off for the service. Got a phone call saying the wrong part was put in the box and that we had to come back another time when the part arrived. Finally got that repaired. Now our car has a recall. Made an appointment for that. Called the day before to ask about the time the service will take. Guy says about 2.5 hours. I get there and the guy says it will take about 6 hours for the service. Which I didn't have time for. How unprofessional and flat out terrible the customer service is here. Then someone I'm chatting with says someone was gonna call me. Nobody did the whole day. If anyone at Poway Honda reads this give me a call to try and make it right. But nobody cares, I am just a number. Don't go here! read more

Update almost a year later: Owner at Poway Honda commented wanting to correct everything because they pride themselves in customer service. I have yet to even speak with the owner. As figured, I was waived off. Pride in their work?? Proud of what? Perhaps LYING? (I have yet to hear from them to have anything corrected and I really would like to know how), being INEPT?DISRESPECTFUL? UNPROFESSIONAL? UNETHICAL, RUDE (we were actually told at the dealership that they don't really prefer full cash pay off because the market had their vehicles above average cost due to pandemic and they were still making more business than ever so they do not conduct business any longer with the "old school" mentality that cash is better than financing). HUH?! They actually had the nerve to state that? Gutsy. Bottom line, they are still the same. Very bad business. Beware is all I have to say. read more

The lease process went smoothly. Once they take your money, they won't answer your questions. I needed the address or email address of Honda Financial so I can provide proof of insurance which is due 10 days after purchase. You get different answers when you call. A salesman tells me I don't need it but I told him I have a form "Agreement to Provide Insurance" that I signed asking me to provide insurance or else. He discusses it with someone and tells me that he is transferring the call to the receptionist who has all the information. The poor receptionist said she knows nothing. He got rid of me in a sneaky way. I asked the receptionist to transfer me to the finance department but she said she will give them a message to call me because they are all busy. And then I called and left a detailed voice message to Michael Perez, the guy in finance who helped me sign the documents. No one has called back. read more

Had a great experience getting my car serviced at this Honda dealership. Gary helped me out and he was amazing. Every step of the way he was super helpful. Knowledgeable and a great communicator. He even held onto my thermaflask for me for a few days since I accidentally left it at his desk. Couldn't have had a better experience. Thanks Gary! read more

We bought a 2025 honda accord hybrid from mickey perez and he helped us out with all of our questions and concerns! We had such a good experience at this dealership and would highly recommend to anyone interested in buying a honda! read more

I sincerely hope everyone reads this review because I did not realize that there was a worldwide shortage in new vehicle supplies due to the recent COVID situation. My family recently purchased a new 2022 Honda Civic from Poway Honda. My first shout-out will be to Vincent in sales. He was very personable on the phone. He was also quite agreeable with my suggestions and he assured me to not have any worries. I was helped in the test drive by Rhodel in sales. Rhodel made us feel comfortable by his manners and frankness. My disposition does not allow for pretentiousness and we immediately related with him. The sales manager James was noted to be very sociable. He actually sat down and conversed cheerfully with us while we waited for finance. I was shocked to discover that this recent vehicle shortage can result in an upcharge of a few thousand dollars on top of the MSRP for cars driven off the lot on the same purchase date in many (un-named) dealerships. Poway Honda is ethical by not implementing that practice. Potential buyers need to be forewarned that in some dealerships, an "addendum" of a few thousand dollars may possibly be on the price sheet if they want the vehicle immediately. I also want to thank the finance manager Ryan. He was efficient, helpful and very pleasant in conversation. Great guy. It would be remised of me if I did not mention Al in the service department. My previous Honda vehicle was always serviced by Al. He's my "go-to" Honda Service person because he's reliable and extremely professional. Poway Honda employees definitely know quality customer service. read more

Poway Honda - 2022 Honda Civic LX - Auto Repair Near Me - Poway, California

I bought my third car from this dealer. The service is amazing, Mickey Perez is A+, very knowledgeable and never rush you. Also yhe financial guy is amazing and explain everything, step by step. For sure I'll be back and recommend this dealer. read more

First time car buyer after being rear ended and car totaled. The whole car buying process seemed daunting at first, but Micky at Honda Poway had my best interest in mind. I was able to get the 1st choice car I wanted, he stayed transparent and honest through the entire process, and I drove off in a new car in under an hour. After having an awful experience with Honda Chula Vista, I cannot recommend Honda Poway, and the salesman Mickey, enough. If you want the best deal, and an honest salesperson, go to Poway and ask for Mickey! :) read more

Poway Honda - Nordic Forest Pearl, HR-V LX - Auto Repair Near Me - Poway, California

Just wanted to give a huge shout out to Mickey P of Poway Honda for helping us get, own and drive our first hybrid, the 2022 Honda Accord Sport Hybrid. It was a miracle in the making when we called Mickey that same day being in the market for a hybrid model. He told us he has 2 current inventories but he also made it flawless on the acquisition process. It only took us an hour or so to secure the deal with less hassle. Call Mickey P of Poway Honda and you will never regret it. 5 stars for Mickey read more

Two years ago my review would have been extremely different. I swore I would never come back to the service department after all my concerns were dismissed multiple times and phone calls were never responded to. Fast forward, Mark Morrel the new service director is absolutely amazing. Everything is getting fixed on my car, things that should have been done before. Big shoutout to Mark! He has gone above and beyond to make sure honda covered issues that were documented before my warranty ran out. read more

Five stars for Mickey Perez in the sales dept. I had called multiple dealers and the people that picked up the phone ranged from disinterested, to pushy, and the only one that was open and friendly was Mickey. When I came in, he was really easy to work with, didn't rush through part of the process and answered all my questions. When I was in a situation to buy another car, he was my first call. I actually called his desk twice on two different days because I wanted to work with him. Though it was time-sensitive, so I called the general line and he picked up, so it worked out. They did not have as much inventory of the model that I was interested in as another dealer in town that was closer to my house, but I went to Poway Honda first since of the positive interactions with Mickey. read more

I had a great experience purchasing my new car. My salesman Mickey was very friendly and answered all of my questions. Only drawback was that it took a long time, but I think that was internet/computer issues. I would definitely recommend this location for a new vehicle. read more

I left a voice mail for someone in the service department more than 10 days ago inquiring about an extended warranty issue. I'm still waiting for a call back. Fortunately, I was able to resolve the issue without needing to replace a part that may/may not be covered by the warranty, but it would still be nice to get a call confirming coverage! I've bought two cars from this dealership but would only utilize their (no)service department if it's covered by the warranty. One time, they enticed me with a great deal on an oil change...even with an appointment, it took nearly 4 hours. No thanks, my time has value! I would never recommend their service department! read more

Went to several dealerships in search of a new car after mine was totaled by a drunk driver, after hitting a couple I ended up at Poway Honda, it was very casual no high pressure sales, and pretty straight to the point, I was given all the information I asked for and was able to work with them to get a price I was comfortable with, my salesperson was Mickey and he was just a fun dude to talk with and after a few days I drove off with a new car that I am loving. Highly recommend checking it out and if you do, look for Mickey, he's a cheerful guy that just kind of makes you feel comfortable and doesn't try to push any of the nonsense on you. read more

It's funny because they fixed an issue with my car shortly after I had bought it. And I totally said that I was going to write a review, but for some reason I thought they were going to email me some kind of survey and it's now been two or three years and I realize I never did the review. 1) when I went to buy my car in 2019 or 2020, the person that sold me the car was really nice. I'm a terrible negotiator so I didn't get like a great deal or anything. But my car salesman was very nice and I truly mean that. He also had "my little pony" on his desk because his wife collects them, which I thought was bad ash. He (dealership) even let me take the minivan for the day to see my mechanic (I had to sign some paperwork for insurance purposes) 2) the van had a small issue that I only noticed after all the money had been put down (and paperwork signed). The screen that blocks the sun didn't pull up because the latch got broken somehow (before me). They fixed it for me in no time. I did have to keep urging that I didn't break it, as I bought it preowned. And honestly, i totally Get their hesitancy as I should've noticed when I first inspected the vehicle. But I was overwhelmed and missed the issue the first time around. I've been to other Honda dealerships, I won't say which ones, but I've been treated very badly at both of the other ones. This one has been great read more

Mickey Perez greeted my family and I with a warm hello and smile then he showed us the 2 vehicles we were interested in. My wife picked the color and we decided on the CRV Hybrid Sport. The very next day Mickey came in on his day off to finish the paperwork process. Ryan offered us a 10 year extended warranty for a good price that we expected. Mickey showed me how to use the car with all of its features. Then he walked me over to the parts department where we purchased all weather mats and a cargo liner. My wife loves her new car and so do our children Bella and MJ. I drove the car to work tonight and it was raining when I left work, the heated seats warmed me up and the headlights our amazing they light up 180 degrees of the road. We are extremely happy and satisfied with our purchase. Thank you Mickey for taking great care of us throughout the process. Mickey deserves a raise! read more

This review is from parts and service. Specifically for Gary. I've been in hospitality operations for almost 20 years. Sometimes I have a hard time "switching off" when I'm out and about. When I checked in my car I noticed how super helpful and personable Gary was. As I was waiting for my car I see Gary inside the waiting area and he's making sure the waiting area is clean and tidy, restocking the fridge, making popcorn and all the while he's engaging with the people waiting. He even filled a couple of popcorn bags for people who were waiting for the fresh popcorn. You can tell that Gary takes pride in his work. As an operator, and someone who works with the general public I'm always paying attention to people like Gary. Keep up the great work sir! read more

I had a 10 out of 10 GREAT experience at Poway Honda. Jimmy and his team were professional and so easy to work with. I am a customer for life. Thanks to all at Poway Honda! read more

I had been looking for a car for over a year. I was looking for a good deal, with some extras thrown in with no classic "car dealership tactics". No haggling, nobody talking down to me, being super extra. Niki (Nicola Chriss) got me to buy in a car in a matter of days. I asked for her best price and I asked for it emailed to me. I asked this of all honda dealerships in a 50 mile radius and NONE of them were willing to do that. They all insisted I come in and they could manipulate my monthly payments so it would be "affordable". What person in this day and age is still falling for stuff like that? Niki sent me a quote in literally 20 minutes after the first conversation and then I went in signed the paperwork, and was in an out in no time at all. She was super great at explaining things I wanted, she was extremely prepared for our appointment. She had printed out everything necessary and walked me through all the paperwork. There was a tiny imperfection with the car that detailing found and she handled that perfectly. She's a freaking rock star, if you go to Poway Honda make sure to hit her up. read more

Poway Honda - Purchased this beauty with Niki's help! - Auto Repair Near Me - Poway, California

What a relief and breathe of fresh air to have such a great experience at a dealership. You get a bit jaded from some dealerships and end up expecting dishonesty, hard sells and negotiations - but I can't say enough good things about this place. Doc was amazing and treated us like family. He was so fair and open throughout the whole process. Everyone on site was great, great experience with Ryan in financing too. They all seemed to live the idea that they wanted to do right by you, not just close a deal. Doc spent a lot of time getting us familiar with the vehicle too before we drove off- super helpful and thorough. I really felt like we were family coming in to buy. I felt so relieved and genuinely enjoyed the experience. Amazing deal and they have a great pricing policy that offers reasonable rate from start based on market and community. Really nice to avoid the crazy negotiations, MSRP pricing, and fluff added on a quote. Can't say enough good things. Highly recommended! read more

Poway Honda - Awesome pricing policy - Auto Repair Near Me - Poway, California

Visited Poway Honda today with hubby, (pulling in in our late model Honda CR-V, looking to purchase another brand new one) and was met outside by 'Ben'. We asked Ben to show us some front wheel drive CR-V EX-L models, which are the top of the line for that model. Ben showed us a CR-V, and while we were sitting in it, I asked if it was a front wheel drive. He proceeded to tell me it was a REAR wheel drive, which Honda does not even make. I then asked him about average gas milage for the vehicle, and he did not know. I then asked him to show me how the back seats fold completely flat, and he said they did not (they most certainly do) and lastly I asked him why the ($40k) vehicle did not have a cargo cover in the back (which is STANDARD on all EX-L models) and he told me I could order one. At no point did he ever ask if we wanted to take a test drive, and he said he has NO business cards on him when hubby asked. We CLEARLY knew more about the vehicles Ben was selling then Ben did. We left Poway Honda and immediately drove to another local Honda dealership and purchased a EX-L for cash, we just got home with the vehicle. I can not stress enough how embarrassingly incompetent and unprofessional Ben was. "Salesmen" like this that have ZERO knowledge of the vehicles they are attempting to sell should not be let loose to greet customers looking at $40,000 vehicles. Epic fail, Ben , and Epic fail Poway Honda for wasting our time with such ridiculously incompetent sales people. read more

My wife and I are 41 years old and bought our first "new car"from Esteban at Poway Honda. I couldn't be more satisfied with how it all worked out. The sales and finance departments are professional and patient...no hassle...minimal pressure and you can never go wrong with a Honda. I get it...some people have bad experiences, but after dealing with Hyundai of El Cajon, El Cajon Subaru and El Cajon Honda...This place was a breathe of fresh air. read more

Poway Honda - Auto Repair Near Me - Poway, California