ACT towing rescued us and our truck and trailer in Seligman. Our new F150 Lariat wouldn't start and…read morenone of the usual suspects could be found... battery, starter,etc. The truck electronics were muddled and we couldn't get the emergency break to release. ACT trouble shot the problem and found a safe way to flatbed the truck without damaging anything. Even though Ford roadside assistance was waffling on dealing with our trailer predicament, ACT got us to our campground, got the trailer positioned and leveled at our site, and delivered our truck to the Ford dealer in Flagstaff. The ACT driver had decades of experience and man did that work in our favor. Getting stranded in the desert far from home on a COVID Sunday with an RV rig is a little stressful. Especially with two small dogs and 99 degree heat. We were so impressed with this company we gifted the driver the best bottle of California red wine we had on hand. If you have the option, call ACT.

On 16 June 2014, my wife, our pet dog Muffin and I were on our way to see the Grand Canyon, but the…read moreunfortunate happened and our minivan quit working at Seligman, AZ. The auto shop (Route 66) which we tried to get some help was not helpful at all in any way. Their towing was worse when they tried to take advantage of our situation, charging us $450 to tow our van from Seligman, AZ to Kingman, AZ which was double than what other tow truck company charges which we found out later during that day. We will never ever step in to the Route 66 Auto shop and towing, they are just plain horrible to do business with and will rob you blind. Anyway, our auto insurance (USAA) sent a tow truck to our aide, and that's when we met Larry of ACT Towing from Prescott, AZ. At first Larry was kind of shy, but after a couple of minutes on the road, we realized that we have met the kindest gentleman on earth. I was also surprised when he offered to bring our pet inside the truck cabin which other tow truck company would never dared ask that. Our insurance company covers the towing from Seligman to Kingman for FREE, that's about 75 miles away and because of our situation, staying in Kingman and having the van repaired will cost us a pretty penny. So we asked for a quote from Larry of how much they would charge us from Kingman to Las Vegas and I was surprised they gave us a very fair price, so we decided to be dropped off all the way to Las Vegas. If we ever see ourselves stranded by Seligman, Ashfork or Williams AZ area, we are confident that we are in good hands for as long as ACT Towing is around. They are professional, always willing to help, honest and reliable. Despite of our misfortune, we have met a person that makes us strive to be more kind to others. Thank you again Larry! God Bless you and your family...

Claudia called me the morning of the tow to the body shop. She was warm and very courteous. Roy…read morecame and was able to tow my car out of my garage with ease!. He said he treats all cars as if they are his own. I believe it. This is a wonderful towing company. Unfortunately I am getting to know them too well.

We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset…read morePoint. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.

Came in with a patch job and it is pretty bad but these guys got me on the road even when others…read moredidn't want to! 5 stars of course thanks my people!!!!!!

I visited Sergio's Tire to get a quote for a oil change and alignment. A young man (I think one…read moreSergio's sons) came out and looked at my vehicle. He recommended a tire rotation in addition to the oil change and alignment. I asked what all that would cost and he quoted me a price of $180.00. I made an appointment and took the car in. When the technician looked over the tires we decided that one tire needed to be fliped so the worn side would be on the inside. He said there would be an additional charge for that and I agreed. When I went into the office to pay, woman in the office told me my bill was $240.00. When I questioned the price she said $80 for the oil change, $100 for the alignment, $40 for the rotation and $20 to flip the one tire. When I told I had been qouted $180. She asked if I bought the tires from them and I said no. She said the young man who quoted the price must have assumed I bought the tire from them, so the price would be $240.00. I have been doing business with Sergio's for 15 years and have bought several sets of tires during that time. I also thought the woman in the office was very cold and rude. I told her I wouldn't be back because I don't do business that way. I recommend that if you do business with them, make sure you get a written quote listing all the work to be done.

Nick and his wife are amazing, super friendly and responsive. We broke a leaf spring on our trailer…read moreas we were coming through Flagstaff. Nick was very communicative with time frame to reach us and replace the leaf spring. We are back on the road!

A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

Had a flat tire and they came out quickly to my house. That's the positive. They put on my spare,…read more but tightened the lug nuts so tight (my neighbor observed it) that the tire place couldn't get one off, and it broke the stud from their efforts, Cost me a $150 for them to replace it. I filed a claim with Tri City but they never responded to me, I called the office several times about the claim and a few months have passed, and crickets. Very disappointed in their customer service and not even having the courtesy to respond.

We just had such a wonderful experience with Tri-City Towing I had to write about it. The tow truck…read morearrived within 10 minutes of our call, which is unprecedented. Picked up the vehicle and took it to the shop and dropped it off, got there safe and sound. The main thing I wanted to mention was how very kind and efficient their dispatcher was, and when the driver Josh arrived to pick up the car, he was just a sweetheart. He was very efficient and skilled, and I couldn't be any happier to recommend this business. By the way, I noticed some other views were not so positive, but I think it's always a good idea to look at dates - they are over six years old, and from my experience, things have definitely changed! By the way, even though they are located in Prescott they picked up in Camp Verde and took the car to Cottonwood through our AAA membership. I am very impressed! Nice people!

On Monday October 14th our alternator on or pickup went out and we were stuck on the side of the…read moreroad .We had a different tow company come and tow us 3.5 miles to a hotel in Valle, AZ. That guy was amazing. On the morning of Tuesday October 15th we called Adams Tow Company to pick us and our truck up and take us to their shop . They did arrive promptly and towed us to their shop. Over the phone He quoted us $300 for a trip and then upon arrival to the shop we were told the amount would be $420 ($10 a mile and $125 service fee) even thought he knew how far we had to go and he still ended up , up charging us. He's attitude was very unpleasant the entire time. As we arrived to the shop we had to wait awhile for the mechanic to arrive since he was in flagstaff picking up parts and an alternator for us. Now he was good. He got the alternator installed quickly and did an amazing job. But we were definitely not happy with the towing aspect of the company and his up charge. I would highly recommend Adam's Automotive repair shop but not recommend their towing service.

They are very pleasant and worked with me..they were very polite when they informed me that that…read morethe 80 mile rescue would keep me from eating for the next 2 months LOL .I like they say rescue..The driver was fabulous. Being locked in a cab with with him for 1and 1/2 hours was entertaining .Yes from the grand canyon to flagstaff.

I can't say enough good things about the team at Murphys Towing Repair. When our truck broke down…read moreand we were stuck needing immediate help, James, Jessica A, and Jesse truly went above and beyond for us. From the moment we arrived, they were professional, friendly, and incredibly helpful. James made sure everything was handled quickly and efficiently, Jessica A kept us informed every step of the way, and Jesse worked hard to get our truck serviced and back on the road as soon as possible. Their customer service was outstanding during a stressful situation--they treated us with kindness, urgency, and genuine care. It's clear they take pride in their work and in helping people when they need it most. Highly recommend Murphys Towing Repair to anyone in need of reliable and top-notch service. Thank you again, James, Jessica A, and Jesse!

We all have needed a tow in our lives and it is very unnerving when it happens. When stranded and…read moreneeding to charge the truck James was there to offer his services. Not only did he give a tow to the charging station but he offered to go get the trailer (as had to leave it to save power -still didn't make it). No worries though, there was a real Samaritan to help and so very thankful!! It's times like these that make me truly appreciate kind souls in this world!!

Amazing communication was reasonable priced with excellent fast and safe service. Highly recommend…read morevalley automotive.

From the owner: Valley automotive is proud to offer our mobile services to the great community’s of Prescott…read moreValley, Prescott, Chino, camp verde, and all other surrounding valleys within 400 miles. We offer professional 24hr Roadside Assistance and Repairs