Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The Bellows service staff are competent and courteous. The office staff are also polite and…read morecourteous. The 1-Star Review reflects my assessment of an unbending schedule of fees charged by Bellows for its services. 1) The Fixed Schedule of Fees for Services is extremely expensive. How expensive?? Well, a few years ago, Bellows came out to our home to install a replacement part in the wall plate of a Toto wall-hung toilet. We provided the plumber with the correct replacement part. The actual repair required perhaps 10--15 minutes. The fee: $547 (including a service call fee of $149 plus $398 for the repair). In 2026, it surely costs more. The current service call fee is $189. At the time, Bellows HVAC was installing a ductless mini-split unit in our home, so I off-handedly requested this plumbing repair without determining the costs upfront. And indeed, I am responsible for my ignorance about plumbing charges; I should have known this minor toilet repair could cost as much as $547. That's on me. After much haggling, the fee was reduced to $400 - presumably because of the coexisting, and far more expensive HVAC installation. Still, wouldn't you have thought that a plumbing company might feel discomforted to ask for $547 for a trivial toilet repair? I learned a hard lesson about fees for plumbing services. 2) We once had an annual maintenance contract with Bellows for a reasonable fee of $300. Then Bellows informed us that only one of our three ductless A/C units was covered by the contract. Mind you, the units were actually installed by Bellows (cost: $15,500), with an average annual use of about 7 days. Did not matter. The new contract cost was $418. We should have read the small print on the contract. We paid the annual fee as there appeared to be no other option. However, I informed Bellows that I regarded the new fees as both excessive and unreasonable - and a genuine discourtesy to a long-time customer. Despite the complaint, Bellows somehow concluded that, given our previous use of their maintenance services, we had signed on for an annual subscription. And a few weeks ago, I discovered that Bellows had previously charged my credit card - unbeknownst to me - for a (now) more costly fee of $516 for a recurring maintenance contract. In effect, Bellows charged my credit card without any notification in advance or afterward. (This practice is expressly forbidden in California.) After two telephone calls to Bellows and a complaint to the BBB, (over a span of 14 days), the fee was finally removed. Bellows seemingly believes that with a refund of the unjustifiable fees, the company is absolved of any further accountability. In effect, 'We refunded the $516 charge, what more do you want?' Well, as always, Caveat Emptor! Get price quotes in advance, and be vigilant about recurring subscriptions. Do not expect a company like Bellows to accept responsibility for their contribution to any dispute, or to apologize for any inconvenience and distress experienced by the customer.

My water heater that was installed 04.16.1993 finally leaked afer 33years. I contacted Santos at…read moreRoca's Plumbing and explained my needs and he was able to meet them the next day. I chose them because of their 5 star ratings. He provided professional plumbing services with the highest level of integrity and expertise. I wish there was a rating for more than 5 stars. I highly recommend Santos Arreaga of Roca's Plumbing!

I recently had a very positive experience working with Arreaga Santos Plumbing on a complex…read moregasoline project The project involved relocating our gas meter by PG&E and prior to that we hired Arreaga as a certified plumber to extend the gasline to the proposed location of the gas meter and to obtain the City approval. He also needed to return after PG&E work to do the final connections. During this process, communication and coordination with Arreaga went very smoothly. Arreaga demonstrated proficiency in his work and paid close attention to detail, resulting in a meticulously executed job. I highly recommend Arreaga Santos Plumbing for any plumbing project and will certainly use their services again for future needs.

It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

Ongaro & Sons charged us an additional $3,000 for work that was not completed. I was promised a…read morecallback, but they never got in touch. I cannot recommend their services.

Andrew and his son just completed a PRV replacement for me. Great guys and seemed to do great and…read morehonest work for a fair price.

One of the best and most inexpensive plumbers you can find in Marin County!! Highly recommend!!!read more

They found and repaired an elusive gas leak in one day. When they finished the repair, they also…read morefixed the sliding door in front of the dryer that I previously was unable to shut properly. They didn't say a word about it. I discovered the repaired door after they left! They were efficient. punctual, and courteous.

The third time using AR Plumbing and I continue to be very pleased. Fernando and Victor replaced…read moremy 34 year old (believe it or not, never a problem) water heater.proactively before there was an issue. They built a "wall" to strap the heater to. All of the work was professional, with nice clean up. And Fernando has replaced a piece of old cast iron pipe with a clean-out area. On time, pleasant and professional. I will continue to use AR Plumbing.

Amesos has the smartest creative problem-solving Plumbers I have ever met. And it's amazing how…read moreoften problem-solving skills are needed in the world of plumbing. The most recent example is from today, when we called in the Amesos team because our backyard Fire Pit wasn't working. My husband and I feared the worst -- imagining needing to jackhammer up our patio to find a blockage in the line. As soon as Ronnie arrived he described how he would approach the problem and said that he had seen something like this before. That was very reassuring. He followed through and now our Fire Pit is working. PS - It was a spider and its nest blocking the very small opening in the pipe.

Responsive and professional! Called Amesos to get a quote on…read morea simple job (replacing an old gate valve and a pressure reducing valve coming into our house) that I had already gotten a more expensive estimate on from other plumbers. They came out to give an estimate the same day, made it clear why I needed an expansion tank on our hot water heater that the other plumber had neglected to mention, and came in with a competitive price. They came back two days later and had the job done within a couple of hours. Will definitely call them again for future plumbing work!

Aaron arrived a few minutes early before our appointment, after calling first. He immediately…read morediagnosed the problems with our leaking toilet. He had tools & parts accessible in his truck. He checked water pressure, our water heater, removed the toilet. raised it a little to be level with or above the linoleum, replaced the seal, and was finished in less than an hour. The total price was extremely reasonable. Mike Testa has not disappointed us today, and in the past.

Mike Testa Plumbing came out same day called & gave an estimate to fix a broken main drain line…read morebeneath our slab foundation. Another plumbing company had quoted a very, very big & very expensive fix. I was so impressed with Jamie in the office, who kept me apprised on the schedule. Aaron, the employee who came to do the fix was amazing & did a great job repairing the drain line. Excellent service & work!