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Powder Shield

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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5 months ago

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Cliff H.

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Exhaust Masters - Total Car Care Center

Exhaust Masters - Total Car Care Center

3.6
(25 reviews)

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Value Plus Mufflers

Value Plus Mufflers

4.8
(190 reviews)

This was the absolute best experience I've ever had in taking my car in. No no-frills set-up and…read morethe fact that one guy could do it all made for the most transparent experience and one that I would recommend to anyone and everyone. My car was really loud all of a sudden and I was so stressed thinking I was going to have to shell out $1K to fix whatever I was told was wrong with my car (which previously happened when I took my car to the dealer for something else). I wanted to make sure I could find a place that was *less* likely to rip me off. I was actually looked at the reviews for another muffler shop when I saw that someone said after getting a really high quote they ended up going to Value Plus and getting the same work done for half the price. I was sold. The place is really just a garage. I parked on the street and walked in and there was one guy working and he was currently welding something on a car. When he was done with that, he saw me and let me know it would be about 30 minutes and to just wait in my car. After 30ish minutes he waived me into the garage and looked at my car. He immediately found one part that needed to be replaced and something else that was broken that he could fix, and let me know it would be $60 to fix both!!! Could not have been more relieved. He finished working on my car in about 15 minutes and I was on my way.

Update from 10/27/2024 review: I found my receipts for the itemized and non-itemized receipts after…read moreI moved to a new apartment (I attached them to the photos). I knew this place was overcharging me because they did not list the parts and labor charges separately. You can see how Value Plus Mufflers charged me a total of $1,100 and then I requested an itemized receipt they tried to back in the amounts to equal $1,100.

R&M Performance Auto Care

R&M Performance Auto Care

4.8
(52 reviews)

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

Powder Shield - powdercoating - Updated July 2026

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