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Powell Storage

4.0 (6 reviews)
Closed • 9:30 am - 6:00 pm

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SecureSpace Self Storage Centennial - SecureSpace Climate Controlled Self Storage in Centennial - Portland, OR.

SecureSpace Self Storage Centennial

(26 reviews)

Centennial

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

I have had a 10x14 storage unit at this facility for just over a year and, in that time, my rental…read morefee has been increased by more than 150%. When we started, my "introductory rate" was $103 and the following month it was $183. 3 months later, it was increased to $246 and, at the beginning of this year it was increased again to $279. There is an ongoing promotion and special introductory rate combo where the same size unit is $51 for the first 2 months (the promotion states "Half Off 2 Months") and then $102 after that. Upon seeing this, I thought I might go into the facility to try to negotiate my rental and was met with absolutely no flexibility. I was told that the current promotion and subsequent rental fee was only a promotion and did not represent the complete cost of the unit. When I asked if there was anything they would be willing to do to work with me, they simply stated that rent increases are normal for everyone and they were unable to make any adjustments. So, I will be vacating my unit before the end of this month because of these unreasonable increases.

Public Storage

Public Storage

(12 reviews)

Hazelwood, Northeast Portland

Kelly did a great job. welcoming and very helpful. will…read morerent here again thank you so much.

If I could give a -10 experience I would. EVERYTHING needs…read morefixed at this place. Someone In My family passed, I needed a unit. Packed up the car and tried to enter my unit 3pm 9/5/25. My access code lets me into the loading zone( where only 5 cars can fit comfortably- do watch out if your behind cars, you will GET STUCK THERE TILL OTHERS ARE DONE) The door code says the property is closed, no access. I call customer service and they said they fixed the issue but by the time I was able to get someone on the phone 45 min kater ( BECAUSE NO ONE WORKS ON SITE EXCEPT FIRST 15 min of the day) I talk to jack ir John the property manager (twice) and he doesn't give me an further or specific details about how to access space. I go next Monday to unit and my reservation says FLOOR1 but my unit has a B in front of it - so the employees expected me to know the B meant basement and they didn't know why it says floor 1 on email reservation or why my code let me on floor 1. On the last phone call John finally proceeds to tell me my unit should have had a blue zip tie with welcome information etc. and at this point Im so fed up with the stupidity I will pay more elsewhere. It took 5 phone calls to get someone to cancel my reservation. I am beyond frustrated and will put a bad review on every single platform I can. I will pay gal $45 more dollars and get someone actual customer service.

Northwest Self Storage

Northwest Self Storage

(8 reviews)

Powellhurst - Gilbert

Purchased a storage locker from auction at this location. Everyone there was very friendly and…read moreprofessional. Kerry was very attentive and nice. Facility was very clean. Thank you!

If I could give zero stars I would give probably -100. Actually I rented a storage unit a couple…read moreweeks back from this location and when I went there the other day I had walked up on my storage being broken into and all of my things stolen. Well I went up to the manager's office (keep in mind that this "manager" lives on sight with her boyfriend who looks like he came straight out of a homeless camp) and asked if I could see the cameras Or if she could check the cameras, she was not only short with me, but was completely rude. And basically yelled in my face Saying that she can't show me any footage. Had an attitude and acted mad like it inconvenienced her when I was questioning why she didn't give me a call to inform me that my storage had been broken into. It was shocking to say the least because you think that somebody in her position would have empathy for me getting all of my things stolen under her care.... Then she begins to be a smart ass to me when I began trying to get an answer as to why she hadn't called me to inform me that my storage unit had been broken into an Somehow bizarrely the cameras right where my unit is "are broken" I kept trying to get an answer from her about why nobody had informed me that my unit has been broken into and she literally slammed the door in my face and called the cops on me And kicked me out So I had to move that day. An after all of that, she had a worker from another location call me to tell me that somebody had broken into my storage. Ummm What? Trying to cover her own ass I would bet my life on it that they are the ones Breaking into the storages. Karma is a real bitch and so was she. ZERO STARS. Move your stuff as far away from this location as you can you will have a horrible experience!

Powell Storage - selfstorage - Updated May 2026

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