Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

Robert was my estimator and project manager. He was fair and understanding and helped me whenever…read morehe could. Amanda in the office was excellent. Overall, they did a great job. I was a licensed contractor for almost 40 years and understand the big picture. They knew what they were doing and I would highly recommend them for any of your sewer needs. James

First time home buyers here! Alpha Trenchless was great to work with from start to finish for our…read moresewer lateral replacement. We had gotten quotes from other local companies, some much higher and others incredibly predatory (promised discounts if they didn't have to pull permits, etc.). Alpha was the only one who was straightforward, but also genuinely kind and honest. We were most comfortable working with them and I'm so happy we did. They called us and squeezed us in quickly which was great! The guys on the job were so awesome and respectful. We had a very angry/nosy neighbor situation who felt permits with the City of Petaluma simply weren't enough and we also needed to go through the permitting office of Mr. Neighbor -- I'm not joking. He was awful, but the guys carried on, completely undisturbed and also gave us assurance that we did everything right. They took incredible care with ensuring the sidewalk concrete was done correctly and cleanly -- matching with the rest of the sidewalk. Just really went the extra mile. Highly recommend this business.

Amazing Experience. Finally an honest plumber. The price was fair for the work completed and the…read moreparts were excellent quality. So hard to find honest plumbers who do good work. I'd highly recommend giving Tom a call if you need work done.

I don't normally review, but I couldn't help myself. Legato Plumbing and Tom are absolutely…read morewonderful! We have used them twice now and both times couldn't have been more impressed with their quick, thorough and professional work. The first time was on the day of our son's birthday party when our garbage disposal broke. It was a last minute, weekend call and he came over very quickly. He sent us tips on how to try and fix it while he finished up another appointment. And then when he got here, he fixed it right away and charged an incredibly fair rate. Today we had a problem with a back up in our downstairs bathroom. We have an old house and even older pipes. Again, he made time to come over immediately and help us stop the damage and then was able to come back a couple hours later to dive in further. He used two of his machines to try help us. Because our pipes run unusually long on our property, he was able to call in a friend with an even more powerful machine to try and reach the end and clear everything. That friend was here within 40 mins. In the end we will need to get an even longer reaching machine. This would normally be very frustrating. But I couldn't help but be grateful for all that Tom has done. He was here for over 5 hours today working on this for us. He was out in the dark with a headlamp while working with his last machine. He gave us upfront and fair quotes for everything. When it didn't work, he gave us a list of recommended vendors to reach out to and even a reasonable price range to look for. And then he barley wanted to accept payment for his work, because it wasn't completely resolved. Again, he did and emergency service call and them came back and tried multiple options for us and was here for 5+ hours. Tom is honest, hardworking, competente and went above and beyond in every way to help us. We are thrilled to call him our plumber and could not recommend this company enough!

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

Sorry to say, four years later I contacted Bellows to troubleshoot an operating issue with that…read morehigh-end QuietCool Stealth Pro X whole house fan they installed. The problem was with a simple wall-mounted control switch/timer. Two days later I received an emailed estimate from Bellows for $487 (!!!) to replace that switch...a switch which the manufacturer, QuietCool, sells on Amazon for only $28.99. Needless to say, I purchased the switch on Amazon and saved myself almost $500.

This!!! What great experience I had with this company! I…read morebelieve it was Clavey who serviced our home and did an efficient and thorough job. Gave me some pointers on maintaining my drains. Above all a really nice guy. I highly recommend them for your plumbing needs!

Another 5 Star review for these guys. Fast professional service with a fair price on a complicated…read moresewer lateral reroute. Big thanks to Coltan, John and the rest of the crew.

After unsuccessfully trying to clear a kitchen sink clog on my own, I called Roy's Sewer Service…read more I was delighted to hear that technician John could be there in 20 minutes! John was efficient and very professional and had the drain line unplugged in no time. Everything was wrapped up in less than 1 hour from my call! No need to look any further for a fast and reliable sewer service!

We have used Roy's Sewer Service in the past and just use them again today. Every time I am amazed…read moreand delighted at their quick response quick scheduling, excellent customer service and excellent job! Curtis was our technician today and he has been here before and remembered the problem (probably tree root related). He got the job done again with care and efficiency! Also had great suggestions and tips about keeping sewer lines clear! It is really great to know that if we have a sewer problem, we have an excellent resource in Roys Sewer Service to fix it! Great job again! Thank you

Jose and his crew were absolutely amazing! I was looking for someone to replace our makeshift…read moreend-of-line cleanout with a proper one, and Jose came out on a Saturday to give me an estimate - super fair pricing and great work done quickly on the next Friday. We ended up telling him about our crumbling cast iron main sewer line under our slab foundation, and a belly in the garage that's been causing us problems every year, and Jose offered us the CIPP + robot cutter trenchless solution so that we don't have to dig up every connection in our house, and it was at a fair price. Since they did a great job with the cleanout replacement, we decided to do the whole sewer line CIPP and dig up the belly too. Jose and crew arrived promptly at the scheduled time to start the work. They dug up a trench in the garage and replaced the section of the pipe with the belly on day 1. After the belly was replaced with new pipe, there was still not enough slope for the new section to properly drain, because the two end of the existing pipes were just at the wrong height and simply replacing the belly was not enough. Jose communicated this to us and proposed another solution where they would pipe burst under the current pipe for the section that's too high to my front yard clean out so that the whole section would have proper slope, at no extra charge. Meanwhile the crew in the back were working on the CIPP in parallel. They measured out where the openings were and carefully marked the linings with the measurements. Inserted the linings, cured it, cut it, then used robot cutters to reopen the connections. After everything was done, they patched everything back, and cleaned up the whole place. When they patched the concrete in the garage back, they made sure put in rebar to support that small cut out section of the concrete. We saw the final result together in the camera inspection and the pipe looks great - no more bellies and one nice sewer line with proper slope and smooth lining. I'm so glad I found this company and Jose who I know I can trust to do high quality work and do the right thing when there are unexpected hiccups that arise. Throughout the process, Jose took time to explain to us what will be done and how it will be done so we were never left in the dark. I really appreciated the clear communication. It was a pleasure working with Jose and crew!

The cast iron sewer system under our house was 72 years old and described as "paper thin" by a…read moreplumber 10 years ago. Time to upgrade to ABS. Jose, the owner, came out the same day as I called him, evaluated the situation and gave me a quote the same evening. It was a very competitive quote and he said he could do the job in one day. My other quotes said 2 to 4 days. Jose's crew came out a few days later promptly on time - Enrique (lead), Romiro and Memo. I've never seen workers work this hard! They had the whole job done in 4 1/2 hours! New ABS mainline and branches off to two bathrooms and a kitchen. They showed us the new ABS when they finished and explained in detail everything they did. Clean up was impeccable and they took all the old cast iron away. We could not be happier with the results. We highly recommend Jose and his team.

We had an emergency situation where we lost water and the property was large enough for us to feel…read moredaunted by the task of finding the leak. We called American Leak Detection and spoke with Paul. Paul sent out Greg right away. He was literally at our place within minutes. Greg was professional and really knew his stuff. He found the leak very quickly and, although though the heavy work of digging still needed to be done and took a good bit of the day, we had an enormous load of stress taken off by their help. A big thank you!

I had a very significant leak and had ALD out to find and repair the leak. ALD was able to fix my…read moreleak and Trevor was great! Very kind and professional.